# TrialKit Reviews
**Vendor:** Crucial Data Solutions  
**Category:** [Electronic Data Capture (EDC) Software](https://www.g2.com/categories/electronic-data-capture-edc)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 26
## About TrialKit
TrialKit is a unified eClinical platform designed to simplify and streamline data collection and study management in clinical research. This end-to-end solution caters to the needs of sponsors, CROs, and clinical sites by providing a suite of tools that includes electronic data capture (EDC), electronic patient-reported outcomes (ePRO), electronic clinical outcome assessments (eCOA), eConsent, medical coding, AI study intelligence, and more. With its web-based interface and a native mobile app, TrialKit allows users to securely collect, manage, and analyze study data from virtually anywhere, enhancing the flexibility and accessibility of clinical research. Targeted at clinical researchers and organizations conducting studies of varying sizes and complexities, TrialKit is particularly beneficial for those looking to expedite their research processes without sacrificing compliance or data integrity. The platform’s intuitive drag-and-drop form builder enables users to create and deploy regulatory-compliant studies quickly, eliminating the need for extensive programming knowledge. This feature has made TrialKit a preferred choice for over 9,000 studies across diverse therapeutic areas, showcasing its adaptability and user-friendly design. A core differentiator of the platform is TrialKit AI, recognized with the 2024 SCDM Innovation Award for Health Technology Solutions. TrialKit AI extends the platform with embedded intelligence powered by Floyd, enabling teams to go beyond traditional reporting and analytics. Capabilities include conversational data exploration, advanced analytics, full study simulation, and protocol validation—allowing users to model study outcomes, evaluate design decisions, and identify risks earlier in the trial lifecycle. TrialKit AI can also ingest external datasets, providing a broader foundation for analysis and enabling more informed, data-driven decisions across studies. By embedding these capabilities directly within the platform, TrialKit AI supports faster insights, more efficient study execution, and improved decision-making without requiring separate systems or tools. This integrated approach reduces operational complexity while enhancing the ability of research teams to proactively manage study performance. TrialKit’s emphasis on unified workflows and operational efficiency translates into meaningful cost savings for organizations. By centralizing data collection, management, and analysis within a single platform, TrialKit reduces reliance on fragmented systems and minimizes manual processes. As clinical research continues to evolve, TrialKit provides a flexible and scalable solution that supports modern study designs while maintaining a strong foundation in data integrity, compliance, and usability.



## TrialKit Pros & Cons
**What users like:**

- Users praise the **exceptional customer support** of TrialKit, highlighting prompt and knowledgeable assistance whenever needed. (7 reviews)
- Users find TrialKit to be incredibly **easy to use** , appreciating its flexibility and excellent customer support. (5 reviews)
- Users highlight the **versatile features** of TrialKit, appreciating the supportive interface and excellent customer service. (2 reviews)
- Users value the **excellent user interface** of TrialKit, facilitating easy navigation and efficient research study management. (2 reviews)
- Users appreciate the **access ease** of TrialKit, noting its flexibility and responsive customer service for quick modifications. (1 reviews)
- Users appreciate the **customization options** in TrialKit, which enhance flexibility and improve study management efficiency. (1 reviews)
- Data Entry (1 reviews)
- Data Management (1 reviews)
- Easy Integrations (1 reviews)
- E-Learning (1 reviews)

**What users dislike:**

- Users find the **documentation difficult** , leading to confusion over settings and cumbersome reporting functionality. (2 reviews)
- Users find the **inadequate reporting** in TrialKit cumbersome, making it hard to capture key performance metrics. (2 reviews)
- Users find the **development process unclear** , experiencing delays and challenges in site adoption and change validation. (2 reviews)
- Users highlight the **limited flexibility** in customizing features and reports, making navigation and setup challenging. (2 reviews)
- Users experience **slow performance** with TrialKit, leading to frustrating delays and costly trial complications. (2 reviews)
- Users express a desire for improved **homepage design and dashboard flexibility** in TrialKit to enhance usability. (1 reviews)
- Data Management Issues (1 reviews)
- Users find TrialKit to be **very costly** , facing unexpected expenses and a lack of transparency regarding features. (1 reviews)
- Missing Features (1 reviews)
- Poor Navigation (1 reviews)

## TrialKit Reviews
  ### 1. An experiment for a non-standard use case

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kathryn S. | Research &amp; Development, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 20, 2026

**What do you like best about TrialKit?**

I liked TrialKit's participant-facing app.  I liked the onboarding with TrialKit and our 1:1 time with a trainer as well as independent lessons.

**What do you dislike about TrialKit?**

The sales to study development process was unclear to me as a customer.  It took a while to feel like we were making headway and there were delays in our study build.  Once the right people were involved, it felt collaborative.  Ultimately we decided that our use-case was a little too off-label and that this could be a large barrier to site adoption of the service.

**What problems is TrialKit solving and how is that benefiting you?**

I looked into TrialKit for a non-standard use case to see if it could meet our non-clinical research needs (e.g., recruiting and enrolling participants, completion of online forms, audit trails).  I looked into many, many platforms and found TrialKit to be the most willing to work with my unique use case by coming up with creative solutions to our challenges.

  ### 2. Effortless Data Management and Outstanding Support

**Rating:** 4.0/5.0 stars

**Reviewed by:** Roberta H. | Chief Executive Officer, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 17, 2025

**What do you like best about TrialKit?**

TrialKit is very easy to use, for both entering and monitoring data.  The clinical coordinators like it for its ease of use.  I also appreciate the customer support I get to troubleshoot and to walk me through the database when I can't figure out the steps on my own.  Paul is a great resource.  He's always prompt, knowledgeable and friendly.  I use TrialKit almost everyday to keep an eye on data entry and to monitor.

**What do you dislike about TrialKit?**

It can be frustrating to go through multiple steps to validate changes to the versions.  I also would have like to have the ability to easily enter screen failures when I subscribed to TrialKit.

**What problems is TrialKit solving and how is that benefiting you?**

None at this time.

**Official Response from Carley Nolan:**

> Thank you so much for sharing your experience, Roberta. We’re grateful to hear that TrialKit has made your daily data entry and monitoring work easier, and it’s wonderful to know your clinical coordinators are finding it intuitive as well. We’ll also make sure Paul sees your note; he’ll be glad to know his support has been helpful.

We appreciate your feedback on version validation steps and screen failure entry. Input like this helps us understand where additional refinements can make a meaningful difference for users.

Thank you again for taking the time to leave a review and for being part of the TrialKit community! 

Your Partners in Research,
The CDS Team

  ### 3. No SLA, Accountability: Rolling out Validated Features that are not FDA Compliant

**Rating:** 0.5/5.0 stars

**Reviewed by:** Grace C. | Founder/CEO, Principal Software Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 21, 2025

**What do you like best about TrialKit?**

Really disappointing software and software support. Sometimes we wait more than a week for a response and when FDA trial participants are not able to save their responses we lose 12-14 in a week at a time and do not recoup those costs.

**What do you dislike about TrialKit?**

No accountability, very buggy software, not accountable for mobile-views of their surveying tools, audio fails during sessions, heavy push for additional mobile app development and delay after delay in fixes. 

Very costly, not knowing what features are validated for trials, allowing us to believe that certain features like mobile-view are validated--however, this was not true and more than 50% trial participant failures in this mode requiring us early on to purchase additional development for a mobile app separately because the mobile view was not actually validated. This was not communicated from the get-go and the trial delays and costs are unbelievable.

There are trial costs and damages in the millions in working with Trial Kit and Fuel. No accountability and dangerous practices that should raise issues with any accreditations.

**What problems is TrialKit solving and how is that benefiting you?**

The primary FDA-compliant database for clinical trials.

**Official Response from Carley Nolan:**

> Hi Grace,

We appreciate you taking the time to share this feedback. We're truly sorry to hear about the difficulties you've encountered and understand the impact this may have had on your study.

From your review, it appears you may have been working through an external service provider rather than directly with Crucial Data Solutions. In these cases, we’re often limited in what we can directly support or guarantee—such as validated configurations or SLAs—but that doesn't lessen the seriousness of your concerns.

We’d like to better understand what happened and explore how we might assist. If you're open to it, please contact us at info@crucialdatasolutions.com with the subject line “G2 Review Response” so we can connect you with a member of our leadership team.

Thank you again for raising these points. We are committed to delivering transparency and reliability in all TrialKit implementations.

  ### 4. Amazing software to work with and build eCRF with lots of flexibility.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Art C. | Associate Director of Clinical Operations and Data Management, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 06, 2025

**What do you like best about TrialKit?**

Easy to use and to make changes on the fly as you build a form.  Sometimes changes are needed on the fly to a form and the system allows that flexibility without delays to timelines.

Full control of the build, implementation and easy to integrate ideas into the build.

The customer service is amazing, always ready to assist when i have issues with conditional actions or have general questions and extremely responsive.

**What do you dislike about TrialKit?**

Nothing at the moment, the vendor is open to new ideas and suggestions to make the system better.

**What problems is TrialKit solving and how is that benefiting you?**

Some of the conditional actions that we create and extremely complex and the customer support team is always there to assist in the event that i run into challenges and how to get to the finish line.

They are also open to suggestions and new ideas.

**Official Response from Carley Nolan:**

> Thank you so much for the thoughtful review, Art! We're thrilled to hear that TrialKit's flexibility and ease of use are supporting your work and timelines so effectively. It’s great to know that features like on-the-fly form edits and full control over the build are making a real impact.

We’re also grateful for your kind words about our support team. Knowing that you feel heard and supported is exactly what we aim for.

Thanks again for being part of the TrialKit community!

Your Partners in Research, 
The CDS Team

  ### 5. Great experience with Trialkit

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jack C. | Software Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 08, 2025

**What do you like best about TrialKit?**

A lot of customization that allowed us to design the study to our specification. The Trialkit team was great at helping and always listens to the customers to their needs and providing a lot of support. With Trialkit team support and how easy it is to use of the platform it was easy to implement the design.

**What do you dislike about TrialKit?**

I think the area that can be better about Trialkit is the documentation. Because there are a lot of customization it sometimes can get confusing where the setting is located or what the setting is doing specifically.

**What problems is TrialKit solving and how is that benefiting you?**

Capturing clinical data with Part 11 compliance and allowing us to have adjudication process to our specification.

**Official Response from Carley Nolan:**

> Thank you, Jack, for sharing your experience with TrialKit. We’re so glad to hear that the platform’s customization options and our team’s support have helped you design your study to meet your exact specifications. It’s rewarding to know the combination of flexibility and ease of use made the implementation process smoother for you.

We also appreciate your feedback on documentation; it’s valuable insight that we’ll keep in mind as we continue improving resources for our users.

Thanks again for taking the time to leave a thoughtful review and for trusting us with your clinical data needs.

Your Partners in Research, 
The CDS Team

  ### 6. Excellent platform and exceptional customer support!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 17, 2025

**What do you like best about TrialKit?**

TrialKit meets our research study needs. The user interface is great, enabling users to work around the platform easily. Their comprehensive knowledge base comes with AI that can answer your questions directly. Customer support is exceptional! We never had a question that went unanswered, and they also extend 1:1 consultation calls to help you with almost anything.

**What do you dislike about TrialKit?**

There is nothing our team dislikes about TrialKit, but we do wish there were other features that they could support, such as an easier way to design the homepage, more flexibility with the dashboard & homepage reports, and more advanced conditional actions.

**What problems is TrialKit solving and how is that benefiting you?**

TrialKit has made managing our data studies significantly easier by providing a centralized platform for data collection. The platform also ensures data integrity and compliance with 21 CFR Part 11, giving us confidence that our datasets are secure and reliable.

**Official Response from Carley Nolan:**

> Thank you so much for taking the time to share your positive experience with TrialKit! We're thrilled to hear that our platform meets your research study needs and that our user interface and customer support have exceeded your expectations. It's great to know that our AI-driven knowledge base and 1:1 consultations have been valuable resources for you.

We also appreciate your feedback regarding features like homepage design, dashboard flexibility, and advanced conditional actions. Suggestions like yours are essential to helping us improve, and we’ll be sure to share this with our product development team.

Thank you again for your thoughtful review and for trusting TrialKit to support your research. If there’s anything else we can do to assist or enhance your experience, please don’t hesitate to reach out!

Your Partners in Research, 
The CDS Team

  ### 7. Clinical data Manager

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Pharmaceuticals | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 30, 2025

**What do you like best about TrialKit?**

The App, form builder , conditional actions , autovalidation, field properties, etc...

**What do you dislike about TrialKit?**

huge data takes time to load , reporting the documents can be made more better

**What problems is TrialKit solving and how is that benefiting you?**

speed , without hanging , reporting

**Official Response from Carley Nolan:**

> Thank you so much for taking the time to share your feedback. We're glad to hear you're finding value in the app, form builder, conditional actions, and other features within TrialKit.

We also appreciate your note about large data loads and reporting; this kind of input is incredibly helpful as we continue improving the platform.

Thanks again for being a TrialKit user and for contributing to the community with your review!

Your Partners in Research,

The CDS Team

  ### 8. Excellent team and easy to use EDC platform

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 15, 2024

**What do you like best about TrialKit?**

The team at TrialKit are incredible - always willing to help with set up and support and friendly as well!

The system is easy to use when building your own forms, allowing an independent approach if preferred.

**What do you dislike about TrialKit?**

It's a great platform. Over the years, the team have been improving the "look and feel" of the platform, which was sometimes clunky before, but now looks very sleek.

**What problems is TrialKit solving and how is that benefiting you?**

TrialKit allows us to capture information about trial participants in an easy and compliant way. The clinicians who we work with like the simplicity of the system and we are able to effectively monitor data as well.

**Official Response from Carley Nolan:**

> Thank you for taking the time to share your experience with TrialKit! We’re thrilled to hear that our team’s support and the platform’s ease of use have been valuable to you. Your feedback on the system’s improvements means a lot, and we’re committed to continuing to enhance the user experience. If you ever need further assistance or have suggestions, we’re always here to help.

Your Partners in Research, 
The CDS Team

  ### 9. Excellent customer service. First class platform!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Medical Devices | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 24, 2025

**What do you like best about TrialKit?**

Ease of use. Customer support.  User interface is excellent.  Training was thorough

**What do you dislike about TrialKit?**

A few things are not intuitive in building the database.

**What problems is TrialKit solving and how is that benefiting you?**

A cost-effective FDA part 11 compliant EDC for our US studies.  We are a start up-resources are not unlimited.

**Official Response from Carley Nolan:**

> Thank you so much for your thoughtful review! We're thrilled to hear that you're finding TrialKit easy to use and that our customer support and training have made a positive impact. We appreciate your feedback on database building and are continuously working to make every part of the platform even more intuitive. We're proud to support teams like yours with cost-effective, compliant solutions. 

Your Partners in Research, 

The CDS Team

  ### 10. Medical Device Start-up Experience with TrialKit

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 16, 2024

**What do you like best about TrialKit?**

The team at Crucial Data Solutions had great customer service. They were promptly and consistently available to provide direct support during our build and throughout the study.

**What do you dislike about TrialKit?**

I used TrialKit before TrialKit AI became available. At the time, some of the reporting functionality was cumbersome, making it more difficult to capture key performance metrics for our trial. I look forward to trying the AI tools as we plan for our next study.

**What problems is TrialKit solving and how is that benefiting you?**

TriakKit is a cost-effective, simple EDC solution that fits the needs of a small start-up looking to execute a clinical trial quickly and efficiently.

**Official Response from Carley Nolan:**

> Thank you for your thoughtful review and for sharing your experience with TrialKit! We're thrilled to hear that our team’s customer support was a highlight during your study build and execution. We appreciate your feedback on the reporting functionality before the introduction of TrialKit AI, and we’re excited for you to try the enhanced AI tools in your next study. Your insights help us continue to improve and deliver solutions that meet your needs. Thank you for recommending us to your colleagues—we truly value your support!

Your Partners in Research, 
The CDS Team

  ### 11. The best EDC system for prospective and retrospective studies

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lamia B. | Clinical Data Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 22, 2024

**What do you like best about TrialKit?**

Trialkit has given me the flexibility to manage multiple types of studies across all phases of devellopement .Creating eCRFs , ePROs , ClinRos was a breeze and time saving. Whatever building studies for manual data entry or data upload be sure that Crucial team will give you all the resources to facilitate the navigation of the platform and help you achieve short and long term goals for all your studies. 
Its also the only EDC that is available through the web and mobille app. TrialKit supports patient-centric remotely as well as site based clinical trials. 
Building studies and registries in days ,not weeks and has not only the flexibilty to meet your needs but also making sure that you are supported all the way from start to finish. TrialKit has also a robust reporting and analytics to run your studies yourself, no need to get a second vendor to make sure your patients get paid in a timely fashion as they have an integrated payment manager. TrialKit has also an extensive library with already built forms (eCRFs) that you could custom based on your study need. 
I would highly recomend the platform to any pharmaceutical &biotech , Medical Device&Diagnostics  and CROs industries as well as Academic Institutions and non profit Organizations.

**What do you dislike about TrialKit?**

I did not dislike anything about TrialKit .

**What problems is TrialKit solving and how is that benefiting you?**

helping  uploading millions of patients data through EMR directly to the EDC and facilitate DM and PI sign off with a single button .

**Official Response from Carley Nolan:**

> Hi Lamia, 

Thank you so much for sharing this feedback about your use of TrialKit. We're thrilled the platform was such a good fit for your prospective and retrospective studies and that you felt supported throughout the process. 

Your Partners in Research, 

The CDS Team

  ### 12. Everything you need with none of the fuss.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alex M. | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 02, 2023

**What do you like best about TrialKit?**

Throughout the course of a study, you will inevitibly run into unforseen problems which will require protocol ammendments and updates to a CRF. TrialKit makes these updates a breeze by allowing you to adjust on the fly with "versions." Other platforms would require us to call in and explain what we need and then we would hope they do it correctly. Also, with the all of the amazing features and piping you can do almost everything. If you ever run into a problem or don't understand a feature TrialKit customer support will teach you everything you need to know. They really make it easy. We use them for all of our post-market studies and wish we had used them for even more.

**What do you dislike about TrialKit?**

With so many features, you may not know where to start. That being said, customer support was there for all my questions.

**What problems is TrialKit solving and how is that benefiting you?**

TrialKit is allowing the user to create and manage the EDC. This benefits us because no one knows our study like us. We no longer need to explain why specific pathways need to be connected or be restricted by what someone else thinks is best for our study. TrialKit cuts out the middle man and lets us get to work. This saves us time and headaches.

**Official Response from Carley Nolan:**

> Hi Alex, 

We're thrilled to see your feedback here. Our goal with TrialKit is to give you the freedom and flexibility to run your studies how you see fit, so we're glad you were able to remove the middle man and also make changes per protocol amendments with no headaches. We look forward to supporting more of your studies in the future! 

Your Partners in Research,
The Crucial Data Solutions Team

  ### 13. TrialKit is an easy to use resource for managing your clinical database/EDC needs.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kerry B. | Medical Device Consultant | Clinical Affairs | Regulatory Affairs | Quality Systems, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 24, 2023

**What do you like best about TrialKit?**

TrialKit is a financially competitive clinical data mangement product.  Their EDC building tools are easy to learn and utilize on the user level to create clinical trial EDCs that have all the bells and whistles you would think to include in a system, but without the added overhead costs.

**What do you dislike about TrialKit?**

There is a learning curve to being able to build and design study EDCs in the TrialKit system, but I have found it to be fairly straight forward and the TrialKit team is there to support you if you have any questions.

**What problems is TrialKit solving and how is that benefiting you?**

One of the largest challenges my clients face is finding a cost effective way to store and access their clinical trial's data. TrialKit allows me to create a fully functional and customized EDC that fits the needs of my client at a competitive price point.

**Official Response from Carley Nolan:**

> Hello Kerry, 

We're grateful for this positive review of TrialKit! Your feedback about the learning curve with the platform is helpful for us to know, but we're glad you and your team have found it to be a cost effective and customizable option to accommodate your clients' needs.

Your Partners in Research,

The Crucial Data Solutions Team

  ### 14. Outstanding Platform!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Research | Enterprise (> 1000 emp.)

**Reviewed Date:** December 15, 2023

**What do you like best about TrialKit?**

TrialKit meets all research study needs; there are so many controls in place to help fool proof the system that you can never really go wrong. Also, the support team answers quickly and will even hold 1:1 to consultation calls with you to make sure your study needs are met.

**What do you dislike about TrialKit?**

With any new system, there is a learning curve; but, because of the amazing support, and your own efforts in practicing in the sandbox, the system becomes second nature quickly.

**What problems is TrialKit solving and how is that benefiting you?**

TrialKit is helping us manage a multi-center trial effectively with peace of mind. It really helps make a difference to have everything in one place while still ensuring that the data is separate and secure. Also, we're very happy that the system is 21 CFR Part 11 compliant.

**Official Response from Carley Nolan:**

> Hello TrialKit user, 

Thank you so much for your review! We're thrilled the platform gives you the peace of mind you need to run a secure and compliant trial.

Your Partners in Research, 
The Crucial Data Solutions team

  ### 15. Clinical Trial EDC

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 19, 2024

**What do you like best about TrialKit?**

The TrialKit team is second-to-none when it comes to customer support!  The US based team is very resourceful and very responsive.  Administrator functionality is inclusive with access to many different dashboards and reports; Sites (end-user) find it simple to use.

**What do you dislike about TrialKit?**

System is easy to use with guided system onboarding.  Some kinks in the building process, which the team is actively working on updating.  Overall, a seamless EDC build process.

**What problems is TrialKit solving and how is that benefiting you?**

TrialKit is providing a CFR part 11 compliant EDC system for a multi-center clinical trial.

**Official Response from Carley Nolan:**

> Hi Valued User, 

We're so pleased to see that TrialKit has been a good fit for your multi-center trial. We're always looking for ways to making the study build process in the platform even better, so your feedback has been valuable to us. Thank you again for choosing TK for your studies!

Your Partners in Research,
The CDS Team

  ### 16. They want to work with us to find a solution.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Christianna S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 09, 2024

**What do you like best about TrialKit?**

It has a bit more customizable options than some EDC systems. The team is responsive and helps to find a solution.

**What do you dislike about TrialKit?**

It does not always have an entry level pricing model for small / short / sim,ple studies.

**What problems is TrialKit solving and how is that benefiting you?**

When we have a pickle, they help us get to the bottom of it.

**Official Response from Carley Nolan:**

> Hi Christianna, 

Many thanks for taking the time to leave a review for TrialKit! Our responsiveness is something our customer support team takes pride in, and we always enjoy helping you and your team find solutions. 

Your Partners in Research, 
The CDS Team

  ### 17. Great Customer Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ted  M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 06, 2023

**What do you like best about TrialKit?**

The support in resloving technical issues and client support I get from the internal team.

**What do you dislike about TrialKit?**

I wish I could configure my own dashboard reports with the specfic data of what t I need, with out extra cost.

**What problems is TrialKit solving and how is that benefiting you?**

ETMF central location.

**Official Response from Carley Nolan:**

> Hello Ted, 

Many thanks for leaving a review for TrialKit and for the helpful feedback. We hope to support more of your studies down the road! 

Your Partners in Research, 
The Crucial Data Solutions Team

  ### 18. Big TrialKit Fan

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Research | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 31, 2023

**What do you like best about TrialKit?**

Robust, felixible, secure system with a great team supporting it.

**What do you dislike about TrialKit?**

I have not found any downsides to using TrialKit.

**What problems is TrialKit solving and how is that benefiting you?**

The TrialKit system allows me to pre-screening, consent, rescreen, administer custom surveys, and capture daily product usage via an eDiary all in a single database.

**Official Response from Carley Nolan:**

> Hello TrialKit user, 

We appreciate you taking the time to leave a review of the platform here! We love to see that TK helps you fulfill your tech needs all from a single unified platform. 

Your Partners in Research, 
The Crucial Data Solutions Team

  ### 19. TrialKit for Post Market Clinical Device Studies

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Medical Devices | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 23, 2023

**What do you like best about TrialKit?**

Easy self-build, easy mid-study changes, quick response from CDS team when support needed, easy log-in for both admin and site users

**What do you dislike about TrialKit?**

Higher month to month maintenance cost compared with other EDCs

**What problems is TrialKit solving and how is that benefiting you?**

Serving as the EDC platform for several post market clinical studies

**Official Response from Carley Nolan:**

> Thank you so much for leaving a review for TrialKit. We hope to support more of your post-market studies in the future!

Your Partners in Research,

The Crucial Data Solutions Team

  ### 20. best cloud based system

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sashi Anil K. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 11, 2023

**What do you like best about TrialKit?**

it will make our tech team more empower and help them to learn and develop

**What do you dislike about TrialKit?**

did not find anything dislike about TrialKit

**What problems is TrialKit solving and how is that benefiting you?**

make our teach team better & give better support

  ### 21. Innovative, thorough, practical, easy to use, and excellent support!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Anthony B. | Project Data Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 01, 2022

**What do you like best about TrialKit?**

I like TrialKits ability to customize the builds toward each sponsors needs, as well as it's ease of use, but I also like that if I have a problem, support is always informed, prompt and friendly.

**What do you dislike about TrialKit?**

I wouldn't say I like the ambiguity of some of the help topics and explanations found when clicking the Help Icon.

**What problems is TrialKit solving and how is that benefiting you?**

As a DM department, we use TrialKit to build and maintain databases for clinical trials. TrialKit has helped us to maximize our productivity and knowledge in these areas.

  ### 22. I consider TrialKit my "go to" platform to build databases.

**Rating:** 5.0/5.0 stars

**Reviewed by:** John I. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 22, 2020

**What do you like best about TrialKit?**

I like that it was easy to get started learning the ropes of development. And the support is top notch!

**What do you dislike about TrialKit?**

I have not yet come across a downside of using TrialKit.

**What problems is TrialKit solving and how is that benefiting you?**

TrialKit has been able to meet the needs and special requests from our clients.  Their support team is quick to respond when any issues arise.

**Official Response from Carley Nolan:**

> Hi John, 

Thank you so much for the stellar review of TrialKit! We hope you continue to enjoy using the platform for database builds. Our team has enjoyed supporting you. 

Your Partners in Research, 
The Crucial Data Solutions Team

  ### 23. TrialKit

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Pharmaceuticals | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 20, 2020

**What do you like best about TrialKit?**

TrialKit is dedicated to improve the customer's experience and are implementing improvements based on our feedback. Their system is flexible to to adapt the intricacies of each study.

**What do you dislike about TrialKit?**

Some reports only allow to filter one site at time. It would be helpful to multiple sites at time.

**Recommendations to others considering TrialKit:**

Highly recommend working with TrialKit. They are flexible to meet the needs of your study.

**What problems is TrialKit solving and how is that benefiting you?**

Query Management. Our studies require unique query metrics and TrialKit works with us to ensure we can deliver appropriate metrics to the sponsor.

**Official Response from Carley Nolan:**

> Dear TrialKit User, 

We’re very appreciative of this excellent review for TrialKit. It’s wonderful to hear that the platform is meeting the needs of your studies. Your input regarding filtering for reports has been passed along to our development team as we continue to enhance the platform as time goes on. Thank you for the feedback!

Your Partners in Research, 
The Crucial Data Solutions Team

  ### 24. Fantastic EDC system and high quality support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Eric K. | Director Product Development, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 16, 2019

**What do you like best about TrialKit?**

The ability to use Clinical Studio's customizable software to build and conduct 21 CFR Part 11 compliant clinical trials quickly and cost effectively. Clinical Studio's support is top notch, the best I have dealt with in the industry.  They are friendly, patience, quick to respond, and resolve any questions/issues. 

**What do you dislike about TrialKit?**

Currently there are no dislikes for the clinical studio solution.

**Recommendations to others considering TrialKit:**

Highly recommend. easy to use, offers many features, has ability to use mobile devices (Apple and Android), great price structure

**What problems is TrialKit solving and how is that benefiting you?**

Building and running clinical trials for medical device companies. Cost of the system, ease of use to deploy case report forms and ease of use to make post validation changes to studies.

**Official Response from Carley Nolan:**

> Eric, 

Many thanks for leaving us a stellar review! We are so pleased to know that Clinical Studio has aided you in running medical device trials with ease. Your nice comments about Clinical Studio's support have been passed along to our Client Support team, too, as they strive to provide the best service on a daily basis. 

- Your Partners in Research, The Clinical Studio Team

  ### 25. The smartest EDC for dummies and so much more !

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nathalie A. | Ophthalmology Investigator-Initiated Trials (IIT) / Grants Clinical Project Manager (Consultant, Enterprise (> 1000 emp.)

**Reviewed Date:** December 06, 2018

**What do you like best about TrialKit?**

The best is the kindness of the friendly team and how well everything has been conceived. 
No coding needed, you just drag and drop and set up your desired parameters.
This includes various kinds of randomizations, notifications, reports, and can reach quite subtle levels even for complicated studies !
There's also that cool mobile interface, documents manager, and a big list of additional functions. I still have to discover some of them !
The support is fast whenever needed. 


**What do you dislike about TrialKit?**

Okay it took me some time to build my first CRF but that's because I seek perfection more than necessary and on the bright side, it saved several thousands of bucks on my budget ! 

**What problems is TrialKit solving and how is that benefiting you?**

I simply didn't have the budget for this level of quality and turns out finding clinical studio saved my project ! 

**Official Response from Carley Nolan:**

> Hello Nathalie, 

We're very appreciative of your review! It's wonderful to learn that Clinical Studio was able to give you more bang for your buck and that your interactions with our support team have been positive. We understand  there's a bit of a learning curve when creating your first CRFs in Clinical Studio, but hope that its configurability helped with form design. We'll look forward to supporting more studies for you in the future! 

- Your Partners in Research, The Clinical Studio Team

  ### 26. Data Coordinator

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Research | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 13, 2018

**What do you like best about TrialKit?**

Flexibility, quick to answer if questions, easy to use

**What do you dislike about TrialKit?**

Takes forever to launch new versions with special demands in it.

**What problems is TrialKit solving and how is that benefiting you?**

Allows to manage all the clinical research part, except for the pre-screening part, which has to be done via another medical system

**Official Response from Carley Nolan:**

> Hello Data Coordinator, 

Thank you for your honest review! It's great to hear you find Clinical Studio is easy-to-use and flexible. We'd be happy to help you work through the challenges you've encountered with the system. Our product experts can walk you through how to quickly launch new versions, as well as how to use the system as a pre-screening tool. Please don't hesitate to reach us at support@clinicalstudio.com to set up a training session.

- Your Partners in Research, The Clinical Studio Team



- [View TrialKit pricing details and edition comparison](https://www.g2.com/products/trialkit/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+02%3A21%3A24+-0500&secure%5Bsession_id%5D=0bd7a68a-f72f-49f5-b6fa-165db95eb99b&secure%5Btoken%5D=73f38dbfe2936b848cafb8b91efdb78e7d658c43ded98971e09824a071ccb453&format=llm_user)

## TrialKit Features
**Data Management**
- Cloud Security - Electronic Data Capture (EDC)
- Role-Based User Permissions - Electronic Data Capture (EDC)
- Query Management - Electronic Data Capture (EDC)
- Data Export - Electronic Data Capture (EDC)

**Operational Data**
- Site Management
- Participant Management
- Data Centralization
- Contact Management

**Content Management**
- Bulk Upload and Indexing
- Document Tracking
- Version Controlling
- Search Engine
- File Planning and Milestones
- Real-Time Authoring and Collaboration
- Content Workflows

**Clinical Study Support**
- eCRFs - Electronic Data Capture (EDC)
- Audit Trail - Electronic Data Capture (EDC)
- Data Capture - Electronic Data Capture (EDC)
- Randomization - Electronic Data Capture (EDC)
- Compliance - Electronic Data Capture (EDC)

**Operational Performance**
- Project Management
- Documentation
- Reporting
- Milestones Management

**Regulatory Compliance**
- Dashboards and Reporting
- TMF Reference Models
- Inspection Readiness
- Role Permissions

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