What I find most helpful about Yoobic is that it brings everything together in one platform. It allows us to access e-learning courses, process guides, and operational resources in a centralized location, making it easier to find information, stay aligned with procedures, and support continuous learning. Review collected by and hosted on G2.com.

There is nothing I specifically dislike about Yoobic. I would just like a bit more familiarity and experience with workflow-related tasks to be able to use them more effectively. Review collected by and hosted on G2.com.

What I like best about YOOBIC is the live emulator while creating campaigns. It allows me to see exactly how the content will appear to end users in real time, making campaign creation much faster and more intuitive. I also appreciate the ability to track tasks and execution across the network in one place, which improves visibility and accountability. Most importantly, it helps reduce endless email exchanges and keeps communication and follow-ups organized and centralized. Review collected by and hosted on G2.com.

At first, I found the menu and navigation a bit confusing, as there are many features and sections to explore. However, this was mostly a learning curve issue, and once I became familiar with the platform, it became much easier to navigate and use efficiently. Review collected by and hosted on G2.com.

For me, the main interest of Yoobic is to share best practices, to find the right information in the right place and at the right time, while staying connected with the entire network of stores. It is a true tool for sharing, communication, and collaboration that allows everyone to gain efficiency on a daily basis. Review collected by and hosted on G2.com.

I don't have any particular negative points to highlight. However, an area for improvement could be the search engine, in order to find information more quickly and intuitively. Review collected by and hosted on G2.com.

It helps us organize and centralize most retail topics in one tool: VM, maintenance, orders, training, and communication. With everything in the same place, store teams can access the information they need more easily, and follow-up becomes much simpler too. It’s also easy to use for store teams as well as for HQ, and creating content is straightforward. On top of that, the follow-up and support from yoobic is great; it enables us to create better missions and a better interface for users, and to increase our participation rate. Review collected by and hosted on G2.com.

For a new person, it can feel like a lot to process. Switching your profile from one account to another isn’t the simplest, so in some stores they end up using only one account, and the active members % is low, as well as completion, etc. It can also be difficult to create the best campaign on our own or analyze the board, because there are many features, (also the analysis boards can be super slow) Review collected by and hosted on G2.com.

What I like best about YOOBIC is how intuitive and user-friendly it is. The platform has a clean, visually appealing interface that makes it easy to navigate, even for new users. It is also very comprehensive, bringing together all the features needed to support daily operations in one place. I particularly appreciate how customizable it is, allowing us to adapt workflows, content, and communications to fit our specific business needs. Overall, YOOBIC is an efficient, flexible, and engaging tool that helps teams stay organized, informed, and connected. Review collected by and hosted on G2.com.

The main area for improvement is the analytics section, which can be quite complex and requires more training to fully understand and use effectively. Some of the tagging features and advanced configuration options also feel very detailed and can be difficult to master, especially for new users. While these capabilities are powerful, simplifying them or providing more guided tutorials and documentation would make the platform even more accessible and easier to adopt. Review collected by and hosted on G2.com.

The ease of use for the stores and having a single communication channel between the central services and the stores. The workflow has improved significantly with this software, helping us integrate functionalities such as the control of Visual Merchandising materials, Marketing campaign review, fraud review in stores, tester control, space planning control to see if the agreed spaces are the actual ones in the store, etc... Review collected by and hosted on G2.com.

In some updates, sometimes, when uploading files like PDF or Excel, a limit appears; before those updates, it didn't exist, so it would be ideal to improve it. On the other hand, the response in the integration is usually fast and the requested changes are also implemented swiftly. Generally, the performance of the tool is usually a 10. Review collected by and hosted on G2.com.

YOOBIC brings everything needed daily onto a single platform. It includes the corporate social network, training, document space, tasks, checklists, communications... This avoids switching from one tool to another and everything is easy to find.

I also like the interface, which is modern and pleasant to use. The messaging is very practical, with everything expected today: instant messages, voice messages, reactions with emojis, sharing photos or documents... Exchanges are simple and fast.

The platform is smooth, pages load quickly, and it is evident that it evolves regularly with updates and new features. In the end, it's a tool that is easily used daily and really facilitates the work of teams. Review collected by and hosted on G2.com.

I haven't encountered any major negative points. If I had to mention one, I would say that there are numerous features and it takes a little time for new users to adapt in order to discover the full potential of the platform. Review collected by and hosted on G2.com.

I like that there are so many different ways for us to communicate and interact with our team, a lot of the time we would have to email a long list of queries to every location and now we can contain this all in one place and add even more touch points like images and polls etc. Review collected by and hosted on G2.com.

I think sometimes the fact that the site is constantly developing means things move and change quite often which can be difficult when you have set routines etc, this is only a minor issue though. Review collected by and hosted on G2.com.

I particularly appreciate with YOOBIC/SF NEXT the ability to create campaigns that are easily accessible to all field teams. This facilitates the dissemination of information and the collection of feedback. Once the responses are received, we can both view individual reports in PDF and conduct a comprehensive analysis from all the consolidated data. Review collected by and hosted on G2.com.

What I appreciate the least about YOOBIC/SF NEXT is the lack of dedicated technical support. In our company, we do not have an IT department, which has required assigning this responsibility to two people internally. This represents an additional workload and takes time away from their main tasks. Review collected by and hosted on G2.com.

The most useful aspects and main advantages of YOOBIC lie in the versatility and control it offers when configuring Campaigns and Tasks. The platform allows for very precise segmentation and the addition of customized data from our company; furthermore, the possibility of including, in some cases, HTML designs within the questions or in the analysis module gives us much more freedom to adapt and personalize those fields. All of this, combined with validation functions and a super intuitive interface that facilitates navigation, significantly optimizes our daily operations.

Regarding performance, I was pleasantly surprised by the speed with which it processes information, even when handling large volumes of data. I also highlight that the application works excellently on all platforms when responding to tasks. On the support side, the team responds very quickly and critical cases are escalated efficiently. As for the price, we consider it quite reasonable for the value and tools it provides. Lastly, regarding AI/Intelligence, they gave us a demonstration and it looks spectacular; beyond that, the platform already organizes certain modules very well and automatically highlights the points that represent a greater area of opportunity. Review collected by and hosted on G2.com.

What I don't like about the platform is in the audience configuration in the campaigns and the Site Types: if a user doesn't have assigned sites, the system adopts a reverse logic and includes them in all by default, an unintuitive behavior of the UI/UX that lacks preventive alerts. This directly impacts operational performance by inundating staff with irrelevant tasks, which in turn complicates the onboarding process and overwhelms the support team with issues that could be avoided. Review collected by and hosted on G2.com.