Symantec Email Security.Cloud is used to filter unwanted and malicious email, helping protect organizations from spam, phishing, and malware. By keeping more of these messages out of inboxes, it can reduce the time users spend handling email threats.

What company sizes and industries is Symantec Email Security.Cloud the best fit for?

Positive experiences span small businesses, mid-market organizations, and enterprises. The strongest industry clusters include technology and computer/network security, alongside financial services and telecommunications.

Company size: Small businesses with 50 or fewer employees, mid-market organizations with 51–1,000 employees, and enterprises with more than 1,000 employees.
Technology and security: Computer & Network Security, Information Technology and Services, and Computer Software.
Other represented industries: Financial Services, Telecommunications, and Higher Education.

How long does it take to implement Symantec Email Security.Cloud across a team?

Teams have gone live in under a day or within a month, while some implementations have taken longer. Under a month is the most common timeline.

Time to go live	Relative frequency
Under 1 month	Most common
1–3 months	Also reported
Under 1 day	Also reported
3–6 months	Less common
6–12 months	Less common

What customer support options does Symantec Email Security.Cloud provide, and how do users find the overall support experience?

Support is available through email and a help desk. The experience is mixed: users describe helpful, accessible assistance that can resolve implementation issues, while others find responses slow or communication difficult.

Is Symantec Email Security.Cloud considered safe and secure for handling data?

Symantec Email Security.Cloud is used to block spam, phishing, and malware, and users describe it as an important layer of protection for email and organizational communications. The filtering can also catch legitimate messages, so teams may need to review quarantined mail or adjust exclusions; some users also note that scans can take time.

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Keshav G.

Student

Small-Business (50 or fewer emp.)

1/19/2024

"A Review for Email Security (Cloud)"

4.5/5

What do you like best about Symantec Email Security.Cloud?

Helpful UI, Effective in threat detection and elimination, great customer support and excellent spam filtering too Review collected by and hosted on G2.com.

What do you dislike about Symantec Email Security.Cloud?

costly plans, hangs the system many times, lack of more features as compared to other software Review collected by and hosted on G2.com.

Shashi k.

System Administrator

Small-Business (50 or fewer emp.)

1/22/2024

"Excellent product to secure emails communication"

5/5

What do you like best about Symantec Email Security.Cloud?

It filters spam and phishing attacks reliably and protects emails. Smooth email communication B2B and C2B adding gateway and filtering rules. Additional layer of email security. Review collected by and hosted on G2.com.

What do you dislike about Symantec Email Security.Cloud?

For new users, it is a bit difficult to set up; there are hitches. Review collected by and hosted on G2.com.

Verified User in E-Learning

Small-Business (50 or fewer emp.)

1/8/2024

"Top-tier email security."

4/5

What do you like best about Symantec Email Security.Cloud?

Primarily, being a Software as a Service (SAAS) solution alleviates concerns about downtime, and its worldwide intelligence results in a reduced occurrence of spam and phishing emails. Review collected by and hosted on G2.com.

What do you dislike about Symantec Email Security.Cloud?

In my opinion, there is room for enhancement in the user interface of Symantec Email Security.Cloud to make it more user-friendly and intuitive. The current user experience can occasionally feel complex and might benefit from optimization for improved usability. Review collected by and hosted on G2.com.

pronay d.

Service Delivery Operation Analyst

Mid-Market (51-1000 emp.)

11/13/2023

"Symantec Usage make things better"

5/5

What do you like best about Symantec Email Security.Cloud?

Symantec is very reliable and easy to work in different workspace.

Very easy to implement and customer support is very easy to reach and usage is very reliable and constant and features are very good.

Overall integration part is nice and long-lasting usage. Review collected by and hosted on G2.com.

What do you dislike about Symantec Email Security.Cloud?

Sometimes it gets disconnected if there is any interruption. Review collected by and hosted on G2.com.

Dan V.

Workforce Development Board (WDB) Clerk

Government Administration

Enterprise (> 1000 emp.)

1/9/2024

"Great Defender"

4.5/5

What do you like best about Symantec Email Security.Cloud?

Great defender for email ghosts and scams. Review collected by and hosted on G2.com.

What do you dislike about Symantec Email Security.Cloud?

There is a separate email sent for suspicious activity that may be harmful to the operating systems. Review collected by and hosted on G2.com.

Verified User in Telecommunications

Mid-Market (51-1000 emp.)

2/15/2024

Business partner of the seller or seller's competitor, not included in G2 scores.

"Endpoint Security is Essential"

5/5

What do you like best about Symantec Email Security.Cloud?

Symantec is already a very big name in endpoint security & very well efficient to secure our machines & now it secures email cloud as well which is commendable. Review collected by and hosted on G2.com.

What do you dislike about Symantec Email Security.Cloud?

As far as I am aware, Symantec is doing a great job in securing our environment. Review collected by and hosted on G2.com.

Deepak K.

Unified communications engineer - M365

Mid-Market (51-1000 emp.)

10/13/2023

"Extraordinary security system"

5/5

What do you like best about Symantec Email Security.Cloud?

Symantec is one of the best email security solutions for most top-level organizations. Its main advantage is being on a cloud platform, which is highly effective and accurate in providing email security solutions. Review collected by and hosted on G2.com.

What do you dislike about Symantec Email Security.Cloud?

Its high business level of standards and features makes the software user-friendly, so it can't be disliked by anyone. Review collected by and hosted on G2.com.

Lin L.

Senior Infra Engineer, Network

Mid-Market (51-1000 emp.)

11/30/2023

"Email Security Solution with Symantec"

4/5

What do you like best about Symantec Email Security.Cloud?

Nowadays, all the users are encountering human errors such as missing email threat, ransomware, etc. Symantec is one of the best protection solution for the right business. Review collected by and hosted on G2.com.

What do you dislike about Symantec Email Security.Cloud?

There is a pricing subscription concern renewal of definition update. Review collected by and hosted on G2.com.