SurveyMonkey Reviews & Product Details

I like being able to set up if/then questions. Depending on how someone answers a question, I can decide which question appears next or choose to end the survey. Review collected by and hosted on G2.com.

I don’t like how limited I am in the types of backgrounds and styles I can use within the program. I also feel that the “pro” features should be included in the price of the basic version, rather than being treated as an extra. Review collected by and hosted on G2.com.

I like how easy it is to navigate and find my results. I also get daily updates, and overall it’s simple to use. Review collected by and hosted on G2.com.

Getting to the section for name, address, and phone number for a quiz set up isn’t easy. it seems like you could click one button and it would add it in one section, easily, not creating various questions to get this info Review collected by and hosted on G2.com.

I really like using SurveyMonkey for different types of surveys at our office. It's the best for getting survey results, very economical, so our company can afford it properly. Plus, it's both time-saving and cost-saving. The survey results come in very quickly, which is a huge time saver. The predefined templates make it a breeze to create surveys in just a few seconds, and sharing with stakeholders is super convenient, with results accessible on one platform within minutes. The easy setup is also a big plus—I can train a junior to conduct a survey in just a minute. Review collected by and hosted on G2.com.

Sometimes we need to customize the survey templates, and improving them a little bit would be more beneficial for us. Review collected by and hosted on G2.com.

What I like most about SurveyMonkey is how simple, user-friendly, and easy it is to navigate. It lets me create professional-looking surveys quickly without needing any technical skills. I also appreciate the variety of question types and the customization options available. On top of that, the response collection and reporting features make it straightforward to understand the results and use them to make better decisions. Review collected by and hosted on G2.com.

What I dislike about SurveyMonkey is that some useful features are only available on paid plans. The pricing can also feel expensive for small users or people who only create surveys occasionally. I’ve also run into a few limitations when trying to customize surveys the way I want. Overall, it’s a good tool, but I wish the free version offered more features. Review collected by and hosted on G2.com.

It has remained a consistently easy software to use and leverage as business needs arise. Super easy to quickly create new surveys or analyze existing results. Review collected by and hosted on G2.com.

More economical options for licensing would be welcome! Review collected by and hosted on G2.com.

I like how user-friendly SurveyMonkey is. It makes it easy to create surveys, customize questions, collect responses, and review the results all in one place. Review collected by and hosted on G2.com.

I dislike that some of the more useful features are limited to paid plans. The free version can feel restrictive, especially when it comes to customization, survey design, and accessing or analyzing responses. Review collected by and hosted on G2.com.

Survey monkey is feature rich and allows us to administer different kinds of surveys in multiple configurations that work well for our needs. The UI is user friendly and the service is always reliable. Review collected by and hosted on G2.com.

I would like to be able to leverage on the Contacts feature a little bit more. I dislike that I have to create a multi-survey report just to be able to see which contacts routinely answer surveys vs not. Since there is already a Contacts feature, I think it should be easy for them to indicate lets say the lasts 10 surveys sent and answered. Review collected by and hosted on G2.com.

I use SurveyMonkey to collect feedback on the professional development we provide to our staff. It’s easy to use, fast, and professional, and it really helps me improve my work. We also use it for engagement surveys for our entire staff. Review collected by and hosted on G2.com.

Sometimes it can be difficult to change permissions when you've built out a full survey and need to make changes to a number of questions. It would be great if there was a way to change text or permissions in bulk. Review collected by and hosted on G2.com.

What I like most about SurveyMonkey is how straightforward it is to create and manage multiple surveys, while tailoring each one to meet the specific needs and branding of different companies. It makes it easy to keep surveys relevant and professional. Review collected by and hosted on G2.com.

At times, the platform can be a little difficult to navigate, particularly when using features for the first time. It would be helpful to have more step-by-step video guides or the option to book a support call with someone who can walk you through specific tasks and answer questions. Review collected by and hosted on G2.com.

I like that SurveyMonkey is flexible and can be used for lots of different things. We use it for employee of the month voting, data collection, and employee engagement. I like that it has many different kinds of questions and response types; that helps me gather information I need and export it in a functional and useful way. Review collected by and hosted on G2.com.

I wish I had access to all of the question and response types! I have an enterprise account so I'm limited to what my company has selected. Review collected by and hosted on G2.com.