Tekmon Reviews & Product Details

Building our first inspection form took an afternoon. I copied our old checklist field by field and had it live the same week. The offline app is especially useful because our sites often have no signal, and everything syncs once we are back online. Review collected by and hosted on G2.com.

There is a lot in the platform, so it took some time to understand how workflows, templates and dashboards fit together. A couple of proper setup sessions would help. Review collected by and hosted on G2.com.

We used Excel for years to manage site inspections, and keeping everything updated became difficult. With Tekmon, supervisors complete inspections from their phones, attach photos and submit results immediately. Review collected by and hosted on G2.com.

The first couple of weeks involved some trial and error because we wanted the digital forms to match our old paper versions. Once configured, very little needed changing. Review collected by and hosted on G2.com.

Each site has its own data collection form with deadlines and reminders. I can see missing submissions without chasing people, while calculations happen automatically in the background. Review collected by and hosted on G2.com.

The AI suggestions are useful for identifying unusual data, but I would like more explanation about why something was flagged. Review collected by and hosted on G2.com.

Standardized forms have made a noticeable difference across our facilities. The offline capability is also valuable because teams can continue working when the internet connection is unreliable. Review collected by and hosted on G2.com.

There are quite a few options, so new administrators should spend time learning the platform. Regular users picked it up quickly. Review collected by and hosted on G2.com.

We started with inspections at one plant and expanded into risk assessments, work instructions and maintenance across six sites. The analytics also make recurring findings much easier to identify. Review collected by and hosted on G2.com.

More industry specific templates would be helpful. We have adapted general templates, which is still faster than building everything from scratch. Review collected by and hosted on G2.com.

Maintenance requests, safety observations and inspections all live in one place. The mobile experience is useful for technicians because they can photograph an issue and get much of the report captured from the image. Review collected by and hosted on G2.com.

Some reports need customization before they match management’s preferred format, although this is only an occasional requirement. Review collected by and hosted on G2.com.

We configured inspections, non-conformities and CAPA ourselves without a developer. The AI is useful because it can draft a workflow from a description, and it also helps identify recurring defects. Review collected by and hosted on G2.com.

The executive dashboards took some fiddling. Custom dashboards are manageable, but more ready-made board reporting options would be useful. Review collected by and hosted on G2.com.

Incidents, risk assessments, training records and corrective actions are all stored together. Our IT team also completed the security review without major issues. Review collected by and hosted on G2.com.

There are many features available, and as a small team we probably use only half of them. It takes time to discover the full range of capabilities. Review collected by and hosted on G2.com.

Tekmon acts as a dedicated department for coordination and linking between different departments. Adding contact lists is easy, and I love that it allows for the inclusion of the different communication channels we use. As a member of the project management department, I love using Tekmon when there is a delay in important activities, and it is great that I can choose the people to whom the alert should be conveyed and send them the alert directly. Review collected by and hosted on G2.com.

No complicated issues. Operation is simple, and preparing contact lists and setting up and sending alerts is done quickly. Review collected by and hosted on G2.com.

This makes Tekmon especially strong in the way of multi-channel communication. I forcefully send detrimental notice via SMS, voice communication, including WhatsApp and the rest knowing well they will all receive the message. Review collected by and hosted on G2.com.

The main weakness that affects Tekmon is the different visibility offline. This means that once a notification is sent, I am not in a position to see whether the recipient received the notification when they were offline. Review collected by and hosted on G2.com.