I have been using Tipalti for two years. It is an essential part of my daily routine. They are efficient and easy to use. The customer support is fast and effective. Keeping my department's finances organized is essential. And Tipalti plays a vital role in this. Review collected by and hosted on G2.com.

I don't dislike anything. Everything is excellent at the moment. Review collected by and hosted on G2.com.

Tipalti excels in global payments and accounts payable automation. The self-service supplier portal and seamless ERP integrations save significant time, making processes more efficient. While it has many features, its ease of use for managing international transactions is its greatest strength, streamlining a complex process. Review collected by and hosted on G2.com.

There is no fully functional mobile app available, which restricts mobile access. Review collected by and hosted on G2.com.

The implementation was carried out smoothly, and the support team provided timely assistance throughout the process. Review collected by and hosted on G2.com.

A few additional features could be implemented, and the existing sync errors should be resolved. Review collected by and hosted on G2.com.

Overall, the payer and payee portals are well designed. The OCR feature works reasonably well. The number of payment options offered is great. In short, a big step forward from our ERP only process. Review collected by and hosted on G2.com.

I cannot recommend Tipalti to anyone looking to integration their product with NetSuite. Their integration engineering team delayed our implementation by two months after failing to inform us that there was a known issue when mapping the project/customer transaction line field if you have a significant number of customers. We were only able to move forward after giving up on their support and implementation manager to understand, much less fix the issue.

Further, the product doesn't have minor guardrails to prevent NetSuite integration errors during the 3-way match process. For example, matching multiple bills lines to a single PO line will cause an error. This requires the entire matching/approval process to be redone. Some very modest development work could prevent this.

Finally, after going into our second year with the product, we've had the integration simply fail to run either entirely or for specific records on six separate occasions. Tipalti does not actively monitor their integration jobs and it is up to the customer to notify their support team of any issues. Usually, this takes 3-4 days to be escalated to someone capable of fixing the issue on their engineering team.

Bottom line, if you're on NetSuite you cannot trust that the product will work for you consistently.

There are a number of inconsistencies with the UI design. Every page of the bill processing workflow looks like it was designed by a different team. Additionally, many of the relevant actions are not available when viewing a bill directly. Rather, you must find the bill from the list page to get access to the needed actions.

We struggled to work with our Tipalti implementation manager. He had no project plan for implementation, did not know his project, and was not knowledgable about the NetSuite integration. We had to insist on being assigned a new implementation manager. He was only marginally better organized but we essentially implemented the product ourselves wherever we were able to.

Lastly, charging user licenses for any privileged user is ridiculous for this class of software and should be included in the base price. Review collected by and hosted on G2.com.

What I like most about Tipalti is how it simplifies our payment processes. The system handles everything from approvals to payments with minimal manual work, and the integration with QuickBooks and soon with Netsuite has been a big help. It’s a huge relief to know invoices are syncing correctly without duplicating records. The approval workflows are also super helpful—it’s easy to set them up to ensure the right people are reviewing and approving expenses. Plus, their customer support team has always been responsive and ready to clarify workflows or troubleshoot issues.

Another standout is the attention Tipalti gives to adding features that make life easier. For instance, the introduction of the pay-by-card option is something I’ve been excited about—it adds flexibility and even provides rebates, which is great for the company. We’ve also submitted a few feature requests, like inserting one-time approvers and paying suppliers per invoice, and I appreciate that Tipalti is open to feedback. The system has lightened our overall workload and improved how we manage accounts payable. Review collected by and hosted on G2.com.

We’ve experienced a couple of technical issues, like invoices appearing blank after approval, but these seem to be isolated cases, and Tipalti’s support team has been quick to escalate them. Overall, the system works well, but there’s always room for a few tweaks to make it even more efficient. Review collected by and hosted on G2.com.

What I like best about Tipalti is how effortlessly it handles complex payment workflows, especially for global payouts and royalties. It automates the entire process — from vendor onboarding and tax compliance to accurate, on-time payments — which has significantly reduced manual work and errors. Managing royalty payments used to be time-consuming, but with Tipalti, it’s smooth, reliable, and scalable as we grow. It truly takes the stress out of financial operations. Review collected by and hosted on G2.com.

What I dislike about Tipalti is that the interface can feel a bit unintuitive at times, especially when trying to navigate detailed reports or make specific customizations. There’s also a bit of a learning curve initially, and support response times could be faster in some cases. Review collected by and hosted on G2.com.

there is nothing positive except some employees in the integration team, but it's not their fault they work for thieves Review collected by and hosted on G2.com.

A completely dysfunctional platform. We couldn’t use it even for a single day and immediately requested a refund. Instead, we were told to register on the platform as freelancers and pay the money to ourselves.

This wasn’t possible because the system doesn’t accept European bank details. After multiple explanations, they finally agreed to issue the refund manually but warned it would take a long time. We agreed. A month later, they again told us to register as freelancers. We repeated that we couldn’t - and since then, complete silence.

It has now been six months since we requested the refund. They no longer respond to emails. Our money - just over €3,000 - is gone. Tipalti is unlawfully withholding funds and ignoring all communication. Completely unacceptable. Do not waste your time or money on them. Strongly not recommended. Review collected by and hosted on G2.com.

Its ability to handle the very complex approval flow we need for our PO approvals. Review collected by and hosted on G2.com.

The lack of multi currency payments per supplier. Review collected by and hosted on G2.com.

Tipalti seriously changed the game for us. What used to be a mess of emails and spreadsheets is now smooth and super easy. Vendor setup, invoice approvals, and payments all happen in one place, and the whole process feels effortless. It saves us time, keeps things organized, and just works.

Huge shoutout to Brianna for making onboarding a breeze — she was super attentive, quick to answer questions, and made sure everything ran smoothly from day one. We’re never going back. Review collected by and hosted on G2.com.

Tipalti has made our AP process way more efficient, and overall it's been a great tool — but one area that’s been a bit frustrating is account mapping. Whenever we update our chart of accounts, it can get complicated to sync everything correctly. It’s not always intuitive, and we’ve had to do some manual workarounds to get things to flow properly.

Still love the platform, but hoping future updates make that part more flexible and user-friendly. Review collected by and hosted on G2.com.

Tipalti streamlines your invoicing process. You can see old invoices, see where in the process things are, set requirements about what happens if things aren't approved and more. As a user, I couldn't be more pleased and I awarded the accounting person that led the implementation a "customer success" coin for his work using Tipalti to improve the process. Review collected by and hosted on G2.com.

The only downside I've seen is we don't have historical data in the system so I still had to go to emails to find old invoices prior to when we started with them. Review collected by and hosted on G2.com.