Top 10 TrueCX Alternatives & Competitors

The AI Voice Assistants solutions below are the most common alternatives that users and reviewers compare with TrueCX. Other important factors to consider when researching alternatives to TrueCX include reliability and ease of use. The best overall TrueCX alternative is Nextiva. Other similar apps like TrueCX are Talkdesk, JustCall, CallRail, and Genesys Cloud CX. TrueCX alternatives can be found in AI Voice Assistants but may also be in AI Customer Support Agents Software or Inbound Call Tracking Software.

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Best Paid & Free Alternatives to TrueCX

Nextiva
Talkdesk
JustCall
CallRail
Genesys Cloud CX
Aircall
ElevenLabs
Synthflow

Top 10 Alternatives to TrueCX Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how TrueCX stacks up to the competition and find the best product for your business.

Nextiva

By Nextiva

4.5/5

(3,435)

Product Description

Categories in common with TrueCX:

By Talkdesk

Product Description

Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Talkdesk believes that better customer experiences start with AI. With automation-first customer experience solutions, Talkdesk customers can optimize their most critical customer service processes. Talkdesk's speed of innovation, deep vertical expertise, and global footprint reflect its commitment to ensuring that businesses everywhere can deliver better customer experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. Over 1,300 innovative companies worldwide, including BankUnited, Canon, Evara Health, IBM, Michaels, Novobanco, On Running, and Teka, partner with Talkdesk to deliver a better way to excellent customer experience.

Categories in common with TrueCX:

By Saas Labs

Product Description

JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single interface. Purpose-built to serve your business communication needs, JustCall easily integrates with 100+ CRMs, Help desks, and all the business tools you need to engineer better conversations. Trusted by 6,000+ companies globally, JustCall enables customer-facing teams to enjoy seamless customer conversations with real-time and post-call AI-powered insights. Top JustCall features to watch out for: ★ Inbound & outbound calling ★ Send & receive SMS & MMS ★ Sales dialer (Auto Dialer, Predictive Dialer, and Dynamic Dialer) ★ SMS Workflows & Bots ★ Multi-level IVR ★ Real-time agent assist ★ AI-powered SMS Copilot ★ AI coaching ★ Sentiment analysis ★ AI call scoring ★ Live call monitoring ★ Shared WhatsApp inbox ★ Automatic call distribution ★ Business phone numbers in 70+ countries

Categories in common with TrueCX:

AI Voice Assistants

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Genesys Cloud CX

By Genesys

4.4/5

(1,511)

Product Description

The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels.

Categories in common with TrueCX:

By Aircall

Product Description

Aircall is the phone system for modern business that can be used on any device. Since Aircall has no hardware requirement, customers can get set up and dialing in as few as 3 minutes. Packed with powerful integrations and a growing app ecosystem of 50+ CRM, Helpdesk, eCommerce, and other business software, Aircall is ideal for modern companies that want to stay connected. Dynamic call center features enable sales and support teams to manage their calls and be as productive as possible. Features include: Power Dialer, Analytics Dashboard, Live Activity Feed, Call Coaching, CTI, IVR, and much more.

Categories in common with TrueCX:

By Eleven Labs

Product Description

Categories in common with TrueCX:

Product Description

Categories in common with TrueCX:

By Retell AI

Product Description

Categories in common with TrueCX:

AI Voice Assistants

CTM (formerly CallTrackingMetrics)

By CTM

4.5/5

(759)

Product Description

CTM helps businesses turn everyday conversations into growth. Trusted by more than 100,000 users worldwide, including leading brands like Tinuiti, Morgan & Morgan, Tutor Doctor, and ServiceMaster, CTM connects marketing performance to revenue outcomes, giving teams the clarity to see which campaigns drive conversions and the insight to optimize every customer touchpoint. The result: more efficient lead handling, higher conversion rates, and improved ROI. Powered by rich conversation analytics, CTM unifies fragmented call, text, chat, and form interactions into a single, actionable view of customer behavior. With deep integrations across leading marketing, advertising, and CRM platforms—and partnership opportunities for agencies, affiliates, and technology providers—CTM makes it simple to align data, teams, and results. Guided by our purpose to create a better human experience through technology, CTM empowers businesses to make every conversation count.

Categories in common with TrueCX:

AI Voice Assistants