G2

Scott J.

Senior Systems Administrator

Enterprise (> 1000 emp.)

12/3/2020

"Good Services Provider with a total package"

5/5

Describe the project or task Navisite Services helped with:

They help with the monitoring and maintenance of our SQL and other database servers as well as offer us cloud hosting services for a large portion of our server infrastructure. Review collected by and hosted on G2.com.

What do you like best about Navisite Services?

They have a knowledgeable staff who is available 24/7/365 to assist with issues in the cloud or on-premises with our database servers and their cloud hosting is a pretty sweet deal. Being hosted on VMware it is pretty robust and they have a custom interface allowing you to interact with the VM's and manage elements of the network environment as well on your own. They assist in bringing in more complex VM imports and the like happily and are always willing to lend a hand and pitch in to assist with the environment. Review collected by and hosted on G2.com.

What do you dislike about Navisite Services?

Sometimes their sense of urgency is not the same as mine on some of the support tickets. At times I feel that a ticket should have a higher priority than it is receiving with them. This is usually remidied by a call to our account manager in the cases where it is extreme. Review collected by and hosted on G2.com.

What problems is Navisite Services solving and how is that benefiting you?

We are Lowering our overall cost of doing business. We have DBA's available to us who are familiar with our environment 24/7/365 without hiring a DBA Department and in the cloud arena it takes what would be a reoccurring capital cost to replace servers and SAN's every few years and turning it into an opex that can be managed and is elastic based on our consumption of the resources thus allowing us to save money as we don't have to be fully deployed for peak loads at all times. we can scale the type and number of Virtual machines and resources to meet our increasing or dwindling demand based on our season of the year and the projects we have going. Review collected by and hosted on G2.com.