AMZ Prep Reviews & Provider Details

Sellers can store products in different countries through one partner to reach international customers more easily. Review collected by and hosted on G2.com.

No Direct Phone Support: Like many large tech-logistics companies, getting someone on the phone quickly can be difficult. Most support is handled via tickets or email.

Reporting Delays: Some users have noted that bulk reporting and analytics can be slow to update, especially as the company continues to expand its global network. Review collected by and hosted on G2.com.

What helped us most was seeing our real SFP cost laid out inside their routing dashboard. The team walked us through our catalog and showed how each SKU would perform in different zones and carriers. The tool updates in real time, so when we adjust volumes or routes, the per-unit cost changes instantly. it's the first time SFP has felt like something we could plan instead of guessing. Review collected by and hosted on G2.com.

The only slowdown is Amazon's required 30-days SFP trial Review collected by and hosted on G2.com.

The Middle Mile tech they have is the real differentiator and why we went with them. It gives checkpoint-level tracking on very Amazon-bound shipments, automatic PRO uploads, and predicted FC check-in windows. After testing four other freight companies for FBA, nothing even came close to the transparency. More than 500 inbound shipments later and a year with them, we sit at 99% on time arrivals and zero lost inventory. The system ties directly into our inventory platform + Amazon. So inbound updates sync automatically. Danny is great, and he works closely with us Review collected by and hosted on G2.com.

Pricing sits slightly above standard freight (5-10%, but you're paying for reliability, speed, and real visibility. The one thing we'd love is faster bulk reporting since the team is still expanding the analytics. A funny problem we run into is that sometimes the trucks arrive so fast that Amazon isn't ready for them, and we have to adjust our prep timing Review collected by and hosted on G2.com.

I use AMZ Prep to fulfill goods to Amazon, and their speed in getting our goods into Amazon is impressive. The quick prep is incredibly valuable, especially during peak sales times when it allows us to have goods available for sale while other companies might struggle. I find their deliverables, communications, customer service, and speed to be the most valuable aspects. I love working with my team and collaborating with Joel, Trini, Danny, and Rich has been amazing! Review collected by and hosted on G2.com.

Nothing Review collected by and hosted on G2.com.

Their SFP routing tool shows true per-unit costs before we ship anything. We can't test zones, weights, and carriers in the dashboard, and the numbers update instantly. It's the first time we've been able to model SFP without relying on guesswork or spreadsheets. The team also explains the data clearly, which helps with planning. Review collected by and hosted on G2.com.

Switching from FBA to SFP takes some coordination because og Amazon's trial period. Review collected by and hosted on G2.com.

The middle Mile dashboard gives checkpoint updates for every pallet going into Amazon.We can see estimated check-in times, carrier movements, and delay in real time.Once everything started flowing through their network,inbound timing became much more profitable. Review collected by and hosted on G2.com.

A deeper set of reporting filters would help with comparing performance across carriers.some documents take a bit longer to upload when carriers send them late. Review collected by and hosted on G2.com.

Their network of warehouses makes it easy to scale globally. I like how simple the system is to track orders and inventory in one place. Review collected by and hosted on G2.com.

During peak seasons, processing can feel a bit slower than usual. I would like to see faster updates on order status at those times Review collected by and hosted on G2.com.

AMZ Prep gives us full visibility in to our fulfilment operations. We can see what shipped, how fast it went out, and which carrier was used. it provides a level of transparency we never had before Review collected by and hosted on G2.com.

The initial learning curve for understanding all the metrics and reports was steeper than expected. it took our team a few weeks to fully utilize all the transparency features Review collected by and hosted on G2.com.

The platform is proactive and provides detailed insights, costs, shipping times, and which fulfillment centers we're using. Cath shares data clearly, which makes it easy to explain operations to finance. Navesh supports day-to-day operations excellently Review collected by and hosted on G2.com.

There's really little to note- both the system and team are very reliable Review collected by and hosted on G2.com.

AMZ Prep's platform has completely simplified FBA prep. What used to be a manual, tedious process is now click-and-done. Blair has been an excellent partner-always supportive and reliable Review collected by and hosted on G2.com.

It would be great if the platform offered benchmarking against industry averages, this is a minor enhancement suggestion Review collected by and hosted on G2.com.