G2 reviewers report that Proofpoint Core Email Protection excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Symantec Email Security.Cloud. Users appreciate its robust email filtering system, which effectively quarantines spam and enhances security.
Users say that the implementation process for Proofpoint is smooth and intuitive, with many highlighting the immediate impact on risk reduction. In contrast, some Symantec users have noted challenges in configuration, despite its reputation as a trusted name in endpoint security.
Reviewers mention that Proofpoint's support quality is notably higher, with a score reflecting its responsiveness and effectiveness. Users have praised the detailed threat information available for investigation, while Symantec users have expressed mixed feelings about support frequency and resolution times.
According to verified reviews, Proofpoint Core Email Protection has a much larger volume of feedback, with over 570 reviews compared to Symantec's 59. This extensive user base contributes to a more reliable understanding of its performance and user satisfaction.
Users highlight that Symantec Email Security.Cloud offers a variety of features and an easy-to-use interface, making it a solid choice for those already familiar with Symantec products. However, it struggles to match the comprehensive capabilities and user satisfaction levels seen with Proofpoint.
Reviewers note that while both products provide essential email security features, Proofpoint's advanced threat intelligence and reporting capabilities are particularly well-received, giving it an edge in proactive threat management compared to Symantec's offerings.
What is the best way to allow users to safely release quarantined emails to their inbox ?
3 Comments
MM
Hi Kadeem, this is Merry from G2. Sorry to hear you're having these difficulties. Perhaps you have the "Require Admin Privileges to Release" setting on? When...Read more
How is it possible to limit the quaratine folder. I still have too many mails quarantined.
2 Comments
MM
Hi Patrick - this is Merry from G2. Sounds like you get at ton of emails per day! Proofpoint has a ton of tutorials on their YouTube channel & several videos...Read more
Is there a road map to enhance the Smart Search feature?
1 Comment
NC
The Smartserarch tool, is seen more as a troubleshooting tool, the actions you want to do are inside the quarantine folders. But in my opinion, putting some...Read more
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