# TELUS Reviews
**Vendor:** Telus  
**Category:** [Amazon Web Services Channel Partners ](https://www.g2.com/categories/amazon-web-services-channel-partners)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 13
## About TELUS
TELUS offers cloud technologies, combined with network connectivity, security and IT management




## TELUS Reviews
  ### 1. Trusted AI Company for AI projects and services

**Rating:** 5.0/5.0 stars

**Reviewed by:** Maii M. | Ads Rating, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 02, 2026

**What do you like best about TELUS?**

They have a lot of projects across most fields.

**What do you dislike about TELUS?**

They take a long time to respond with an update on your status, including whether you’ve been selected for a project or not.

**What problems is TELUS solving and how is that benefiting you?**

They make it easy for me to apply for many AI projects and earn money from home in a simple way. It’s a trusted site, and they offer long-term projects, which is great for anyone.

  ### 2. Top-Notch Reception and Reliable Calls, Even on the Go

**Rating:** 5.0/5.0 stars

**Reviewed by:** Patrick C. | Sales Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 29, 2026

**What do you like best about TELUS?**

The reception is always top-notch. I never have to worry about calls dropping while talking to customers, even when I’m on the go.

**What do you dislike about TELUS?**

Nothing comes to mind. If I had to split hairs, perhaps the roaming costs but that is to be expected!

**What problems is TELUS solving and how is that benefiting you?**

I’m a sales consultant, so having a reliable and trustworthy mobility service is very important to me.

  ### 3. Best site for AI training projects

**Rating:** 5.0/5.0 stars

**Reviewed by:** Abdelrahman R. | Senior Operations Specialist | Last Mile , Small-Business (50 or fewer emp.)

**Reviewed Date:** April 28, 2026

**What do you like best about TELUS?**

The project rates and the project duration are long-term, and that makes it a good deal.

**What do you dislike about TELUS?**

Their support team is slow to respond to emails.

**What problems is TELUS solving and how is that benefiting you?**

They don’t have many projects, but once you get accepted for one, you tend to work on it long term rather than doing short-term tasks like on other AI training sites.

  ### 4. My Review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Palash G. | Business Analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** February 07, 2022

**Describe the project or task TELUS helped with:**

ITTELUS helped me with the seamless internet service that it has to offer. Also, the video and audio quality of the calls were terrific. It has been a good experience enjoying the services provided by TELUS.

**What do you like best about TELUS?**

TELUS is indeed a famous name in the industry when it comes to providing seamless services like internet access, telecommunication products, voice, healthcare, and IPTV television

**What do you dislike about TELUS?**

Below are the disadvantages of using TELUS -

1. Customer support is not very helpful
2. Complaint resolution turnaround time is not quick
3. Cost can be optimised further

**What problems is TELUS solving and how is that benefiting you?**

Below are the benefits of using TELUS -

1. Reliable services
2. Renowned name in the industry and provides seamless service
3. Robust Infra
4. Increases productivity with continuous good qulaity services

  ### 5. Positive experience

**Rating:** 4.5/5.0 stars

**Reviewed by:** Haniel L. | Cloud platform developer, Enterprise (> 1000 emp.)

**Reviewed Date:** February 19, 2022

**Describe the project or task TELUS helped with:**

I have mainly used Telus to deal with the localization of documents and data annotation.

**What do you like best about TELUS?**

They have a good network of individuals from around the globe who can work and provide quick responses based on your requirements. They have made a lot of improvements in the process of resolving issues in recent times to enhance the quality of work they provide.

**What do you dislike about TELUS?**

Most of the solutions are manual with human intervention which slows the process sometimes, they need to work on bringing innovative solutions to automate recurring projects.

**What problems is TELUS solving and how is that benefiting you?**

TELUS helped in various aspects of data annotation, enrichment, and localization of resources which is also very economical compared to competitors in the same space.

  ### 6. Telus is my preferred cellular supplier in Canada.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 29, 2022

**Describe the project or task TELUS helped with:**

Telus has provided me with great cellular service for the last 10+ years, both business and personal

**What do you like best about TELUS?**

Great coverage, quick customer support, competitive pricing.  I have used Telus/Bell/Rogers in the past and we've been most impressed with Telus service/support.

**What do you dislike about TELUS?**

I have come to realize as of late, that Rogers has better voicemail options and allows you to send/open/view Voicemails easily as a file, or in the same way you can view a text message.  Telus should enable something like this.

**What problems is TELUS solving and how is that benefiting you?**

Telus makes communication by text, call or email quick and easy.  Dead zones are minimal where I live and work, so I can continue my day to day without any issues.

  ### 7. Simple reliable provider for IoT and phones

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jean-Rene A. | President, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 12, 2022

**What do you like best about TELUS?**

Great connectivity in rural areas of the province.

**What do you dislike about TELUS?**

I feel like other providers offer better plans.

**What problems is TELUS solving and how is that benefiting you?**

Simple to read invoices and good online portal to make any changes to your cellular plan.

  ### 8. TELUS REVIEW

**Rating:** 4.0/5.0 stars

**Reviewed by:** Akarsh R. | Search Engine Optimization Expert, Enterprise (> 1000 emp.)

**Reviewed Date:** January 11, 2022

**Describe the project or task TELUS helped with:**

I'm working on AI (Artificial intelligence) with TELUS international. Working on different tasks like data annotation, image , text and video annotation.

**What do you like best about TELUS?**

It is best in its own way as it works more on AI solutions and works towards one product ecosystem. It gives a lot of exposure to the future and teaches us a lot.

**What do you dislike about TELUS?**

The site is in the initial phase and has a lot of work to do. baring that its all right. It will give a lot work to do on AI (Aritifical intelligence) and lot of experiece.

**What problems is TELUS solving and how is that benefiting you?**

I'm working on AI with telus. It tell me How AI will going to work in the future. Worked on different project like data annotation, search engine evaluation etc.

  ### 9. Good customer support with reliable service

**Rating:** 4.0/5.0 stars

**Reviewed by:** Tiffany M. | P, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 27, 2022

**Describe the project or task TELUS helped with:**

providing reliable service so I can conduct calls and business away from the office.

**What do you like best about TELUS?**

Service is reliable and I don't have any issues with service interruptions.

**What do you dislike about TELUS?**

price is middle of the road compared to other providers but again, I like the customer service better than other providers.

**What problems is TELUS solving and how is that benefiting you?**

ensuring my calls and communications with coworkers are a smooth process.

  ### 10. I worked there

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Enterprise (> 1000 emp.)

**Reviewed Date:** July 26, 2022

**What do you like best about TELUS?**

There is always someone willing to help.

**What do you dislike about TELUS?**

Customer representatives are sometimes undertrained or mistreated.

**Recommendations to others considering TELUS:**

Telus is what you're looking for in terms of call center solutions

**What problems is TELUS solving and how is that benefiting you?**

Contact Center Services at an affordable price.

  ### 11. Because it is a very good organization.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.)

**Reviewed Date:** February 02, 2022

**Describe the project or task TELUS helped with:**

Amazon retail
Goals: become a good agent

**What do you like best about TELUS?**

Promotions, yes, they are most helpful because they help; the motivation is that I appreciate CSC and Glogger and only those. Actually, I don't know about the other competitors.

**What do you dislike about TELUS?**

The hints, this is a factor that we cannot avoid because the reasons for the hints are good, but they are sometimes unavoidable depending on the calls, be more specific.

**What problems is TELUS solving and how is that benefiting you?**

We cannot get a transfer between accounts because of the Line of Business (LOB), but someone like me really needs to work from home right now. However, they told me that I need to wait at least 6 months.

  ### 12. Telus has been a great service provider delivering a plethora of services to Enterprises

**Rating:** 4.0/5.0 stars

**Reviewed by:** Renford joseph D. | Senior Technical support analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 11, 2021

**Describe the project or task TELUS helped with:**

Telus provides us with Internet, SD-Wan connectivity, and VOIP solution.
Both Hardware and software-managed solutions

**What do you like best about TELUS?**

Customer support for services provided. The hardware and software services provided are excellent.

**What do you dislike about TELUS?**

Absolutely nothing to complain about the services they provide

**Recommendations to others considering TELUS:**

If you prefer to have reliable managed services with great customer support, Telus is the way to go.

**What problems is TELUS solving and how is that benefiting you?**

Managed network services reduce the burden and manpower required to run your network.

  ### 13. Telus Internet Review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Uttam S. | Accountant, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 05, 2021

**Describe the project or task TELUS helped with:**

Telus is a great ISP (Internet Service Provider) with reliable support staff if Internet goes down for whatever reason.

**What do you like best about TELUS?**

Low latency, high internet speeds, and reliable internet with low to barely any downtimes. Telus Optik TV also has great channels.

**What do you dislike about TELUS?**

Very expensive for most people, and not many plans available for the people who cannot afford higher plans.

**Recommendations to others considering TELUS:**

Great internet speeds, with good phone quality when talking to customers

**What problems is TELUS solving and how is that benefiting you?**

TELUS does not have frequent downtimes but when they do go down, it lasts for a long time.


## TELUS Discussions
  - [What is TELUS used for?](https://www.g2.com/discussions/what-is-telus-used-for)
  - [Can I use this with other ISP&#39;s.](https://www.g2.com/discussions/37719-can-i-use-this-with-other-isp-s) - 1 upvote
  - [How do I lower costs for my Telus buisness?](https://www.g2.com/discussions/37348-how-do-i-lower-costs-for-my-telus-buisness) - 1 upvote

- [View TELUS pricing details and edition comparison](https://www.g2.com/products/telus/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+09%3A12%3A30+-0500&secure%5Bsession_id%5D=fe73427f-3635-4e3a-9eaf-e4b747b6744e&secure%5Btoken%5D=bcec355f31ef716aa56bacf963382b7e45e1f835b2214dc744b17b7cd5d44eb5&format=llm_user)

## TELUS Features
**Planning**
- Needs Assessment
- Resource Allocation
- Stayed within Budget
- Statement of Work
- Best Practices

**Functionality**
- Internet Service
- Service Tiers
- Hosting
- Corporate Speeds
- Packaging

**Delivery**
- Technical Expertise
- Met Deadlines
- Meeting Management
- Project Updates
- Scope Management
- Roll-out

**Team Quality**
- Change Management Skills
- Executive Presence
- Vertical Expertise
- Technology Partnerships

## Top TELUS Alternatives
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