Symantec Email Security.Cloud is used to filter unwanted and malicious email, helping protect organizations from spam, phishing, and malware. By keeping more of these messages out of inboxes, it can reduce the time users spend handling email threats.

What company sizes and industries is Symantec Email Security.Cloud the best fit for?

Positive experiences span small businesses, mid-market organizations, and enterprises. The strongest industry clusters include technology and computer/network security, alongside financial services and telecommunications.

Company size: Small businesses with 50 or fewer employees, mid-market organizations with 51–1,000 employees, and enterprises with more than 1,000 employees.
Technology and security: Computer & Network Security, Information Technology and Services, and Computer Software.
Other represented industries: Financial Services, Telecommunications, and Higher Education.

How long does it take to implement Symantec Email Security.Cloud across a team?

Teams have gone live in under a day or within a month, while some implementations have taken longer. Under a month is the most common timeline.

Time to go live	Relative frequency
Under 1 month	Most common
1–3 months	Also reported
Under 1 day	Also reported
3–6 months	Less common
6–12 months	Less common

What customer support options does Symantec Email Security.Cloud provide, and how do users find the overall support experience?

Support is available through email and a help desk. The experience is mixed: users describe helpful, accessible assistance that can resolve implementation issues, while others find responses slow or communication difficult.

Is Symantec Email Security.Cloud considered safe and secure for handling data?

Symantec Email Security.Cloud is used to block spam, phishing, and malware, and users describe it as an important layer of protection for email and organizational communications. The filtering can also catch legitimate messages, so teams may need to review quarantined mail or adjust exclusions; some users also note that scans can take time.

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Lauren T.

Web Development Immersive

Education Management

Mid-Market (51-1000 emp.)

12/30/2017

"software-as-a-service email security"

3.5/5

What do you like best about Symantec Email Security.Cloud?

Symantec will refund your monthly cost or compensate you if any email with a known virus is received through the antivirus.cloud service Review collected by and hosted on G2.com.

What do you dislike about Symantec Email Security.Cloud?

This product is pretty average, some features aren't as modern as some of the other products out there, like Proofpoint. No way to set up granular filtering/rules per user. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Enterprise (> 1000 emp.)

5/30/2018

"Good Firewall"

2.5/5

What do you like best about Symantec Email Security.Cloud?

I need not worry about any attacks or virus Review collected by and hosted on G2.com.

What do you dislike about Symantec Email Security.Cloud?

Still a started user, need to use the product mode to list my dislike Review collected by and hosted on G2.com.

Verified User in Higher Education

Enterprise (> 1000 emp.)

5/8/2018

"Does decent job"

3.5/5

What do you like best about Symantec Email Security.Cloud?

It is a good security cloud software. Easy to use. You can quickly get used to its functionality. Review collected by and hosted on G2.com.

What do you dislike about Symantec Email Security.Cloud?

The subscription is costly, otherwise it is decent and does the job. Review collected by and hosted on G2.com.

Verified User in Higher Education

Enterprise (> 1000 emp.)

2/6/2018

"cloud-based service that safeguards your email and strengthens the built-in security"

4/5

What do you like best about Symantec Email Security.Cloud?

Its feature of keeping your emails secure and confidential is something I like the most. It also provides additional protection and visibility into targeted & advanced attacks with for Email Review collected by and hosted on G2.com.

What do you dislike about Symantec Email Security.Cloud?

The UI is not very impressive. It should be more impressive. Review collected by and hosted on G2.com.

Verified User in Research

Mid-Market (51-1000 emp.)

5/3/2018

"Security works for office setting"

2.5/5

What do you like best about Symantec Email Security.Cloud?

I haven't had any problems with viruses etc Review collected by and hosted on G2.com.

What do you dislike about Symantec Email Security.Cloud?

When updating windows sometimes it is not compatable Review collected by and hosted on G2.com.

Venkat Pavan R.

BI Engineer

Internet

Enterprise (> 1000 emp.)

12/26/2017

"Best Security for cloud"

3/5

What do you like best about Symantec Email Security.Cloud?

Easy to use and hassle free. Never faced an issue Review collected by and hosted on G2.com.

What do you dislike about Symantec Email Security.Cloud?

Would be better if they come up with more features and on the fly features Review collected by and hosted on G2.com.

Christopher B.

Systems Administrator

Information Technology and Services

Enterprise (> 1000 emp.)

10/4/2017

"Symantec cloud"

2.5/5

What do you like best about Symantec Email Security.Cloud?

Support is very quick in responding to any issues you may have Review collected by and hosted on G2.com.

What do you dislike about Symantec Email Security.Cloud?

None so far that I have encountered with the product. Review collected by and hosted on G2.com.

Verified User in Computer Software

Enterprise (> 1000 emp.)

1/30/2018

"Email Security"

4.5/5

What do you like best about Symantec Email Security.Cloud?

Automatically blocking phishing emails and/or moving them to the junk folder. Review collected by and hosted on G2.com.

What do you dislike about Symantec Email Security.Cloud?

Sometimes real emails automatically go into the junk folder when they are an email that is needed. Review collected by and hosted on G2.com.

Verified User in Civic & Social Organization

Mid-Market (51-1000 emp.)

Originally submitted 10/13/2017

"Top of its field in over scanning and protecting your data"

4/5

What do you like best about Symantec Email Security.Cloud?

Its scan really fast and its easy to update. Good rep for many years. They have some great free tools when looking to see if you are machine is infected. Review collected by and hosted on G2.com.

What do you dislike about Symantec Email Security.Cloud?

Some issues in the past with stalling or scanning. Review collected by and hosted on G2.com.