Symantec Email Security.Cloud Reviews & Product Details

Symantec Email Security.Cloud is used to filter unwanted and malicious email, helping protect organizations from spam, phishing, and malware. By keeping more of these messages out of inboxes, it can reduce the time users spend handling email threats.

What company sizes and industries is Symantec Email Security.Cloud the best fit for?

Positive experiences span small businesses, mid-market organizations, and enterprises. The strongest industry clusters include technology and computer/network security, alongside financial services and telecommunications.

Company size: Small businesses with 50 or fewer employees, mid-market organizations with 51–1,000 employees, and enterprises with more than 1,000 employees.
Technology and security: Computer & Network Security, Information Technology and Services, and Computer Software.
Other represented industries: Financial Services, Telecommunications, and Higher Education.

How long does it take to implement Symantec Email Security.Cloud across a team?

Teams have gone live in under a day or within a month, while some implementations have taken longer. Under a month is the most common timeline.

Time to go live	Relative frequency
Under 1 month	Most common
1–3 months	Also reported
Under 1 day	Also reported
3–6 months	Less common
6–12 months	Less common

What customer support options does Symantec Email Security.Cloud provide, and how do users find the overall support experience?

Support is available through email and a help desk. The experience is mixed: users describe helpful, accessible assistance that can resolve implementation issues, while others find responses slow or communication difficult.

Is Symantec Email Security.Cloud considered safe and secure for handling data?

Symantec Email Security.Cloud is used to block spam, phishing, and malware, and users describe it as an important layer of protection for email and organizational communications. The filtering can also catch legitimate messages, so teams may need to review quarantined mail or adjust exclusions; some users also note that scans can take time.

G2 reviews are authentic and verified.

Here's how.

UI

Verified User in Information Technology and Services

Enterprise (> 1000 emp.)

10/4/2017

"It is used to reject malware injection in the local machine within the external applications."

3.5/5

What do you like best about Symantec Email Security.Cloud?

It rejects spam from office 365 which is widely used. Review collected by and hosted on G2.com.

What do you dislike about Symantec Email Security.Cloud?

It consumes time to perform the malware scanning. Review collected by and hosted on G2.com.

Recommendations to others considering Symantec Email Security.Cloud:

It protects the confidentiality in emails and encrypts the emails for advanced security protection which is more useful. Review collected by and hosted on G2.com.

What problems is Symantec Email Security.Cloud solving and how is that benefiting you?

Protect your users from Business Email Compromise scams by using a sophisticated impersonation engine to block attacks that masquerade as a user or spoof a domain in your organization Review collected by and hosted on G2.com.

HA

Habib A.

Technical Advisor

Enterprise (> 1000 emp.)

10/2/2017

"Security Software"

2.5/5

What do you like best about Symantec Email Security.Cloud?

Fast and Secure, ease of use, and great reporting Review collected by and hosted on G2.com.

What do you dislike about Symantec Email Security.Cloud?

It is working best for our business as compared to the last product Review collected by and hosted on G2.com.

UG

Verified User in Government Administration

Mid-Market (51-1000 emp.)

1/2/2018

"good antivirus software"

4/5

What do you like best about Symantec Email Security.Cloud?

Symantec is good virus protection, easy to use Review collected by and hosted on G2.com.

What do you dislike about Symantec Email Security.Cloud?

supports most platforms but not so good for iOS Review collected by and hosted on G2.com.

IR

Verified User in Retail

Mid-Market (51-1000 emp.)

10/30/2017

"Needs more blocking capability and better search."

4/5

What do you like best about Symantec Email Security.Cloud?

The product was pretty simple to install, configure, and use. Configuration was also relatively straightforward and the UI is very good. Review collected by and hosted on G2.com.

What do you dislike about Symantec Email Security.Cloud?

Search is very slow and gives limited results. Blocking functionality needs to be more robust. Review collected by and hosted on G2.com.