SurveyMonkey Features

Tag content to organize and assign to specific departments or categories 145 reviewers of SurveyMonkey have provided feedback on this feature.

Based on 143 SurveyMonkey reviews. Break down a population of users by demographics, sequence actions, time, and able to build custom segments.

As reported in 144 SurveyMonkey reviews. Allows users to easily build customized reports and dashboards.

Based on 141 SurveyMonkey reviews. Identifies key phrases, themes, and patterns within a given text

Outputs the sentiment (positive or negative) of a given text This feature was mentioned in 140 SurveyMonkey reviews.

As reported in 136 SurveyMonkey reviews. Measures and reports on NPS, CSAT, or other metrics over time

Analyzes feedback from online reviews This feature was mentioned in 142 SurveyMonkey reviews.

Analyzes feedback from surveys through built-in survey features or integrations with survey tools This feature was mentioned in 142 SurveyMonkey reviews.

Analyzes customer feedback from social media This feature was mentioned in 138 SurveyMonkey reviews.

Analyzes feedback sourced from integrations with customer service tools, such as help desks and live chat 137 reviewers of SurveyMonkey have provided feedback on this feature.

Enables users to create surveys through a simple drag-and-drop or WYSIWYG editor 1364 reviewers of SurveyMonkey have provided feedback on this feature.

Allows the use of various question types such as open-ended, closed-ended, multiple choice, and ratings This feature was mentioned in 1393 SurveyMonkey reviews.

Offers pre-built templates for creating surveys with different audiences or use cases 1315 reviewers of SurveyMonkey have provided feedback on this feature.

Provides tools for distributing surveys through email, SMS, social media, etc. 1358 reviewers of SurveyMonkey have provided feedback on this feature.

Based on 1142 SurveyMonkey reviews. Helps create more intelligent surveys based on respondent's actions and answers

Allows users to customize survey colors, logos, and URLs to match company branding 1176 reviewers of SurveyMonkey have provided feedback on this feature.

As reported in 1069 SurveyMonkey reviews. Ability to embed videos, photos, or other rich media

Allows for creation of surveys in different languages and advanced survey translation This feature was mentioned in 895 SurveyMonkey reviews.

As reported in 1303 SurveyMonkey reviews. Provides tools to visualize and analyze data

As reported in 925 SurveyMonkey reviews. Allows integration with third -party reporting and business intelligence applications

Allows users to export reports from the product into an .xsl, .csv, or .pdf file 1238 reviewers of SurveyMonkey have provided feedback on this feature.

Based on 1128 SurveyMonkey reviews. Allows administrators to set permissions on viewing, filtering, or sharing survey results

Based on 205 SurveyMonkey reviews. Allows users to add custom fields to forms that aren't already on the templates

As reported in 189 SurveyMonkey reviews. Enables forms to hide or show certain fields based on respondents' answers

Based on 210 SurveyMonkey reviews. Allows users to create forms with more than one page

Gives users the ability to customize the design of forms (e.g. logo, brand colors, fonts, etc.) This feature was mentioned in 217 SurveyMonkey reviews.

Enables forms to be embedded onto a website without having to create code from scratch This feature was mentioned in 171 SurveyMonkey reviews.

Can used without an internet connection This feature was mentioned in 150 SurveyMonkey reviews.

As reported in 194 SurveyMonkey reviews. Sends notifications when a completed form is recieved

Contains integrations with payment processors, enabling users to accept payments through forms This feature was mentioned in 149 SurveyMonkey reviews.

Allows users to build, distribute and access forms from a mobile device 199 reviewers of SurveyMonkey have provided feedback on this feature.

As reported in 130 SurveyMonkey reviews. Allows users to generate text based on a text prompt.

Based on 84 SurveyMonkey reviews. Condenses long documents or text into a brief summary.

Improves performance based on feedback and experience This feature was mentioned in 144 SurveyMonkey reviews.

Based on 143 SurveyMonkey reviews. Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives 144 reviewers of SurveyMonkey have provided feedback on this feature.