Zensai Reviews & Product Details

I like the UI and UX of Zensai and the support it offers. The interface is clear and intuitive, making it easy to navigate through courses, content, and activities. The user experience is smooth and well integrated with Microsoft 365, reducing barriers to using the LMS. Additionally, the support provided by Zensai is responsive, knowledgeable, and problem-solving oriented. Review collected by and hosted on G2.com.

The navigation between courses, catalogs, and reports could be improved. Review collected by and hosted on G2.com.

Its ability to be adapted and catered to your needs. Review collected by and hosted on G2.com.

It can be glitchy to the point that it is not usable. Review collected by and hosted on G2.com.

I find Zensai really easy to understand and use. Access is smooth, and creating a username and password is really straightforward. I appreciate the flow and have no connectivity issues, which makes the whole experience very good. The setup process was very easy as well, which I greatly appreciate. Review collected by and hosted on G2.com.

I wouldn't say maybe more options if you already have a login with a different outside Gmail. More options for login. Review collected by and hosted on G2.com.

What I like best about Zensai is that the Perform side of the platform has been largely customizable to support our team’s needs—particularly the performance evaluations we’ve built. That flexibility has been key to our adoption and success.

Blake Shores has been an incredible partner throughout our Perform365 journey and has played a major role in our overall satisfaction with Zensai. He is consistently responsive, thoughtful, and solution-oriented, and has gone above and beyond to ensure we feel supported. Blake has truly been our go-to resource and a trusted partner in helping us get the most out of the platform. Review collected by and hosted on G2.com.

We’ve already shared this feedback with the Zensai team, but it’s clear that the platform we were sold last year is still underdeveloped and requires significant continued investment to be a fully competitive performance management solution alongside other leading platforms.

That said, the Zensai team has been open to receiving feedback and has made meaningful progress in response. For example, enabling all-in-one reporting significantly reduced administrative work during our end-of-year performance cycle, and configuring evaluations so employees can be rated on role-specific competencies was a strong improvement.

There is still important work to be done. Ongoing functionality issues—such as team members completing weekly updates that then populate as blank or appear missing—create distrust in the platform and impact user confidence. Continued focus on platform stability and core functionality will be critical moving forward. Review collected by and hosted on G2.com.

Learn365-Platform is directly with MS365 aligned and this makes it easy and efficient to work with the tool. We uset the learnplatfrom group-wide for regular training of our collegaues. It has been easy to implement the platform group-wide, as once you have the standard, you can replicate it easily. Our contact persons, Dominik and Lilly are outnost competent and pleasant persons to work with. All the questions are answered professionally and quickly. Review collected by and hosted on G2.com.

We signed a three-year contract, but with each annual renewal, we received an excessive number of emails warning us that our subscription was about to expire, including a message stating that the platform would be deleted. I understand these are automated notifications, but they are still quite bothersome. Review collected by and hosted on G2.com.

how intuitive and user-friendly the platform is. It makes learning and development feel seamless and organized. Zensai makes it simple to grow and learn at my own pace. I really like how it keeps everything clear and accessible so I can stay on track. Customer support has been consistently responsive and helpful. Implementation was smooth and straightforward, with minimal downtime or confusion. I use it pretty often, especially when new trainings roll out. I was impressed by how easily it fit into our current workflows. Review collected by and hosted on G2.com.

Occasionally I wish it was a little more customizable. Review collected by and hosted on G2.com.

It is easy to use, intuitive for both the administrator and the user, and I like that for course design it has different tools to add text, images, videos, links from other platforms, interactive images, etc., and it allows for easy structuring and restructuring of content, as well as facilitating updates, with changes being reflected immediately. The implementation seems quite simple to me and I like that it can be integrated with other tools. Customer support is always provided for resolving queries via email. Review collected by and hosted on G2.com.

I use the LMS almost daily, as I am the user administrator and instructional designer, so I think it is necessary to integrate more gamification tools into the LMS, where templates of dynamics or preloaded games are already available and only need to be edited. This would make it more complete and appear more competitive. Also, visually, I believe it could be improved to a more user-friendly image.

I also think it's necessary to improve the part of being able to create groups. These are already created easily, but once created, it is not possible to use them easily to enroll certain courses for those groups.

Perhaps enabling a chat within the platform would help to provide more direct and faster support to the client in resolving doubts. Review collected by and hosted on G2.com.

I like how it integrates with Microsoft 365 Review collected by and hosted on G2.com.

I do not like that we can't unenroll individual employees if we use an AD group to assign a training. Review collected by and hosted on G2.com.

The app makes it easy to create custom courses and is very user-friendly. It also allows you to integrate third-party systems in order to have a unified LMS. Review collected by and hosted on G2.com.

The aspect related to pricing and the partner in Italy could be improved. I would like to have more than one partner available, so I can switch from one company to another for internal procedure. Review collected by and hosted on G2.com.

The system is easy to use, allowing you to set up and implement your own organizational academy in no time. Communication with our customer success manager is pleasant, and we always receive answers to our questions within a day! Review collected by and hosted on G2.com.

Although there are many options for configuring the system to your liking, there are also limitations. There are so many possibilities (including add-ons) that it is not always clear what is possible. In addition, you are limited by the fact that you have to add the add-ons separately to make it work. I would have preferred to be able to turn these options on and off via the global settings instead of having to use a special add-on. It may also take a long time for the system to load. Review collected by and hosted on G2.com.