TriNet PEO Reviews & Product Details

What I like most is that I have access to my statements and any forms. Anything HR needs to send out is either on my laptop or, when I'm mobile, on my phone, so I have access to both on my mobile device and on my laptop. I use both daily. I use my laptop when I'm at home or in the office, but if I'm traveling or out in the field, I use my cellular device because it's most helpful. The clocking in and out is the most important for me, especially for lunch or when I'm having a flex day where I work part of the day, clock out, and clock back in for the rest of my day when I'm out in the field. I like being able to clock in and out without dragging my laptop everywhere. Plus there's a timer on it, so I'll know when I need to clock back in. It helps me have a clear expectation of my payroll and my time sheets along with my colleagues and other employees. They're able to clock in and out from their phone or their personal laptops, and it lets us know when there's a missing time punch that needs to be corrected. We're able to save it and submit payroll from anywhere. I think the switch from ADP was mainly for the ease of the benefits and the ease of this system. Review collected by and hosted on G2.com.

{"What could be improved is the saving of the passwords. I know it has that two point verification for passwords, but on my mobile device it does not save my password, and I have to reenter it every time."} Review collected by and hosted on G2.com.

I do like the TriNet perks. It's a good platform to use, pretty easy and pretty self explanatory. I feel like most HR platforms have the same functionality, and I think that's a good thing. I wouldn't want TriNet to be super different than my ADP or something crazy. I like how it's really easy to use, so don't change that. This is my first full time job and I'm pretty young, so I can navigate the website pretty easily. The setup was pretty easy. I had some struggles opening my account when I first started, but I think that was a technology error on TriNet's end rather than an actual issue with the platform or website. Review collected by and hosted on G2.com.

{"I don't think it solves any specific problems.","I was having struggles opening my account when I first started, but I think that was a technology error on TriNet end rather than an actual issue with the platform and the website.","I think there could be more struggles for older people, but I feel like it's more of a technology learning curve rather than an actual TriNet website issue."} Review collected by and hosted on G2.com.

I use TriNet for payroll, benefits, and 401k, and it saves me both time and money. I like how user friendly it is, and I like having all my benefits in one home page. When I needed to retrieve my group and member ID for my kids' appointments, I was able to easily get it from both the web interface and the mobile app. The initial setup was very easy. The customer support rep was amazing and has been with me every step of the way. It's simple and easy to use with a reasonable price, which is why we are trying to use it with our portfolio companies too. Review collected by and hosted on G2.com.

{"I find there is some lack of clarity on when things happen, especially when starting the 401k with Empower, which is an attachment through TriNet.","I never got an exact timeline schedule from the team and kept following up on when something was live or due, etc.","It made things confusing for me when communicating to the team."} Review collected by and hosted on G2.com.

It has several tabs that are distinct and makes it easy to find things. Review collected by and hosted on G2.com.

No ability to see time left that I can still take (have not yet requested off). There should be an estimated balance option for each category (DTO, sick, etc.) so I do not have to do so much math. Hard to find 401K match easily. Review collected by and hosted on G2.com.

What I love most about TriNet is how convenient and straightforward it is! Everything is organized to a tee and easy to navigate through. I love mostly how I can find everything I need without having to reach out to my employer directly. Review collected by and hosted on G2.com.

The only thing I find a bit of a hassle is the employment verification having to be requested from the source. Outside sources are not always on top of emails to fill out a request on their end. It would be much more convenient to have access to an employment or income verification that can be used both for personal and outsourced use. Review collected by and hosted on G2.com.

What I like best about TriNet is the convenience of having everything centralized. Managing benefits, accessing payroll information, and handling employee-related tasks is straightforward, which saves time and makes the overall experience much smoother. Review collected by and hosted on G2.com.

Occasionally it can take a few clicks to find specific information or navigate between sections, but overall the platform meets my needs well. Review collected by and hosted on G2.com.

Yes-- this--100%!!! TriNet provides an all-in-one solution for all HR related items/requests that I can refer back to all the time w/o having to send emails and remember different passwords for platforms, to HR/my boss to request time off/get paycheck information, benefits information, etc. Review collected by and hosted on G2.com.

I think the bigger downside of TriNet is in using my FSA funds. I get rejects for providing credit card receipts, and that isn't sufficient enough. Instead, I have to provide a benefits statement from my insurer, etc., and sometimes those numbers don't even match up. Also sometimes, it's unclear what the deadline dates are for submitting responses, evidence, etc. The other item I've recently identified is that TriNet doesn't automatically update vacation hours that I should be alotted in accordance w/ our employee PTO/vacation policies. For instance, new hires that are not VP/Director levels are hired w/ 20 days off, but get an additional 2 days after each year of service up to 27 days off per year. However, I've been with the company for 1 year and my current vacation time still reflects only the 20 days off per year-- and now I have to request HR for clarification. Review collected by and hosted on G2.com.

I like that TriNet is very user-friendly. The layout, with each tab on the left-hand side, makes it easy to access tasks quickly and efficiently, which is great for onboarding and beyond. TriNet also lets me see how much I'm making with each paycheck, access my benefits quickly, and look at my company tree to know the names I should during important meetings. The initial setup was very simple, which was a big plus. Review collected by and hosted on G2.com.

Because it is a one stop shop, the homepage can get a little crowded. Certain tabs such as resources could be smaller or separate from the homepage to prevent crowding. Tabs such as Resources, Notices, and even Holidays could be formatted as a drop-down tab instead of the rectangular boxes they are currently in. This would be helpful. Review collected by and hosted on G2.com.

Trinet has really improved its service and resources over the last eight years that I’ve been a client. They especially make compliance easy when you’re hiring across multiple states. Review collected by and hosted on G2.com.

Trinet’s reporting tool is not intuitive. The UI for certain features—especially the self-service portal for submitting cases—is very difficult to use and navigate. The integration between their time & attendance tool and payroll also feels sloppy. Specifically, approved time off does not auto-populate into the timesheet, which can result in employees getting paid for hours they did not work. I’ve raised this issue with our Account Manager many times, and it doesn’t seem to be something that’s on their roadmap. Review collected by and hosted on G2.com.

I like that TriNet is really user friendly and easy to navigate. It tracks all the PTO that was requested, approved, and cancelled, which is great for record keeping. I appreciate the Time and Attendance feature because I use it daily to clock in and out. It's very clear and shows the week at a glance, which lets me stay on top of my hours. The initial setup was very quick and easy. Review collected by and hosted on G2.com.

Sometimes the days off that my company are celebrating do not match the days off that TriNet is celebrating, such as MLK Day. We did not have it off, but when you logged in, it showed that we were off, which caused some confusion. Review collected by and hosted on G2.com.