Textedly Reviews & Product Details

Takes just 30 seconds to create a message and reach our customers — that alone makes Textedly worth it.

The UI/UX is clean, simple, and easy to navigate. Once set up, it’s extremely user-friendly and doesn’t require constant figuring out, which is huge when you’re running a busy business.

Performance has been excellent. Messages go out quickly and reliably, and it’s honestly refreshing to have a direct way to reach customers without relying on social media algorithms. No more spending time creating posts over and over on Facebook hoping people actually see them.

While we’re just getting started building our subscriber list, the pricing already feels like a strong value. The ROI potential is clear — it’s a much more direct and effective communication tool compared to traditional marketing channels.

Support and onboarding have been outstanding. Paige has been incredibly helpful, responsive, and made the entire setup process smooth and stress-free.

Overall, Textedly is a powerful, easy-to-use platform that gives businesses a much more reliable way to connect with customers. I’m excited to continue growing our list and using it more. Review collected by and hosted on G2.com.

The only real downside so far has been the learning curve at the beginning — figuring out all the features and best ways to use them takes a little time, especially if you’re new to SMS marketing.

Also, since we’re just starting to build our subscriber list, we haven’t fully tapped into everything the platform can do yet.

That said, once everything is set up, it’s very easy to use, and support has been great in helping along the way. Review collected by and hosted on G2.com.

I like how easy Textedly makes it to send updates and promotions to all of my clients at once. It saves me a lot of time and is simple to use Review collected by and hosted on G2.com.

I don’t really have any major complaints. I just wish the plans were a little more affordable for small businesses. Review collected by and hosted on G2.com.

I like how easy it is to use. Their customer service is friendly, quick to respond, and usually solves all of my problems. Sending text messages is easy, gets people the links to register and learn more instantly, and provides real results for us. The initial setup was super easy. Review collected by and hosted on G2.com.

I think tagging could work better. We have people who move through different tags a lot, and there is not an easy way to modify tags in the system. Review collected by and hosted on G2.com.

Textedly is MUCH cheaper than EZTexting, very good and fast customer service and platform itself-easiest to use. They are also run great promotion which motivating me as a customer upgrade plans with them. Review collected by and hosted on G2.com.

I would suggest more educational videos for any upgrade or using AI. Review collected by and hosted on G2.com.

I appreciate Textedly for its ability to effectively communicate with webinar participants. It's really helpful for sending reminders leading up to the webinar, ensuring they show up. I also value the quick list creation and sending of text messages or emails to the list all at once because it's fast. The Textedly team is really good at resolving issues, such as when they refunded me for duplicate message charges. I've recommended Textedly to others, rating it a 10 in terms of likelihood to recommend. Review collected by and hosted on G2.com.

The first time we sent the messages out, it sent out two messages instead of one, so we got billed twice. But the Textedly team was really good at refunding those messages. So it'd be great if it was clear if we're only sending one message out or two messages before we get started. Also, had to talk to the Textedly team three times during setup because we were moving very fast and wanted to make sure the phone number was set up correctly, though it was good once we talked to the team. Review collected by and hosted on G2.com.

I find Textedly to be simple to use, which makes it easy for my customers to sign up and allows them to text back. The initial setup was super easy, and though it's been a while, I don't remember encountering any difficulties. I also appreciate how Textedly lets my customers know about open spots or good booking times, helping me fill available slots on the charter boat. Review collected by and hosted on G2.com.

I wish the sign up form could be more automated. Instead of getting numbers submitted that I have to put time aside to add to my contacts. They should go straight into contacts. Also wish there was a lower tier option that let you keep your account but with no new messages added to your account. I had 60,000 messages but it wasn't worth almost $40 a month when I can't use them right now. Review collected by and hosted on G2.com.

I like the customer service from Textedly because they're very responsive and helpful. I love that they gave me bonus points, which is really great for a small company like mine where everything can be expensive. The bonus points help me send more messages and stay in touch with people. The setup was very easy, and even when I ask the same question multiple times, their customer service still answers quickly and is very helpful. Review collected by and hosted on G2.com.

cannot think of anything now Review collected by and hosted on G2.com.

I like the additional features of Textedly such as automated responses that can be scheduled during certain times, along with drip campaigns that allow for automated journeys. I also look forward to trying conversation triggers to automatically respond to top customer FAQs. Review collected by and hosted on G2.com.

It's a bit of a process to get an account set up, mainly because it takes a few days to coordinate the custom phone number. This is mainly due to the reality of waiting on a third party to approve the number. A status notification on the dashboard could help alleviate any doubts about account setup. Review collected by and hosted on G2.com.

It is easy and intuitive to send messages, it doesn't require much preparation to send the messages, as a result it saves me time to do other things. It is fast to see live feedback from clients. Review collected by and hosted on G2.com.

The cost to send messages is high. With the now widely use of AI in many different feels, I think that the other integrations it offers can be done at a less costly price point. Review collected by and hosted on G2.com.

The platform is easy to use and navigate, making it simple to find information and complete tasks efficiently. Review collected by and hosted on G2.com.

Overall, I had a positive experience and didn't find anything I disliked. Review collected by and hosted on G2.com.