I like that Workday HCM keeps our HR needs all in one place, and I find it easy to use and configure as an admin. The different areas in HCM work together, with information feeding between staffing transactions and reporting. It all feels seamless, including the subprocesses. Our setup was easy and seamless, though there was less to configure when we set it up 14 years ago. I also like the quick, easy access to PTO and Workday data through Teams. Review collected by and hosted on G2.com.

I think there could be more automation for some of the extra service steps, like assigning roles during terminations and new hires. Review collected by and hosted on G2.com.

I like that Workday HCM is a user friendly, mobile first application, making HR access convenient and readily available for our workforce. The capability to quickly view an accurate total headcount in minutes is incredibly useful, and I appreciate how it empowers employees by letting them view and maintain their personal information on their own. The eLearning feature that aligns with career goals and development plans is another standout, as is the flexibility to integrate it with our physical security badging systems, payroll systems in 37 countries, ServiceNow, and benefit vendors. For recruiting, utilizing SMS texting and WhatsApp helps reach candidates efficiently without being tethered to a phone. Review collected by and hosted on G2.com.

While the capabilities for Succession Planning have come a great way forward, there needs to be a continued focus on enhancements. It would be great to better score or rank succession candidates based on skills to potential future job profiles. Review collected by and hosted on G2.com.

Workday offers a unified data model with strong security, clear organizational structures, auditable controls, and configurable business processes. It’s very stable and consistently updated. It’s also easy to extract data using the delivered connectors. Review collected by and hosted on G2.com.

The user experience could be better. Also, the delivered AI agents still aren’t fully up to the work we need them to do. It would also help to have more delivered solutions for pay transparency, rather than us having to build separate apps using Extend. Review collected by and hosted on G2.com.

All the modules are laid out in a way that makes navigation faster once you know what you’re looking for. Since most of the functionalities are available within the system itself, it’s convenient because you don’t have to rely on other systems. Review collected by and hosted on G2.com.

If you are a new user, navigating the system can be challenging, and finding what you need using the AI can be difficult. Sometimes, even searching for something similar to what you need doesn’t yield the expected results. For instance, if you search for “timesheet,” you won’t see the option to enter your time unless you specifically search for “Enter your time.” Additionally, when searching for a particular part of your profile, the results may only show your profile instead of providing options to navigate to that page from other sections. Although training is available, these specific nuances are not addressed. Review collected by and hosted on G2.com.

I love how convenient and user-friendly everything is within the software. Having important features, such as onboarding, payroll, time management, and employee information, all in one place makes the overall experience much easier. The organized layout and accessibility save time, simplify everyday tasks, and make it convenient for both employees and employers to manage important work-related information efficiently. Review collected by and hosted on G2.com.

Workday HCM can sometimes be difficult to navigate, especially when searching for job openings, completing applications, or tracking application statuses. The interface could be more user-friendly, and simplifying the application process would improve the overall experience. Review collected by and hosted on G2.com.

I find working with Workday HCM really useful because it acts as a one-stop shop for all our data like employee and finance. It's easy to control the workflow for business processes, reporting lines, security, and employee data. I really love Workday because of this. I also like its interface, which is very user-friendly, making it easier for both administrators and employees to navigate. This user-friendliness encourages regular use and helps employees manage their own data and initiate different processes effectively. Review collected by and hosted on G2.com.

I think Workday HCM could be a bit more intuitive, especially when it comes to maintaining and configuring the system. Review collected by and hosted on G2.com.

It is generally clean and fully featured; the UI and UX are very in depth and it has many integrations. It also seems to work for onboarding; it has all the forms that are required and makes them easy to sign. Review collected by and hosted on G2.com.

It is a bit slow and clunky; it feels like it can be hard to find some fields that I need for my workflow. There is a bookmarking feature, but it would be much better if the fields were just accessible in the first place Review collected by and hosted on G2.com.

Workday often requires a more analytical mindset, because users need to interpret how the system behaves, find reliable guidance, and then apply that information to solve problems effectively.

In my day-to-day work, that means I’m consistently building skills in a few key areas. I research topics in Workday Community to better understand system functionality and recommended practices. From there, I identify the most relevant guidance and translate it into practical next steps. For example, I build benefit cards using knowledge I find in Community. When I’m writing reports, the samples and instructions posted by experienced Workday users help me create custom reports that suit my needs. Finally, I resolve basic issues independently by applying what I learn in a structured, repeatable way. Example, in case of a spouse death life event (12/31), Workday prematurely end-dated benefits 1 day prior to the event date (12/30) and incorrectly credited premiums for December. By re-entering the event date to 1/2, then all premiums were deducted correctly. Review collected by and hosted on G2.com.

It can be cumbersome at times when unexpected issues come up. For example, during an OE event, the EOI task may not be available to employees. Then, once the OE event is closed, I’m left having to figure out who still has a pending EOI task. Review collected by and hosted on G2.com.

What I appreciate most about Workday HCM is its ability to provide a centralized, user-friendly experience for managing HR-related activities. The self-service allows employees to independently manage personal information, time-off requests, benefits, and payroll information with ease. The end-to-end integration across onboarding, learning, and other talent management processes helps create a more streamlined employee experience. Additionally, the real-time reporting capabilities support quicker access to information and better decision-making. Having all of these tools available within a single platform, without needing to switch between multiple applications, is a significant advantage. Review collected by and hosted on G2.com.

I like Workday HCM a lot and don't have any big issues with it. However, one thing that could be improved is the search functionality. It would be great if they could reduce the number of steps required to complete activities by adding keyword recognition, natural language search, and filtering options. Review collected by and hosted on G2.com.

It is an exceptionally complex product that allows a plethora of customization for business processes and reporting. In general, it is easy to create custom reports and share/deliver them. The ability to create custom fields is also very comprehensive. Navigating employee profiles and information is also very easy and clear. We never have performance issues and the platform responds very quickly. Review collected by and hosted on G2.com.

We have had longstanding integration issues with platforms such as ADP payroll. Sometimes there are tasks that feel like they should be easy to do but WD doesn't have the capability or it is a complicated process. It can also be difficult at times to find what you are looking for because the platform has so many out-of-the-box reports/fields/dashboards. Review collected by and hosted on G2.com.