UTrakk Reviews & Product Details

Utrakk is an excellent tool for conducting field tours. Coaching with previously trained individuals is also an advantage for improving on the objectives expected by management during the field tour. It also serves to take notes, for example, to record people present or absent during the week. We can also have a page to create "actions" and manage them better by order of priority, which makes problem management in the field more organized. Review collected by and hosted on G2.com.

1- The tracking of actions by other collaborators is, in my opinion, not sufficiently developed. It would be nice, for example, to be able to create actions based on production lines and to be able to organize them into these categories ("Category" section + in the category box: line G3, G4, F1, F2, F3, F4, etc.). For example: On line G3, we can see that there are 5 ongoing actions with 3 different collaborators. Basically, we would need a page that groups all ongoing actions based on a category chosen beforehand during the creation of an action or even modifiable after creation.

2- We cannot modify the holders of field tours on the tablet application. We are forced to go to Utrakk Web to make this modification. Review collected by and hosted on G2.com.

Very advantageous application for communication in a large team. Keep a "blueprint" for each project or request for intervention, etc. This tool has greatly improved the efficiency of communications and projects following their course. The fact that you can keep an eye on progress and follow up with people with proof is very practical. Moreover, the application is quite intuitive and easy to use. Review collected by and hosted on G2.com.

The application on Android is a bit less efficient, sometimes there are a few bugs, but the features are the same and I don't have much negative to say about UTrakk. Review collected by and hosted on G2.com.

Follow-up of actions

performance management Review collected by and hosted on G2.com.

The tool must continue to develop to meet the various needs of production. Some settings do not yet allow for optimal exploitation of all the data. Review collected by and hosted on G2.com.

Utrakk is a must-have to manage your various daily management activities in your factory (shift start meeting, operations review, floor tour, safety tour, etc.)

It was very easy to deploy in our factory, we use it for both production and support services.

The support from Proaction is very good and new features based on our needs are added regularly. Review collected by and hosted on G2.com.

The management of daily corrective actions is very effective (quick actions). However, we have more difficulty managing more complex actions that require multidisciplinary work. Utrakk offers little flexibility in terms of actions and does not support collaboration of multiple people on the same action. Review collected by and hosted on G2.com.

The ease of use is what allowed the rapid adoption of the application by the largest number of people. Despite the depth of the application, results are easily obtained even if it is only used superficially. And above all, it greatly secures communications and the tracking of operations between the different departments of the company. Furthermore, support is always present, quick, and effective. Review collected by and hosted on G2.com.

We do not use the "Procedures" section at all, which I find irrelevant in this application; we use a training application where it is more appropriate in my opinion. And the fact of having limitations between the "Web" version and the "Tablet" version. Review collected by and hosted on G2.com.

Creates an ecosystem of opportunities, easy to use, a complete tool for checklists, meetings, action plans, KPI follow-up, and small projects. The customer support is very good (direct access to an advisor and ticketing options). Review collected by and hosted on G2.com.

As for all software or tools we implement in a company, it requires engagement from all users; it is very easy to use but it's not magical :) Review collected by and hosted on G2.com.

To have a standard agenda with checkpoints that allow us to achieve our goals and control our deviations. But there are so many possibilities. We also do not fully exploit the potential of Utrakk. There is great support offered to allow us to exploit it further and share the new features. They are really attentive to the clients compared to our needs. Review collected by and hosted on G2.com.

There is nothing like it. No major point. My only annoyance is, in my opinion, the update of new versions or patches. I always have to go through IT because I don't have access to the application. Review collected by and hosted on G2.com.

Utrakk allows us to:

- transform team feedback into concrete and managed action plans

- anchor managerial rituals and strengthen managerial effectiveness in achieving operational excellence

- improve coordination with all support services through more effective formalization, prioritization, and governance

- a simplicity of use that facilitates user adoption Review collected by and hosted on G2.com.

there is a need for a function that allows certain topics to be made confidential Review collected by and hosted on G2.com.

- Evolving field tours with internally configurable checklists -> allows us to anchor our standards and integrate checkpoints on occasional issues

- Centralized action plans, easy to create, track, and share between departments

- Good responsiveness of UTrakk support -> answers to questions / handling of anomalies / consideration of UTrakk improvement suggestions Review collected by and hosted on G2.com.

- The visual dissemination of action plans in the field could be optimized -> create a user profile allowing access for consultation?

- The project module is not very ergonomic Review collected by and hosted on G2.com.

It is very simple to start a new continuous improvement project with UTrakk. I can track it and see the progress very easily. Even if I have transferred my action to someone else in the factory, I can set myself to validate this action and not lose track of it. Review collected by and hosted on G2.com.

It is less practical to be able to assign an action to only one person at a time. Often a project can belong to 2-3 people at the same time, but we cannot assign the same action so that we can all work on it and all see the progress. Review collected by and hosted on G2.com.