--- title: Symantec Email Security.Cloud Reviews meta_title: 'Symantec Email Security.Cloud Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 66 reviews by the users' company size, role or industry to find out how Symantec Email Security.Cloud works for a business like yours. aggregate_rating: rating_value: 4.1 review_count: 66 scale: '5' date_modified: '2026-11-08' parent_category: name: Email Security url: https://www.g2.com/categories/email-security ---

Symantec Email Security.Cloud Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

16 months

User Insights

Average based on 66 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

Symantec Email Security.Cloud Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Symantec Email Security.Cloud, and what problem is it built to solve?

Symantec Email Security.Cloud is used to filter unwanted and malicious email, helping protect organizations from spam, phishing, and malware. By keeping more of these messages out of inboxes, it can reduce the time users spend handling email threats.

What company sizes and industries is Symantec Email Security.Cloud the best fit for?

Positive experiences span small businesses, mid-market organizations, and enterprises. The strongest industry clusters include technology and computer/network security, alongside financial services and telecommunications.
  • Company size: Small businesses with 50 or fewer employees, mid-market organizations with 51–1,000 employees, and enterprises with more than 1,000 employees.
  • Technology and security: Computer & Network Security, Information Technology and Services, and Computer Software.
  • Other represented industries: Financial Services, Telecommunications, and Higher Education.

How long does it take to implement Symantec Email Security.Cloud across a team?

Teams have gone live in under a day or within a month, while some implementations have taken longer. Under a month is the most common timeline.
Time to go live Relative frequency
Under 1 month Most common
1–3 months Also reported
Under 1 day Also reported
3–6 months Less common
6–12 months Less common

What customer support options does Symantec Email Security.Cloud provide, and how do users find the overall support experience?

Support is available through email and a help desk. The experience is mixed: users describe helpful, accessible assistance that can resolve implementation issues, while others find responses slow or communication difficult.

Is Symantec Email Security.Cloud considered safe and secure for handling data?

Symantec Email Security.Cloud is used to block spam, phishing, and malware, and users describe it as an important layer of protection for email and organizational communications. The filtering can also catch legitimate messages, so teams may need to review quarantined mail or adjust exclusions; some users also note that scans can take time.

Symantec Email Security.Cloud Reviews (66)

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Reviews

Symantec Email Security.Cloud Reviews (66)

View 1 Video Reviews
4.1
66 reviews

What do users say?

Generated using AI from real user reviews
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Verified User in Computer Software
UC
Verified User in Computer Software
Enterprise (> 1000 emp.)
"Email Security against frauds, Phishing"
4.5/5
What do you like best about Symantec Email Security.Cloud?

It is easy to use, this feature implementation prevents phishing attacks and spam emails Review collected by and hosted on G2.com.

What do you dislike about Symantec Email Security.Cloud?

sometimes i felt lacking of Customer Support Review collected by and hosted on G2.com.

Verified User in Telecommunications
AT
Verified User in Telecommunications
Enterprise (> 1000 emp.)
Originally submitted 4/2/2021
"Very good in terms of attachments and embedded links in mails"
4/5
What do you like best about Symantec Email Security.Cloud?

Instant blocking and custom policy also SPF lookup checks Review collected by and hosted on G2.com.

What do you dislike about Symantec Email Security.Cloud?

No sandboxing available to scan mail with live traffic Review collected by and hosted on G2.com.

Darmintra T.
DT
Darmintra T.
Senior Security Analyst
Mid-Market (51-1000 emp.)
"Symantec Phishing Readiness Review"
4/5
What do you like best about Symantec Email Security.Cloud?

The best thing about Symantec Phishing Readiness is we are able to simulate spear phishing attack to employees that can be customized for each departments, therefore able to mimic attackers behaviour and ensured the organization employees are adequately trained to spear phishing attacks. Review collected by and hosted on G2.com.

What do you dislike about Symantec Email Security.Cloud?

Symantec support are quite slow to response and for the remote session is quite challenging as they prefer to resolve the situation by chatting in the support portal messages. Review collected by and hosted on G2.com.

Kevyn G.
KG
Kevyn G.
Cyber Security Engineer
Mid-Market (51-1000 emp.)
"Working with email protection from the administrator perspective and from the end user perspective."
4.5/5
What do you like best about Symantec Email Security.Cloud?

Symantec Email Security Cloud is a tool that aims to protect email. Not only antispam and antivirus protection. It has the options of encryption, data protection, URL isolation, attachments isolation, and URL Protection at the moment of clicking. For me, one of the main tools that email security tools should have should be antiphishing and identity theft protection. With Email Security Cloud, you have the option to buy this protection. With URL isolation, the phishing protection works side by side with the reputation and also constantly analyzes the web page in which you are browsing to verify that the end-user does not enter confidential information.

The cloud-based management console saves all the work in the on-premises infrastructure. In addition, the console is very intuitive for administrators who do not have much experience. Review collected by and hosted on G2.com.

What do you dislike about Symantec Email Security.Cloud?

It is difficult to find something disadvantageous to the product. Compared to its predecessor, Symantec Messaging Gateway, many options are limited, for example, the Data Protection rules. What is available works very well, but they limited the customization of the policies a bit. Review collected by and hosted on G2.com.

VivekPrasanth R.
VR
VivekPrasanth R.
Senior Security Specialist
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Symantec Phishing Readiness"
4/5
What do you like best about Symantec Email Security.Cloud?

Easy to deploy targeted emails and analyze employee behavior. Instant blocking and custom policy also SPF lookup checks,The program integrates with Outlook and catches a lot of potential malware threats.This scans actively and is not intrusive and doesn't slow down the computer in the process.Instant blocking and custom policy also SPF lookup checks.The trainings which are provided very informative and useful. It helps me a lot to learn the key concepts and concentrate on the security. Having this application makes me aware all the time that there can be phishing attack and I am being careful.Phishing is one of the dangerous threats for the companies nowadays, therefore, giving information to the users and making them aware is one of the important actions to take. In our company this tool is used very frequently and with the help of this tool, the users understand the importance of the security and the ones who fail have to take the training provided.

Improve compliance & risk management

Drive revenue growth

Reduce time to market

Drive innovation

Enhance decision making Review collected by and hosted on G2.com.

What do you dislike about Symantec Email Security.Cloud?

The interface needs to be improved better for a better look and feel—detailed metrics to assess susceptibility to phishing attacks. The simulated phishing emails can easily be seen that they are fake. To have more awareness, they can be more accurate. The contents in training also need to be updated very frequently. I would have more training content available for the users since the phishing attacks are increasing daily, and sometimes it is difficult to identify them. It is better to have simulations very frequently and also have more pieces of training. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Symantec Phishing readiness: Review"
4/5
What do you like best about Symantec Email Security.Cloud?

Easy to use and analyze. Fast blocking and easy to create custom policy and SPF lookup checks. Outlook integration helps to investigate potential threats. It is like an active scan. The best part is that no visual impact was seen on Systems. The training material and user guides provided were helpful. Review collected by and hosted on G2.com.

What do you dislike about Symantec Email Security.Cloud?

The UI can be a little better and should have more detailed metrics to assess susceptibility to phishing attacks. The phishing emails are easy to guess. For example, the sender email can be made to include non-alphabet characters, like "alpha," which seems like "a" but can trick the user into thinking that mail and link are genuine. Review collected by and hosted on G2.com.

Harish K.
HK
Harish K.
Splunk & Network Security Engineer
Mid-Market (51-1000 emp.)
"Better product, safer future"
4/5
What do you like best about Symantec Email Security.Cloud?

Easy setup, good for training users with phishing tests, secure email protections, simulation. Review collected by and hosted on G2.com.

What do you dislike about Symantec Email Security.Cloud?

Less user friendly console. Could be better. Review collected by and hosted on G2.com.

Deepak k.
DK
Deepak k.
Network & Infrastructure Security Projects and Assessments, Third Party Risk managemet
Enterprise (> 1000 emp.)
"Amazing experience with Symantec Phishing Rediness, best in instant blocking phishing email links"
4/5
What do you like best about Symantec Email Security.Cloud?

-easy deployment

-integration with different mail clients

-malware capture and detection capabilities are amazing

-easy to define policies

-can define custom policies for SPF lookups

-helpful in analysing user's behaviour patterns

-overall all features are good Review collected by and hosted on G2.com.

What do you dislike about Symantec Email Security.Cloud?

-interface needs some improvement

-need improvement in simulated mails because they are easy to identifying that it is fake.

-sandbox is not available Review collected by and hosted on G2.com.

Vijith P.
VP
Vijith P.
Security Analyst
Small-Business (50 or fewer emp.)
"Best in class first line defence"
5/5
What do you like best about Symantec Email Security.Cloud?

educating employees to withstand from phishing attacks and differentiate them. Review collected by and hosted on G2.com.

What do you dislike about Symantec Email Security.Cloud?

Hard to keep up with recent updates and verity of attacks Review collected by and hosted on G2.com.

Anand B.
AB
Anand B.
Lead Technical Analyst
Enterprise (> 1000 emp.)
Originally submitted 1/12/2018
"Symantec Cloud Security - A good choice"
4.5/5
What do you like best about Symantec Email Security.Cloud?

It is very simple to use and helps to connect to VPN and secures data to a great extent. Review collected by and hosted on G2.com.

What do you dislike about Symantec Email Security.Cloud?

The only thing I disliked is the support not provided for email. Review collected by and hosted on G2.com.

Questions about Symantec Email Security.Cloud? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

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What is Symantec Email Security.Cloud used for?

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What is Symantec Phishing Readiness used for?

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Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

16 months

Average Discount

18%

Symantec Email Security.Cloud Comparisons
Symantec Email Security.Cloud Features
Intelligence Reporting
Email Integration Suppor
Access Management
Auditing
Allow and block lists
Compliance
Anti-Malware/Anti-Spam
Encryption
Quarantine