TriNet PEO Reviews & Product Details

I find TriNet to be very user-friendly with an easy-to-navigate platform that simplifies complex tasks. The reports generated by TriNet are excellent, providing valuable insights with clarity. TriNet's customer service is great, it's always easy to get in touch with someone who can resolve our issues. Whether we have missed deadlines or encountered other challenges, we've rarely encountered an issue TriNet hasn't solved. We have been able to leverage TriNet for better and cheaper rates for health, vision, and dental benefits, along with managing a 401(k) at a company size that typically makes such management unfeasible. This comprehensive package makes attracting higher-level employees with expectations of superior health and retirement benefits far more feasible. Trinet also works hard to continually keep their platform refreshed and modern, with improvements rolling out frequently. Review collected by and hosted on G2.com.

TriNet mostly has a lot of positive aspects, there are certain areas that could use improvement. Specifically, the payroll platform feels slightly outdated and could benefit from a refresh, though it functions quite well overall. Additionally, the expense reporting feature could also use some enhancement. These updates would help streamline processes and potentially improve user experience. Review collected by and hosted on G2.com.

I like that TriNet combines several HR functions into a single platform, which makes payroll, benefits, and employee information much easier to manage. The interface is generally straightforward, and having everything centralized saves time compared with switching between multiple systems. Review collected by and hosted on G2.com.

One thing I don’t like is that some parts of the platform feel less intuitive than others, especially when I’m trying to locate specific settings or information. A few workflows take more clicks than I expect, which can make simple tasks feel unnecessarily drawn out. It would be much better with simpler navigation and clearer guidance, particularly for features I don’t use very often. Review collected by and hosted on G2.com.

I use TriNet to check my holiday hours, pay, pay options, benefits, request time off, and check my paychecks. I like knowing when and how much my company is providing, and staying on top of my schedule helps with work-life balance. I do like knowing the projected PTO hours; it helps when planning longer trips. Most features are simple and easy to use, the app is nicely formatted, and I can check my pay dates and holiday hours easily. The initial setup was easy, I'd rate it a 9 out of 10. Review collected by and hosted on G2.com.

The HSA change took longer than expected, and I wish the explanation was better, but that may be my fault. Also, I would like to see my benefit cost breakdown after enrolling. Review collected by and hosted on G2.com.

It's easy to understand. All aspects of employee benefits are in one place. Good visibility into the time-off calendar with other employees' time off also shown.

I liked being able to check my health insurance providers as well as my time-off & accrual history.

I don't think I've used any integrations.

The site loads and responds plenty fast enough to be satisfactory.

My employer uses trident, so I can't speak to the pricing/ROI. Review collected by and hosted on G2.com.

I couldn't find seemingly important information:

- my salary (aside from manually calculating my paycheck)

- how many days of vacation I accrue per year

- when the sick time resets/replentishes Review collected by and hosted on G2.com.

The benefits interface makes selecting my insurance and additional benefits quick and seamless. It provides a lot of details on what everything means without having to click into a question box. This saves tons of time. I use the performance and learning tools. This has helpful and useful material for a manager. Additionally, I reference the benefits offered consistently to my employees. UX is simple, the letters are big enough to see and the page works seamlessly. The performance is fast enough. I think it takes awhile now to access the trinet as you have to use an access code with each entry. It would be more helpful to only ask for the code once per day. Support has been good. Some time, it takes a bit of time for HR to get back to me with an issue or question but generally, it's not more than a week. I think it works well. It is absolutely worth the cost. Review collected by and hosted on G2.com.

Downsides are sick and vacation space. This does not allow for flexibility we have within my company. Sick days do not carry over, however, in trinet we show sick days carried over from the year prior. This makes calculating my days almost impossible. Additionally, as a manager, it's hard to tell who is out of office and when. The calendar is helpful to let you know someone is out but it gets a bit confusing with the number. It's a challenge to tell what my team's time off is as well. When you select manage employees the interface is slow and finds itself consistently loading. Review collected by and hosted on G2.com.

One of the things I like best about TriNet is how easy it is to see my benefits. Everything is laid out clearly in one place, so I can quickly check my coverage, plan details, and enrollment status without having to dig around or contact HR for basic questions. It saves me time and makes managing my benefits feel a lot less confusing. Review collected by and hosted on G2.com.

Honestly, I don't have many complaints about TriNet. If I had to mention something, it would be that there are a lot of features and sections to the platform, so it can take a little time to find exactly what you're looking for if you're not using it often. But overall my experience has been smooth and I haven't run into any real issues. Review collected by and hosted on G2.com.

What I like best about TriNet PEO is having a clean, centralized hub for all my essential HR needs. The UI/UX is intuitive and the platform's performance is consistently fast, making it effortless to track my payslips, access tax documents, manage my benefits enrollment, and request time off or check holiday schedules. It simplifies routine HR tasks into a seamless self-service experience, saving me time and keeping all my employment details clearly organized in one place. Review collected by and hosted on G2.com.

What I dislike most is that navigating through deeper sub-menus for specific historical tax forms or complex benefit details can occasionally feel a bit clunky compared to the primary dashboard. While the everyday UI is clean, searching for specific HR policy answers or reaching direct support for edge-case benefit questions can sometimes take longer than expected, and integrating holiday calendars seamlessly into external personal apps could be smoother. Review collected by and hosted on G2.com.

I like how TriNet PEO makes it easy to see all my information in one place, including my elected benefits, optional benefits, and paycheck stubs. I can easily make changes and get support when needed. It's important to be able to see my stubs for my own finances, and I appreciate getting help right away. I also use TriNet PEO's website and app with no issues, logging in with both my work and personal accounts smoothly. Additionally, I remember onboarding being simple and quick when I used TriNet as an employer and business owner. Review collected by and hosted on G2.com.

I don't have any feedback about what I don't like. Review collected by and hosted on G2.com.

What I like best about TriNet is its ability to help small and medium-sized businesses focus on growth by simplifying complex HR responsibilities. TriNet's comprehensive solutions for payroll, benefits, compliance, and workforce management allow companies to spend less time on administrative tasks and more time on their people and business goals. I also appreciate TriNet's commitment to providing expert support and innovative technology that helps organizations create better employee experiences and navigate an ever-changing workplace environment. Review collected by and hosted on G2.com.

I don't have any significant dislikes about TriNet based on my research. Like any growing company, there are always opportunities to continue improving processes and adapting to changing customer and workforce needs. What I find encouraging is that TriNet appears committed to innovation and continuously enhancing its services, which shows a willingness to evolve and address challenges proactively. Review collected by and hosted on G2.com.

I love how trident makes it extremely easy to keep your same help benefits and health insurance options as your prior years and can keep it the same with the click of a button. Makes taxes 100% easier. Review collected by and hosted on G2.com.

only thing I would say trident can improve is making it easier and user friendly to edit the hours your taking off for the day etc like if you just wanted to take a half day off 4 hours for me I have to go in and edit the times it took me some time and had to contact customer service. Review collected by and hosted on G2.com.