Zapier Features
Development (7)
Real-Time Integration
As reported in 641 Zapier reviews. Supports event or transaction based integrations that react to changes in real-time
API Designer
Based on 350 Zapier reviews and verified by the G2 Product R&D team. Provides a web-based interface for designing, documenting, and testing APIs.
Flow Designer
Based on 375 Zapier reviews and verified by the G2 Product R&D team. Allows for integration development through the visual development of integration logic flows with the help od a drag and drop user interface.
Pre-Built Connectors
Based on 381 Zapier reviews and verified by the G2 Product R&D team. Facilitiates API development and integrations with prebuilt connectors, templates, and examples.
Custom Connectors
Based on 354 Zapier reviews and verified by the G2 Product R&D team. Provides the ability to create connectors from existing services and APIs in catalog.
Reusable connectors
Provides prebuilt, reusable connectors and workflows for all user integration requirements. This feature was mentioned in 337 Zapier reviews.
Multi - tenant architecture
Based on 314 Zapier reviews. Enables multiple tenants (customers) to securely share physical computing resources.
Management (5)
Monitoring & Notification
Based on 356 Zapier reviews and verified by the G2 Product R&D team. Console for monitoring resource utilization, system health, ability to start and stop processes, etc.
Routing And Orchestration
Based on 348 Zapier reviews and verified by the G2 Product R&D team. Enables data routing on configuration basis and management of complex workflows through an orchestration engine.
Data Mapping
Based on 345 Zapier reviews and verified by the G2 Product R&D team. Facilitates to and fro data map according to the data model between applications/web services.
Data Transformation
Based on 341 Zapier reviews and verified by the G2 Product R&D team. Provides standard tools and functions to convert data values from the data format of a source system into the data format of a destination system.
API Management
As reported in 319 Zapier reviews. Supports and oversees the management of API products across their full lifecycle
Security (3)
Data Encryption
Based on 326 Zapier reviews and verified by the G2 Product R&D team. Employs data encryption both at rest and in transit.
Security Standards
Based on 329 Zapier reviews and verified by the G2 Product R&D team. Comply to key industry standards like SOC 2, ISO 27001, PCI DSS, HIPAA etc to protect and safeguard data.
Communication Protocol
Based on 321 Zapier reviews and verified by the G2 Product R&D team. Supports secure communication protocols like FTPS, SFTP etc
Integration Options (4)
Data Virtualization
Based on 318 Zapier reviews and verified by the G2 Product R&D team. Integrates data from disparate sources, without physical data movement
Managed File Transfers
Based on 313 Zapier reviews and verified by the G2 Product R&D team. Provides one or more methods to securely transfer data from one location to another through a network
Big Data Processing
Based on 305 Zapier reviews and verified by the G2 Product R&D team. Provides integration to BigData sources such as Hadoop and other NoSQL sources (MongoDB, Cassandra and HBase)
EDI
Based on 291 Zapier reviews and verified by the G2 Product R&D team. Provides Integrations to EDI service providers.
Deployment (2)
Hybrid
As reported in 288 Zapier reviews. Supports deployment of integration apps both on-premisis and cloud environments/
Cloud to Cloud
Supports deployment of integration apps to a managed cloud environment 296 reviewers of Zapier have provided feedback on this feature.
Customization - AI Agent Builders (3)
Natural Language Configuration
Based on 37 Zapier reviews. Supports configuration using natural language instructions.
Tone Customization
As reported in 37 Zapier reviews. Allows users to customize the tone of agent.
Security Guardrails
Enables definition of clear security guardrails for agent actions. This feature was mentioned in 37 Zapier reviews.
Functionality - AI Agent Builders (4)
Omni-channel Support
Provides support across web, mobile, messaging apps, and other channels. This feature was mentioned in 37 Zapier reviews.
Agent Branding
Allows customization of agent branding, including visual appearance and conversational style. 37 reviewers of Zapier have provided feedback on this feature.
Proactive Response Capabilities
Equips agents with proactive response capabilities based on predefined triggers. This feature was mentioned in 36 Zapier reviews.
Seamless Human Escalation
Facilitates seamless escalation to human employees for complex issues. 36 reviewers of Zapier have provided feedback on this feature.
Data and Analytics - AI Agent Builders (3)
Analytics & Reporting
Provides analytics and reporting on agent performance and interactions. 36 reviewers of Zapier have provided feedback on this feature.
Contextual Awareness
Offers agents the ability to maintain contextual awareness across interactions. 35 reviewers of Zapier have provided feedback on this feature.
Data Privacy Compliance
Based on 33 Zapier reviews. Ensures compliance with data privacy and governance requirements.
Integration - AI Agent Builders (4)
Workflow Automation
As reported in 38 Zapier reviews. Automates workflows and actions based on agent responses.
API Usage
As reported in 36 Zapier reviews. Allows the use of APIs for advanced agent configuration.
Platform Interoperability
Based on 35 Zapier reviews. Enables interoperability with multiple platforms for unified experiences.
CRM Data Integration
Allows integration with CRM data to ground agent responses in business context. 37 reviewers of Zapier have provided feedback on this feature.
Workflow Design & Integration - AI Orchestration (6)
Dependency Management
Lets teams configure execution order and dependencies among AI components, ensuring workflows run smoothly and logically. This feature was mentioned in 24 Zapier reviews.
Workflow Coordination
As reported in 24 Zapier reviews. Streamlines the management of multiple AI models and agents by bringing them together into cohesive, automated workflows for complex business tasks.
Multi-Provider API Connectivity
Connects with a wide array of AI model APIs and external services, regardless of provider, within a single orchestration platform. This feature was mentioned in 25 Zapier reviews.
Multi-Step Workflow Creation
Enables the construction of sophisticated, multi-step AI workflows that combine specialized models for end-to-end process automation. 24 reviewers of Zapier have provided feedback on this feature.
Enterprise System Integration
Based on 23 Zapier reviews. Integrates seamlessly with enterprise platforms such as CRMs, databases, and business applications for unified data and process flow.
Real-Time Data Pipelines
Supports the setup of live data pipelines that move information instantly between AI components and enterprise systems. 23 reviewers of Zapier have provided feedback on this feature.
Performance Optimization & Analytics - AI Orchestration (6)
Workflow Performance Dashboards
Offers comprehensive dashboards to visualize KPIs and performance metrics for all orchestrated AI workflows. This feature was mentioned in 23 Zapier reviews.
Workflow Reporting
Generates in-depth reports on workflow performance, resource consumption, and the overall business impact of AI orchestration. This feature was mentioned in 23 Zapier reviews.
Resource Utilization Monitoring
Based on 23 Zapier reviews. Tracks and displays resource usage across all AI components, enabling proactive performance tuning and troubleshooting.
Computational Resource Management
Dynamically manages and allocates computational resources, including GPU clusters, to maximize efficiency based on current workflow needs. 23 reviewers of Zapier have provided feedback on this feature.
Dynamic Scaling
As reported in 23 Zapier reviews. Scales AI workloads up or down automatically, adapting to fluctuations in processing demands and user traffic.
Component Monitoring
Based on 22 Zapier reviews. Provides insights into data flow, processing times, and success rates for each individual AI component within a workflow.
Governance & Compliance Controls - AI Orchestration (5)
Regulatory Compliance
Ensures all AI workflows adhere to relevant regulatory standards and industry requirements. This feature was mentioned in 22 Zapier reviews.
Governance Policy Enforcement
Based on 22 Zapier reviews. Empowers organizations to enforce governance policies and compliance controls across orchestrated AI operations.
Role-Based Access Control
Based on 22 Zapier reviews. Facilitates the setup of role-based permissions and approval workflows for sensitive AI operations and deployments.
Audit Trail Management
Based on 21 Zapier reviews. Maintains comprehensive logs and audit trails of workflow executions to support compliance and troubleshooting efforts.
Security Protocols
Applies robust security protocols and policies to protect sensitive AI deployments and data flows. 22 reviewers of Zapier have provided feedback on this feature.
Agentic AI - Productivity Bots (4)
Autonomous Task Execution
Capability to perform complex tasks without constant human input 98 reviewers of Zapier have provided feedback on this feature.
Cross-system Integration
Works across multiple software systems or databases 97 reviewers of Zapier have provided feedback on this feature.
Adaptive Learning
Improves performance based on feedback and experience 87 reviewers of Zapier have provided feedback on this feature.
Decision Making
Based on 88 Zapier reviews. Makes informed choices based on available data and objectives





