Response from Bill Tennant of ZAP
Thank you so much for your review of ZAP. In all cases, we strive to utilize this feedback to improve, as our number one goal is for your overall experience to be worthy of a 5-star rating, every time.
I would love to reach out to you directly to ensure we have received all of your feedback and are appropriately assisting you, but due to the private nature of your review I wanted to ensure you have my direct contact information.
I can be reached at Bill.Tennant@zapbi.com or on my direct line at (415) 889-5740 x206 at any time, and would greatly appreciate the opportunity to listen to your feedback so that I may assist in improving your overall experience with ZAP.
Thank you again and Best Regards,