[ UserVoice Reviews ](https://www.g2.com/products/uservoice/reviews) [ UserVoice Reviews ](https://www.g2.com/products/uservoice/reviews) # UserVoice Features ##### ## Survey Management (4) Brand Design Consistency Creates feedback forms that are consistent with the design of the site. Survey Deployment Supports the creation and deployment of different survey types on different channels or devices. Feedback Collection Solicits, captures, and centralizes feedback from both structured and unstructured sources. Device Responsiveness Allows designs to adapt automatically to the device that users access the survey or software. Show More ##### ## Process Management (4) Feedback Aggregation Aggregates feedback and transforms feedback into actionable insights. Trigger Alerts Triggers creation of a new case after customer leaves feedback. Real-Time Analysis Analyze collected feedback near or in real-time. Real-Time Action Trigger strategic workflows to quickly resolve issues and increase customer satisfaction. Show More ##### ## System Management (2) Security Provides a secure and compliant system. System Monitoring Continually inspects, audits, and monitors system to keep it up to date. Show More ##### ## Communication (2) Wiki Documentation Provides a wiki to keep useful product documentation. Customer Ideation Provides a medium for users to make suggestions for the product. Show More ##### ## Planning (2) Kanban Board provides a Kanban board to visualize tasks. Custom Workflows Enables the creation of custom workflows to facilitate various processes. Show More ##### ## Workflow Management (1) Team Scorecard Provides data on employee performance for gamification. Show More ##### ## Product Analytics (8) Account-Level Analytics Ability to see analytics at the account level. User-Level Analytics Ability to see analytics at the user level. Segmentation Ability to compare usage across segments such as role, company size, etc. Funnels See how users move though a product via grouped page sequences Alerts Receive automated alerts and reports based on gains or losses in performance. Multi-Product Analytics View analytics for multiple products in a single dashboard, including cross-product engagement User Scoring Scores customers and visitors to identify at-risk or thriving accounts. Integrations Breadth and functionality of integrations with third-party products. Show More ##### ## Functionality (6) Integration Integrate with other software development and maintenance tools. Code Analysis Run static code analysis on package code to find errors or possible contention points. Vulnerability Checks Verify packaged code is secure against potential threats. Sentiment Analysis Uses AI to accurately assess feedback sentiment based on keywords and phrases. Tagging Provides tools for team members to group user research with customizable tags. Integrations Integrates seemlessly with user research software that handles the outright gathering of user data. Show More ##### ## Management (3) Team Collaboration Provides a highly collaborative user research hub to the benefit of all relevant team members. Access Control Allows administrators to designate access and data permissions to individual team members. Data Security Keeps sensitive user data secure and compliant. Show More ##### ## Feedback (2) Ranking Allows users to vote on ideas they like best. Commenting Allows users to comment on posted ideas and provide feedback. Show More ##### ## Idea Sources (2) External Idea Generation Offers tools for the collection of externally-sourced ideas. Internal Idea Generation Offers tools for the collection of internally-sourced ideas. Show More ##### ## Idea Collection (2) Forums Provides an online forum space to generate and discuss ideas. Suggestion Box Provides a generalized space for nonspecific ideas. Show More ##### ## Integrations (1) Project Planning Allows users to turn ideas into tasks either natively or by integrating with an outside task or project management software. Show More ##### ## Feedback Management (3) Tagging Tag content to organize and assign to specific departments or categories Segmentation Break down a population of users by demographics, sequence actions, time, and able to build custom segments. Custom Reports and Dashboards Allows users to easily build customized reports and dashboards. Show More ##### ## Feedback Analysis (3) Thematic Analysis Identifies key phrases, themes, and patterns within a given text Sentiment Analysis Outputs the sentiment (positive or negative) of a given text NPS/CSAT Scoring Measures and reports on NPS, CSAT, or other metrics over time Show More ##### ## Feedback Sources (2) Social Media Analyzes customer feedback from social media Customer Service Channels Analyzes feedback sourced from integrations with customer service tools, such as help desks and live chat Show More ##### ## Agentic AI - Product Analytics (4) Autonomous Task Execution Capability to perform complex tasks without constant human input Cross-system Integration Works across multiple software systems or databases Adaptive Learning Improves performance based on feedback and experience Proactive Assistance Anticipates needs and offers suggestions without prompting Show More ##### ## Agentic AI - Idea Management (3) Autonomous Task Execution Capability to perform complex tasks without constant human input Cross-system Integration Works across multiple software systems or databases Natural Language Interaction Engages in human-like conversation for task delegation Show More ##### ## Agentic AI - Decision-Making (1) Autonomous Task Execution Capability to perform complex tasks without constant human input Show More ##### ## Behavioral Analytics - Product Analytics (5) Multi-Product Analytics View analytics for multiple products in a single dashboard, including cross-product engagement User level Analytics Ability to see analytics at the user level. Account level Analytics Ability to see analytics at the account level. Segmentation Ability to compare usage across segments such as role, company size, etc. Funnels See how users move though a product via grouped page sequences Show More ##### ## AI driven optimization - Product Analytics (4) User scoring Scores customers and visitors to identify at-risk or thriving accounts. Adaptive learning View analytics for multiple products in a single dashboard, including cross-product engagement Automated insights Anticipates needs and offers suggestions without prompting Autonomous task execution Capability to perform complex tasks without constant human input Show More ##### ## Platform Infrastructure - Product Analytics (3) Cross System integrations Works across multiple software systems or databases Alerts Receive automated alerts and reports based on gains or losses in performance. Integrations Breadth and functionality of integrations with third-party products. Show More ## Top-Rated Alternatives [ ![Canny](https://images.g2crowd.com/uploads/product/hd_favicon/009d0d436c1a0a4d18705fcff70c1397/canny.svg "Canny") Canny 4.5/5 (106) ](https://www.g2.com/products/canny/reviews) [ ![Aha!](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3f65e03dad098005646f58fdebc87312/aha.png "Aha!") 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