We like the size of this unit for the space we have available. Its performance is what we need. We mainly use apps for integrity, security and sync. This system and its apps is less clunky than other larger platforms. Review collected by and hosted on G2.com.

What do you dislike about QNAP Systems, Inc.?

We would prefer that larger files were able to upload at a higher speed, but we realize our network has limits that affect the overall throughput. If processor speeds were higher or bus speed was faster, perhaps it would help, but mechanical drive speed is also a factor. Review collected by and hosted on G2.com.

Recommendations to others considering QNAP Systems, Inc.:

Peruse the models, RAM size and number of bays carefully, before you buy. Review collected by and hosted on G2.com.

What problems is QNAP Systems, Inc. solving and how is that benefiting you?

We are now able to properly backup video files and text data. By using this product, we are saving a lot of money and space when compared to rack servers. This has increased our effectiveness toward best productivity. Review collected by and hosted on G2.com.

Verified User in Online Media

Small-Business (50 or fewer emp.)

12/18/2021

"QNap makes great products, of a wide range form home use to bigger companies"

5/5

Describe the project or task QNAP Systems, Inc. helped with:

I am a digital archivist and I have a QNAP TS-H973AX that I use daily - its been an amazing tool for my needs, and reaching out to Tech Support has been great - they have always been responsive and helpful! Review collected by and hosted on G2.com.

What do you like best about QNAP Systems, Inc.?

The Scalability, the ease of configuration and general use, and the amount of info available online in the case that you need step by step instruction to configure something. Review collected by and hosted on G2.com.

What do you dislike about QNAP Systems, Inc.?

I wish my model had more ports on the back, but, there are ways I can work around this, and its a MINOR complaint. Otherwise, this machine is a beast! Highly recommend any of QNAP products Review collected by and hosted on G2.com.

Recommendations to others considering QNAP Systems, Inc.:

Absolutely check this company out - GREAT solution for storage and streaming etc.!! A very well rounded product! Review collected by and hosted on G2.com.

What problems is QNAP Systems, Inc. solving and how is that benefiting you?

Storage is key, and being able to mount to various computers and FTP / serve files up to various team members - its been amazing for all of that, and very fast at accessing files. Review collected by and hosted on G2.com.

Verified User in Graphic Design

Small-Business (50 or fewer emp.)

7/3/2021

"Great product series for the already inducted"

3.5/5

Describe the project or task QNAP Systems, Inc. helped with:

Local network device storage with redundancy and permissions users Review collected by and hosted on G2.com.

What do you like best about QNAP Systems, Inc.?

Once you know what you're doing and up and running, the dashboard offers a robust toolset and array of apps (both QNAP and approved third party) to meet every need I've had, from email backup to sync with cloud storage and many more Review collected by and hosted on G2.com.

What do you dislike about QNAP Systems, Inc.?

The support leaves a lot to be desired. The hierarchy is forum-based support from other users and QNAP staff, but requires significant searching through prior to posting, and is filled with jargon and short form that requires a seasoned competency in the data management space. Alt, there is a hard to reach live chat and a very hard to reach phone support. If there is an urgent issue, it leaves you feeling quite lost and unsupported, especially without deep knowledge or informed prep for the issue at hand Review collected by and hosted on G2.com.

Recommendations to others considering QNAP Systems, Inc.:

As long as you have an operating knowledge of data management or experience with other systems, this is a breeze. If you don't, there's not a whole lot of support for onboarding to this world, and it often assumes competency - just even in terms of gaps in instruction. You're supposed to know what to do and how, and if you do you're smooth sailing on their GUI Review collected by and hosted on G2.com.

What problems is QNAP Systems, Inc. solving and how is that benefiting you?

The biggest win for me is live sync between my cloud storage for various needs (ie Google drive, Dropbox) and the drive, accessible from anywhere. Review collected by and hosted on G2.com.

Just S.

President + Founder

Small-Business (50 or fewer emp.)

7/8/2021

"QNAP has so much potential"

3/5

Describe the project or task QNAP Systems, Inc. helped with:

QNAP has been helpful in allowing me to control and backup my data. I also had high hopes for being able to access all of my files remotely. Review collected by and hosted on G2.com.

What do you like best about QNAP Systems, Inc.?

I love the hardware design and capabilities.

I like the variety of the tools, services, and apps. Review collected by and hosted on G2.com.

What do you dislike about QNAP Systems, Inc.?

I hate the lag when switching between apps/areas/modules.

I am very disappointed at the lack of official support for key tools such as Nextcloud.

I am disappointed at the lack of updated tutorials and help with the QNAP system.

I am disappointed at the lack of information and the difficulty in using free SSL

I am disappointed in the lack of details/tutorials/features for remote access. MyQNAPCloud rarely works well.

I am disappointed that tools such as Plex often go offline for no reason at all.

I am disappointed in the reliability of HBS 3 Hybrid Backup Sync.

I am very disappointed that Happy Get2 is not being developed/updated.

I am most disappointed that QNAP refuses to support modern versions of anything, specifically PHP and Apache Review collected by and hosted on G2.com.

What problems is QNAP Systems, Inc. solving and how is that benefiting you?

QNAP has been helpful in allowing me to control and backup my data. I also had high hopes for being able to access all of my files remotely. Review collected by and hosted on G2.com.

Augusto T.

Gerente General

Small-Business (50 or fewer emp.)

3/23/2021

"Affordable, easy to install, easy to use, good performance."

5/5

Describe the project or task QNAP Systems, Inc. helped with:

Mostly used QNAP on customers that need an affordable option for storage and backup solutions. We used a backup solution that works natively on QNAP OS, works seamlessly, and efficiently, and does the job. We do backup jobs from VM, physical and workstations, also use QNAP option to connect customers on an AD structure (documents and files) to their files stored at QNAP. Review collected by and hosted on G2.com.

What do you like best about QNAP Systems, Inc.?

Ease of use and configurations, support for connecting various applications native to QNAP OS. Can use SSD drives for cache, even on some QNAP models could connect M.2 drives. Review collected by and hosted on G2.com.

What do you dislike about QNAP Systems, Inc.?

Up to now, no major dislikes, everything works accordingly. Rack model should come with rack kit included. Review collected by and hosted on G2.com.

Recommendations to others considering QNAP Systems, Inc.:

Get a good distributor. In Ecuador we found QNAP via a country distributor, some problems getting the models we need, but with a little support and wait times for import, we could get things done. Review collected by and hosted on G2.com.

What problems is QNAP Systems, Inc. solving and how is that benefiting you?

File Server issues. Backup, Backup copies, disaster recovery solutions. Benefits: Ease installations, ease of configuration, support info at web. Review collected by and hosted on G2.com.

Alban X.

System Administrator

Enterprise (> 1000 emp.)

4/1/2021

"Very efficient and simple solution for file sharing"

5/5

Describe the project or task QNAP Systems, Inc. helped with:

QNAP helped us to facilitate the process of file sharing between employees. There is also an application for Android and IOS to upload photo or any other type of file directly form smart-phone. It is a very stable and secure solution for small business. Review collected by and hosted on G2.com.

What do you like best about QNAP Systems, Inc.?

It is possible to read the list of users directly from Active Directory, which makes managing access to the various folders of various Departments easier and more structured. Review collected by and hosted on G2.com.

What do you dislike about QNAP Systems, Inc.?

If you want to change a disk by the RIAD, it needs to be identical to the existing disks, otherwise hard disks from different manufacturers combined in a RAID group will not offer the expected performance. Review collected by and hosted on G2.com.

What problems is QNAP Systems, Inc. solving and how is that benefiting you?

It saves time, makes file sharing easier and makes work more dynamic. Review collected by and hosted on G2.com.

Jevgenijus S.

Information Technology System Architect

Small-Business (50 or fewer emp.)

12/19/2020

"Perfect NAS for Home and Small business"

4.5/5

Describe the project or task QNAP Systems, Inc. helped with:

Home file sharing, torrents, Ubiquity controller, Transcoding, Smart HOME, VM farm, Docker farm and much more... perfect for all kinds of enthusiasts to realize plenty of tasks. It's really not just a toy or gadget that will take up space, it really does its job well. Depending on the model you prefer and your needs, it can be used for home or even business-ready equipment for 24/7 (depending on the model). Review collected by and hosted on G2.com.

What do you like best about QNAP Systems, Inc.?

Intuitive UI, customizing, performance and alternative repos, continues OS updating (not only bugfixing, but new features comes as also). Integrated monitoring shows all kinds of metrics from hardware and integrated syslog, shows all kinds of logs - system, security and application. Qnap newest models using the latest hardware like CPU (low power), HDD/SSD, external network adapters 10Gbe for high-end speed and compatibility with VMware vSphere virtualization via iSCSI/NFS. Integrated RAID controller manager Review collected by and hosted on G2.com.

What do you dislike about QNAP Systems, Inc.?

You must update it not asap as you will get update notification (it is not an urgent security patch), because this update can do some bad things, like some installed packages stop working because of incompatibility, read carefully all changelogs before. Some custom package troubleshooting can be a little annoying task or can be just like a mission impossible, especially for non-high-level Unix/Linux users. Review collected by and hosted on G2.com.

Recommendations to others considering QNAP Systems, Inc.:

Get certified NAS products for Veeam, integrate with all kinds of Cloud solutions like Amazon AWS and Google Cloud Review collected by and hosted on G2.com.

What problems is QNAP Systems, Inc. solving and how is that benefiting you?

Online transcoding for plenty of video to custom formats, Ubiquity controller for Home Uni Wifi, Home cinema for offline video collections, FTP and WEB servers, VPN server, L2 tunnels and much more like Virtualization. Yes, you can do it if you spend more money for a more powerful model and upgrade RAM. Review collected by and hosted on G2.com.

David H.

Director / Chief Technical Officer

Information Technology and Services

Small-Business (50 or fewer emp.)

4/19/2020

"QNAP - Years worth of excellent success"

5/5

Describe the project or task QNAP Systems, Inc. helped with:

We have installed QNAP NAS devices many times as either a local backup device for SolarWinds or Altaro, or an expanded data store. Normally these are in the 10-20 Gig range running LACP failover. Time to going live has always been as key as system performance. Review collected by and hosted on G2.com.

What do you like best about QNAP Systems, Inc.?

As apposed to some other Vendors, we've been able to source our preferred disks for the RAID which has saved significant costs and every firmware upgrade has gone through without a hitch. Security is tight with ACL's and we've never had a device compromised. Review collected by and hosted on G2.com.

What do you dislike about QNAP Systems, Inc.?

The only downside was it took more time to convince clients that QNAP was the way as they always had bigger names in mind. Review collected by and hosted on G2.com.

Recommendations to others considering QNAP Systems, Inc.:

Years ago I did not even know what/who a QNAP was. When we got into the technical details, it was clear we had found a diamond in the rough. Nowadays we still don't recommend other devices as our QNAP's have been 100% reliable and 100% secure. Review collected by and hosted on G2.com.

What problems is QNAP Systems, Inc. solving and how is that benefiting you?

We've had to save costs, increase storage density whilst decreasing power consumption and also create portability where a full rack device was just too cumbersome Review collected by and hosted on G2.com.

Yasas Sri S.

Systems Engineer

Mid-Market (51-1000 emp.)

3/16/2020

"Best NAS For Your VM Backup (TS 451+)"

5/5

Describe the project or task QNAP Systems, Inc. helped with:

Backup 15 virtual machines daily Review collected by and hosted on G2.com.

What do you like best about QNAP Systems, Inc.?

1) Easy initial configuration

2) 2 Gigabit Ethernet ports are available

3) Can be ether-channeled (802.3ad) using its own virtual switch

4) IR remote is also available

5) Can connect to a TV or monitor using HDMI port built in to the NAS Review collected by and hosted on G2.com.

What do you dislike about QNAP Systems, Inc.?

Takes little bit more time to turn back on and come to normal state after power failure. Review collected by and hosted on G2.com.

Recommendations to others considering QNAP Systems, Inc.:

If you are buying Qnap NAS for backup purposes, bundle and purchase NAKIVO backup software licenses with it. Your initial cost will be really low. Review collected by and hosted on G2.com.

What problems is QNAP Systems, Inc. solving and how is that benefiting you?

I was able to back up all of my VMs to NAS by installing NAKIVO backup software application in my QNAP 451+ Review collected by and hosted on G2.com.