It is easy to use, this feature implementation prevents phishing attacks and spam emails Review collected by and hosted on G2.com.
sometimes i felt lacking of Customer Support Review collected by and hosted on G2.com.
Last updated: Nov 04, 2026
| Time to go live | Relative frequency |
|---|---|
| Under 1 month | Most common |
| 1–3 months | Also reported |
| Under 1 day | Also reported |
| 3–6 months | Less common |
| 6–12 months | Less common |
It is easy to use, this feature implementation prevents phishing attacks and spam emails Review collected by and hosted on G2.com.
sometimes i felt lacking of Customer Support Review collected by and hosted on G2.com.
Instant blocking and custom policy also SPF lookup checks Review collected by and hosted on G2.com.
No sandboxing available to scan mail with live traffic Review collected by and hosted on G2.com.

The best thing about Symantec Phishing Readiness is we are able to simulate spear phishing attack to employees that can be customized for each departments, therefore able to mimic attackers behaviour and ensured the organization employees are adequately trained to spear phishing attacks. Review collected by and hosted on G2.com.
Symantec support are quite slow to response and for the remote session is quite challenging as they prefer to resolve the situation by chatting in the support portal messages. Review collected by and hosted on G2.com.

Symantec Email Security Cloud is a tool that aims to protect email. Not only antispam and antivirus protection. It has the options of encryption, data protection, URL isolation, attachments isolation, and URL Protection at the moment of clicking. For me, one of the main tools that email security tools should have should be antiphishing and identity theft protection. With Email Security Cloud, you have the option to buy this protection. With URL isolation, the phishing protection works side by side with the reputation and also constantly analyzes the web page in which you are browsing to verify that the end-user does not enter confidential information.
The cloud-based management console saves all the work in the on-premises infrastructure. In addition, the console is very intuitive for administrators who do not have much experience. Review collected by and hosted on G2.com.
It is difficult to find something disadvantageous to the product. Compared to its predecessor, Symantec Messaging Gateway, many options are limited, for example, the Data Protection rules. What is available works very well, but they limited the customization of the policies a bit. Review collected by and hosted on G2.com.

Easy to deploy targeted emails and analyze employee behavior. Instant blocking and custom policy also SPF lookup checks,The program integrates with Outlook and catches a lot of potential malware threats.This scans actively and is not intrusive and doesn't slow down the computer in the process.Instant blocking and custom policy also SPF lookup checks.The trainings which are provided very informative and useful. It helps me a lot to learn the key concepts and concentrate on the security. Having this application makes me aware all the time that there can be phishing attack and I am being careful.Phishing is one of the dangerous threats for the companies nowadays, therefore, giving information to the users and making them aware is one of the important actions to take. In our company this tool is used very frequently and with the help of this tool, the users understand the importance of the security and the ones who fail have to take the training provided.
Improve compliance & risk management
Drive revenue growth
Reduce time to market
Drive innovation
Enhance decision making Review collected by and hosted on G2.com.
The interface needs to be improved better for a better look and feel—detailed metrics to assess susceptibility to phishing attacks. The simulated phishing emails can easily be seen that they are fake. To have more awareness, they can be more accurate. The contents in training also need to be updated very frequently. I would have more training content available for the users since the phishing attacks are increasing daily, and sometimes it is difficult to identify them. It is better to have simulations very frequently and also have more pieces of training. Review collected by and hosted on G2.com.
Easy to use and analyze. Fast blocking and easy to create custom policy and SPF lookup checks. Outlook integration helps to investigate potential threats. It is like an active scan. The best part is that no visual impact was seen on Systems. The training material and user guides provided were helpful. Review collected by and hosted on G2.com.
The UI can be a little better and should have more detailed metrics to assess susceptibility to phishing attacks. The phishing emails are easy to guess. For example, the sender email can be made to include non-alphabet characters, like "alpha," which seems like "a" but can trick the user into thinking that mail and link are genuine. Review collected by and hosted on G2.com.

Easy setup, good for training users with phishing tests, secure email protections, simulation. Review collected by and hosted on G2.com.
Less user friendly console. Could be better. Review collected by and hosted on G2.com.

-easy deployment
-integration with different mail clients
-malware capture and detection capabilities are amazing
-easy to define policies
-can define custom policies for SPF lookups
-helpful in analysing user's behaviour patterns
-overall all features are good Review collected by and hosted on G2.com.
-interface needs some improvement
-need improvement in simulated mails because they are easy to identifying that it is fake.
-sandbox is not available Review collected by and hosted on G2.com.

educating employees to withstand from phishing attacks and differentiate them. Review collected by and hosted on G2.com.
Hard to keep up with recent updates and verity of attacks Review collected by and hosted on G2.com.

It is very simple to use and helps to connect to VPN and secures data to a great extent. Review collected by and hosted on G2.com.
The only thing I disliked is the support not provided for email. Review collected by and hosted on G2.com.
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Averages based on real user reviews.
1 month
16 months
18%