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# Cisco Secure Email Threat Defense vs Symantec Email Security.Cloud Comparison - What are their main differences?

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Cisco Secure Email Threat...Symantec Email Security.Cloud[+ Add Product](#)

Reviews

**Cisco Secure Email Threat Defense** [

4.3/5(28)

](https://www.g2.com/products/cisco-secure-email-threat-defense/reviews#reviews)

**Symantec Email Security.Cloud** [

4.1/5(66)

](https://www.g2.com/products/symantec-email-security-cloud/reviews#reviews)

Pricing

**Cisco Secure Email Threat Defense**
No pricing available

**Symantec Email Security.Cloud**
No pricing available

**Pricing Insights**
from reviews

Time to Implement

**Cisco Secure Email Threat Defense**
Not enough reviews yet

**Symantec Email Security.Cloud**
1 month

Based on 5 responses

Return on Investment

**Cisco Secure Email Threat Defense**
Not enough reviews yet

**Symantec Email Security.Cloud**
16 months

Based on 5 responses

Perceived Cost

**Cisco Secure Email Threat Defense**
$$$$$

**Symantec Email Security.Cloud**
$$$$$

Average Discount

**Cisco Secure Email Threat Defense**
Not enough reviews yet

**Symantec Email Security.Cloud**
18%

Pros & Cons

**Cisco Secure Email Threat Defense**
Not enough data

**Symantec Email Security.Cloud**
Not enough data

Integrations

**Cisco Secure Email Threat Defense**
Not enough data

**Symantec Email Security.Cloud**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_13aba37ae908d9cf29a2452925257ccc/microsoft-microsoft-exchange.jpeg "Product Avatar Image")

Microsoft Exchange Server 2019

](https://www.g2.com/products/microsoft-microsoft-exchange/reviews)[
View all
](https://www.g2.com/products/symantec-email-security-cloud/integrations)

Ratings

Meets Requirements

**Cisco Secure Email Threat Defense**

9.0

9.019

**Symantec Email Security.Cloud**

8.1

8.152

Ease of Use

**Cisco Secure Email Threat Defense**

8.4

8.419

**Symantec Email Security.Cloud**

8.0

8.050

Ease of Setup

**Cisco Secure Email Threat Defense**

8.5

8.58

**Symantec Email Security.Cloud**

7.6

7.627

Ease of Admin

**Cisco Secure Email Threat Defense**

9.0

9.08

**Symantec Email Security.Cloud**

7.9

7.925

Quality of Support

**Cisco Secure Email Threat Defense**

8.9

8.917

**Symantec Email Security.Cloud**

7.9

7.950

Has the product been a good partner in doing business?

**Cisco Secure Email Threat Defense**

9.6

9.68

**Symantec Email Security.Cloud**

8.2

8.225

Product Direction (% positive)

**Cisco Secure Email Threat Defense**

9.4

9.419

**Symantec Email Security.Cloud**

7.9

7.949

Features

Cloud Email Security[Hide 14 FeaturesShow 14 Features](javascript:void(0);)

9.0

5

8.6

16

Administration

Intelligence Reporting

9.7(won by 1.2)

5

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.5

12

|

Verified

Email Integration Suppor

9.3(won by 0.1)

5

|

Verified

9.2

12

|

Verified

Data Loss Prevention

9.3(won by 1.6)

5

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.7

10

|

Verified

Access Management

Not enough data

8.3(won by default)

12

|

Verified

Maintenance

Compliance

9.0(won by 0.5)

5

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.5

12

Auditing

Not enough data

8.2(won by default)

12

|

Verified

Allow and block lists

Not enough data

8.5(won by default)

12

|

Verified

Archiving

Not enough data

8.5(won by default)

12

|

Verified

Security

Anti-Malware/Anti-Spam

9.0

5

|

Verified

9.5(won by 0.5)

13

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Quarantine

8.3

5

|

Verified

8.6(won by 0.3)

12

|

Verified

Advanced Threat Protection (ATP)

8.7(won by 0.2)

5

|

Verified

8.5

12

|

Verified

Anti-Phishing

9.0

5

|

Verified

9.3(won by 0.3)

10

|

Verified

Encryption

Not enough data

9.3(won by default)

12

Account takeover prevention

Not enough data

8.2(won by default)

10

|

Verified

Secure Email Gateway[Hide 60 FeaturesShow 60 Features](javascript:void(0);)

9.5

5

8.7

9

Functionality

Anti-Spam

9.3(won by 0.4)

5

|

Verified

8.9

9

|

Verified

Anti-Malware

8.0

5

|

Verified

9.1(won by 1.1)

9

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Anti-Phishing

10.0(won by 0.9)

5

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

9.1

9

|

Verified

SURLB/URIBL Filtering

10.0(won by 1.5)

5

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.5

9

|

Verified

Quarantine

9.7(won by 1.6)

5

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.1

9

|

Verified

Outbound Email Monitoring

9.3(won by 0.4)

5

|

Verified

8.9

9

|

Verified

Advanced Threat Intelligence/Protection

9.3(won by 0.4)

5

|

Verified

8.9

9

|

Verified

Archiving

9.3(won by 0.6)

5

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.7

9

|

Verified

Reporting

9.7(won by 1.2)

5

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.5

9

|

Verified

On-prem deployment

10.0(won by default)

5

|

Verified

Feature Not Available

Email Attachment Protection

Not enough data

Not enough data

Phishing Protection

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Email Monitoring

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Agentic AI - Secure Email Gateway

Proactive Assistance

Not enough data

Not enough data

Additional Functionality

Activity Dashboard

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

Allow/Block List

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Vulnerability Scanning

Not enough data

Not enough data

Active Directory Integration

Not enough data

Not enough data

Threat Response

Not enough data

Not enough data

Search

Not enough data

Not enough data

Intrusion Detection System

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Spam Blocker

Not enough data

Not enough data

Encryption

Not enough data

Not enough data

Data Verification

Not enough data

Not enough data

Audit Management

Not enough data

Not enough data

Alerts/Escalation

Not enough data

Not enough data

Policy Management

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Archiving & Retention

Not enough data

Not enough data

Data Synchronization

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Microsoft Outlook Integration

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

Secure Login

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Spam Detection

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Scheduled/Automated Reports

Not enough data

Not enough data

Email Tracking

Not enough data

Not enough data

Fraud Detection

Not enough data

Not enough data

Event Logs

Not enough data

Not enough data

Data Retention Management

Not enough data

Not enough data

Backup and Recovery

Not enough data

Not enough data

Threat Intelligence

Not enough data

Not enough data

Whitelisting/Blacklisting

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Two-Factor Authentication

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Anti Virus

Not enough data

Not enough data

Data Loss Prevention

Not enough data

Not enough data

Risk Alerts

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Password Management

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Authentication

Not enough data

Not enough data

Intelligent Email Protection[Hide 12 FeaturesShow 12 Features](javascript:void(0);)

Not enough data

8.6

7

Administration

Compliance

Not enough data

8.3(won by default)

7

Intelligence Reporting

Not enough data

8.6(won by default)

7

Email Clients

Not enough data

8.6(won by default)

7

Role-Based Rules

Not enough data

8.3(won by default)

7

Detection

Data Exfiltration Detection

Not enough data

8.8(won by default)

7

Activity Monitoring

Not enough data

8.1(won by default)

7

Real-Time Detection

Not enough data

8.8(won by default)

7

Protection

Targeted Attack Prevention

Not enough data

8.3(won by default)

7

Policy Enforcement

Not enough data

8.9(won by default)

6

Spam Filtering

Not enough data

9.2(won by default)

6

Agentic AI - Intelligent Email Protection

Autonomous Task Execution

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Show 4 feature categories with incomplete data

Email Security[Hide 32 FeaturesShow 32 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Phishing Protection

Not enough data

Not enough data

Threat Response

Not enough data

Not enough data

Domain Check

Not enough data

Not enough data

Security Auditing

Not enough data

Not enough data

AI/Machine Learning

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Anomaly/Malware Detection

Not enough data

Not enough data

SURLB/URIBL Filtering

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Scheduled/Automated Reports

Not enough data

Not enough data

For MSPs

Not enough data

Not enough data

Whitelisting/Blacklisting

Not enough data

Not enough data

Fraud Detection

Not enough data

Not enough data

Spam Blocker

Not enough data

Not enough data

Spam Quarantine

Not enough data

Not enough data

API

Not enough data

Not enough data

Data Leak Prevention

Not enough data

Not enough data

Encryption

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Spam Analysis

Not enough data

Not enough data

Policy Management

Not enough data

Not enough data

Alerts/Escalation

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Vulnerability Scanning

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Threat Protection

Not enough data

Not enough data

Email Attachment Protection

Not enough data

Not enough data

Email Filtering

Not enough data

Not enough data

Two-Factor Authentication

Not enough data

Not enough data

Vulnerability Management[Hide 36 FeaturesShow 36 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Search/Filter

Not enough data

Not enough data

Risk Management

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Certificate Assessment

Not enough data

Not enough data

API

Not enough data

Not enough data

Incident Management

Not enough data

Not enough data

Automated Containment

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Vulnerability Scanning

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Policy Management

Not enough data

Not enough data

Asset Discovery

Not enough data

Not enough data

Penetration Testing

Not enough data

Not enough data

Runtime Container Security

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Security Auditing

Not enough data

Not enough data

Issue Tracking

Not enough data

Not enough data

Threat Intelligence

Not enough data

Not enough data

Patch Management

Not enough data

Not enough data

Endpoint Management

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Vulnerability Management

Not enough data

Not enough data

Goal Setting/Tracking

Not enough data

Not enough data

Vulnerability Assessment

Not enough data

Not enough data

Asset Tagging

Not enough data

Not enough data

Assessment Management

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Vulnerability/Threat Prioritization

Not enough data

Not enough data

Vulnerability Protection

Not enough data

Not enough data

Risk Assessment

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

SQL Injections

Not enough data

Not enough data

Security Awareness Training[Hide 39 FeaturesShow 39 Features](javascript:void(0);)

Not enough data

Not enough data

Assessment

Continuous Assessment

Not enough data

Not enough data

Phishing Assessment

Not enough data

Not enough data

Baselining

Not enough data

Not enough data

Risk Assessment

Not enough data

Not enough data

Training

Content Library

Not enough data

Not enough data

Interactive Training

Not enough data

Not enough data

Gamification

Not enough data

Not enough data

Administration

Risk-scoring

Not enough data

Not enough data

Customization

Not enough data

Not enough data

White-Labeling

Not enough data

Not enough data

Reporting

Not enough data

Not enough data

AI-generated Content

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Interactive Content

Not enough data

Not enough data

Additional Functionality

Reporting/Analytics

Not enough data

Not enough data

Assessment Management

Not enough data

Not enough data

Learning Management

Not enough data

Not enough data

Document Automation

Not enough data

Not enough data

Policy Management

Not enough data

Not enough data

Dashboard

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Training Management

Not enough data

Not enough data

Simulated Threat Attacks

Not enough data

Not enough data

Self-Paced Courses

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Risk Analysis

Not enough data

Not enough data

Progress Tracking

Not enough data

Not enough data

Threat Intelligence

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Regulatory Compliance

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Compliance Tracking

Not enough data

Not enough data

Interactive Learning

Not enough data

Not enough data

Interactive Reports

Not enough data

Not enough data

Goal Setting/Tracking

Not enough data

Not enough data

Self-paced Learning

Not enough data

Not enough data

Email Anti-spam[Hide 54 FeaturesShow 54 Features](javascript:void(0);)

Not enough data

Not enough data

Agentic AI - Email Anti-spam Features

Autonomous Task Execution

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Additional Functionality

Phishing Protection

Not enough data

Not enough data

Data Recovery

Not enough data

Not enough data

Archiving & Retention

Not enough data

Not enough data

Backup and Recovery

Not enough data

Not enough data

Policy Management

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Data Loss Prevention

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Data Storage Management

Not enough data

Not enough data

Fraud Detection

Not enough data

Not enough data

Email Routing

Not enough data

Not enough data

Data Verification

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Filtering

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

SURLB/URIBL Filtering

Not enough data

Not enough data

Security Auditing

Not enough data

Not enough data

Data Synchronization

Not enough data

Not enough data

Anti Virus

Not enough data

Not enough data

Risk Assessment

Not enough data

Not enough data

Greylisting

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Allow/Block List

Not enough data

Not enough data

Vulnerability Scanning

Not enough data

Not enough data

Active Directory Integration

Not enough data

Not enough data

Compression

Not enough data

Not enough data

Email Tracking

Not enough data

Not enough data

Encryption

Not enough data

Not enough data

Anti Spam

Not enough data

Not enough data

Disaster Recovery

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Spam Blocker

Not enough data

Not enough data

Microsoft Outlook Integration

Not enough data

Not enough data

Spam Analysis

Not enough data

Not enough data

API

Not enough data

Not enough data

Categorization/Grouping

Not enough data

Not enough data

Event Tracking

Not enough data

Not enough data

Inbox Management

Not enough data

Not enough data

Spam Detection

Not enough data

Not enough data

Authentication

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Spam Quarantine

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Data Retention Management

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![Cisco Secure Email Threat Defense](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_38b2594bf3660b0b77b70d2dd1b16fee/cisco-secure-email-threat-defense.jpg "Cisco Secure Email Threat Defense")](https://www.g2.com/products/cisco-secure-email-threat-defense/reviews)

Cisco Secure Email Threat Defense

Small-Business(50 or fewer emp.)

19.2%

Mid-Market(51-1000 emp.)

46.2%

Enterprise(\> 1000 emp.)

34.6%

[![Symantec Email Security.Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/7e0271a147c13a70a6587f9586b454a0/symantec-email-security-cloud.png "Symantec Email Security.Cloud")](https://www.g2.com/products/symantec-email-security-cloud/reviews)

Symantec Email Security.Cloud

Small-Business(50 or fewer emp.)

23.3%

Mid-Market(51-1000 emp.)

36.7%

Enterprise(\> 1000 emp.)

40.0%

Small-Business

(50 or fewer emp.)

19.2%

23.3%

Mid-Market

(51-1000 emp.)

46.2%

36.7%

Enterprise

(\> 1000 emp.)

34.6%

40.0%

Reviewers' Industry

[![Cisco Secure Email Threat Defense](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_38b2594bf3660b0b77b70d2dd1b16fee/cisco-secure-email-threat-defense.jpg "Cisco Secure Email Threat Defense")](https://www.g2.com/products/cisco-secure-email-threat-defense/reviews)
Cisco Secure Email Threat Defense

Information Technology and Services

19.2%

Higher Education

11.5%

Marketing and Advertising

7.7%

Architecture & Planning

3.8%

Computer Hardware

3.8%

Other

53.8%

[![Symantec Email Security.Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/7e0271a147c13a70a6587f9586b454a0/symantec-email-security-cloud.png "Symantec Email Security.Cloud")](https://www.g2.com/products/symantec-email-security-cloud/reviews)
Symantec Email Security.Cloud

Information Technology and Services

18.3%

Computer & Network Security

15.0%

Financial Services

8.3%

Computer Software

6.7%

Higher Education

6.7%

Other

45.0%

FAQs

## Cisco Secure Email Threat... vs Symantec Email Security.Cloud FAQs

Generated using AI

Last updated: August 15, 2026

### What is the difference between Symantec Email Security.Cloud vs Cisco Secure Email Threat...?

Cisco Secure Email Threat... stands out for higher reviewer ratings, stronger support and setup scores, and on-prem deployment options, while Symantec Email Security.Cloud is more widely reviewed and used in the enterprise segment.

| [Symantec Email Security.Cloud](https://www.g2.com/products/symantec-email-security-cloud/reviews) | [Cisco Secure Email Threat...](https://www.g2.com/products/cisco-secure-email-threat-defense/reviews) |
| --- | --- |
| 4.1/5 (67 reviews) | 4.3/5 (28 reviews) |
| Enterprise | Mid-Market |
| 7.6 | 8.5 |
| 8.0 | 8.9 |
| Trusted company in endpoint security, strong anti-spam and phishing protection | Flexible deployment (cloud and on-prem), advanced integration with Office 365, high performance |

### How do the pricing models of Symantec Email Security.Cloud and Cisco Secure Email Threat... compare?

Cisco Secure Email Threat... is rated higher for value, with a stronger Price/Cost satisfaction score than Symantec Email Security.Cloud.

- **Symantec Email Security.Cloud:** In recent reviews, several reviewers mention concerns about costly plans and pricing subscription renewals.
- **Cisco Secure Email Threat...:** Reviewers note the product is high in cost compared to other tools, but satisfaction with effectiveness and value is higher.

### What are the best alternatives to Symantec Email Security.Cloud and Cisco Secure Email Threat...?

The top three alternatives to Symantec Email Security.Cloud and Cisco Secure Email Threat... are Proofpoint Core Email..., Microsoft Defender for..., and Mimecast Advanced Email....

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Symantec Email Security.Cloud](https://www.g2.com/products/symantec-email-security-cloud/reviews) | 4.1/5 (67 reviews) | Enterprise | Costly plans noted in recent reviews | Trusted endpoint security, strong anti-spam and phishing protection |
| [Cisco Secure Email Threat...](https://www.g2.com/products/cisco-secure-email-threat-defense/reviews) | 4.3/5 (28 reviews) | Mid-Market | High cost, but high satisfaction with effectiveness | Flexible deployment, advanced Office 365 integration, high performance |
| [Proofpoint Core Email...](https://www.g2.com/products/proofpoint-core-email-protection/reviews) | 4.6/5 (601 reviews) | Enterprise | — | — |
| [Microsoft Defender for...](https://www.g2.com/products/microsoft-microsoft-defender-for-office-365/reviews) | 4.5/5 (299 reviews) | Mid-Market | — | — |
| [Mimecast Advanced Email...](https://www.g2.com/products/mimecast-advanced-email-security/reviews) | 4.4/5 (350 reviews) | Mid-Market | — | — |

### Which Cloud Email Security features should I prioritize when comparing Symantec Email Security.Cloud and Cisco Secure Email Threat...?

Buyers should prioritize deployment flexibility, integration capabilities, anti-phishing and anti-spam effectiveness, ease of setup, and quality of support when comparing Symantec Email Security.Cloud and Cisco Secure Email Threat....

- **Deployment flexibility:** Cisco Secure Email Threat... offers both cloud and on-prem deployment, while Symantec Email Security.Cloud is cloud-only.
- **Integration capabilities:** Cisco Secure Email Threat... is frequently praised for advanced integration with Office 365; Symantec Email Security.Cloud supports cross-platform integration.
- **Anti-phishing and anti-spam effectiveness:** Symantec Email Security.Cloud is highlighted for strong anti-spam and phishing protection; Cisco Secure Email Threat... is noted for advanced threat detection and scoring.
- **Ease of setup:** Cisco Secure Email Threat... scores 8.5, while Symantec Email Security.Cloud scores 7.6.
- **Quality of support:** Cisco Secure Email Threat... scores 8.9, while Symantec Email Security.Cloud scores 8.0.

### What are the pros and cons of Symantec Email Security.Cloud vs Cisco Secure Email Threat...?

Cisco Secure Email Threat... is strongest in deployment flexibility and support, while Symantec Email Security.Cloud is recognized for trusted anti-spam and phishing protection.

- **Symantec Email Security.Cloud strengths:** Trusted endpoint security, strong anti-spam and phishing protection, user-friendly interface, effective threat isolation, and multi-layered detection technologies.
- **Symantec Email Security.Cloud trade-offs:** Resource-intensive on-prem, occasional false positives, complex user interface, costly plans, and challenges with implementation and integration.
- **Cisco Secure Email Threat... strengths:** Flexible deployment (cloud and on-prem), advanced integration with Office 365, high performance, effective anti-malware and anti-phishing, and responsive customer support.
- **Cisco Secure Email Threat... trade-offs:** High cost compared to other tools, frequent firmware patches increase admin tasks, limited report customization, and a learning curve for the interface.

### Is Symantec Email Security.Cloud or Cisco Secure Email Threat... better for small businesses?

Cisco Secure Email Threat... is better suited for small businesses, as it is most used in the Mid-Market segment and receives strong satisfaction scores from reviewers in that segment.

- **Symantec Email Security.Cloud:** Largest segment is Enterprise; reviewers note challenges with cost and implementation for smaller organizations.
- **Cisco Secure Email Threat...:** Largest segment is Mid-Market; reviewers highlight ease of use, strong support, and effective protection for organizations of all sizes.

### Which Cloud Email Security platform has better integrations?

Reviewers rate Symantec Email Security.Cloud and Cisco Secure Email Threat... at parity for integrations, with both products supporting integration with major platforms.

- **Symantec Email Security.Cloud:** Recent reviews mention integration with Outlook and cross-platform support.
- **Cisco Secure Email Threat...:** Recent reviews highlight integration with Office 365 and compatibility with various mail servers.

### How do Symantec Email Security.Cloud and Cisco Secure Email Threat... compare on customer support?

Cisco Secure Email Threat... leads on Quality of Support with a 0.9-point advantage (8.9 vs 8.0).

- **Symantec Email Security.Cloud:** Reviewers describe support as generally good but occasionally slow to respond or requiring multiple explanations.
- **Cisco Secure Email Threat...:** Reviewers consistently praise responsive and helpful customer support, with high satisfaction across recent reviews.

### Which is easier to implement, Symantec Email Security.Cloud or Cisco Secure Email Threat...?

Cisco Secure Email Threat... is easier to implement, with a 0.9-point higher Ease of Setup score (8.5 vs 7.6).

- **Symantec Email Security.Cloud:** Reviewers note setup can be complex, with some challenges for new users and during integration, but appreciate available support resources.
- **Cisco Secure Email Threat...:** Reviewers highlight straightforward setup, especially with assistance from Cisco engineers, and effective onboarding for various infrastructures.

### Which product has better Reporting?

Cisco Secure Email Threat... is favored for Reporting, with reviewers citing more effective and customizable reporting features.

- **Symantec Email Security.Cloud:** Reviewers mention easy reporting and phishing pattern submission, but note a desire for more detailed metrics and dashboard improvements.
- **Cisco Secure Email Threat...:** Reviewers highlight advanced malicious reporting and detailed visibility, though some mention limited customization options.

Alternatives

**Cisco Secure Email Threat Defense Alternatives**

 ![Proofpoint Core Email Protection](https://images.g2crowd.com/uploads/product/hd_favicon/8adf2eedd5616a9f5e200c4520f6d30d/proofpoint-core-email-protection.svg "Proofpoint Core Email Protection")

[
Proofpoint Core Email...
](/products/proofpoint-core-email-protection/reviews)

 ![Mimecast Advanced Email Security](https://images.g2crowd.com/uploads/product/hd_favicon/4de3129d806e9580f2866c054f5a8591/mimecast-advanced-email-security.svg "Mimecast Advanced Email Security")

[
Mimecast Advanced Email...
](/products/mimecast-advanced-email-security/reviews)

 ![Microsoft Defender for Office 365](https://images.g2crowd.com/uploads/product/hd_favicon/a8a99a96fda235658139f710592f8a53/microsoft-microsoft-defender-for-office-365.svg "Microsoft Defender for Office 365")

[
Microsoft Defender for...
](/products/microsoft-microsoft-defender-for-office-365/reviews)

 ![SpamTitan Email Security](https://images.g2crowd.com/uploads/product/hd_favicon/1553620140/spamtitan-email-security.svg "SpamTitan Email Security")

[
SpamTitan Email Security
](/products/spamtitan-email-security/reviews)

**Symantec Email Security.Cloud Alternatives**

 ![Proofpoint Core Email Protection](https://images.g2crowd.com/uploads/product/hd_favicon/8adf2eedd5616a9f5e200c4520f6d30d/proofpoint-core-email-protection.svg "Proofpoint Core Email Protection")

[
Proofpoint Core Email...
](/products/proofpoint-core-email-protection/reviews)

 ![Microsoft Defender for Office 365](https://images.g2crowd.com/uploads/product/hd_favicon/a8a99a96fda235658139f710592f8a53/microsoft-microsoft-defender-for-office-365.svg "Microsoft Defender for Office 365")

[
Microsoft Defender for...
](/products/microsoft-microsoft-defender-for-office-365/reviews)

 ![Mimecast Advanced Email Security](https://images.g2crowd.com/uploads/product/hd_favicon/4de3129d806e9580f2866c054f5a8591/mimecast-advanced-email-security.svg "Mimecast Advanced Email Security")

[
Mimecast Advanced Email...
](/products/mimecast-advanced-email-security/reviews)

 ![SpamTitan Email Security](https://images.g2crowd.com/uploads/product/hd_favicon/1553620140/spamtitan-email-security.svg "SpamTitan Email Security")

[
SpamTitan Email Security
](/products/spamtitan-email-security/reviews)

## Cisco Secure Email Threat Defense vs Symantec Email Security.Cloud

When assessing the two solutions, reviewers found Cisco Secure Email Threat Defense easier to use, set up, and administer. Reviewers also preferred doing business with Cisco Secure Email Threat Defense overall.

- Reviewers felt that Cisco Secure Email Threat Defense meets the needs of their business better than Symantec Email Security.Cloud.
- When comparing quality of ongoing product support, reviewers felt that Cisco Secure Email Threat Defense is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Cisco Secure Email Threat Defense over Symantec Email Security.Cloud.