Zapier Features

Enables users to create documents for business processes and provides a wide array of templates which are customizable.

The ability to create custom workflows aligned with business objectives.

A library in which to keep previously used or designed workflows for future use or to use parts of for upcoming custom workflows.

Provides drag and drop tools usable by admins with little to no coding experience in order to build applications which automate workflows and business processes.

Provides development environments to allow users to develop applications which automate workflows and business processes with minimal coding.

Drag and drop/visual interfaces that allow non-tech users to build without writing code

Allows users to add custom fields to forms that aren't already on the templates

Enables forms to hide or show certain fields based on respondents' answers

Allows users to create forms with more than one page

Gives users the ability to customize the design of forms (e.g. logo, brand colors, fonts, etc.)

Create and design new forms from scratch using templates and design tools, or scan and convert existing forms into the system

Define levels of authorization for access to specific files or systems

Compile data from across all systems so that users can view relevant information easily.

Allow users to access workflows and processes from anywhere given that employees in different locations and roles will require.

Ensures the right task is being assigned to the proper employee across an entire process.

Receive data and information in real time

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Provides users a holistic view of all workflows so as to see how all processes work together.

Delivers data points such as time and cost of a process on a dashboard to evaluate process efficacy.

Allows users to view progress of a business process in real-time enabling them to view performance or manage tasks within the process.

Provides the ability to manage unstructured processes.

Connect with existing systems via API.

Gives user machine learning tools for intelligent process improvement

Streamline and simplify document approval processes.

Provides the ability to drag-and-drop elements into the application to customize interface.

Provides tools for inserting brand logos, colors, quotes, and other proprietary content.

Provides base-level application templates to build atop and customize for specifc users and actions.

Allows the creation ofpage sequences, forms, and libraries for users navigating the application.

Create, manage and track all task activities and progression

Configure existing workflows to meet your organization's needs

Manage the processes involved when making the application ready for use

Identify which applications need to exchange data and enable these data connections

Lets users add data from existing sources when creating the initial application or changing data sources.

Continuously updates data as users or external data sources are edited.

Encrypts or provides some form of firewall to prevent external parties from accessing sensitive data.

Releases the application for access on desktop or mobile devices.

Lets users build cross-platform applications or provide specific templates for different device types.

Provides ability to manage application and maintenance from build, throughout the release, and until it's deactivation.

Access software remotely via mobile devices

Uses LLMs to generate dynamic responses within defined boundaries and business-safe content rules.

Maintains context across user turns in a single session to provide coherent, relevant responses.

Understands varied user phrasing and infers intent without relying solely on keywords or scripts.

Supports building conversational flows using predefined paths, rules, and decision trees.

Provides fallback messages or guidance when the bot cannot understand or fulfill a query.

Provide standard activities and tasks that can be customized by users

Users can easily create flows using drag and drop features

Define and manage dependencies between tasks and workflows

Include alters that can be used with workflows

Track and manage schedules and meetings via an integrated calendar

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

Ability to update multiple workflows at the same time

Maintain a history of all workflow changes

Integrate with ERP or project management software

Allows users to manage third party application integration

Provides a fully white labelled solution

Provides users with intelligent workflow automation capabilities

Self-service enables a software provider’s customers to easily activate packaged integrations.

Monitoring features, including instrumentation and observability, enable the product team and operations teams to centrally manage all customer integrations.

Notification and alerts are included that empower development teams to manage and push out updates to integrations to across their customer base.

Provides a visual editor to easily create automation models.

Offers the ability to record processes performed by humans to be recreated by bots.

Provides templates for workflows and processes for easier automation creation.

Allows developers to code custom automations.

Offers users the ability to reuse process automations and communicate with other team members around automation building.

Allows non-technical users to create bots in an easy, intuitive manner.

Automated or logic-based workflows that assist in the creation of electronic documents

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

Configure existing workflows to meet your organization's needs

Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work

Equips administrators with the ability to schedule bot deployments in advance or on a consistent, regulated cadence.

Automates processes that supplement human action, often requiring human intervention and collaboration.

Automates processes completely without the need for human intervention.

Allows users to analyze the performance of bots via dashboards.

Insures data remains secure and compliant with industry standards.

Able to support large deployments.

Predict future data based on historical data sets

Analyze and gain insights into data in real-time

Receive data and information in real time

Provides API access to connect with proprietary business systems or internal data sources.

Offers embeddable widgets or SDKs for integration into websites, apps, or third-party tools.

Allows non-developers to configure and design chatbot flows via visual or no-code interfaces.

Provides OCR capabilities in order to recognize text in documents and applications.

Allows for intelligent automation whereby the bot can imitate human behavior by learning from behavioral patterns.

Provides NLP capabilities in order to understand text in documents and applications.

Provides personalized responses to interlocator based on segmentation or past responses.

Has tools (e.g. dashboards and reports) to better understand conversations Intelligent Virtual Assistants have had.

Can have a natural, human-like conversation with an interlocator.

Manage and support multiple languages

Allows business to edit conversations to meet the unique needs of one's business.

Gives users the ability to update systems, like CRM, based on conversations.

Allows users to maintain and observe the accuracy and viability of Intelligent Virtual Assistants.

Editing tool that allows users to drag and drop images, icons, widgets, or other components

Agents pause for human input at key steps and hand off tasks when beyond their confidence or authority.

Supports event or transaction based integrations that react to changes in real-time

Provides a web-based interface for designing, documenting, and testing APIs.

Allows for integration development through the visual development of integration logic flows with the help od a drag and drop user interface.

Facilitiates API development and integrations with prebuilt connectors, templates, and examples.

Provides the ability to create connectors from existing services and APIs in catalog.

Provides prebuilt, reusable connectors and workflows for all user integration requirements.

Enables multiple tenants (customers) to securely share physical computing resources.

Connect to big data sources

Integrates with QuickBooks

Integrates with Active Directory

Integrating data specifically through the cloud

Integrate with existing ERP systems

Set up connections to third-party platforms to improve business processes

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Integrate with a third-party accounting system

Seamlessly integrates with 3rd party websites

Console for monitoring resource utilization, system health, ability to start and stop processes, etc.

Enables data routing on configuration basis and management of complex workflows through an orchestration engine.

Facilitates to and fro data map according to the data model between applications/web services.

Provides standard tools and functions to convert data values from the data format of a source system into the data format of a destination system.

Supports and oversees the management of API products across their full lifecycle

Ability to handle large datasets

Store, manage, and track all electronic documents in a centralized location

Create, design and manage workflows for repetitive tasks

Track, manage and store the applications of potential future members, customers or candidates

Manage, record and track all business exchanges in form of money and its related interactions in the system

Collect and maintain structured information that describes data or content

Identify which applications need to exchange data and enable these data connections

Manage and store data in a database

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Manage employee salary processes, data, taxes, and records administration efficiently

Manage, store and organize emails within the system or via third-party apps

Identify which applications need to exchange data and enable these data connections

Managing service requests, incidents, IT issues & support with a ticketing system

Automates core HR functions such as talent management, employee evaluation and learning management

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Managing activities & processes related to planning, coordination, implementation, control, and evaluation of sales performance.

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Employs data encryption both at rest and in transit.

Comply to key industry standards like SOC 2, ISO 27001, PCI DSS, HIPAA etc to protect and safeguard data.

Supports secure communication protocols like FTPS, SFTP etc

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Ability for users to offload authentication integration

Compliant with GDPR, HIPPA, and other necessary regulations

Integrates data from disparate sources, without physical data movement

Provides one or more methods to securely transfer data from one location to another through a network

Provides integration to BigData sources such as Hadoop and other NoSQL sources (MongoDB, Cassandra and HBase)

Provides Integrations to EDI service providers.

Receive data and information in real time

Import, collect, and capture data from multiple sources

Ensures the right task is being assigned to the proper employee across an entire process.

Supports deployment of integration apps both on-premisis and cloud environments/

Supports deployment of integration apps to a managed cloud environment

Enables forms to be embedded onto a website without having to create code from scratch

Can used without an internet connection

Sends notifications when a completed form is recieved

Contains integrations with payment processors, enabling users to accept payments through forms

Allows users to build, distribute and access forms from a mobile device

Customize contracts and forms to collect specific information

Notifications that are delivered to users as soon as an event occurs

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Receive system updates as soon as any changes are made

A visual way of interacting with an application or operating system using items such as windows, icons, and menus

Drag and drop/visual interfaces that allow non-tech users to build without writing code

Active reporting of data and metrics

Graphical representation of data

Customize data fields to support various needs and use cases

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

An application for source code editing, compiling, and debugging

Customize contracts and forms to collect specific information

Use AI to generate content in the form of text, images, videos, etc.

Application programming interface that allows for integration with other systems/databases

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Iterative project Management approach that involves technologies such as Kanban, Scrum, XP, APF, XPM and more

Web form that allows users to enter data that is sent and processed for different reasons

Development of custom software, web apps, mobile apps, etc.

Ability of websites, web applications, or mobile applications to function without an active internet connection

Alter the layout and content of reports

Use visual elements such as pre-built blocks and/or shapes to assemble a model or design

Define levels of authorization for access to specific files or systems

Verify the identity of users/devices to enable secure access

Search and filter data across systems to locate required information by entering keywords or certain criteria

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Securely stores data to prevent data loss or breaches

Provides a channel for team members to share media files, communicate, and work together

Manage the process of evaluating documents or requests submitted for approval

Create/edit commerce applications for mobile devices and/or web

Import and export data to and from software applications

Track revisions and updates made to files and navigate between different versions

Notifications that are delivered to users as soon as an event occurs

Assemble applications and processes by dragging over and arranging pre-built components

Build applications without the use of code

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Existing templates or individual parts of a bigger design commonly used in software, coding, learning courses etc.

Receive system updates as soon as any changes are made

Search and filter data across systems to locate required information by entering keywords or certain criteria

View and track pertinent metrics to find patterns and gain insights from data

Data vault where data is aggregated for later distribution to applications.

Import and export data to and from software applications

Process of extracting, transforming, and loading data

Use AI to generate content in the form of text, images, videos, etc.

Graphical representation of data

Define levels of authorization for access to specific files or systems

Supports common databases such as MySQL and Oracle

System alerts about the need to escalate an issue or request

A chronological record of actions or occurrences within a network, software, or process

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Observe and track the demand, usage, progress or quality of a system, product, or user

An extended application or connector that enables users to perform additional services with their current set of tools

Active reporting of data and metrics

Application programming interface that allows for integration with other systems/databases

Allows users to manage data from a number of sources

Track and document all activities across devices, networks, and other systems

Assemble applications and processes by dragging over and arranging pre-built components

Automatically create schedules based on business needs or employee availability and qualifications

Configure existing workflows to meet your organization's needs

Assemble data from multiple sources

Automatically retrieve and pull information from documents, websites, images, data sets, and other sources

Access software remotely via mobile devices

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Allows the integration of data between different web services

Analyze and gain insights into data in real-time

Send messages via SMS

Accept and process customer payments for products or services using hardware and software

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Creation and customization of dashboards

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Software program that continuously adjusts its behavior based on observed data

Establish guidelines about how much and what kind of data can be stored in the repository

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Generate one-off reports that meet information requirements

Edit, touch up, and convert images for publishing

Provides a channel for team members to share media files, communicate, and work together

Search and filter data across systems to locate required information by entering keywords or certain criteria

Assemble applications and processes by dragging over and arranging pre-built components

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Allow users to create, edit, and sort multiple notes

Assign issues and tasks based on availability or required skills

Track and manage the scheduling of tasks

The ability to create unique content

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Statistical data that helps identify improvement areas, delays or interruptions, and output of an employee

Record and edit recorded audio and/or video

Tools that provide motivation and discipline to bolster productivity.

Share and present designs

Timed notification for any upcoming task, deadline, appointment, or activity

Manage, store and organize emails within the system or via third-party apps

Arrange tasks based on the level of priority or urgency

Create, manage and track all task activities and progression

Allow users to access multiple services after entering their login credentials once

Securely stores data to prevent data loss or breaches

Use AI to generate content in the form of text, images, videos, etc.

A collection of tools to be used for routine tasks within an organization such as word documents, spreadsheets, presentations, etc.

Application programming interface that allows for integration with other systems/databases

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

A digital list of items that need to be completed

Communicate using direct chat or messages within the system

Track and manage schedules and meetings via an integrated calendar

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Create, design and manage workflows for repetitive tasks

Reporting on how each user, task or process has advanced since its initiation

Pre-designed layouts that can be customized to match preferences and requirements

Store, manage, and track all electronic documents in a centralized location

Public or private sharing of digital files such as documents, audio/video, images, and more

Import and export data to and from software applications

Allow multiple team members to edit and work on the same document

Supports video files

Tools to facilitate the production of information and promote efficiency

Plan and coordinate all the resources, costs and time needed to execute assignments

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

Search and filter data across systems to locate required information by entering keywords or certain criteria

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Leave comments and notes on documents for others to view

Facilitates online authoring and publishing of the content

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Centralized repository to store content and assets

Assign categories, labels, tags, or attributes to documents for organization, search and storage

Assemble applications and processes by dragging over and arranging pre-built components

Add customized logos and colors to align with company branding

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Application programming interface that allows for integration with other systems/databases

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Provides a channel for team members to share media files, communicate, and work together

Import, collect, and capture data from multiple sources

Automatically populating fields or sections within a form

Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers

Create, edit, convert to and from PDF files

Pre-designed layouts that can be customized to match preferences and requirements

Collection of images, videos and other digital content that can be used

Use AI to generate content in the form of text, images, videos, etc.

Search for specific words or phrases within a document or database

Gauge satisfaction and receive information for improvement and success

Import and export data to and from software applications

Store, manage and track all forms in a centralized location

Digitally sign online documents

Set up connections to third-party platforms to improve business processes

View and track pertinent metrics to find patterns and gain insights from data

Create, design and manage workflows for repetitive tasks

Create, save, and re-purpose templates for emails, forms, etc.

Access software remotely via mobile devices

Multiple agents work together, share tasks, and coordinate to achieve common goals.

Collection of processes, policies, and standards to manage the storage & usability of enterprise data

Process of carefully designing and constructing prompts or input instructions to achieve desired behaviors or outputs from AI models

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Build applications without the use of code

Track revisions and updates made to files and navigate between different versions

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Model the varying behavior of a system over time through diagrams

Application programming interface that allows for integration with other systems/databases

Store and save retrievable data

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage a growing amount of work to meet increased demand without compromising performance

Manage budgets, track and optimize spending and align capacity to workload demand

Plan availability and assign specific time slots for tasks and resources

Interact with agents using conversational language

Define levels of authorization for access to specific files or systems

Ability to interact with various large language models, such as GPT-4, Claude 3, Gemini, Llama 3, and more

Identify which applications need to exchange data and enable these data connections

Flexible architecture allowing tailored configurations

Pre-defined templates within a library for common cases such as contracts, websites, emails, and more

Tools for the systematic analysis of various types of data or statistics

Helps understand a user's intentions/actions

Interprets what a user is doing based on context and helps guide them through the process.

Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work

Bots that work alongside humans on tasks that cannot be fully automated

Assemble applications and processes by dragging over and arranging pre-built components

Used as a promotional or demonstration tool in sales and marketing presentations

Use AI to generate content in the form of text, images, videos, etc.

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Set up connections to third-party platforms to improve business processes

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral

Artificial neural networks using multiple layers of processing are used to extract progressively higher level features from data.

Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language

Track and manage adherence to policies for any service, product, process, or supplier

Automatic reply functionality for incoming messages

Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills

Transfer queries and organize messages between agents

Adjust communications based on previous interactions or personal preferences

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.

Program systems that assist users with their daily administrative responsibilities

AI-based platform which conducts a conversation via auditory or textual methods

Train your system to interpret and transcribe voice messages

View and track pertinent metrics to find patterns and gain insights from data

Create, manage and track all task activities and progression

Initiate interactions with customers by proactively starting conversations or providing informational content

Software program that continuously adjusts its behavior based on observed data

Configure existing workflows to meet your organization's needs

Automate processes from start to finish without human assistance

Recording, transcription, and analysis of sales calls for the purpose of training and generating insights

Streamlining repetitive tasks and activities through automated and predefined workflows

Managing and resolving errors that occur during program execution to maintain stability

Create and automatically send premade copy in response to customer messages

Configure existing workflows to meet your organization's needs

Process and analyze human language in text or audio form

Add customized logos and colors to align with company branding

Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral

Analyze and gain insights into data in real-time

Existing bot models for AI-based tools commonly used for auditory and textual conversation methods

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Ability to chat online in real time

Active monitoring of systems, applications, or networks

Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Train your system to interpret and transcribe voice messages

Assemble applications and processes by dragging over and arranging pre-built components

View and track pertinent metrics to find patterns and gain insights from data

Use AI to generate content in the form of text, images, videos, etc.

AI-based platform which conducts a conversation via auditory or textual methods

Helps understand a user's intentions/actions

Automatically identify and save contact information of potential customers

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Search and filter data across systems to locate required information by entering keywords or certain criteria

Interact with data visualization elements, such as charts and graphs, to drill down into data

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Communicate using direct chat or messages within the system

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Interprets what a user is doing based on context and helps guide them through the process.

Ability to interact with the application using human languages such as English

Observe and track the demand, usage, progress or quality of a system, product, or user

The ability of a bot to respond to user queries in synthesised voice

Notifications that are delivered to users as soon as an event occurs

A collection of customer information such as contact details, demographics, previous interactions, etc.

Application programming interface that allows for integration with other systems/databases

For the intention to be used by developers

Process of dividing customers into groups based on common characteristics

System alerts about the need to escalate an issue or request

Tracks metrics that provide insight into how a user interacts with any interface or product

Track revisions and updates made to files and navigate between different versions

Manage a growing amount of work to meet increased demand without compromising performance

Adjust communications based on previous interactions or personal preferences

Automatically retrieve and pull information from documents, websites, images, data sets, and other sources

Event-driven HTTP callback that automatically sends real-time data between applications

Application programming interface that allows for integration with other systems/databases

Process and analyze human language in text or audio form

Automatically switching to secondary AI model(s) during failure or hallucinations

Assemble applications and processes by dragging over and arranging pre-built components

Ability to interact with various large language models, such as GPT-4, Claude 3, Gemini, Llama 3, and more

Chatbot or AI assistant that answers queries and provides recommendations within an application

Execution of software tests by leveraging automation tools

Collection of processes, policies, and standards to manage the storage & usability of enterprise data

Provides a channel for team members to share media files, communicate, and work together

Pre-defined templates within a library for common cases such as contracts, websites, emails, and more

Designing how agent will communicate, take decisions and behave in different scenarios via flowcharts, scripts, or visual editors

Artificial neural networks using multiple layers of processing are used to extract progressively higher level features from data.

Process of testing an ML algorithm by feeding it training data to learn from

Tools for the systematic analysis of various types of data or statistics

Allow users to access multiple services after entering their login credentials once

Detect and remove errors

Manage the processes involved when making the application ready for use

Managing and resolving errors that occur during program execution to maintain stability

Store, manage, and track all electronic documents in a centralized location

A record of all activities within the system, including user access, changes made, etc.

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Receive system updates as soon as any changes are made

Active monitoring of systems, applications, or networks

Allows users to manage data from a number of sources

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Extract email addresses from multiple data sources

Store, manage and track all forms in a centralized location

Automatically retrieve and pull information from documents, websites, images, data sets, and other sources

Assemble applications and processes by dragging over and arranging pre-built components

Create, design and manage workflows for repetitive tasks

Define levels of authorization for access to specific files or systems

Application programming interface that allows for integration with other systems/databases

Ability to recognize printed or written text within digital images or scanned documents

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Import and export data to and from software applications

Outline and document business processes via step-by-step building blocks

Use AI to generate content in the form of text, images, videos, etc.

Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.

Search and filter data across systems to locate required information by entering keywords or certain criteria

Import, collect, and capture data from multiple sources

Track and manage adherence to policies for any service, product, process, or supplier

Manage the process of evaluating documents or requests submitted for approval

Securely stores data to prevent data loss or breaches

Monitor and manage manufacturing and production processes.

Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language

Ability of software to identify an image among other data

Manage and store data in a database

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Create, manage and track all task activities and progression

Observe and track the demand, usage, progress or quality of a system, product, or user

Alter the layout and content of reports

Track revisions and updates made to files and navigate between different versions

Embed/link applications into third party software so it can be accessed within a third party system

Assemble applications and processes by dragging over and arranging pre-built components

Create, save, and re-purpose templates for emails, forms, etc.

Manage the process of evaluating documents or requests submitted for approval

Alter the layout and content of dashboards

Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work

Store, manage, and track all electronic documents in a centralized location

Observe and track the demand, usage, progress or quality of a system, product, or user

Reporting on how each user, task or process has advanced since its initiation

Alter the default workflow to meet your organization's needs

Provides a channel for team members to share media files, communicate, and work together

Leave comments and notes on documents for others to view

Create, manage and track all task activities and progression

Store, manage and track all forms in a centralized location

Drag and drop/visual interfaces that allow non-tech users to build without writing code

Import and export data to and from software applications

Manage, store and organize emails within the system or via third-party apps

Alter the layout and content of reports

Define levels of authorization for access to specific files or systems

Create, design and modify the flow and processes of tasks in a project

Receive data and information in real time

Application programming interface that allows for integration with other systems/databases

Search and filter data across systems to locate required information by entering keywords or certain criteria

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Access software remotely via mobile devices

Customize data fields to support various needs and use cases

Track and document all activities across devices, networks, and other systems

Track and report regulatory data to either internal management or external stakeholders

Set & manage permission levels based on user roles and restrict access to only authorized individuals

View and track pertinent metrics to find patterns and gain insights from data

Create, manage, or update project workflows.

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work

Access software remotely via mobile devices

Store and organize documents in a centralized system

Import and export data to and from software applications

Provides a channel for team members to share media files, communicate, and work together

Store, manage, and track all electronic documents in a centralized location

Active reporting of data and metrics

Customize contracts and forms to collect specific information

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Visually identify, define, and map all details and relationships surrounding business process models and elements

Assemble applications and processes by dragging over and arranging pre-built components

Track the status and progress of tasks

Application programming interface that allows for integration with other systems/databases

Track and manage schedules and meetings via an integrated calendar

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Leave comments and notes on documents for others to view

Store, manage and track all forms in a centralized location

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

View and track pertinent metrics to find patterns and gain insights from data

Configure existing workflows to meet your organization's needs

Create, design and modify the flow and processes of tasks in a project

Graphical representation of data

Create, design and manage workflows for repetitive tasks

Document any changes or proposed changes made to business processes or workflows

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Manage, store and organize emails within the system or via third-party apps

Sample files or documents that could be customized as needed or used as is

Receive system updates as soon as any changes are made

Manage the process of evaluating documents or requests submitted for approval

Customize data fields to support various needs and use cases

Track revisions and updates made to files and navigate between different versions

Automate repetitive tasks such as filling out information or creating certain types of forms

Pre-designed layouts that can be customized to match preferences and requirements

Track and manage adherence to policies for any service, product, process, or supplier

Track and document all activities across devices, networks, and other systems

Allow users to access multiple services after entering their login credentials once

Create, manage and track all task activities and progression

Alter the layout and content of reports

Define and maintain business rules that determine workflow capabilities and criteria

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

A record of all activities within the system, including user access, changes made, etc.

Scales to adapt to rising data volume

Ensures consistent performance, delivering reliable outputs based on user prompts.

Implements stringent measures to protect user data and ensure privacy.

Provides users with self-service, low-code/no-code development options

Allows users to build and deploy custom integrations for customer-facing applications

Organizations have the ability to integrate applications with third party and/or customer facing applications.

Elastic processing capabilities enable software providers to meet customer integration processing demand.

Platform provides users with prebuilt application connectors and integration workflow automations.

Connectivity APIs can be enabled to allow development teams to directly integrate with applications, databases, and services.

Shows adeptness in comprehending and responding to complex or multi-part queries.

Facilitates natural and human-like conversations, delivering engaging interaction experiences.

Demonstrates a sophisticated understanding of both written and spoken user commands.

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Offers a high degree of customization to meet individual user or business requirements.

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Manage and track all internal and external communication conducted via calls, email, text, or chat

Create, design and manage workflows for repetitive tasks

Manage, store and organize emails within the system or via third-party apps

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

Features robust learning mechanisms, improving responses over time based on past user interactions.

Showcases the ability to recognize, correct, and learn from its own mistakes.

Displays creativity in generating diverse, interesting, and contextually relevant responses.

Produces content that is accurate, factually correct, and relevant to the user's query.

Evaluates the chatbot's ability to provide flexible APIs for custom integrations and functionality expansions.

Regularly receives updates that contribute to continuous improvement of the product.

Assesses the chatbot's ability to function seamlessly across various platforms and devices.

Seamlessly integrates with other platforms or software systems, enhancing overall utility.

Set up connections to third-party platforms to improve business processes

Allows users to generate text based on a text prompt.

Condenses long documents or text into a brief summary.

Allows users to generate text based on a text prompt.

Condenses long documents or text into a brief summary.

Use AI to generate content in the form of text, images, videos, etc.

Allows users to generate text based on a text prompt.

Use AI to generate content in the form of text, images, videos, etc.

Use AI to generate content in the form of text, images, videos, etc.

Allows users to automate responses to customer inquiries across various channels.

Allows users to automate responses to customer inquiries across various channels.

Allows users to automate the process of generating and qualifying sales leads.

Allows users to automate the handling, processing, and management of documents.

Provides users the ability to automate the collection and analysis of feedback from customers, employees, or other stakeholders.

Process and analyze human language in text or audio form

Generative AI can generate synthetic data and simulate scenarios for training and testing purposes.

Allows the AI agent to learn from interactions and adapt its responses accordingly.

Allows the AI agent to learn from interactions and adapt its responses accordingly.

Provides the AI agent the ability to execute tasks without requiring constant user input.

Allows the AI agent to identify and resolve issues without user intervention.

Generates reports to demonstrate AI compliance with local and international frameworks.

Helps AI systems to comply with the regulations.

Maintains detailed logs of activities and changes to AI models.

Evaluates legal, operational and ethical risks posed by AI systems.

Monitors AI models for anomalies continuously.

Automates retraining, version updates and decomissioning when the models are outdated.

Restricts access to AI models and sensitive data to authorized users.

Helps sharing AI models and best practices.

Supports configuration using natural language instructions.

Allows users to customize the tone of agent.

Enables definition of clear security guardrails for agent actions.

Protect APIs from threats using authentication, access control and encryption

Protect sensitive data for digital privacy

Verify the identity of users/devices to enable secure access

Provides support across web, mobile, messaging apps, and other channels.

Allows customization of agent branding, including visual appearance and conversational style.

Equips agents with proactive response capabilities based on predefined triggers.

Facilitates seamless escalation to human employees for complex issues.

Supports various file formats

Processing different types of input like text, voice, images etc.

Provides analytics and reporting on agent performance and interactions.

Offers agents the ability to maintain contextual awareness across interactions.

Ensures compliance with data privacy and governance requirements.

Automates workflows and actions based on agent responses.

Allows the use of APIs for advanced agent configuration.

Enables interoperability with multiple platforms for unified experiences.

Allows integration with CRM data to ground agent responses in business context.

Set up connections to third-party platforms to improve business processes

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Ability to break down and plan multi-step processes

Capability to perform complex tasks without constant human input

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Set up connections to third-party platforms to improve business processes

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Set up connections to third-party platforms to improve business processes

Manage and support multiple languages

Lets teams configure execution order and dependencies among AI components, ensuring workflows run smoothly and logically.

Streamlines the management of multiple AI models and agents by bringing them together into cohesive, automated workflows for complex business tasks.

Connects with a wide array of AI model APIs and external services, regardless of provider, within a single orchestration platform.

Enables the construction of sophisticated, multi-step AI workflows that combine specialized models for end-to-end process automation.

Integrates seamlessly with enterprise platforms such as CRMs, databases, and business applications for unified data and process flow.

Supports the setup of live data pipelines that move information instantly between AI components and enterprise systems.

Offers comprehensive dashboards to visualize KPIs and performance metrics for all orchestrated AI workflows.

Generates in-depth reports on workflow performance, resource consumption, and the overall business impact of AI orchestration.

Tracks and displays resource usage across all AI components, enabling proactive performance tuning and troubleshooting.

Dynamically manages and allocates computational resources, including GPU clusters, to maximize efficiency based on current workflow needs.

Scales AI workloads up or down automatically, adapting to fluctuations in processing demands and user traffic.

Provides insights into data flow, processing times, and success rates for each individual AI component within a workflow.

Ensures all AI workflows adhere to relevant regulatory standards and industry requirements.

Empowers organizations to enforce governance policies and compliance controls across orchestrated AI operations.

Facilitates the setup of role-based permissions and approval workflows for sensitive AI operations and deployments.

Maintains comprehensive logs and audit trails of workflow executions to support compliance and troubleshooting efforts.

Applies robust security protocols and policies to protect sensitive AI deployments and data flows.

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Capability to perform complex tasks without constant human input

Works across multiple software systems or databases

Improves performance based on feedback and experience

Makes informed choices based on available data and objectives

Set up connections to third-party platforms to improve business processes

Enables tuning or updating chatbot behavior based on user feedback or admin input (non-live learning).

Includes safeguards to restrict inappropriate responses and ensure compliant language use.

Offer modular packages that allow developers to selectively include AI capabilities within applications

Enable integration of AI features across web, mobile, desktop, or server-side environments

Provide language-specific libraries that enable developers to integrate AI functionality into applications

Enable developers to connect to and switch between multiple AI models within applications

Support streaming outputs or real-time responses from AI models within applications

Abstract direct AI model API calls through simplified SDK methods and functions

Capture logs or telemetry to monitor AI interactions and application behavior

Support authentication mechanisms such as API keys, tokens, or service credentials for secure integration

Provide built-in mechanisms for handling API failures, timeouts, and automatic request retries

Allow developers to extend SDK functionality with custom logic, plugins, or integrations

Provide structured abstractions that help developers design AI-powered workflows within applications

Enable developers to build AI agents capable of invoking tools, APIs, or application functions

Track and document all activities across devices, networks, and other systems

Application programming interface that allows for integration with other systems/databases

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Set up connections to third-party platforms to improve business processes

Create, design and manage workflows for repetitive tasks

System alerts about the need to escalate an issue or request

Software program that continuously adjusts its behavior based on observed data

Receive data and information in real time

Proactively detect errors or bugs, delivering actionable and team-oriented suggestions for remediation

Import, collect, and capture data from multiple sources

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Plan availability and assign specific time slots for tasks and resources

Tools that provide relevant information at specific times to support judgments and courses of action

Import and export data to and from software applications

Manage and store data in a database

Provides a channel for team members to share AI models, media files, communicate, and work together

Store, manage, and track all electronic documents in a centralized location

Allows users to manage data from a number of sources

Observe and track the demand, usage, progress or quality of a system, product, or user

Assemble applications and processes by dragging over and arranging pre-built components

Completes tasks independently without constant human intervention

Access software remotely via mobile devices

View and track pertinent metrics to find patterns and gain insights from data

Define levels of authorization for access to specific files or systems

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Active reporting of data and metrics

Graphical representation of data

Create, manage and track all task activities and progression

Configure existing workflows to meet your organization's needs

Tools for the systematic analysis of various types of data or statistics

Track revisions and updates made to files and navigate between different versions

Agents pause for human input at key steps and hand off tasks when beyond their confidence or authority.

Active monitoring of systems, applications, or networks

Process and analyze human language in text or audio form

Manage and support multiple languages

Automatically map and compare AI governance policies with actual development and deployment practices

Identify and prioritize AI risks using advanced algorithms, prevent critical vulnerabilities, and mitigate risks when required

Measure AI systems' ethical alignment to ensure compliance, fairness, transparency, and security

A record of all activities within the system, including user access, changes made, etc.

Embed/link applications into third party software so it can be accessed within a third party system

Manage and track all stages of a product lifecycle, from its conception, design, development, and deployment

Anticipates needs and offers suggestions without prompting

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Search and filter data across systems to locate required information by entering keywords or certain criteria

Connect to organizational knowledge repositories and databases

Streamlining repetitive tasks and activities through automated and predefined workflows

Ability to interact with various large language models, such as GPT-4, Claude 3, Gemini, Llama 3, and more

Interact with agents using conversational language

Flexible architecture allowing tailored configurations

Ability to learn and adapt from interactions with environment and data, and to model varying behavior over time.

Identify which applications need to exchange data and enable these data connections

Manage a growing amount of work to meet increased demand without compromising performance

Generative AI can generate synthetic data and simulate scenarios for training and testing purposes.

Collection of processes, policies, and standards to manage the storage & usability of enterprise data

Manage budgets, track and optimize spending and align capacity to workload demand

Editing tool that allows users to drag and drop images, icons, widgets, or other components

Build applications without the use of code

Store and save retrievable data

Pre-defined templates within a library for common cases such as contracts, websites, emails, and more

Multiple agents work together, share tasks, and coordinate to achieve common goals.

Automatically create schedules based on business needs or employee availability and qualifications

Receive system updates as soon as any changes are made

Connect to big data sources

Process of carefully designing and constructing prompts or input instructions to achieve desired behaviors or outputs from AI models

An extended application or connector that enables users to perform additional services with their current set of tools

Track, manage and store the applications of potential future members, customers or candidates

Supports common databases such as MySQL and Oracle

Collect and maintain structured information that describes data or content

Automatically retrieve and pull information from documents, websites, images, data sets, and other sources

A chronological record of actions or occurrences within a network, software, or process

Ability to handle large datasets

Track the management and flow of data throughout the organization

Manage, record and track all business exchanges in form of money and its related interactions in the system

Data vault where data is aggregated for later distribution to applications.

Assemble data from multiple sources

Process of extracting, transforming, and loading data

Allows the integration of data between different web services

Reusable integration workflow templates

Identify which applications need to exchange data and enable these data connections