TriNet PEO Reviews & Product Details

What I like most about Trinet is how quickly I can get help when I need assistance for our employees. I also appreciate that the pricing is very affordable. I used to use a different software, and the prices were sky-high in comparison. Another thing I like is the virtual chat, which is helpful when I have questions and need quick answers. Review collected by and hosted on G2.com.

I feel like, as of right now, there hasn’t been any downside to Trinet. I’ve had nothing but a great experience so far. Review collected by and hosted on G2.com.

TriNet has helped simplify payroll and HR for our company. From a finance side, it keeps payroll organized and reduces the amount of manual work we have to handle internally. The platform is straightforward to use, and processing payroll is consistent and reliable.

I also like the support from their team. When issues come up, they respond quickly and help resolve things without delays, which is important for staying on schedule with payroll and compliance.

Overall, it has been a dependable system that helps keep our HR and payroll operations running smoothly. Review collected by and hosted on G2.com.

One downside is that reporting and customization can be limited. From a finance perspective, pulling very specific data sometimes takes extra steps or exporting and adjusting outside the system.

The platform can also feel a bit rigid in certain workflows. Some processes are not as flexible as we would like, especially when trying to tailor things to our internal structure.

Overall, these are manageable, but improving reporting flexibility and customization would make the system more efficient for day-to-day use. Review collected by and hosted on G2.com.

TriNet has been a reliable and efficient platform for managing both payroll processing and expense reporting. The payroll functionality: it runs smooth, accurate, and easy to manage, which gives me confidence that employees are paid correctly and on time. The expense reporting feature is also very user-friendly, making it simple to submit, review, and approve expenses without unnecessary back-and-forth. Overall, TriNet streamlines essential HR and finance processes and helps save time while maintaining accuracy and compliance. When support is requested, there is a quick turn-around. Review collected by and hosted on G2.com.

While there is a learning curve when first getting started, the depth of features ultimately makes payroll and expense reporting more efficient once you’re familiar with the system. Review collected by and hosted on G2.com.

The simplicity of the system, how easy is to submit changes, process payrolls and manage benefits. Reporting is great and data is always available in many formats. Our point of contact is quick in their responses and always very helpful. The collaboration with Trinet works very well for us as it removes a lot of admin work. Review collected by and hosted on G2.com.

Most of complex queries end up with a customer service team, where someone different pick the ticket up every time, and this makes difficult to have personalised support. Also, when we had situations that we required legal support from Trinet, we were confronted rather than supported.

Integration capabilities with our HRIS are limited, but this is understandable as Trinet has their own HRIS. Review collected by and hosted on G2.com.

I like the TriNet platform, especially the interface, which works well for administrators and employees. I've received a lot of positive feedback from employees about how user-friendly and easy to navigate the platform is. I also appreciate having a great dedicated team to work with, including a payroll specialist, a benefits specialist, and an account representative whom I can approach if I have any questions. It's really helpful to have dedicated representatives instead of calling random numbers. Review collected by and hosted on G2.com.

I think they can definitely get better in time and attendance. That's something they outsource. They can also improve in creating really good ATS systems. It would be great if they enhance their learning platform and make it available to share with employees not on the TriNet platform, even though they have really great videos. I'd also like to see more flexibility and more training on how to use the platform specifically. Everything that TriNet outsources could definitely be better. Review collected by and hosted on G2.com.

TriNet PEO takes all the stress and work load off from my normal day to day work. Having all the forms, benefits and timecards in one spot is incredible. Review collected by and hosted on G2.com.

From my experience there has never been a time I had wished for more from TriNet. Review collected by and hosted on G2.com.

Everything feels well structured, streamlined, and clearly defined. I also really appreciate the immediate support available through the chat whenever I need help. Review collected by and hosted on G2.com.

The UI for the pre-payroll run is different from the detailed report after the run, which makes it difficult to track changes for each item.

Additionally, there are several cases where the SLA for a specific support ticket can be very lengthy. Review collected by and hosted on G2.com.

Some links are easy to get to, the software has improved over the years for usability Review collected by and hosted on G2.com.

2-factor sign in is always used, even on trusted browsers and it gets old fast having to always both confirm the code is sent and then enter the 2FA code Review collected by and hosted on G2.com.

I like how convenient it is to access everything in one place, and I can explore the available perks and compare options there. TriNet PEO saves me time by simplifying HR-related tasks, and I can easily contact support when I have questions or run into an issue. The initial setup was a breeze. Review collected by and hosted on G2.com.

I think TriNet PEO’s user interface could use a small overhaul. The overall UI still feels like an old interface. Review collected by and hosted on G2.com.

The user interface is easy to navigate and the customer support is so accessible. I appreciate the new AI features as they make navigation easy. Review collected by and hosted on G2.com.

It can be slow at times, and I’ve also had a few issues communicating with support. Review collected by and hosted on G2.com.