---
title: ZenAdmin Reviews
meta_title: 'ZenAdmin Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how ZenAdmin works for a business like yours.
aggregate_rating:
  rating_value: 4.8
  review_count: 9
  scale: '5'
date_modified: '2026-06-22'
parent_category:
  name: HR
  url: https://www.g2.com/categories/hr
---

# ZenAdmin Reviews
**Vendor:** ZenAdmin  
**Category:** [Workforce Management Software](https://www.g2.com/categories/workforce-management)  
**Average Rating:** 4.8/5.0  
**Total Reviews:** 9
## About ZenAdmin
Manual administrative work slows business growth, and we’re here to change that. Our mission is to equip smart people with technology that helps them eliminate the administrative hassles of running a company. We believe that people should focus on strategic initiatives and software should manage the rest. Founded in 2022 by Yoan Kamalski, Pauline Wetzer, and Aditya Anand, ever since we’ve been dedicated to delivering solutions that help startups, SMBs, and tech-receptive companies accelerate their growth by putting administrative tasks on autopilot. With ZenAdmin, you can easily manage your devices, people, apps, and workflows on a single platform – eliminating hours of manual workload. ZenAdmin is a IT solutions provider offering Asset Procurement, Device Lifecycle Management, Global IT Helpdesk, &amp; an innovative SaaS platform. Serving 150+ countries, we simplify IT operations for organizations worldwide. • 𝗔𝘀𝘀𝗲𝘁 &amp; 𝗦𝗼𝗳𝘁𝘄𝗮𝗿𝗲 𝗣𝗿𝗼𝗰𝘂𝗿𝗲𝗺𝗲𝗻𝘁: Enable seamless global IT hardware &amp; device sourcing in 150+ countries • 𝗗𝗲𝘃𝗶𝗰𝗲 𝗟𝗶𝗳𝗲𝗰𝘆𝗰𝗹𝗲 &amp; 𝗜𝗻𝘃𝗲𝗻𝘁𝗼𝗿𝘆 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁: Manage devices from acquisition to retirement with ease while gaining real-time visibility and control over your organization’s IT assets • 𝗚𝗹𝗼𝗯𝗮𝗹 𝗜𝗧 𝗛𝗲𝗹𝗽𝗱𝗲𝘀𝗸: Deliver 24/7 IT support to ensure uninterrupted business operations • 𝗦𝗮𝗮𝗦 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁: Optimize subscriptions &amp; monitor software usage effortlessly • 𝗪𝗼𝗿𝗸𝗳𝗹𝗼𝘄 𝗔𝘂𝘁𝗼𝗺𝗮𝘁𝗶𝗼𝗻: Automate IT, including onboarding and offboarding, to save time • 𝗠𝗼𝗯𝗶𝗹𝗲 𝗗𝗲𝘃𝗶𝗰𝗲 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 (𝗠𝗗𝗠): Secure &amp; manage devices fleet to ensure compliance &amp; productivity through MDM integration



## ZenAdmin Pros & Cons
**What users like:**

- Users value the **responsive customer support** from ZenAdmin, which enhances their experience and satisfaction with the platform. (5 reviews)
- Users value the **deployment ease** of ZenAdmin, simplifying IT access and asset management for distributed teams. (5 reviews)
- Users appreciate the **helpful support** from ZenAdmin, making IT management easy and efficient with rapid response times. (5 reviews)
- Users admire the **automation capabilities** of ZenAdmin, which simplify device management and streamline IT support efficiently. (4 reviews)
- Users commend ZenAdmin for its **comprehensive features** , simplifying IT management and enhancing operational efficiency greatly. (4 reviews)
- Ease of Use (4 reviews)
- Easy Integrations (4 reviews)
- Inventory Management (4 reviews)
- Onboarding (4 reviews)
- Asset Management (3 reviews)

**What users dislike:**

- Users find that the **setup process requires manual steps** , indicating a need for improved automation in ZenAdmin. (1 reviews)
- Users experience **delay issues** when requesting quotes, as turnaround times can be frustratingly extended. (1 reviews)
- Users feel that ZenAdmin is **expensive** and suggest potential improvements in pricing and Slack integration. (1 reviews)
- Users find the **setup process slow and manual** , suggesting potential for greater automation in the future. (1 reviews)
- Users feel that **inadequate reporting** on stock availability slows down purchasing and complicates order fulfillment. (1 reviews)
- Integration Issues (1 reviews)
- Limited Compatibility (1 reviews)
- Limited Customization (1 reviews)
- Long Waiting Times (1 reviews)
- Miscommunication (1 reviews)

## ZenAdmin Reviews
  ### 1. Outstanding Partner for ISO 27001 Certification & Remote IT Operations

**Rating:** 5.0/5.0 stars

**Reviewed by:** Thorsten N. | Geschäftsführer, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 06, 2025

**What do you like best about ZenAdmin?**

I've been working with ZenAdmin at Agriportance for a while now and their support has been exceptional. During our ISO 27001 certification process, ZenAdmin proved to be an invaluable sparring partner, offering practical guidance on how to implement critical compliance requirements. Their insights helped us navigate the complexities of certification with ease.

Additionally, their efficient setup of devices and flawless coordination of logistics for our remote employees have made a significant impact. Every machine reached our team promptly and was configured perfectly to support our operations, which has been crucial for our distributed workforce.

Beyond these highlights, ZenAdmin’s ongoing support continues to impress me. Whether it's assisting with VPN setup or adding robust MDM and Endpoint Security solutions, they ensure our IT infrastructure remains secure and always runs smoothly.

Our team of 30 creates support tickets daily using a highly user-friendly ticketing app seamlessly integrated into MS Teams. This streamlined process makes it incredibly simple for us to report issues and track resolutions in real time.

I highly recommend ZenAdmin to any organization looking for a comprehensive and reliable IT management solution.

**What do you dislike about ZenAdmin?**

There were a few isolated instances where some team members were initially concerned about the lack of status updates during problem analyses. However, once we raised the issue, ZenAdmin responded promptly and improved their communication process, ensuring even smoother support moving forward.

**What problems is ZenAdmin solving and how is that benefiting you?**

As a founder, I needed to offload the burden of IT administration and device management so I could focus more on product development. At the same time, I wanted a solid cybersecurity setup for our endpoints and globally distributed employees. We required a reliable partner who could handle everything from device setup to logistics. ZenAdmin stepped in and excelled at all of these tasks, giving our team peace of mind and freeing me up to drive our product forward.

  ### 2. ZenAdmin has been the resource our team needed

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kent L. | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 21, 2025

**What do you like best about ZenAdmin?**

ZenAdmin and the ZenAdmin team have been critical to our company's staff support model. They have integrated very nicely with our support staff, filling areas where we needed help and always providing swift support. Their scope of available services is impressive, and their willingness to go above and beyond is always appreciated. Our decision to work with ZenAdmin has been essential to our IT team's success.

**What do you dislike about ZenAdmin?**

Not too much I dislike but I would love to see them expand on their webstore and have more equipment available to purchase that is in stock.  Unfortunatly, many itemes we need to ask for a quote and the turn around time gets extended. Maybe having a list of the common items a company orders kept in stock, might be an idea

**What problems is ZenAdmin solving and how is that benefiting you?**

The company I work at is located primarily in the USA, but we have a growing location in India. We are a small software company and being 100% remote, asset management has been a challenge. Getting remote employees their equipment and collecting and storing equipment from departing employees has been a big challenge. ZenAdmin has saved us by providing us locations in the US and India to store our equipment and then allocate that equipment to staff when we need it or collect and store the equipment when a staff member leaves. 

The ZenAdmin team takes care of everything for us, handling all the logistics with shipping, deliveries and storage. The SaaS platform also has been a great IT Asset Management system and connects to our HexNode MDM system. Their platform, called ZAP for short, also syncs with our HR system, so we have our staff directory available at our fingertips.  If we need to ship a laptop to a staff member, we go into that staff members profile and then allocate the laptop to them. The ZenAdmin team then handles the work to get that laptop into the hands of that employee. 

ZenAdmin and their 'WebStore' has also been a great benefit for when needing to order new equipment.

  ### 3. A One-Stop-Shop for Your IT & Hardware Lifecycle

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kaniyet R. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 08, 2025

**What do you like best about ZenAdmin?**

We used to juggle hardware needs with three different vendors spread across the globe. Now, we've consolidated everything into one platform, which has dramatically simplified operations for our team, finance, and everyone else involved. Getting timely updates on orders, repairs, IT support and offboarding has never been easier.

Having one unified platform that oversees the entire hardware and apps lifecycle from start to finish has been a game-changer. The team behind it is not only responsive but also takes our feedback and feature requests seriously, implementing changes swiftly. Their auto-on and offboarding workflow feature is particularly impressive; it’s so seamless that it practically manages itself.

**What do you dislike about ZenAdmin?**

I dont think there is much I would say for what I like least.

**What problems is ZenAdmin solving and how is that benefiting you?**

We used to juggle hardware needs with three different vendors spread across the globe.

  ### 4. Easiest tool and amazing support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sofia E. | People Operations, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 25, 2025

**What do you like best about ZenAdmin?**

Super easy to use! However, the best thing is the support we get from them; they are always happy to help and quick. I highly recommend ZenAdmin.

**What do you dislike about ZenAdmin?**

Honestly, I can't thing of anything. If you have ideas on how to improve the product, they are always happy to listen (and they will also ask you feedback on how to improve the product)

**What problems is ZenAdmin solving and how is that benefiting you?**

They are the back bone of all IT related issues, they are efficient and work autonomously.

  ### 5. Helped us manage devices and software across  remote teams

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 10, 2025

**What do you like best about ZenAdmin?**

ZenAdmin allows us to grow and manage our employee IT at a much lower cost than having internal IT or external MSP vendor to manage.   The product covers IT lifecycle services from device procurement, SaaS management, IT helpdesk, and even MDM managment with full support on slack.

**What do you dislike about ZenAdmin?**

The setup takes alittle time and manual steps to do, which I think could be automated more in the future.  However, once your up and running, it works well.

**What problems is ZenAdmin solving and how is that benefiting you?**

We didn't have an internal IT resource and have a hybrid team across multiple countries.  We didn't want to engage multiple MSP vendors or hire dedicated resources.  As a switch to company provided devices and grow beyond a small team, we needed a solution and ZenAdmin was able to cover our core needs.

  ### 6. ZenAdmin works great

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 09, 2025

**What do you like best about ZenAdmin?**

Overall: ZenAdmin is great, and platform is super easy to setup. I love that the team is flexible and works with me frequently. Dispatching devices and IT support is now fully automated in one place.

**What do you dislike about ZenAdmin?**

I’d love to have more SKUs on the store but team keep on adding as we request so can’t really complain

**What problems is ZenAdmin solving and how is that benefiting you?**

No problems some far

  ### 7. Love their solution! It significantly reduces the workload for our IT support team!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Raphael C. | Co-Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 08, 2025

**What do you like best about ZenAdmin?**

ZenAdmin can handle the full end user product cycle, from ordering hardware, automated delivery and offboarding. We are also using ZenAdmin as our full asset management. Its a full suit!

**What do you dislike about ZenAdmin?**

Nothing in particular. Everything works well for us.

**What problems is ZenAdmin solving and how is that benefiting you?**

Really good, I would recommend it to company's that are growing and need help with their asset management.

  ### 8. Great Platform & Solutions for distributed teams

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 14, 2025

**What do you like best about ZenAdmin?**

The ease with which we can manage IT access for our distributed teams as well as manage our IT devices.

**What do you dislike about ZenAdmin?**

Very smooth experience and good customer support so nothing we do not like at the moment.

**What problems is ZenAdmin solving and how is that benefiting you?**

Making it easy for me to manage both my HR & IT processes in one single platform. As a distributed team these are linked & ZenAdmin makes our employee lifecycle easier to manage.

  ### 9. Perfect for remote distrbuted teams

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kartik M. | CEO`, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 10, 2025

**What do you like best about ZenAdmin?**

Remote teams laptops buying and support. 
address collection by zenadmin
real time pricing
asset management

**What do you dislike about ZenAdmin?**

pricing of laptops can be better and integration with slack

**What problems is ZenAdmin solving and how is that benefiting you?**

IT support
laptops



- [View ZenAdmin pricing details and edition comparison](https://www.g2.com/products/zenadmin/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-22+23%3A27%3A29+-0500&secure%5Bsession_id%5D=63dc854b-0f84-4c07-b7b0-1abde0478dfb&secure%5Btoken%5D=4bcac309845851173b48fc77632cef81cd944b93656b95182acb29d5b4d554ac&format=llm_user)

## ZenAdmin Features
**Core HR**
- Organization Management
- Time, Attendance, and PTO
- Expense Management
- Salary Structures
- Compliance
- Benefits Administration

**Asset Inventory**
- Hardware Asset Inventory
- Software Asset Inventory
- Cloud Asset Inventory
- Mobile Asset Inventory
- Asset Discovery

**Multichannel inventory management**
- Warehouse Inventory Transfer
- Multichannel Inventory Syncing
- Multi-Warehouse Routing

**Administration**
- Screen Sharing
- File Sharing
- Session Recording
- Unattended Remote Access
- Multi - Session Handling
- Multi-Monitor Support

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Generative AI**
- AI Text Summarization

**Agentic AI - Onboarding**
- Autonomous Task Execution
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Platform Content**
- Forms Library
- E-Forms
- E-Signature
- Background Checks
- Offer Letter Approvals
- Offer Letter Templates

**3PL inventory management**
- Client management
- Marketplace connections
- 3PL inventory tracking

**Maintenance**
- Remote Reboot
- Remote Printing

**Generative AI**
- AI Text Summarization

**Generative AI**
- AI Text Generation
- AI Text Generation

**Platform Additional Functionality**
- Self-Service Portal
- Automated Team Introductions
- Compliance Training
- Automated Onboarding Workflows
- Onboarding Notifications

**Inventory Management**
- Inventory Tracking
- Inventory Costing
- Product Master
- Inventory Forecasting
- Integrations

**Communication **
- Text Chat
- VoIP
- Video Conference Call
- Screen Annotations

**Agentic AI - IT Asset Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Platform Data**
- Time-to-Productivity Reporting
- Onboarding Process Reporting
- Visualization

**Security**
- Data Encryption
- Compliance

**Platform**
- Customization 
- Integration APIs
- Internationalization
- User, Role, and Access Management
- Performance
- Mobility
- Reporting
- Dashboards

**Recruiting and Onboarding**
- Interview Scheduling
- Onboarding

**Device Support**
- Mobile Device Access
- Multi-Platform Support
- Cross-Platform

**Performance**
- Reporting

**Workforce Management Platform Features**
- Labor Forecasting
- Shift Scheduling
- Time & Attendance Tracking
- Absence & Leave Management
- Skills Management
- Succession Planning
- Workforce Analytics
- Self-Service Capabilities
- Mobile Shift Scheduling
- Team Communication

**Inventory Management Platform Features**
- Centralized Inventory Database
- Inventory Level Dashboards
- Stock History Reporting
- Low Stock Notifications
- Bundles, Kits, & Variants
- Asset Tracking
- Inventory Forecasting
- eCommerce Integrations
- Accounting Integrations
- Data Exporting / Importing

**Management**
- Central Dashboard
- Asset Policy Management
- Risk Management
- Integrations

## Top ZenAdmin Alternatives
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