# The Dot Reviews **Vendor:** The Dot **Category:** [Third-Party Logistics Providers](https://www.g2.com/categories/third-party-logistics) **Average Rating:** 5.0/5.0 **Total Reviews:** 4 ## About The Dot The Dot has a long track record of solving complex issues for clients in the areas of Healthcare Supply Chain, Retail / E-commerce fulfillment and Managed Print Services. Let's Work Together. Healthcare Supply Chain Wellness and Healthcare is at the core of who we are. Our trained and engaged team works towards our mission to improve the lives of our shared members and patients. Every day we bring our skills and tools to help solve the management of complex care needs, wellness testing, compliance communications, health alerts and just in time medical device deliveries. Our Capabilities Class 1 & 2 Medical Device Fulfillment FDA Registered Test Kit assembly Same day kit fulfillment with as late as a 3PM PST cut off Average daily distribution in excess of 20,000 kits per day Healthcare supply chain services Sourcing and JIT Medical Reagents In house design and packaging manufacturing 12 Independent production lines Wellness at home test kit production and fulfillment Local backup facility registered with FDA and Board of Pharmacy World class QMS with AQL Standards in place FDA, BOP, GMP, ISO 13485, HiTrust compliance EDI, XML, API and custom workflows On-site custom packaging On Site FedEx operations team with direct daily access to LAX Ramp (6 days a week) Daily USPS delivery direct to SCF and BMC with onsite verification Bonded and insured WERF (Wholesale, Ecom, Retail Fulfillment) Services In a world of instant gratification, streamlined inventory fulfillment and distribution is crucial for online and offline retailers. With East and West Coast coverage and warehouses covering over 200,000 sq. ft., The Dot can get your goods from port to consumer with an efficient fulfillment process that meets your unique needs. We connect your products with your customers, your literature with your field, your data with your leaders and your dollars with your wallet. Our Capabilities 3PL and 3PF warehousing Freight management De-Van Port Services Online reports and alerts Same day pick-pack-ship On-demand green packaging Web & E-Commerce Design Product finishing service Third-party logistics Kit assembly and distribution Expert Inventory Management Print on Demand Product Quality Assurance Auditing On-site custom packaging EDI, XML and API workflows Direct to Garment Printing Shopify cart deployment & integration 7 day a week support Managed Print Whether you need to print 200 brochures or 20,000 booklets, The Dot Printer has the tools and expertise to get the job done. We’ll bring your most creative ideas to life with digital and offset printing, thousands of paper options, variable data printing, and a full suite of finishing and bindery services. We connect by consistently meeting or exceeding sustainability, schedule and quality requirements from results focused clients. Our Capabilities Sheetfed offset Web offset Digital Variable data Wide Format FSC® products available Print on Demand solutions In-house bindery Stationary Packaging Fulfillment Mailing ## The Dot Reviews ### 1. The Dot and Associated Electrics - A learning and adaptive partnership **Rating:** 5.0/5.0 stars **Reviewed by:** Shawn I. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** March 25, 2021 **Describe the project or task The Dot helped with:** We use The Dot for our major logistics needs from receiving, storage of goods to picking, packing and shipping our products to our customers globally. We also use The Dot's "Value Added Service" team with bundling and for special projects. **What do you like best about The Dot?** It was a difficult decision to use a 3PL. We were placing a large amount of inventory and hard shipping deadlines in the care of another company. But we have found the management and the team at The Dot to be very aligned with our company's goals, Our SOP's, and our inventory accuracy. The Dot really wants to provide a great service to us and an exceptional experience to our customers. **What do you dislike about The Dot?** There are no substantial dislikes. All relationships have miscommunications and misunderstandings from time to time, and we have had some. However, the management at The Dot has always been open, honest and eager to find a solution. **Recommendations to others considering The Dot:** Spend time up front in writing out clear SOP's for The Dot to follow. The Dot is great at following instructions, but they cannot read minds! **What problems is The Dot solving and how is that benefiting you?** The main problem we had was finding a new facility with the appropriate amount and ratio of warehouse space to office space in Orange County. Using The Dot allowed us the flexibility of getting an office-only space and having all the logistics managed by The Dot. The Dot also allows us to expand and contract throughout our selling seasons without hiring or laying off staff members. ### 2. Perfect partner to help you scale your business **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Biotechnology | Mid-Market (51-1000 emp.) **Reviewed Date:** March 24, 2021 **Describe the project or task The Dot helped with:** My organization is responsible for large scale at-home health testing. The DOT is a vital partner in the delivery of our service and has allowed us to scale our business during the COVID-19 pandemic. **What do you like best about The Dot?** The DOT speed of delivery and flexibility has proven to be indispensable in the growth of our business. Their expertise related to fulfillment and logistics has proven invaluable, especially during the uncertain times of 2020. **What do you dislike about The Dot?** There are not really any downsides. The flexibility can create downstream problems post service delivery, but this is necessary part of our business at times. **What problems is The Dot solving and how is that benefiting you?** The DOT helps us solve the problem of delivery a multitude of services and at-home testing kits utilizing multiple service providers, i.e. USPS, Fedex, couriers, etc. ### 3. Career advertising executive specializing in print production management. **Rating:** 5.0/5.0 stars **Reviewed by:** Michelle M. | Instructor / Introduction to Wine Appreciation, Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2021 **What do you like best about The Dot?** Phenomenal customer service, outstanding attention to detail, always on top of the latest advances in print technology. **What do you dislike about The Dot?** That all vendors don't have their same customer service orietned attitude. There is truly nothing to dislike about this company. **What problems is The Dot solving and how is that benefiting you?** The Dot's mulit-facted manufacturing approach allows for consistency in our client's campaigns -- from litho to digital to large format to fulfillment -- production is seemless. ### 4. Great partner able to scale, flex, and adapt to meet our changing needs **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** April 01, 2021 **Describe the project or task The Dot helped with:** The DOT supports our kit assembly and fulfillment. Given the pandemic, our 2020 needs were pretty unique and DOT was able to scale rapidly to support growth and accommodate changes, new channels, etc. **What do you like best about The Dot?** Ability to scale rapidly, respond to changing needs, move quickly on the technology side (i.e. building new/custom APIs), deliver excellent service levels **What do you dislike about The Dot?** No major downsides - if we had issues, they were minor and DOT was quick to address. **What problems is The Dot solving and how is that benefiting you?** -Ability to do same day fulfillment at high/variable volumes -API integration with our platform for a seamless customer experience, with tracking/visibility for the end-user the entire journey -Printing for high quality look and feel ## The Dot Discussions - [What is The Dot used for?](https://www.g2.com/discussions/what-is-the-dot-used-for) - 1 upvote - [View The Dot pricing details and edition comparison](https://www.g2.com/products/the-dot/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+08%3A11%3A55+-0500&secure%5Bsession_id%5D=251f3e6e-0cea-47d2-825c-6475b4af3d1f&secure%5Btoken%5D=900b54fc266436ca9351594ebe8b93242c79764b5df0abdaf8e79bbc3ff3db5b&format=llm_user) ## The Dot Features **Planning** - Needs Assessment - Resource Allocation - Stayed within Budget - Statement of Work - Best Practices **Delivery** - Technical Expertise - Met Deadlines - Meeting Management - Project Updates - Scope Management - Roll-out **Team Quality** - Change Management Skills - Executive Presence - Vertical Expertise - Technology Partnerships ## Top The Dot Alternatives - [AMZ Prep](https://www.g2.com/products/amz-prep/reviews) - 4.8/5.0 (33 reviews) - [CDW Hardware](https://www.g2.com/products/cdw-hardware/reviews) - 4.2/5.0 (27 reviews) - [Optum Advisory Services](https://www.g2.com/products/optum-advisory-services/reviews) - 3.3/5.0 (16 reviews)