# BlackBerry Services Reviews **Vendor:** BlackBerry **Category:** [Amazon Web Services Channel Partners ](https://www.g2.com/categories/amazon-web-services-channel-partners) **Average Rating:** 4.2/5.0 **Total Reviews:** 17 ## About BlackBerry Services BlackBerry is an enterprise software and services company focused on securing and managing IoT endpoints. ## BlackBerry Services Reviews ### 1. Complete and secure communication enterprise package **Rating:** 5.0/5.0 stars **Reviewed by:** George A. | Accountant , Mid-Market (51-1000 emp.) **Reviewed Date:** June 10, 2022 **Describe the project or task BlackBerry Services helped with:** portable devices (tablets) using blackberry services to link the Turnaround coordinator to the back office personnel in real time **What do you like best about BlackBerry Services?** Secure network and software reliability **What do you dislike about BlackBerry Services?** Nothing much, had slight issues with hardware compatibility at first but eventually got it sorted **Recommendations to others considering BlackBerry Services:** Look no further, Blackberry besides being renowned for its Security it’s software adaptation is second to none **What problems is BlackBerry Services solving and how is that benefiting you?** Instant revenue monitoring and ground handling services uptake stats ### 2. Secure communication for work **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** January 04, 2022 **Describe the project or task BlackBerry Services helped with:** Emails and chat **What do you like best about BlackBerry Services?** I work for a financial institute and the security we get by using blackberry services for email and communication is good. **What do you dislike about BlackBerry Services?** The UI is clunky. Many a times you need to restart the app or try multiple times to get things done which is frustrating. **What problems is BlackBerry Services solving and how is that benefiting you?** Secured email and communication is the primary problem we are trying to solve. We have bring your own device to work policy and we need credible services to secure our communication which blackberry provides. ### 3. Blackberry services for Mobiles and Automotive Display devices **Rating:** 5.0/5.0 stars **Reviewed by:** Srikanya K. | Firmware Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** November 30, 2020 **Describe the project or task BlackBerry Services helped with:** Blackberry Services, Mostly I came to see these options with the help QNX targets and its QNX Tools. These will have GUI Developments and QNX OS implementation. Mostly helps in Mobiles and Automotive Infotainment Displays **What do you like best about BlackBerry Services?** I like these services in Automotive domain **What do you dislike about BlackBerry Services?** Not know much about Blackberry as started working on it from last 6 months only **Recommendations to others considering BlackBerry Services:** Not find mush usage of these service around my circle (Embedded and automotive). I think it needs more promotions about its usage, products and services. **What problems is BlackBerry Services solving and how is that benefiting you?** Previously, blackberry QNX Target, which is not has the access for media players and its plugins. So that we were worked on our own customized players. But recently(month ago) the basic player options are added. But their correct utilization is not in general. We must contact for assistance on usage ### 4. It was a quality system **Rating:** 3.5/5.0 stars **Reviewed by:** Manuel M. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 07, 2020 **Describe the project or task BlackBerry Services helped with:** I was a Blackberry user for many years, I can assure you that their file backup systems were of the highest quality, their fotware adjusted to the needs of the moment and capitalized on the market. Their support system for large companies was top-notch. not for nothing did they capitalize on the telecommunications market for many years. **What do you like best about BlackBerry Services?** It is impossible to talk about Blacberry and not mention its application of the PIN, I consider that it is the most relevant thing they have, also their data protection system, and the sending of information between users are important things that the system has. also the possibility of having your email, phone, pin, banking access among others in the same device were important elements within their offers **What do you dislike about BlackBerry Services?** The software they used was very successful for the needs of the community and at the time, however they did not update their system and with the passage of time better offers came to the market and even seeing this they refused to evolve, their systems became obsolete making very difficult for their products to be used today. **Recommendations to others considering BlackBerry Services:** I consider this service to be of the highest quality, however at present I am not sure if it meets the expectations of users. but I am confident that they have the potential to maximize their product and be an important reference in the communications market **What problems is BlackBerry Services solving and how is that benefiting you?** the problems of communication in real time, the reception of information in any place, the protection of your information, the technical support was fundamental. ### 5. Blackberry slowly becoming outdated **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 11, 2020 **Describe the project or task BlackBerry Services helped with:** we used Blackberry services to setup bb's for our users **What do you like best about BlackBerry Services?** the BES server was easy to use and the actual BB's were a little more problematic to setup, as it wouldn't connect with servers from time to time, but over time we learnt some useful tips and tricks to fix annoying issues. **What do you dislike about BlackBerry Services?** Mainly the communication between the device and the BES 12 servers we used. When it didn't work it was a headache to resolve **Recommendations to others considering BlackBerry Services:** I would personally look else where as the support is not as good as it once was. **What problems is BlackBerry Services solving and how is that benefiting you?** We are starting to phase out our BB services now, and moving away, and heading down Apple route ### 6. file backup **Rating:** 2.5/5.0 stars **Reviewed by:** Abraham L. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2020 **Describe the project or task BlackBerry Services helped with:** helped me with file recovery **What do you like best about BlackBerry Services?** When I used blackberry that helped was the file recovery and this is automatic which to do the file recovery was easy and fast. **What do you dislike about BlackBerry Services?** one of the advantages that I consider is the security of the system and the disadvantage is the constant updates **Recommendations to others considering BlackBerry Services:** in my social circle, they prefer to use other companies **What problems is BlackBerry Services solving and how is that benefiting you?** the applications that I can use for free, which are part of blackberry. ### 7. Thorough Service from Beginning to End **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2020 **Describe the project or task BlackBerry Services helped with:** They worked with us to turn up the Cylance Protect product for our environment. They took us through the initial setup to handing the product off to us. This included setting up the software/environment, deploying to systems, checking for false positives, and tweaking settings, etc. as we rolled out the product to our endpoints. **What do you like best about BlackBerry Services?** They were very thorough with setup and project management. They walked us through each setting and each phase, and we had weekly follow-ups to see how we landed, what worked, and what didn't. I felt like they were invested in the setup and wanted us to succeed with rolling the product out successfully. **What do you dislike about BlackBerry Services?** I felt like the meetings could get a little bland or we didn't need them as frequently, but they were still helpful. **Recommendations to others considering BlackBerry Services:** Going with a next gen AV solution can be a Earth shattering difference from traditional AV products. I think it's helpful to understand how the product works, roll it out slowly, and to ensure success. Cylance PS did that for us. **What problems is BlackBerry Services solving and how is that benefiting you?** We were able to setup a new next gen AV solution in a quick turnaround time without a negative impact to our users or servers. They walked us through everything and ensured the rollout was successful. The biggest benefit was ensuring things were setup properly and that we didn't "blow anything up" while rolling out the software. They provided a lot of insight that we wouldn't have gotten on how to tweak policies, how to roll out the product, and how to deal with issues as they come up down the road. I don't think we would have gotten this without their help ### 8. good **Rating:** 3.0/5.0 stars **Reviewed by:** eurimar c. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 02, 2020 **Describe the project or task BlackBerry Services helped with:** communication **What do you like best about BlackBerry Services?** interaction with other people is very good **What do you dislike about BlackBerry Services?** that the versions are obsolete since they have not made updates **Recommendations to others considering BlackBerry Services:** that they enjoy it **What problems is BlackBerry Services solving and how is that benefiting you?** none ### 9. Excellent service, highly recommended. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Human Resources | Small-Business (50 or fewer emp.) **Reviewed Date:** August 24, 2020 **Describe the project or task BlackBerry Services helped with:** He helped me in the configuration of all my email accounts through a single user. **What do you like best about BlackBerry Services?** Ease of browsing the internet. We can use several applications at the same time. **What do you dislike about BlackBerry Services?** Most of the services offered by the company are paid. **Recommendations to others considering BlackBerry Services:** It is a very friendly, practical and dynamic service, which offers a good level of customer service. **What problems is BlackBerry Services solving and how is that benefiting you?** It has helped me troubleshoot setup, email, and scheduled text messages. ### 10. BlackBerry Experience **Rating:** 4.0/5.0 stars **Reviewed by:** Sheldon S. | Marketing Agent, Enterprise (> 1000 emp.) **Reviewed Date:** April 01, 2020 **Describe the project or task BlackBerry Services helped with:** I was the BlackBerry Engineering Tech, responsible for teaching how to use, implement, configure, troubleshoot BES and BIS as well monitoring issues from the corporate end for our local Telecom **What do you like best about BlackBerry Services?** The seamless way it interacted with corporate entities, giving realtime access to corporate documents and email etc **What do you dislike about BlackBerry Services?** Actually nothing, I believed and still believe in the product because of the security. I sincerely wish it adapted to the android platform and changed its form-factor quicker to match the cosmetics of Samsung **Recommendations to others considering BlackBerry Services:** Great software company, excellent to work with. **What problems is BlackBerry Services solving and how is that benefiting you?** BlackBerry solved the security issues with communication at all levels ## BlackBerry Services Discussions - [how do I find/learn more on QNX blackberry ?](https://www.g2.com/discussions/34461-how-do-i-find-learn-more-on-qnx-blackberry) - 1 upvote - [Can i use that for satellite antennas?](https://www.g2.com/discussions/32648-can-i-use-that-for-satellite-antennas) - 1 upvote - [can i use this for getting online consults?](https://www.g2.com/discussions/31423-can-i-use-this-for-getting-online-consults) - 1 upvote - [Porque son tan buenos](https://www.g2.com/discussions/31034-porque-son-tan-buenos) - 1 upvote - [View BlackBerry Services pricing details and edition comparison](https://www.g2.com/products/blackberry-services/reviews/blackberry-services-review-4134720?section=pricing&secure%5Bexpires_at%5D=2026-05-15+18%3A39%3A51+-0500&secure%5Bsession_id%5D=960467a4-4957-4baf-bb07-9381d1de589a&secure%5Btoken%5D=49e497b70b3a71a305000ef5e4f1b5ae2285c58503eb27bdb8c5cfac75c91f65&format=llm_user) ## BlackBerry Services Features **Planning** - Needs Assessment - Resource Allocation - Stayed within Budget - Statement of Work - Best Practices **Delivery** - Technical Expertise - Met Deadlines - Meeting Management - Project Updates - Scope Management - Roll-out **Support** - Go Live Support - Documentation - Training - Metrics - Admin Services **Team Quality** - Change Management Skills - Executive Presence - Vertical Expertise - Technology Partnerships ## Top BlackBerry Services Alternatives - [Coastal](https://www.g2.com/products/coastal/reviews) - 5.0/5.0 (183 reviews) - [Insight Assurance](https://www.g2.com/products/insight-assurance/reviews) - 4.8/5.0 (128 reviews) - [SHI](https://www.g2.com/products/shi/reviews) - 4.7/5.0 (116 reviews)