Wagepoint Reviews & Product Details

Wagepoint is a small-but-mighty fintech company on a mission to simplify payroll – and even dare to make it delightful! Our online payroll software was built just for small businesses, automating the most “ugh” parts of payroll so that our customers can get back to doing, well, literally anything else. Backed by the world’s friendliest team, Wagepoint is always supportive, never stuffy and refreshingly human. Founded in 2012, we make payroll magic happen for more than 20,000 small businesses, accountants and bookkeepers across North America. On top of payroll software features like calculating wages for employees and contractors and automating tax reporting and remittances, Wagepoint also offers: • Easy-to-use software that is intuitive for even the most novice computer users. • The friendliest payroll support team (seriously!). • Simple software that integrates seamlessly into your accounting workflow. • An online employee portal for easy access to pay stub and year-end information. • Comprehensive preset and custom incomes and deductions. Interested in making payroll a breeze? Get started with Wagepoint today.

Seller

Wagepoint

Discussions

Wagepoint Community

Languages Supported

English

Solution Type

Best-of-Breed

Overview by

Wagepoint Marketing

Value at a Glance

Averages based on real user reviews.

Time to Implement

<1 month

Return on Investment

9 months

View More Pricing Information

Top-Rated Alternatives

View All Alternatives

User Insights

Average based on 56 real user reviews.

Implementation Time

<1 month

Perceived Cost

$$$$$

G2 reviews are authentic and verified.

Here's how.

Ganindu P.

Customer Success Specialist

Small-Business (50 or fewer emp.)

8/19/2021

"I did not think HR platform can be this simple"

5/5

What do you like best about Wagepoint?

The single sign-on feature is a Huge PLUS for me. Also when a user logs in to the platform, the user can select whether to see the amount paid or not is a win Review collected by and hosted on G2.com.

What do you dislike about Wagepoint?

you can introduce a feature to download multiple pay sheets in one go Review collected by and hosted on G2.com.

Recommendations to others considering Wagepoint:

Well, you got to try it out, specially if you are spending a fortune for your current payroll-management platform Review collected by and hosted on G2.com.

What problems is Wagepoint solving and how is that benefiting you?

There is no need of emailing the pay slip and employees can easily signing using the SSO and view their pay stub/tax sheet Review collected by and hosted on G2.com.

Habibulahi A.

Accountant

Small-Business (50 or fewer emp.)

8/11/2021

"Exploring the efficiency and productive use of Wagepoint"

4.5/5

What do you like best about Wagepoint?

Ease of accessibility and user-friendliness. Review collected by and hosted on G2.com.

What do you dislike about Wagepoint?

I haven't come across any feature I dislike yet. Review collected by and hosted on G2.com.

Verified User in Management Consulting

Small-Business (50 or fewer emp.)

9/29/2020

"Amazingly user friendly"

5/5

What do you like best about Wagepoint?

Setup is easy

Laid out in an easy way for a small business user to understand

VERY knowledgeable service and support staff (Ree Dillon, Carrie McCoy, Shannon)

Excellent Assistance to handhold and setup the software and run Review collected by and hosted on G2.com.

What do you dislike about Wagepoint?

Not encountered any; will update if i do Review collected by and hosted on G2.com.

Verified User in Information Services

Small-Business (50 or fewer emp.)

2/27/2019

"Tech startup perfect payroll service"

5/5

What do you like best about Wagepoint?

Their software is easy to use.

The onboarding was simple and well designed.

Our company staff can have user accounts.

They do Québec deductions.

Their support team is the best.

Fair pricing. Review collected by and hosted on G2.com.

What do you dislike about Wagepoint?

Not the most beautiful UI within the App but UX is great no matter what.

They do not have a mobile app for payroll but they do for other product (Track time). Review collected by and hosted on G2.com.

Recommendations to others considering Wagepoint:

You should go ahead with Wagepoint. Review collected by and hosted on G2.com.

What problems is Wagepoint solving and how is that benefiting you?

We wanted a payroll solution that is 100% automated and digitized with direct deposits with staff accounts, automated tax payments, external accountant auditor access for payroll information of the company as well as accounting software integration. Review collected by and hosted on G2.com.

Verified User in Computer Software

Small-Business (50 or fewer emp.)

7/11/2018

"SCAM: Minimum Viable Product!"

0/5

What do you like best about Wagepoint?

It had an friendly interface that employees liked - but that's where the positives end! this is a classic minimum viable product. The developers don't know the first thing about actual payroll laws or requirements. Review collected by and hosted on G2.com.

What do you dislike about Wagepoint?

We have had endless issues with Wagepoint from miss filed tax documents to a systemic lack of awareness or best practice for payroll tax handling. They are a preditory company that sells to small businesses because they know small business can't afford to take legal action against them. I know 5 companies now who are still batteling the IRS over payroll tax miss reported or miss calculated by wagepoint software (this is systemic not user error) dating back to 2015 - current.

These are basic mistakes including:

Developers didn't know what an scorp deduction was

*941s where filed on the wrong schedule

*state taxes where miscalculated

*pre-tax health care deductions where not calculated pre-tax

*promised integration with 401k took 6 months to complete - and they didn't understand the difference *between the taxation requirements for the various savings accounts we offered

*1099s where processed with the company EIN and the individuals SSN reversed...

I am writing this review in the hopes that I can save other HR departments of one from the headache we've been through. Review collected by and hosted on G2.com.

Verified User in E-Learning

Small-Business (50 or fewer emp.)

12/13/2017

"Great Support Team, Fast Responses, and Easy Transactions"

4.5/5

What do you like best about Wagepoint?

Very fast response times and affordable to use. Review collected by and hosted on G2.com.

What do you dislike about Wagepoint?

Ran into some issues with the state getting confirmation that we paid our taxes. But the Wagepoint support team was good about getting us proof to send in within a few days of a tax notice. Review collected by and hosted on G2.com.

What problems is Wagepoint solving and how is that benefiting you?

For someone who was overseeing the accounting for a small division, outsourcing payroll to a company that could do it for only a few employees at a very low price was key. Wagepoint was extremely responsive, provides a lot for a very low price. For example, they don't charge extra for W2 preparation. For a company with a small income statement, they are ideal. Review collected by and hosted on G2.com.

Verified User in Architecture & Planning

Small-Business (50 or fewer emp.)

3/15/2018

"Good Value "

4/5

What do you like best about Wagepoint?

They process payroll at an affordable price Review collected by and hosted on G2.com.

What do you dislike about Wagepoint?

The server is sometimes slow - more phone support in addition to just email support would help Review collected by and hosted on G2.com.

Recommendations to others considering Wagepoint:

Get commitment for support by phone, make sure email does not block the domain Review collected by and hosted on G2.com.

What problems is Wagepoint solving and how is that benefiting you?

Needed support but wagepoint emails not getting through even in junk and spam. Able to connect after several days of trying. Review collected by and hosted on G2.com.

Verified User in Internet

Small-Business (50 or fewer emp.)

4/11/2017

"Do yourself a favour and partner with WagePoint"

5/5

What do you like best about Wagepoint?

Easy, intuitive software & awesome people Review collected by and hosted on G2.com.

What do you dislike about Wagepoint?

There is absolutely nothing I dislike. FINALLY a system that does what it says it does and is easy to use. THANK YOU WAGEPOINT!!! Review collected by and hosted on G2.com.

Recommendations to others considering Wagepoint:

Do yourself a favour and don't go with ANYONE ELSE. You will just face headaches and issues and ultimately SimplePay or others, will just leave you high and dry. You DEFINITELY get what you pay for and while WagePoint may be slightly more expensive than the others, it's money well spent. All other providers have hidden costs that they don't tell you about. WagePoint is fixed cost and no surprises. What I also LOVE about it is that they have a portal for employees to access. What a FABULOUS service! I give them a 15 out of 10 Review collected by and hosted on G2.com.

What problems is Wagepoint solving and how is that benefiting you?

I was using SimplePay, or as I like to call them...NOT SO SimplePay and they are HORRIFIC. NEVER EVER EVER use that system. You will regret it. I was fed up with them, they came highly recommended, I contact and left them a message after hours and I got a call back! I was DESPERATE to go to another provider and they provided me with that opportunity. What a sleek system and the people....WOW. What incredible people. Thank you WagePoint! You've saved my SANITY. Review collected by and hosted on G2.com.

John S.

Financial Advisor - Registered Principal

Financial Services

Small-Business (50 or fewer emp.)

4/19/2017

"Easy to use"

5/5

What do you like best about Wagepoint?

I had to do a Workers Compensation online review of my business. They required the last 4 quarters of payroll information. I was able to complete the review in 190 minutes with the help of the Wagepoint payroll system. Saved me so much time. Review collected by and hosted on G2.com.

What do you dislike about Wagepoint?

nothing, the system works great for me and for the size of my business. Review collected by and hosted on G2.com.

Ryan C.

Commercialization Manager

Accounting

Small-Business (50 or fewer emp.)

10/20/2016

"Payroll made easy"

5/5

What do you like best about Wagepoint?

Ease of use and simplicity. With this tool I am able to run payroll for 7 companies and over 30 employees in under 15 minutes per pay run. It also looks after the remittance to the CRA so that bill never sneaks up on one of our clients. Review collected by and hosted on G2.com.

What do you dislike about Wagepoint?

Nothing to complain about I love this system and it has allowed our accounting firm to manage our clients payroll seamlessly. Review collected by and hosted on G2.com.

Recommendations to others considering Wagepoint:

Just try it, and never worry about the hassle of running payroll again. Review collected by and hosted on G2.com.

What problems is Wagepoint solving and how is that benefiting you?

Our goal for this tool was to drastically reduced the time spent on payroll for our firm and our clients. The benefits reached far beyond, wagepoint now looks after all or our clients T4 and ROE requirements as well. Review collected by and hosted on G2.com.