For me, it is slick, fast, looks good on the eye. Some BI tools can appear complicated and dauting to use even if they are not. ZAP has an excellent user interface both when navigating as a viewer or designing reports or dashboards. I am the finance lead and have created many reports and dashboards with no previous education around databases, data infrastructure. The ZAP team implementation ensured we were ready to create and delve further into our finance data (might I add to a transactional level), I have never had to be concerned with the initial set up which was great and more recently an AI chat bot has been added which I find very useful when needing advice.

Very robust product offering many types of data connections and all the tools you could ask for in generating BI reporting. Not only do we use their reporting engine, we also use the data warehouse to integrate with other applications we use. The support and consultants we've worked with at Zap have been fantastic. They don't just fix issues, they take the time to teach you along the way, which is very helpful in building out our own internal support of the product. We have developed a lot of reports and have usage throughout all areas of our company within the product.

ZAP Data Hub has been a great fit for us, allowing our reporting & analytics to keep pace as the business grew rapidly from a small to a medium sized enterprise. Through this transition, we have used ZAP to move beyond legacy Excel sheets and connect our disparate systems into one platform. The best thing about the platform has been the ease of use. We did not need a team of data engineers to implement and maintain it. Instead, a small team of data analysts from across the business were able to quickly learn how to use the data modelling functionality. This meant we were able to ingest data, transform it and build a custom semantic model available for enterprise-wide reporting in about 12 weeks. Since then, we have been able to further build it out and meet more advanced reporting needs. We now have about 50-60 weekly users using a wide range of reports across Sales, Production and Finance. When we did get stuck, the ZAP support and consultancy teams have always been super helpful and quick to respond. Special shoutout to Marcia!