Wagepoint Reviews & Product Details

Wagepoint is a small-but-mighty fintech company on a mission to simplify payroll – and even dare to make it delightful! Our online payroll software was built just for small businesses, automating the most “ugh” parts of payroll so that our customers can get back to doing, well, literally anything else. Backed by the world’s friendliest team, Wagepoint is always supportive, never stuffy and refreshingly human. Founded in 2012, we make payroll magic happen for more than 20,000 small businesses, accountants and bookkeepers across North America. On top of payroll software features like calculating wages for employees and contractors and automating tax reporting and remittances, Wagepoint also offers: • Easy-to-use software that is intuitive for even the most novice computer users. • The friendliest payroll support team (seriously!). • Simple software that integrates seamlessly into your accounting workflow. • An online employee portal for easy access to pay stub and year-end information. • Comprehensive preset and custom incomes and deductions. Interested in making payroll a breeze? Get started with Wagepoint today.

Seller

Wagepoint

Discussions

Wagepoint Community

Languages Supported

English

Solution Type

Best-of-Breed

Overview by

Wagepoint Marketing

Value at a Glance

Averages based on real user reviews.

Time to Implement

<1 month

Return on Investment

9 months

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Top-Rated Alternatives

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User Insights

Average based on 56 real user reviews.

Implementation Time

<1 month

Perceived Cost

$$$$$

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Roland C.

Director of Operations

Financial Services

Mid-Market (51-1000 emp.)

2/15/2016

"It's not just the product, it's the people!"

5/5

What do you like best about Wagepoint?

Based on the research I'd conducted I knew that Wagepoint was precisely the tool that I needed to help demystify payroll for our small startup. What I hadn't expected was just how much care and support the team at Wagepoint would offer. They really went above & beyond to address every question I had and even the ones I didn't know I had. Review collected by and hosted on G2.com.

What do you dislike about Wagepoint?

I'd really be splitting hairs to come up with something negative to say about this product. Review collected by and hosted on G2.com.

Recommendations to others considering Wagepoint:

Unbelievably simple to use backed by a team that knows payroll and gets support. Wagepoint is our partner in payroll. Review collected by and hosted on G2.com.

What problems is Wagepoint solving and how is that benefiting you?

Wagepoint made super easy to setup and administer payroll, and the Trac add-on makes it equally as easy for our employees to submit and track their time. Review collected by and hosted on G2.com.

Cindy D.

AR Specialist, PR Specialist, International Shipping Coordinator, IT

Chemicals

Small-Business (50 or fewer emp.)

2/18/2016

"Going in the right direction"

3.5/5

What do you like best about Wagepoint?

Employees can access their payroll information online. Review collected by and hosted on G2.com.

What do you dislike about Wagepoint?

Employees can't see their W4 information and their SSN and bank account numbers are XXX so they have to re-enter them to be sure they are correct. Review collected by and hosted on G2.com.

Recommendations to others considering Wagepoint:

I did not understand the Payroll groups completely when I set it up. Now I am stuck with multiple paygroups that I would have done differently. Review collected by and hosted on G2.com.

What problems is Wagepoint solving and how is that benefiting you?

ERP accounting program that doesn't have PR. Employees have direct access to their information 24/7. They don't have to wait for the PR clerk to get info. Review collected by and hosted on G2.com.

Boris S.

Drupal Solution Architect

Information Technology and Services

Small-Business (50 or fewer emp.)

10/1/2015

"I like it overall but many features are missing."

2.5/5

What do you like best about Wagepoint?

It is easy enough to use as an app and I love support, being small I feel like I can get responses quickly Review collected by and hosted on G2.com.

What do you dislike about Wagepoint?

I originally signed up for bitcoin support, but it since dissipated. So that is one thing

Also there are some features that I really need as a business that are missing, this is relating to 401k and such as well as integration with other things like freshbooks, lessaccounting, xero, some of this has been in the works for some time but I do not see a lot of features released.

I would like to be able to make the retirement contributions in a simple way and without having to think about it. Set it and forget it and know that you are saving for retirement.

I am waiting and trying to stick around, but at some point there is not enough to hold me back other than pain of switching.

No Mobile support as far as I know. No App, no responsive website. Though I have no checked for a while. There are some things that could be better in UI/UX. That being said I am picky when it comes to this kind of thing. Review collected by and hosted on G2.com.

Recommendations to others considering Wagepoint:

If you need a simple system that is easy to use with good customer support Wagepoint is good. Depending on some cases it can probably lack features that you want and you would need to find another place to get them and then figure out the best way to use 2 or more systems together. Review collected by and hosted on G2.com.

What problems is Wagepoint solving and how is that benefiting you?

I want to have ease and not lose too much control and I do not want to work with a giant machine like intuit or adp. So I naturally look at Zenefits, zen payroll, Wagepoint and others. They are small, they are agile and flexible they are able to work and evolve faster and release features. So some of these things are realized.

But it also seems that when business enters growth phase the emphasis is on customer acquisition and feature release can slow down a lot. Review collected by and hosted on G2.com.

Karen M.

receptionist

Health, Wellness and Fitness

Mid-Market (51-1000 emp.)

3/3/2016

"very user friendly"

4/5

What do you like best about Wagepoint?

I like the fact that I can print my pay stubs and print my T4s. Review collected by and hosted on G2.com.

What do you dislike about Wagepoint?

I don't dislike anything about this system. I am not sure what else you would like me to say but it is saying that I have to use 40 characters minimum and that is what I am trying to do. :) Review collected by and hosted on G2.com.

Rosemary P.

Assistant CFO

Financial Services

Small-Business (50 or fewer emp.)

9/17/2015

"Wagepoint - small business friendly payroll that works"

5/5

What do you like best about Wagepoint?

The Wagepoint platform allows for easy payroll set-up, with the ability to manage your employees and run payroll easily. While ensuring that you are government compliant. bith hourly and salary payroll can be run together, with related reports that can be easily populated into your desired format. Review collected by and hosted on G2.com.

What do you dislike about Wagepoint?

The company and employee set-up can be cumbersome, as with any payroll, for a non-professional. However, there is always someone there to help and assist in set-up. Review collected by and hosted on G2.com.

Recommendations to others considering Wagepoint:

Give it a try, it is much more user friendly then other payroll services, and cost effective. Review collected by and hosted on G2.com.

What problems is Wagepoint solving and how is that benefiting you?

It has allowed us to provide direct deposit for our employees, as well as secure web-based pay-stubs. Allowing them to access their payroll information anytime, anywhere. There have been cost savings in not having to prepare and submit CRA remittances, and prepare ROE's as Wagepoint does these for us. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management

Enterprise (> 1000 emp.)

6/15/2016

"awesome service"

5/5

What do you like best about Wagepoint?

Great customer service

Above and beyond. Review collected by and hosted on G2.com.

What do you dislike about Wagepoint?

I like everything

Makes my life so much easier Review collected by and hosted on G2.com.

Ross F.

General Manager

Real Estate

Small-Business (50 or fewer emp.)

5/15/2015

"Infinitely better than the big guys."

5/5

What do you like best about Wagepoint?

The best part about Wagepoint is the speed of contact. Whenever I've had a question, I can submit it via email (instead of wasting time calling into a call centre), and I get a response in an incredibly timely manner. And more than that, the person that sent me the original response is the person you can continue to deal with for any back-and-forth - you don't get shuttled around from person to person responding from a generic catch-all email inbox! Review collected by and hosted on G2.com.

What do you dislike about Wagepoint?

Honestly, I haven't found anything to dislike. There's been a couple of minor errors at times, but Wagepoint has handled and corrected them exceptionally well and I'm completely happy. Review collected by and hosted on G2.com.

Recommendations to others considering Wagepoint:

Switch - you'll be glad you did, especially if you're running a small business and wear a lot of hats. Review collected by and hosted on G2.com.

What problems is Wagepoint solving and how is that benefiting you?

They've been immensely helpful with specific detail questions that I wasn't sure how to handle. They very much take a 'partner' role, rather than the "you're on your own, and don't F it up" attitude I got at ADP and Ceridian in the past. Review collected by and hosted on G2.com.

Raquel E.

Operations

Information Technology and Services

Small-Business (50 or fewer emp.)

10/23/2015

"Great Customer Service"

4/5

What do you like best about Wagepoint?

The simplicity of the software and the fantastic Customer Service Review collected by and hosted on G2.com.

What do you dislike about Wagepoint?

As with any software it would be nice to be able to customize things a bit more

One feature that we would like is once payroll is processed to be able to just send a link to the CFO for his approval. As it is now I have to download the payroll to send to him to approve Review collected by and hosted on G2.com.

Recommendations to others considering Wagepoint:

Make sure you are aware of when payroll needs to be run. Being in the West Coast we didn't run our payroll the first time early enough Review collected by and hosted on G2.com.

What problems is Wagepoint solving and how is that benefiting you?

Not having to do manual cheques. Being able to process payroll from anywhere. Review collected by and hosted on G2.com.

Mike P.

Co-founder & CEO

Computer Software

Small-Business (50 or fewer emp.)

8/20/2015

"Painless way to run payroll!"

4.5/5

What do you like best about Wagepoint?

The customer success and support team are super responsive. Product does exactly what it needs to do! Review collected by and hosted on G2.com.

What do you dislike about Wagepoint?

Some of the UX is a little weird at first but after you figure our the quirk or two it works great! Review collected by and hosted on G2.com.

Recommendations to others considering Wagepoint:

If you need to run payroll in the Canada Wagepoint is the way to go. Review collected by and hosted on G2.com.

What problems is Wagepoint solving and how is that benefiting you?

We are a US based company and have some remote employees in Canada. Wagepoint let us easily setup payroll in Canada and their team was a HUGE help in getting all of our business registration in Canada completed. Its saved me a ton of headache and time! Review collected by and hosted on G2.com.

Verified User in Oil & Energy

Small-Business (50 or fewer emp.)

10/8/2015

"User-friendly platform - Awesome Customer Service for Small Businesses"

5/5

What do you like best about Wagepoint?

Hassle-free data entry.

User-friendly platform.

Awesome customer service for small businesses. Review collected by and hosted on G2.com.

What do you dislike about Wagepoint?

There's really nothing that I dislike about using Wagepoint. What I would like to see in the future though, is to be able to move back and forth between the employees (within the same module) and not have to go back to the main list and start over. Review collected by and hosted on G2.com.