---
title: QNAP Systems, Inc. Reviews
meta_title: 'QNAP Systems, Inc. Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 14 reviews by the users' company size, role or industry to
  find out how QNAP Systems, Inc. works for a business like yours.
aggregate_rating:
  rating_value: 4.6
  review_count: 14
  scale: '5'
date_modified: '2026-07-07'
parent_category:
  name: Value-Added Resellers (VARs)
  url: https://www.g2.com/categories/value-added-resellers-vars
---

# QNAP Systems, Inc. Reviews
**Vendor:** QNAP Systems  
**Category:** [Amazon Web Services Channel Partners ](https://www.g2.com/categories/amazon-web-services-channel-partners)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 14
## About QNAP Systems, Inc.
QNAP Systems, Inc. is a Network Appliance Provider. The world&#39;s leading Network Attached Storage (NAS), Network Video Recorder (NVR) and Network Multimedia Player(NMP) solution




## QNAP Systems, Inc. Reviews
  ### 1. Qnap NAS Storage

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gokhan A. | ERP PROJECT MANAGER, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 19, 2021

**Describe the project or task QNAP Systems, Inc. helped with:**

I have been using Qnap Products for backup for too many years.

**What do you like best about QNAP Systems, Inc.?**

We can back up everything easily and use it for live data.

**What do you dislike about QNAP Systems, Inc.?**

Sometimes read speed is slow, but it's generally due to hard disk I/O performance. And Qnap applied Ssd cache technology for these problems.

**What problems is QNAP Systems, Inc. solving and how is that benefiting you?**

Backup and sharing big datas and files.

  ### 2. Excellent product with good support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dave C. | Senior Pastor, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 18, 2022

**What do you like best about QNAP Systems, Inc.?**

We like the size of this unit for the space we have available. Its performance is what we need. We mainly use apps for integrity, security and sync.  This system and its apps is less clunky than other larger platforms.

**What do you dislike about QNAP Systems, Inc.?**

We would prefer that larger files were able to upload at a higher speed, but we realize our network has limits that effect the overall throughput.  If processor speeds were higher or buss speed was faster, perhaps it would help, but mechanical drive speed is also a factor.

**Recommendations to others considering QNAP Systems, Inc.:**

Peruse the models, RAM size and number of bays carefully, before you buy.

**What problems is QNAP Systems, Inc. solving and how is that benefiting you?**

We are now able to properly backup video files and text data.  By using this product, we are saving a lot of money and space when compared to rack servers.  This has increaaed our effectiveness toward best productivity.

  ### 3. QNap makes great products, of a wide range form home use to bigger companies

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Online Media | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 18, 2021

**Describe the project or task QNAP Systems, Inc. helped with:**

I am a digital archivist and I have a QNAP TS-H973AX that I use daily - its been an amazing tool for my needs, and reaching out to Tech Support has been great - they have always been responsive and helpful!

**What do you like best about QNAP Systems, Inc.?**

The Scalability, the ease of configuration and general use, and the amount of info available online in the case that you need step by step instruction to configure something.

**What do you dislike about QNAP Systems, Inc.?**

I wish my model had more ports on the back, but, there are ways I can work around this, and its a MINOR comlaint. Otherwise, this machine is a beast! Highly recommend any of QNAP products

**Recommendations to others considering QNAP Systems, Inc.:**

Absolutely check this company out - GREAT solution for storage and streaming etc.!! A very well rounded product!

**What problems is QNAP Systems, Inc. solving and how is that benefiting you?**

Storage is key, and being able to mount to various computers and FTP / serve files up to various team members - its been amazing for all of that, and very fast at accessing files.

  ### 4. Great product series for the already inducted

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Graphic Design | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 03, 2021

**Describe the project or task QNAP Systems, Inc. helped with:**

Local network device storage with redundancy and permissions users

**What do you like best about QNAP Systems, Inc.?**

Once you know what you're doing and up and running, the dashboard offers a robust toolset ans array of apps (both QNAP and approved third party) to meet every need I've had, from email backup to sync with cloud storage and many more

**What do you dislike about QNAP Systems, Inc.?**

The support leaves a lot to be desired. The hierarchy is forum-based support from other users and QNAP staff, but requires significant searching through prior to posting, and is filled w jargon and short form that requires a seasoned competency in the data management space. Alt, there is a hard to reach live chat and a very hard to reach phone support. If there is an urgent issue, it leaves you feeling quite lost and unsupported, especially without deep knowledge or informed prep for the issue at hand

**Recommendations to others considering QNAP Systems, Inc.:**

As long as you have an operating knowledge of data management or experience with other systems, this is a breeze. If you don't, there's not a whole lot of support for onboarding to this world, and it often assumes competency - just even in terms of gaps in instruction. You're supposed to know what to do and how, and if you do you're smooth sailing on their GUI

**What problems is QNAP Systems, Inc. solving and how is that benefiting you?**

The biggest win for me is live sync between my cloud storage for various needs (ie Google drive, Dropbox) and the drive, accessible from anywhere.

  ### 5. QNAP has so much potential

**Rating:** 3.0/5.0 stars

**Reviewed by:** Just S. | President + Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 08, 2021

**Describe the project or task QNAP Systems, Inc. helped with:**

QNAP has been helpful in allowing me to control and backup my data. I also had high hopes for being able to access all of my files remotely.

**What do you like best about QNAP Systems, Inc.?**

I love the hardware design and capabilities.
I like the variety of the tools, services, and apps.

**What do you dislike about QNAP Systems, Inc.?**

I hate the lag when switching between apps/areas/modules.
I am very disappointed at the lack of official support for key tools such as Nextcloud. 
I am disappointed at the lack of updated tutorials and help with the QNAP system.
I am disappointed at the lack of information and the difficulty in using free SSL
I am disappointed in the lack of details/tutorials/features for remote access. MyQNAPCloud rarely works well.
I am disappointed that tools such s Plex often go offline for no reason at all.
I am disappointed in the reliability of HBS 3 Hybrid Backup Sync.
I am very disappointed that Happy Get2 is not being developed/updated.
I am most disappointed that QNAP refuses to support modern versions of anything, specifically PHP and Apache

**What problems is QNAP Systems, Inc. solving and how is that benefiting you?**

QNAP has been helpful in allowing me to control and backup my data. I also had high hopes for being able to access all of my files remotely.

  ### 6. Affordable, easy to install, easy to use, good performance.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Augusto T. | Gerente General, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 23, 2021

**Describe the project or task QNAP Systems, Inc. helped with:**

Mostly used QNAP on customers that need an affordable option for storage and backup solutions.  We used a backup solution that works natively on QNAP OS, works seamleslly, and eficiently, and does the job.  We do backup jobs from VM, physical and workstations, also use QNAP option to connect  customers on an AD structure (documents and files) to their files stored at QNAP.

**What do you like best about QNAP Systems, Inc.?**

Ease of use and configurations, support for connecting variouse applications native to QNAP OS. Can use SSD drives for cache, even on some QNAP models could connect M.2 drives.

**What do you dislike about QNAP Systems, Inc.?**

Up to now, no major dislikes, everything work accodingly.  Rack model should come with rack kit included.

**Recommendations to others considering QNAP Systems, Inc.:**

Get a good distributor.  In Ecuador we foubd QNAP via a country distributor, some problems getting the models we need, but with a little support and wait times for import, we coudl get things done.

**What problems is QNAP Systems, Inc. solving and how is that benefiting you?**

Fiule Server issues.  Backup, Bakcup copies, disastre recovery solutions.  Benefits>  Ease installations, ease  of configuration,  support info at web.

  ### 7. Very efficient and simple solution for file sharing

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alban X. | System Administrator, Enterprise (> 1000 emp.)

**Reviewed Date:** April 01, 2021

**Describe the project or task QNAP Systems, Inc. helped with:**

QNAP helped us to facilitate the process of file sharing between employees.
There is also an application for Android and IOS to upload photo or any other type of file directly form smart-phone.
It is a very stable and secure solution for small business.

**What do you like best about QNAP Systems, Inc.?**

It is possible to read the list of users directly from Active Directory, which makes managing access to the various folders of various Departments easier and more structured.

**What do you dislike about QNAP Systems, Inc.?**

If you want to change a disk by the RIAD, it needs to be identical to the existing disks, otherwise hard disks from different manufacturers combined in a RAID group will not offer the expected performance.

**What problems is QNAP Systems, Inc. solving and how is that benefiting you?**

It saves time, makes file sharing easier and makes work more dynamic.

  ### 8. Perfect NAS for Home and Small business

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jevgenijus S. | Information Technology System Architect, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 19, 2020

**Describe the project or task QNAP Systems, Inc. helped with:**

Home filesharing, torrents, Ubiquity controller, Transcoding, Smart HOME, VM farm, Docker farm and much more... perfect to all kind of intusiast to realize plenty of tasks. It realy not just a toy or gadget that will taking place, it really doing good its job. Depends of model that you will prefer and you needs it can be used for home or even business ready equipment for 24/7 (depending of model).

**What do you like best about QNAP Systems, Inc.?**

Intuitive UI, customizing, performance and alternative repos, continues OS updating (not only bugfixing, but new features comes as also). Integated monitoring shows all kind of metrics from hardware and integrated syslog, shows all kind of logs  - system, security and application.
Qnap newest models using the latest hardware like CPU (low power), HDD/SSD, external network adapters 10Gbe for  highend speed and compatibility with VMware vSphere virtualization via iSCSI/NFS.
Intergraded RAID controller manager

**What do you dislike about QNAP Systems, Inc.?**

You must update it not asap as you will get update notification (it it not urgent security patch), because this update can do some bad things, like some installed packages stops working because of uncompatibility, read carefully all changelogs before.
Some custom package troubleshooting a little be annoing task or can be just like a mission impossible, especially for non high level unix/linux man.

**Recommendations to others considering QNAP Systems, Inc.:**

Get sertified NAS products for Veeam, Integrade with all kind of Cloud solution as Amazon  AWS and Google cloud

**What problems is QNAP Systems, Inc. solving and how is that benefiting you?**

Online transcoding for plenty of video to custom ormats, Ubiquity contoller for Home Uni Wifi, Home cinema for offline video collections, FTP and WEB servers, VPN server, L2 tunnels and much more like Virtualization. Yea you can do it if you will spend more money for more powerful model and upgrade RAM.

  ### 9. QNAP - Years worth of excellent success

**Rating:** 5.0/5.0 stars

**Reviewed by:** David H. | Director / Chief Technical Officer, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 19, 2020

**Describe the project or task QNAP Systems, Inc. helped with:**

We have installed QNAP NAS devices many times as either a local backup device for SolarWinds or Altaro, or an expanded data store. Normally these are in the 10-20 Gig range running LACP failover. Time to going live has always been as key as system performance.

**What do you like best about QNAP Systems, Inc.?**

As apposed to some other Vendors, we've been able to source our preferred disks for the RAID which has saved significant costs and every firmware upgrade has gone through without a hitch. Security is tight with ACL's and we've never had a device compromised.

**What do you dislike about QNAP Systems, Inc.?**

The only downside was it took more time to convince clients that QNAP was the way as they always had bigger names in mind.

**Recommendations to others considering QNAP Systems, Inc.:**

Years ago I did not even know what/who a QNAP was. When we got into the technical details, it was clear we had found a diamond in the rough. Nowadays we still don't recommend other devices as our QNAP's have been 100% reliable and 100% secure.

**What problems is QNAP Systems, Inc. solving and how is that benefiting you?**

We've had to save costs, increase storage density whilst decreasing power consumption and also create portability where a full rack device was just too cumbersome

  ### 10. Best NAS For Your VM Backup (TS 451+)

**Rating:** 5.0/5.0 stars

**Reviewed by:** Yasas Sri S. | Systems Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 16, 2020

**Describe the project or task QNAP Systems, Inc. helped with:**

Backup 15 virtual machines daily

**What do you like best about QNAP Systems, Inc.?**

1) Easy initial configuration
2) 2 Gigabit Ethernet ports are available
3) Can be ether-channeled (802.3ad) using its own virtual switch
4) IR remote is also available
5)  Can connect to a TV or monitor using HDMI port built in to the NAS

**What do you dislike about QNAP Systems, Inc.?**

Takes little bit more time to turn back on and come to normal state after power failure.

**Recommendations to others considering QNAP Systems, Inc.:**

If you are buy Qnap NAS for backup purposes, the bundle and purchase NAKIVO backup software licenses with it. Your initial cost will be really low.

**What problems is QNAP Systems, Inc. solving and how is that benefiting you?**

I was able to backup up all of my VMs to NAS by installing NAKIVO backup software application in my QNAP 451+

  ### 11. The most powerful NAS box that money can buy

**Rating:** 5.0/5.0 stars

**Reviewed by:** alex a. | system administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 23, 2020

**Describe the project or task QNAP Systems, Inc. helped with:**

install new backup NAS and upgrade vmware infrastructure with QNAP storage

**What do you like best about QNAP Systems, Inc.?**

not too expensive easy to setup good quality, great performance

**What do you dislike about QNAP Systems, Inc.?**

i do not have an dislike that i can think of

**What problems is QNAP Systems, Inc. solving and how is that benefiting you?**

great customer service i love the fact i can give them access to the unit i need to fix an issue

  ### 12. QNAP Systems, the swiss Army knife of storage

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 21, 2020

**Describe the project or task QNAP Systems, Inc. helped with:**

This was an inexpensive all in one array for a storage target

**What do you like best about QNAP Systems, Inc.?**

The ease of use of the entire system. No tricky interfaces. Monitoring, alerting, all right included.

**What do you dislike about QNAP Systems, Inc.?**

No downsides at all. The built in applications offer so many options above and beyond a standard NAS.

**Recommendations to others considering QNAP Systems, Inc.:**

If you are looking for a NAS that is more than just a disk array, this is the one you want.

**What problems is QNAP Systems, Inc. solving and how is that benefiting you?**

Not only is the QNAP simple to setup and just run, it has so many built in apps, you likely won't need another solution. It has built in HyperVisors that may be utilized in the very near furture for us.

  ### 13. Best NAS for Azure user

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.)

**Reviewed Date:** November 22, 2019

**Describe the project or task QNAP Systems, Inc. helped with:**

QNAP NAS help us as a secondary file server that handle external file exchange with user outside our domain.

**What do you like best about QNAP Systems, Inc.?**

QNAP is easy setup and able to connect to our AD server with some simple step, which save us a huge of time to setup the storage.

**What do you dislike about QNAP Systems, Inc.?**

There are not enough model from QNAP that support 2.5" hdd or even M.2 storage, which can provide relatively small size and faster access speed. 

**What problems is QNAP Systems, Inc. solving and how is that benefiting you?**

We try to use Azure blob storage as backup device with 20TB+ of data.  The Azure storage app from QNAP app storage with build in schedular fix our problem with some simple setup.  BTW, the file format after upload to Azure is easy to understand and human readable.

  ### 14. QNAP is a good Product

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 26, 2019

**Describe the project or task QNAP Systems, Inc. helped with:**

We have 3 big Storage Area Network with QNAP for past 4 years.

**What do you like best about QNAP Systems, Inc.?**

It is quite easy to use and manageable. It has user friendly interface.

**What do you dislike about QNAP Systems, Inc.?**

The support needed to be more efficient. As never get good answer at first attempt. Long wait time too.

**Recommendations to others considering QNAP Systems, Inc.:**

Most economical solution for medium to small organizations.

**What problems is QNAP Systems, Inc. solving and how is that benefiting you?**

All out data stores are on QNAP and we are using this for all our File share server as well.


## QNAP Systems, Inc. Discussions
  - [What does QNAP stand for?](https://www.g2.com/discussions/qnap-systems-inc-what-does-qnap-stand-for)
  - [Is qnap a Chinese company?](https://www.g2.com/discussions/is-qnap-a-chinese-company)
  - [What can you do with QNAP NAS?](https://www.g2.com/discussions/what-can-you-do-with-qnap-nas)
  - [What software does QNAP use?](https://www.g2.com/discussions/qnap-systems-inc-what-software-does-qnap-use)

- [View QNAP Systems, Inc. pricing details and edition comparison](https://www.g2.com/products/qnap-systems-inc/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-12+00%3A36%3A26+-0500&secure%5Bsession_id%5D=f654b01d-daea-447c-a449-857f757f0394&secure%5Btoken%5D=dc454b19bdc69ad33c00026d49eaaa89e2e42f916602d0967315f8635f524787&format=llm_user)

## QNAP Systems, Inc. Features
**Planning**
- Needs Assessment
- Resource Allocation
- Stayed within Budget
- Statement of Work
- Best Practices

**Delivery**
- Technical Expertise
- Met Deadlines
- Meeting Management
- Project Updates
- Scope Management
- Roll-out

**Team Quality**
- Change Management Skills
- Executive Presence
- Vertical Expertise
- Technology Partnerships

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