
Their support is fantastic! We can usually get an answer via Chat within 3 minutes. For more serious issues, we can still usually get a response the same business day. This greatly exceeds the response time I received from other LMS Support departments in the past. As the LMS admin, I really appreciate the almost immediate response when I have an issue. Review collected by and hosted on G2.com.
I really can't think of anything we dislike about Instructure. Our experience, particularly with the implementation process, was smooth and the staff was extremely helpful. As a new LMS admin, I was concerned about the implementation process. With Instructure, the implementation staff completed most of the main steps using input from our staff. They answered all of our questions and helped us whenever needed. Review collected by and hosted on G2.com.