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Zen Reviews & Provider Details

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Aarti C.

Sr. Technical Recruiter

Mid-Market (51-1000 emp.)

12/22/2022

"Good solution for VPN services"

4.5/5

What do you like best about Zen?

Good VPN and ISP provider with fast and reliable service. It's very cost-effective and secure. The service is safe and secure, with solid user support and maintenance. Review collected by and hosted on G2.com.

What do you dislike about Zen?

Nothing much to dislike, but its good to see some increased support from the backend team. Review collected by and hosted on G2.com.

Verified User in Computer Software

Enterprise (> 1000 emp.)

8/20/2022

"Wonderful Gateway for use"

5/5

What do you like best about Zen?

Zen support multiple payment methods around. There are also cashback options when we do something using a Zen card we get cash back. Integration of Zen with our product is also easy there is a plugin that we can integrate it our website with very less or no coding required for integration which saves our time and cost. Review collected by and hosted on G2.com.

What do you dislike about Zen?

None as such only problem is with support sometimes they took around 24 hrs to respond on your query. Other this is cost their basic plan is also costly as compared with other service provider. Review collected by and hosted on G2.com.

Recommendations to others considering Zen:

Its really good product you can give it a try. Review collected by and hosted on G2.com.

What problems is Zen solving and how is that benefiting you?

Zen is a payment gateway. I have my online store previously I was using some other payment gateway due to which we are facing many problems sometimes there are payment stuck customer's facing many challenges. Then I came to know about the Zen payment gateway from G2 while exploring other options.

I have been using Zen for quite a time now and I am not facing huge problems as payment stuck, payment delay, or failure, there is also less settlement time of money. Review collected by and hosted on G2.com.

Verified User in Computer Software

Small-Business (50 or fewer emp.)

8/19/2022

"My ZEN payment gateway experience"

4/5

What do you like best about Zen?

The best feature of ZEN is it supports more than 20 payment methods for integration with our application/online store. The settlement amount is instantly available in your ZEN IBAN bank so we can use it right away. It is secure with the latest technology. We can simply use the ZEN plugin to integrate it with our product. Less/no coding is required for integration to our product. Review collected by and hosted on G2.com.

What do you dislike about Zen?

The worst thing about this is their support. They don't respond to you timely due to which you may face challenges on your live product due to which your customer/ end-user may face issues processing their order. Review collected by and hosted on G2.com.

Recommendations to others considering Zen:

Overall experience is good you can try it but you must have a backup method for your payment gateway. Review collected by and hosted on G2.com.

What problems is Zen solving and how is that benefiting you?

Previously we are using another payment gateway which is integrated into our website, we are facing the challenge with the settlement of funds sometime it took a longer time than expected, but ZEN solve our problem because it has less settlement time as compared with other payments gateways present in the market. It's also secure. Review collected by and hosted on G2.com.

Naresh C.

Staff Consultant - TAG

Mid-Market (51-1000 emp.)

8/15/2022

"Good VPN and ISP with high speed"

4/5

What do you like best about Zen?

Good ISP services, VPN solutions and infrastructure solutions at every scale. It's fast and secure. Also it offers good services at a reasonable cost in comparison to other service providers. Review collected by and hosted on G2.com.

What do you dislike about Zen?

Most of the services are good and dont have any challenges but support is one area which needs to be address and improvements required.

Cloud infrastructure services also need alignment. Review collected by and hosted on G2.com.

Recommendations to others considering Zen:

Yes we will recommend for fast and cost effective service. Review collected by and hosted on G2.com.

What problems is Zen solving and how is that benefiting you?

We are using zen to host our small web applications and browsing with through vpn services. Good speed helps us to process data with a greater pace in a secure manner. Review collected by and hosted on G2.com.

Verified User in Information Services

Mid-Market (51-1000 emp.)

8/18/2022

"Experience with Zen isn't good, there are better options."

1.5/5

What do you like best about Zen?

Before making a purchase, have a look at the seller's ratings. Rather than always choosing the lowest choice, choose the sellers with the highest ratings. Please check review to save yourself from fraud. Review collected by and hosted on G2.com.

What do you dislike about Zen?

Fix the G2A Wallet payments. They claimed to have switched to ZEN, but they didn't inform us via social media, therefore my money was still locked in the G2A Wallet. Review collected by and hosted on G2.com.

Recommendations to others considering Zen:

The customer support for ZEN isn't good I suggest using some other method over it. Review collected by and hosted on G2.com.

What problems is Zen solving and how is that benefiting you?

When you try to get a refund after purchasing a product but are given an incorrect code that cannot be used, you are met with silence. This happened to me three times, and each time, the only way I was able to receive a refund was through PayPal, after my submission of a claim. Review collected by and hosted on G2.com.

Vishal G.

Senior System Engineer

Enterprise (> 1000 emp.)

8/16/2022

"Forgot Microscopy when we have Zen"

4.5/5

What do you like best about Zen?

Showing exact image in detail with analysis and one of best we can custom pixel settings. Review collected by and hosted on G2.com.

What do you dislike about Zen?

GUI is best but we are accepting something different, as currently in software design there are many good templates.

Also, work on system messages this is annoying a few times. Review collected by and hosted on G2.com.

Recommendations to others considering Zen:

For image acquisition and analysis Zen is best, I used other tools also but Zen provides me with detailed and correct reports. Review collected by and hosted on G2.com.

What problems is Zen solving and how is that benefiting you?

For the Acquisition of images that time it helps me a lot in analysis of that Image and auto-generate a report, Its really help me. Review collected by and hosted on G2.com.

AYUSH S.

Student Software Developer

Mid-Market (51-1000 emp.)

6/24/2022

"Best Broadband ISP in UK - Zen"

5/5

What do you like best about Zen?

Awesome broadband connection.

Reliable and fast internet.

Provides an Average speed of 8ms.

Suitable for hosting purposes.

More Cost friendly than other competitors present in the market. Review collected by and hosted on G2.com.

What do you dislike about Zen?

There is nothing to dislike just Zen support through mail service is very slow and sometimes unresponsive too. Rest other things are perfectly fine for me from this broadband service provider. Review collected by and hosted on G2.com.

Recommendations to others considering Zen:

You should surely go for this if want a seamless internet service in your house. Review collected by and hosted on G2.com.

What problems is Zen solving and how is that benefiting you?

Zen Broadband provides a very stable and fast internet connection. There are rare internet outages that prevent my local website hosted on my local machine from being down. Review collected by and hosted on G2.com.