Symantec Email Security.Cloud Features
Administration (15)
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Intelligence Reporting
Actively gathers data on suspicious sources and characteristics of potentially malicious content
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Email Integration Suppor
Supports secure implementation with popular email applications and clients.
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Access Management
Allows administrators to set user access privileges to permit approved parties to access sensitive data.
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Data Loss Prevention
Has pre-built data loss prevention (DLP) functions which prevent employees or accounts that have been hacked from sending out sensitive information.
Compliance
Supports compliance with PII, GDPR, HIPPA, PCI, and other regulatory standards.
Intelligence Reporting
Actively gathers data on suspicious sources and characteristics of potentially malicious content
Email Clients
Supports secure implementation with popular email applications and clients.
Role-Based Rules
Allows administrators to set user access privileges to permit approved parties to access sensitive data.
Risk-scoring
Calculates risk based on user behavior, baselines, and improvements.
Customization
Customizable solution so administers can adjust content to industry, position, etc.
White-Labeling
Allows users to implement their own branding throughout the platform.
Reporting
Provides analytics tools that reveal important business metrics and track progress.
AI-generated Content
Uses generative AI to create training scenarios, deepfake simulations, or tailored modules.
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Interactive Content
Allow the audience to interact or engage with the content
Maintenance (4)
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Auditing
Access pre-built and custom reports to monitor user activity and storage.
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Allow and block lists
Prevents previous committers of fraud and other suspicious accounts from future communications
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Compliance
Supports compliance with PII, GDPR, HIPPA, PCI, and other regulatory standards.
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Archiving
Archives conversations, files, and other communications for future reference
Security (6)
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Anti-Malware/Anti-Spam
Prevents malware or spam in emails either through predictive or reactive anti-malware/anti-spam tools.
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Encryption
Encrypts the content of emails and their attachments.
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Quarantine
Isolates potentially malicious content and files before they can gain network access
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Advanced Threat Protection (ATP)
Includes advanced tools, including machine learning analysis to detect threats often missed by traditional filtering tools, such as unsafe attachments, advanced malware, and targetted social engineering attacks.
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Anti-Phishing
Prevents both phishing attacks and spear-fishing attacks, including impersonation attacks.
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Account takeover prevention
Has pre-built data loss prevention (DLP) functions which prevent employees or accounts that have been hacked from sending out sensitive information.
Detection (3)
Data Exfiltration Detection
Alerts administrators and other related parties about the unauthorized movement or release of company information.
Activity Monitoring
Monitors user email activity, documents behaviors for baselining and anomaly detection.
Real-Time Detection
Constantly monitors system to detect anomalies in real time.
Protection (3)
Targeted Attack Prevention
Analyzes historical email data, identifies at-risk individuals, then detects and blocks targeted spam emails.
Policy Enforcement
Allows administrators to set policies for security and governance.
Spam Filtering
Prevents spam emails containing phishing links, suspicious URLs, and malicous attatchments from reaching a user's inbox.
Assessment (4)
Continuous Assessment
The abillity to automate assessment or have assesments scheduled and delivered continuously.
Phishing Assessment
Sends users phishing emails, voicemails, messages through SMS, Slack, Teams, etc. to test user's threat-identification abilities.
Baselining
Assess current state of user security training, prior to training, which can be used to track performance and improvement.
Risk Assessment
Initiate collection and analysis of known risks
Training (3)
Content Library
Provides users with a pre-built library of useable security-related informational content.
Interactive Training
Engages users through content in the form of interactive applications, games, and modules.
Gamification
Contains gamification tools, including but not limited to badges, leaderboards, and point scoring.
Functionality (14)
Anti-Spam
Prevents unwanted emails including bulk, mass, or other junk emails from reaching recipients mailboxes.
Anti-Malware
Prevents emails with malicious links or attachments embedded with malware, such as ransomware, spyware, and other viruses, from reaching email recipients.
Anti-Phishing
prevent social-engineering attacks such as phishing, spear-phishing, and c-level executive impersonation attacks.
SURLB/URIBL Filtering
Rejecting phishing emails that include suspicious URLs or links to websites that have been previously flagged.
Quarantine
Includes a quarantine area for users to manually inspect suspicious emails.
Outbound Email Monitoring
Monitors outgoing mail to prevent data loss by encrypting messages or preventing the messages from being sent.
Advanced Threat Intelligence/Protection
Includes advanced threat protections such as machine learning to conduct abnormal behavioral analysis, display name spoof detection especially regarding c-level impersonation attacks, detecting lookalike email domains that are visually confusing.
Archiving
Offers archival email retention for compliance purposes.
Reporting
Offers standard reporting functionality.
Email Attachment Protection
Provides protection against malicious attachments.
Phishing Protection
Identify phishing emails
Single Sign On
Allow users to access multiple services after entering their login credentials once
Email Monitoring
Ability to oversee and optimize the operations of a mail server
Real-Time Monitoring
Active monitoring of systems, applications, or networks
Agentic AI - Secure Email Gateway (1)
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Agentic AI - Email Anti-spam Features (2)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Agentic AI - Intelligent Email Protection (2)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Adaptive Learning
Improves performance based on feedback and experience
Additional Functionality (121)
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Assessment Management
Creation, administration, and evaluation of assessments or tests
Learning Management
Organize and track educational activities
Document Automation
Automated or logic-based workflows that assist in the creation of electronic documents
Policy Management
Create, manage, and track policies and procedures within an organization
Dashboard
Assembly of graphs and charts for visualizing and tracking statistics/metrics
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Training Management
Track employee/learner's progression through training programs
Simulated Threat Attacks
Controlled, realistic exercises that mimic real cyber threats to test an organization/user's security measures and preparedness.
Self-Paced Courses
Data Visualization
Graphical representation of data
Risk Analysis
Analyze potential risks across the organization
Progress Tracking
Reporting on how each user, task or process has advanced since its initiation
Threat Intelligence
Information to prevent, understand and identify cyber threats
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Regulatory Compliance
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Surveys & Feedback
Gauge satisfaction and receive information for improvement and success
Customizable Reports
Alter the layout and content of reports
Compliance Tracking
Track and report regulatory data to either internal management or external stakeholders
Interactive Learning
Students are encouraged to interact with technology-enabled study materials during the course of learning
Interactive Reports
Edit and personalize data view as needed
Goal Setting/Tracking
Establish measurable goals and objectives and track their progress over a specific period of time
Self-paced Learning
Identifying your own learning needs, setting goals, finding the necessary resources, and evaluating your own knowledge
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Audit Trail
A record of all activities within the system, including user access, changes made, etc.
Allow/Block List
Lists of domains/addresses that are allowed / rejected
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Vulnerability Scanning
Discover patch statuses and vulnerabilities
Active Directory Integration
Integrates with Active Directory
Threat Response
Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm
Search
Search and/or filter for items using names, keywords, descriptions, tags, metadata, etc.
Intrusion Detection System
Identify and alert about security breaches by third parties
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Spam Blocker
Filters used to determine different types of malware threats
Encryption
Convert data into a code for security
Data Verification
Process of checking different types of data for accuracy to avoid errors or inconsistencies
Audit Management
Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
Alerts/Escalation
System alerts about the need to escalate an issue or request
Policy Management
Create, manage, and track policies and procedures within an organization
Customizable Reports
Alter the layout and content of reports
Archiving & Retention
Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes
Data Synchronization
Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency
Activity Tracking
Track and document all activities across devices, networks, and other systems
Microsoft Outlook Integration
SSL Security
Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
Secure Login
At least a username and password is required to access the system
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Spam Detection
Detect spam, BOT, or invalid email addresses
Real-Time Notifications
Notifications that are delivered to users as soon as an event occurs
Scheduled/Automated Reports
Set a time to generate routine reports automatically
Email Tracking
Track delivered, received, and opened emails
Fraud Detection
Identify and prevent suspicious activity
Event Logs
A chronological record of actions or occurrences within a network, software, or process
Data Retention Management
Manage/customize policies to organize data and determine where data should be stored or archived and for how long.
Backup and Recovery
Create backups and provide methods to recover deleted/lost data
Threat Intelligence
Information to prevent, understand and identify cyber threats
Whitelisting/Blacklisting
Control system access and/or deliverability for applications and email addresses
Data Import/Export
Import and export data to and from software applications
Two-Factor Authentication
Extra layer of security that requires not only a password and username but also something specific to that user
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Anti Virus
Prevents, detects and removes malware
Data Loss Prevention
Safeguard confidential data and meet compliance regulations
Risk Alerts
Notifying as a warning or reminder of a potential or imminent hazard
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Password Management
Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Authentication
Verify the identity of users/devices to enable secure access
Phishing Protection
Identify phishing emails
Data Recovery
Ability to restore deleted, hidden, or lost data from an email server/system
Archiving & Retention
Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes
Backup and Recovery
Create backups and provide methods to recover deleted/lost data
Policy Management
Create, manage, and track policies and procedures within an organization
Email Management
Manage, store and organize emails within the system or via third-party apps
Data Loss Prevention
Safeguard confidential data and meet compliance regulations
Single Sign On
Allow users to access multiple services after entering their login credentials once
Data Storage Management
Manage and store data in a database
Fraud Detection
Identify and prevent suspicious activity
Email Routing
Route emails to multiple servers
Data Verification
Process of checking different types of data for accuracy to avoid errors or inconsistencies
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Filtering
Find & retrieve relevant data or documents
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
SURLB/URIBL Filtering
Rejecting phishing emails that include suspicious URLs or links to websites that have been previously flagged.
Security Auditing
Systematic evaluation of the security of a company's overall security system and situation
Data Synchronization
Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency
Anti Virus
Prevents, detects and removes malware
Risk Assessment
Initiate collection and analysis of known risks
Greylisting
A request to the original server for a message to be resent
Audit Trail
A record of all activities within the system, including user access, changes made, etc.
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Allow/Block List
Lists of domains/addresses that are allowed / rejected
Vulnerability Scanning
Discover patch statuses and vulnerabilities
Active Directory Integration
Integrates with Active Directory
Compression
Reduction in the number of bits needed to represent data
Email Tracking
Track delivered, received, and opened emails
Encryption
Convert data into a code for security
Anti Spam
Techniques to prevent and filter unwanted or unsolicited email spam from reaching a user's inbox
Disaster Recovery
Plan and implement business continuity measures in case of unforeseen events
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Tagging
Attach digital tags to documents and assets for identification, search, or monitoring purposes
Secure Data Storage
Securely stores data to prevent data loss or breaches
Activity Tracking
Track and document all activities across devices, networks, and other systems
Spam Blocker
Filters used to determine different types of malware threats
Microsoft Outlook Integration
Spam Analysis
Analysis and detection of spam-related traffic
API
Application programming interface that allows for integration with other systems/databases
Categorization/Grouping
Organize and group data or items based on various criteria
Event Tracking
Inbox Management
Organize, prioritize, and manage incoming communications
Spam Detection
Detect spam, BOT, or invalid email addresses
Authentication
Verify the identity of users/devices to enable secure access
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Spam Quarantine
Feature in email systems that identifies suspicious or unsolicited emails and holds them in a separate folder for review or deletion
SSL Security
Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Data Retention Management
Manage/customize policies to organize data and determine where data should be stored or archived and for how long.
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Monitoring
Observe and track the demand, usage, progress or quality of a system, product, or user


