--- title: SurveyMonkey Reviews meta_title: 'SurveyMonkey Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 23869 reviews by the users' company size, role or industry to find out how SurveyMonkey works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 23869 scale: '5' date_modified: '2026-07-27' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # SurveyMonkey Reviews **Vendor:** SurveyMonkey **Category:** [Survey Software](https://www.g2.com/categories/survey) **Average Rating:** 4.4/5.0 **Total Reviews:** 23,869 ## About SurveyMonkey SurveyMonkey is the world’s most popular platform for surveys and forms, built for business and loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-assisted technology, it’s like having a team of expert researchers right at your fingertips. Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at http://surveymonkey.com. ## SurveyMonkey Pros & Cons **What users like:** - Users value the **ease of use** of SurveyMonkey, finding it simple and quick to create surveys effortlessly. (376 reviews) - Users love the **ease of creation** with SurveyMonkey, allowing quick and intuitive survey building without technical skills. (171 reviews) - Users find SurveyMonkey's **intuitive design** makes creating surveys straightforward and user-friendly, enhancing their experience. (121 reviews) - Users value the **simplicity of SurveyMonkey** , appreciating its ease of creating and analyzing surveys without technical skills. (114 reviews) - Users find SurveyMonkey **easy to use** , appreciating its free basic features and effective feedback collection. (96 reviews) - Users appreciate the **easy setup** of SurveyMonkey, allowing for a seamless account creation experience with Gmail. (89 reviews) - Users love the **handy pre-built templates** of SurveyMonkey, which simplify survey design and enhance analysis efficiency. (88 reviews) - Features (86 reviews) - Efficiency (82 reviews) - Customer Support (73 reviews) **What users dislike:** - Users find **SurveyMonkey to be expensive** , especially when seeking customization and more robust features beyond the basics. (116 reviews) - Users find the **limitations in the free plan** restrictive, hindering value and necessitating an upgrade for advanced features. (91 reviews) - Users find **survey issues** with outdated workflows and limited customization options that hinder the overall experience. (79 reviews) - Users find the **limited features** in SurveyMonkey's free and lower-tier plans restrict their ability to gain insights. (70 reviews) - Users feel the **limited customization options** in SurveyMonkey restrict their ability to create effective surveys. (62 reviews) - Restrictions (46 reviews) - Users are disappointed by the **missing features** in SurveyMonkey, limiting customization and accessibility for their surveys. (37 reviews) - Limited Questions (35 reviews) - Users feel the **limited options** in SurveyMonkey restrict their survey designs and response visibility significantly. (33 reviews) - Not Intuitive (33 reviews) ## SurveyMonkey Reviews ### 1. Easy-to-Use Survey Creation at a Reasonable Price **Rating:** 5.0/5.0 stars **Reviewed by:** Andreas B. | Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2026 **What do you like best about SurveyMonkey?** it is easy to use, easy to create a survey, the pricing is reasonable **What do you dislike about SurveyMonkey?** results overview could not be found intuitively. There is room for improvement. **What problems is SurveyMonkey solving and how is that benefiting you?** it is easy to create surveys and those are easy to use for the users taking part so we can understand what our members need. ### 2. So Many Options—SurveyMonkey Helps Us Capture Everything **Rating:** 5.0/5.0 stars **Reviewed by:** Rachel M. | Office Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2026 **What do you like best about SurveyMonkey?** We use SurveyMonkey alot for all sorts of things for our team- it has so many options available to help capture everything **What do you dislike about SurveyMonkey?** Nothing- at times theres updates that I am unsure how to use as I am used to the old way **What problems is SurveyMonkey solving and how is that benefiting you?** RSVPs - capturing staff input, feedback from families- literally everything ### 3. Versatile Testing Options for Every Format **Rating:** 5.0/5.0 stars **Reviewed by:** Theresa A. | Program manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2026 **What do you like best about SurveyMonkey?** I really like all the testing options available, like multiple-choice, narrative, and similar formats. **What do you dislike about SurveyMonkey?** Sometimes it requires a “code” to log in. **What problems is SurveyMonkey solving and how is that benefiting you?** We use it for pre- and post-testing when we conduct trainings. The report provides a detailed analysis of the scores, which makes it easier to review results and track progress. ### 4. Employee Workplace Experience Survey **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** July 21, 2026 **What do you like best about SurveyMonkey?** View overall response rates. See charts and graphs automatically created from responses. Filter responses by department, role, location, or any custom question. Compare groups (for example, CSRs vs. Technicians). Identify trends and common themes **What do you dislike about SurveyMonkey?** The downside is that the generic Web Link isn't tied to a specific recipient. **What problems is SurveyMonkey solving and how is that benefiting you?** Measuring whether new SOPs are easier to follow. Checking if communication from leadership is clear. Identifying process bottlenecks that multiple employees experience. Recognizing teammates who exemplify your company values. Tracking employee engagement as your team and processes evolve. ### 5. AI-Enhanced Surveys Make Event Planning Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Mai M. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2026 **What do you like best about SurveyMonkey?** I find SurveyMonkey to be such a user-friendly platform, and I really enjoy the AI-generated surveys that can be created with a single prompt. My clients are already familiar with the platform, which is a plus. The templates work great, but I find the AI options become highly customized and tailored to my specific event follow-up questions, which is incredibly helpful. The initial setup was an absolute breeze! **What do you dislike about SurveyMonkey?** I used to only use the templates, which were fine, but I find the AI generated surveys appear to be more customized and curated. **What problems is SurveyMonkey solving and how is that benefiting you?** SurveyMonkey provides immediate feedback for event analysis, helping share event success or challenges. It's user-friendly and familiar to clients. The AI-generated surveys are highly customized, accommodating unique event nuances and tailored follow-ups, which is essential as I work across various sectors. ### 6. Quick, Cost-Effective Survey Setup with SurveyMonkey **Rating:** 4.0/5.0 stars **Reviewed by:** Winnie L. | VP – HRSS & Corporate Systems, Enterprise (> 1000 emp.) **Reviewed Date:** July 13, 2026 **What do you like best about SurveyMonkey?** It is quick to setup Survey in SurveyMonkey especially using survey bank and cost effective compared with other survey products **What do you dislike about SurveyMonkey?** It lacks advanced features for creating customized surveys. The GUI can be enganced as well **What problems is SurveyMonkey solving and how is that benefiting you?** It helps us to get quick survey for post purchase feedback and identify problems up front up ### 7. Easy Participant Feedback and Simple Report Creation **Rating:** 5.0/5.0 stars **Reviewed by:** Rita W. | Program Coordintor, Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2026 **What do you like best about SurveyMonkey?** It’s easy for participants to respond and provide feedback. I also like how simple it is to create reports. **What do you dislike about SurveyMonkey?** Hmm, the way we have to share with the team, it should be automatic so we don’t have to keep adding them to the documents. **What problems is SurveyMonkey solving and how is that benefiting you?** Easy collection of data ### 8. User-Friendly with Efficient Data Tracking **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User | Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2026 **What do you like best about SurveyMonkey?** I find SurveyMonkey very user-friendly. It's approachable for a variety of use levels, and while you don't need to do much customization, you have the option to if you want to get into it. It's easy for me to analyze the data and repeat the same surveys monthly, allowing me to track data month to month and see trends. The initial setup was also easy. **What do you dislike about SurveyMonkey?** I wish SurveyMonkey could export to a Google Sheet because my business uses Google Drive for our files. Directly exporting to a Google Sheet would save us some data entry. **What problems is SurveyMonkey solving and how is that benefiting you?** We use SurveyMonkey to assess staff engagement in programs and gather data like t-shirt sizes and lunch preferences. It simplifies data analysis, lets us repeat surveys, and helps track trends monthly. ### 9. Versatile Options for Engagement Surveys and Parent Feedback **Rating:** 5.0/5.0 stars **Reviewed by:** Monica R. | Child Development Director, Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2026 **What do you like best about SurveyMonkey?** I like the many options available for gathering information. I love using it for staff engagement surveys and for parent feedback on programming. **What do you dislike about SurveyMonkey?** I don’t have anything I dislike about Survey Monkey. **What problems is SurveyMonkey solving and how is that benefiting you?** We struggled with getting staff feedback in a format that would be user friendly. Survey Monkey does just that. ### 10. Internal and Externa Surveys **Rating:** 5.0/5.0 stars **Reviewed by:** Gwinnett P. | Scheduling Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 10, 2024 **What do you like best about SurveyMonkey?** Ability to customize surveys and apply logic. **What do you dislike about SurveyMonkey?** There is nothing I dislike at this time. **What problems is SurveyMonkey solving and how is that benefiting you?** It's helping us hear from our patients as well as employees. Determine what is most important to them and how we can better serve them. ### 11. SurveyMonkey Makes Form Creation Easy with Helpful Analytics **Rating:** 4.5/5.0 stars **Reviewed by:** Missy D. | Events and Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2026 **What do you like best about SurveyMonkey?** SurveyMonkey makes it easy to generate the forms and the data analytics are very helpful. **What do you dislike about SurveyMonkey?** I don't really have any downsides to using Survey Monkey. It checks all the boxes for what we need. **What problems is SurveyMonkey solving and how is that benefiting you?** SurveyMonkey provides an easy way to get data from our members, and feedback on our events. ### 12. Efficient Survey Tool with Easy Analysis **Rating:** 4.0/5.0 stars **Reviewed by:** Angela Batsford B. | Contract Lecturer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2026 **What do you like best about SurveyMonkey?** I like that SurveyMonkey has a simple interface, which makes it easy to use. I appreciate the ability to add different types of survey questions, such as multiple choice or true/false. I also really like that it sometimes pre-populates the answers for me, which saves time. I also like that I can work on the survey with teammates **What do you dislike about SurveyMonkey?** I don't like that I can only use on so many devices. I also didn't love the graphs it generated. I feel that excel creates better graphs. **What problems is SurveyMonkey solving and how is that benefiting you?** SurveyMonkey helps me distribute surveys quickly and analyze them easily. ### 13. Reliable for Surveys, Navigation Needs Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User | Mid-Market (51-1000 emp.) **Reviewed Date:** July 15, 2026 **What do you like best about SurveyMonkey?** I like that SurveyMonkey seems to be getting better each year. I also appreciate the easy access to a wealth of different reports in dozens of formats. **What do you dislike about SurveyMonkey?** Sometimes it's not that obvious where I need to click to quickly see things like my list of collectors, or how many email invitations were sent. The View Collectors option is a tiny icon buried high on the page; it would make sense to have that on the left toolbar or somewhere else more obvious. The initial setup was a bit fiddly, not that instinctive and a bit cumbersome. **What problems is SurveyMonkey solving and how is that benefiting you?** I use SurveyMonkey for getting anonymous feedback from a team which spans several continents. I appreciate the easy access to a wealth of different reports in dozens of formats. ### 14. Highly Customizable, Great for Student Engagement **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** July 16, 2026 **What do you like best about SurveyMonkey?** I like the ability to filter out, or target certain questions, which is helpful for reaching different students in various classes. I also appreciate the flexibility in form responses, allowing them to be either numeric or set to a certain length, which offers diverse options for students to respond. Additionally, I enjoy how SurveyMonkey displays on mobile devices. The customization options on the back end are great, and the initial setup was very easy. **What do you dislike about SurveyMonkey?** I don't really know of anything that SurveyMonkey does that I don't like. I do wish that images could be integrated better so that I could provide visuals in a better format. **What problems is SurveyMonkey solving and how is that benefiting you?** I use SurveyMonkey for complex decision-making and it provides concise information, which I can easily download and edit. ### 15. Intuitive, Clean UI with Easy-to-Download Results in Multiple Formats **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Mid-Market (51-1000 emp.) **Reviewed Date:** July 15, 2026 **What do you like best about SurveyMonkey?** Intuitive UI/UX. Layout is clean, results are easy to access, read, download. Appreciate the different formats to download data/results. **What do you dislike about SurveyMonkey?** There is nothing in particular at this time that I do not like. There may be functionalities, or lack there of, that may be revealed, but at this time. **What problems is SurveyMonkey solving and how is that benefiting you?** We wanted to get a better understanding of our industry and the thoughts and perspectives of decision makers and influencers. We partnered with an industry publication to reach our audience, but needed a clean way to collect the information. ### 16. Easy, Template-Rich Surveys with Powerful Logic, Analytics, and Integrations **Rating:** 5.0/5.0 stars **Reviewed by:** DIP NILESH S. | Operations & Inventory Coordinator (Supply Chain / Warehouse Operations), Mid-Market (51-1000 emp.) **Reviewed Date:** March 09, 2026 **What do you like best about SurveyMonkey?** Very easy to use You can create a survey in minutes with drag-and-drop tools. Lots of ready-made templates for common use cases (customer feedback, employee engagement, market research, etc.). 2. Strong question & logic features Many question types (multiple choice, ranking, matrix, open text). Advanced options like skip logic and branching so respondents only see relevant questions. 3. Built-in analytics Automatically generates charts and summaries. Lets you filter results, compare groups, and export data to tools like Excel or SPSS. 4. Flexible distribution Share surveys via link, email, QR code, or embed on websites. Works well on both desktop and mobile devices. 5. Integrations Connects with tools like Salesforce, Slack, and Microsoft Teams to bring feedback directly into workflows. **What do you dislike about SurveyMonkey?** One drawback of SurveyMonkey is that many useful features are locked behind paid plans. While the free version is good for basic surveys, limitations on the number of questions, responses, and advanced analytics can make it restrictive for more in-depth research. Another downside is that pricing can feel relatively high compared with some newer survey tools, especially for small teams or individuals who only need occasional surveys. Some users also find that exporting or customizing reports is less flexible than they would like. Overall, while SurveyMonkey is powerful and easy to use, the cost and feature limits on lower tiers can be a barrier for users who want more advanced functionality without upgrading to a premium plan. **What problems is SurveyMonkey solving and how is that benefiting you?** SurveyMonkey helps me solve the challenge of quickly collecting and analysing feedback from a large group of people. It’s straightforward to create surveys, share them with the right audience, and then turn the responses into clear, usable insights. Overall, it saves me time and supports more informed, data-driven decision-making. ### 17. Survey says? **Rating:** 5.0/5.0 stars **Reviewed by:** Michelle "Mitchie" C. | Cake and Sugar Artist, Food & Beverages, Small-Business (50 or fewer emp.) **Reviewed Date:** November 29, 2017 **What do you like best about SurveyMonkey?** Easy to navigate and set up. Results are great. **What do you dislike about SurveyMonkey?** What everyone does, paying for premium use. **Recommendations to others considering SurveyMonkey:** We can't read minds, unless we're some type of medium, can we? Collecting info can often be a daunting task for a business owner, but we need to know...am I giving my customer everything they want and need? I have learned more from completed surveys, perhaps it's the anonymity for a customer (that they know of), they speak more freely and answer questions. If you have 10 or less questions that need answers, you'll be fine with the basic plan. If you are looking for market research panels, unlimited responses, benchmarks, exported data, customization then my recommendation is the Advantage plan. Overall, you'll likely find everything you need with basic and it comes with survey analysis. It's really all I need, I try to create surveys quarterly, it keeps my crowd engaged and let's me know if I'm headed in the right direction. No monkey business, you'll like that! **What problems is SurveyMonkey solving and how is that benefiting you?** Surveymonkey helps me clarify with my clientele and their needs overall. ### 18. Survey Monkey Makes Survey Results Easy to Tally **Rating:** 5.0/5.0 stars **Reviewed by:** Deborah H. | Dirctor of Student Support Services, Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2026 **What do you like best about SurveyMonkey?** The way Survey Monkey tallies each of the answers to the survey. **What do you dislike about SurveyMonkey?** It cannot be used by my whole team with one subscription. **What problems is SurveyMonkey solving and how is that benefiting you?** It is collecting essential information and tallying it in one place. It helps save time if it has to be done by hand. ### 19. Robust Integrations and Advanced Logic Elevate Surveys **Rating:** 5.0/5.0 stars **Reviewed by:** Aliyu H. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 08, 2026 **What do you like best about SurveyMonkey?** I love that SurveyMonkey plays very well with others with over 200 native integrations like Slack, Microsoft Teams, Salesforce, and Zapier. This allows me to trigger an alert the second a 'dissatisfied' response comes in, which means my team can react immediately instead of waiting for a weekly report. The integration with Salesforce is especially valuable because it allows survey data to be mapped directly to customer profiles, helping in tracking customer satisfaction trends over time and enabling sales teams to have more informed conversations based on recent feedback. The advanced logic in SurveyMonkey offers more complex skip logic and branching than basic free tools. Additionally, it provides much deeper reporting and filtering tools when dealing with hundreds of responses. The initial setup was also very easy. **What do you dislike about SurveyMonkey?** Response Caps: On the free version, you might collect 100 responses but only be allowed to see 25-40 of them unless you upgrade. Viewable Response Cap: You can typically collect unlimited responses, but you can only view or access 40 responses per survey. Any data beyond that is 'locked' behind a paywall. Question Limit: You are restricted to 10 questions per survey. No Data Export: You cannot download your data to Excel, CSV, or PDF. You can only view it in the SurveyMonkey dashboard. **What problems is SurveyMonkey solving and how is that benefiting you?** I use SurveyMonkey for internal data collection and standardizing compliance reporting. Its easy integrations and advanced logic features improve our data analysis and make setup very easy. ### 20. Effortless Survey Creation with Seamless User Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2026 **What do you like best about SurveyMonkey?** I mostly like SurveyMonkey because it's very easy to navigate and create new surveys. I appreciate the availability of different formats that can be created and shared with our clients, making the process smoother. The features help me navigate easier and faster, allowing the creation of surveys more efficiently, and I can even copy and paste from previous surveys. The initial setup was pretty straightforward, with a step-by-step process that made it easy and very helpful to get started. **What do you dislike about SurveyMonkey?** There is nothing at this point that I dislike. **What problems is SurveyMonkey solving and how is that benefiting you?** SurveyMonkey helps me get feedback from course participants and track their learning. I switched from Google Forms to SurveyMonkey because of its flexibility and centralized data management, which aids in research and revisiting received information. ### 21. Claude Connector Streamlined Our Survey Publication **Rating:** 5.0/5.0 stars **Reviewed by:** Cassidy L. | Growth marketing manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2026 **What do you like best about SurveyMonkey?** The Claude connector has really helped streamline our survey publication process, making it smoother and more efficient overall. **What do you dislike about SurveyMonkey?** Parsing out individual response data can be a bit annoying and time-consuming. **What problems is SurveyMonkey solving and how is that benefiting you?** SurveyMonkey helps me survey our audience and gather feedback, which I then use to create industry insights and reports. ### 22. User-Friendly UI with Easy MCQ Surveys and Clear Submission Confirmation **Rating:** 4.5/5.0 stars **Reviewed by:** Vijay T. | Manager - Procurement Operations, Enterprise (> 1000 emp.) **Reviewed Date:** March 24, 2026 **What do you like best about SurveyMonkey?** The UI is user-friendly, easy to use, most of the questions asked in the survey are MCQ type making it easy to attempt most of them. It offers confirmation if the survey is submitted successfully. **What do you dislike about SurveyMonkey?** Maybe it can be lil more intuitive rather than just expecting the responder to provide answers and get the survey submitted. It can offer some prompts keeping the user engaged to the portal until the submission is successful. **What problems is SurveyMonkey solving and how is that benefiting you?** It's quite useful, specifically to collate a feedback or suggestions from the employees across the function, organization and develop a startegy or act on a feedback in a short timeframe. ### 23. Easy to Use, Quick Setup, and Effortless Data Downloads **Rating:** 5.0/5.0 stars **Reviewed by:** Veronika H. | General Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2026 **What do you like best about SurveyMonkey?** I love how easy it is to use, it is easy set up and it is easy to download data and integrate it into a different from when needed. **What do you dislike about SurveyMonkey?** I honestly don't see many downsides with SurveyMonkey. It seems to be the go-to for most surveys because of the number of templates available. If I were to be nit-picky I'd maybe suggest some sort of change between the computer and mobile phone becuase I think the surveys are intended to be filled out on a desktop but overall it's a good transfer to mobile. **What problems is SurveyMonkey solving and how is that benefiting you?** It is such an easy form to send out! All of the data collected is easily retrieved and it is great for having an efficient way to collect data without having to put in much labor. ### 24. Powerful integrations and easy end-to-end data analysis **Rating:** 5.0/5.0 stars **Reviewed by:** Michelle H. | Analista de Marketing Junior, Enterprise (> 1000 emp.) **Reviewed Date:** July 21, 2026 **What do you like best about SurveyMonkey?** Being able to integrate with other tools. The ease of developing, applying, and analyzing the obtained data **What do you dislike about SurveyMonkey?** The surveys are linked to the user **What problems is SurveyMonkey solving and how is that benefiting you?** We have a call center in the sector, we conduct phone surveys and we are able to conduct surveys with extra information and improve employee performance. ### 25. Easy Setup and Smooth Survey Deployment **Rating:** 5.0/5.0 stars **Reviewed by:** Lisa M. | Human Resources Generalist, Mid-Market (51-1000 emp.) **Reviewed Date:** July 21, 2026 **What do you like best about SurveyMonkey?** It’s very easy to use and set up. It’s also easy to deploy the survey to employees. **What do you dislike about SurveyMonkey?** there wasn't any support to answer my questions about getting the survey feedback from employees **What problems is SurveyMonkey solving and how is that benefiting you?** we have addressed the problem areas where employees would like to see improvements ### 26. Great website to gather useful insights by converting the user responses **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** November 01, 2022 **What do you like best about SurveyMonkey?** I really like the launchpad product which provides the right tools to validate the concepts. It looks like a natural progression for the company to build these adjacent tools which increases the stickiness **What do you dislike about SurveyMonkey?** I think there is opportunity to make the UX better by providing better themes, etc with more customization. **What problems is SurveyMonkey solving and how is that benefiting you?** I use SurveyMonkey for my personal research to send out surveys to my friends and family. It helps me gather opinions on organizing interesting parties, select movies for a family gatherings, etc. ### 27. Easy to Use and Reliable for All Our Surveying Needs **Rating:** 5.0/5.0 stars **Reviewed by:** Giovanna L. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2026 **What do you like best about SurveyMonkey?** Easy to use and navigate. We use it for all our surveying needs. **What do you dislike about SurveyMonkey?** There isn't anything we dislike. It has continued to work on its UX over the 11 years I have been using it. **What problems is SurveyMonkey solving and how is that benefiting you?** It's helping us quickly load up and distribute surveys to 100s of stakeholders. ### 28. Quick, Intuitive, and Affordable—A Truly User-Friendly Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Kimberly F. | Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2026 **What do you like best about SurveyMonkey?** It is quick, convenient, and intuitive.It is fast, easy to use, and user-friendly. **What do you dislike about SurveyMonkey?** I have no dislikes at this time. It is affordable for what I need. **What problems is SurveyMonkey solving and how is that benefiting you?** It allows me to quickly capture information from my clients and analyze their responses to inform the support I provide. ### 29. Effortless Survey Creation **Rating:** 5.0/5.0 stars **Reviewed by:** Anubhav A. | Data Analyst, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** December 19, 2025 **What do you like best about SurveyMonkey?** What I like high-quality approximately SurveyMonkey is its ease of use and short implementation, which makes it simple to create and release surveys with out a whole lot setup. It gives a extensive variety of functions and question sorts while still ultimate smooth to navigate. The platform integrates smoothly with other gear, permitting records to be shared and analyzed efficiently. I also respect the reliable customer service whilst help is wanted. Because of its simplicity and versatility, it’s a tool I can use often for gathering remarks and insights without any friction. **What do you dislike about SurveyMonkey?** While SurveyMonkey is straightforward to use, a few advanced capabilities like distinctive good judgment, customization, and in-intensity analytics are constrained to better-priced plans, which may be restrictive. The design and branding options are also extremely fundamental, and large surveys can occasionally experience slower to control. These aren’t principal drawbacks, but greater flexibility and higher fee at decrease stages might enhance the general enjoy. **What problems is SurveyMonkey solving and how is that benefiting you?** SurveyMonkey solves the hassle of gathering and reading remarks speedy and correctly. It makes it smooth to layout surveys, distribute them to the proper target audience, and accumulate responses in a based layout. The built-in analytics help pick out traits and insights without manual effort, saving time and decreasing mistakes. Overall, it benefits me through streamlining comments series, improving facts accuracy, and allowing quicker, information-driven choices. ### 30. A quick, confidential survey to help us gather valuable feedback and insights. **Rating:** 4.5/5.0 stars **Reviewed by:** Noel B. | Sales Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 12, 2025 **What do you like best about SurveyMonkey?** It’s a great way to have a quick insight on any topic you might have in any environment or enterprise **What do you dislike about SurveyMonkey?** Ease of use is always a great factor and sometimes with updates things can get more complicated, just keep it simple **What problems is SurveyMonkey solving and how is that benefiting you?** Gathering Feedback Quickly & at Scale, making Data Actionable ### 31. User-Friendly Interface with Flexible Data Capture and Strong Exports **Rating:** 4.5/5.0 stars **Reviewed by:** Kirsty L. | Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2026 **What do you like best about SurveyMonkey?** Has a user friendly interface, multiple options to capture data and good exports to see what data has been captured **What do you dislike about SurveyMonkey?** Sometimes it can be a little clunky, but overall is a great platform **What problems is SurveyMonkey solving and how is that benefiting you?** Being able to send surveys both internally and externally to a variety of groups ### 32. Fast feedback collection for better follow ups and outcomes. **Rating:** 4.5/5.0 stars **Reviewed by:** Ishan S. | Manager and Dietician at Chaitanya Homoeo Clinic, Medical Store Owner, Content Creator, Hospital & Health Care, Small-Business (50 or fewer emp.) **Reviewed Date:** October 20, 2025 **What do you like best about SurveyMonkey?** I like SurveyMonkey because it is quick and very easy to set up , I can create a patient feedback or intake form in minutes without any technical help. Implementation was smooth and it fitted into our clinic workflow right away. I use it almost every week for patient feedback, follow-ups, and occasional diet surveys. It has the features I need ready templates, response tracking, automated reports, and basic logic so collecting and analyzing responses is simple. It also connects easily with email and Google Sheets, which makes organizing results and sharing them with the clinic team fast. Overall, it saves time and helps me improve patient care and diet plans based on real feedback. **What do you dislike about SurveyMonkey?** I face a few practical issues. Sometimes response limits stop surveys when the clinic is busy. Advanced logic and customization feel limited for complex forms, and reporting lacks some handy filters or export options. The mobile editor can be slow or awkward with long surveys, which makes field work harder. Overall it helps, but these things can slow my workflow. **What problems is SurveyMonkey solving and how is that benefiting you?** SurveyMonkey helps me collect and organize patient feedback and intake information quickly, so I don’t need paper or extra phone follow-ups. Its response tracking and automated reports let me spot issues, measure patient improvement, and plan follow ups or diet changes faster. Connecting with email and Google Sheets makes it easy to share results with my wife and the clinic team. Overall it saves time, keeps patient data organized, and helps us improve care and diet plans based on real feedback. ### 33. Customizable Surveys for Everything from Scheduling to Event Registration **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Relations | Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2026 **What do you like best about SurveyMonkey?** I like the customizable access of each survey. I’ve used surveys in the past to gauge people’s calendar availability for a meeting, to answer specific questions about content we are working on, used it to provide a questionnaire, or even to register attendance for an event. **What do you dislike about SurveyMonkey?** It would be useful to allow many multiple computers that attach to one single surveymonkey account. **What problems is SurveyMonkey solving and how is that benefiting you?** It provides a forum for gauging specific qualitative data responses as well as easy quantitative data options in analysis. ### 34. Phenomenal, Easy-to-Use Platform with Great Affordability and BrandabilityEasy **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.) **Reviewed Date:** July 16, 2026 **What do you like best about SurveyMonkey?** The platform itself and the improvements made over the past few years have been phenomenal and ease of use. It's affordable for our nonprofit and the brandability has help us maintain consistency in our survey process. **What do you dislike about SurveyMonkey?** The logic layout can be a little confusing at first, but it’s easy to figure out once you take a bit of time to set everything up. **What problems is SurveyMonkey solving and how is that benefiting you?** We can run any and all of our surveys at the same time, with the level of customization we need. ### 35. Easy Survey Setup and Flexible Customization **Rating:** 5.0/5.0 stars **Reviewed by:** Raymond R. | Human Resources Business Partner (HRBP) supporting EWR/LGA/JFK/ISP, Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2026 **What do you like best about SurveyMonkey?** Ease of setup for the survey.additionally the ability to change as needed. **What do you dislike about SurveyMonkey?** The cost for paying for surveys. Granted the more granular you get I understand there will be a cost, but it seemed exorbitantly **What problems is SurveyMonkey solving and how is that benefiting you?** Getting surveys completed to get information for use in my dissertation ### 36. Easy, Intuitive Surveys with Clear Analytics at a Fair Price **Rating:** 4.5/5.0 stars **Reviewed by:** Matthew P. | Media Manager, Enterprise (> 1000 emp.) **Reviewed Date:** May 12, 2026 **What do you like best about SurveyMonkey?** It makes creating surveys easy and intuitive, and the analytics are easy to digest. The service is also fairly priced. I find the platform performs well enough that I haven't needed to contact support for assistance. **What do you dislike about SurveyMonkey?** I don't really have any complaints at this time, as it has worked well for our company's needs. **What problems is SurveyMonkey solving and how is that benefiting you?** It allows us to collect insights from our employees on a variety of topics. These insights are invaluable to our company's decision making. ### 37. Easy to Use with Flexible Question Types and Built-In Editing **Rating:** 5.0/5.0 stars **Reviewed by:** Larry B. | Vice President, Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2026 **What do you like best about SurveyMonkey?** It's easy to use and allows for a variety of question types, as well as allowing you to edit the spelling and grammar of questions **What do you dislike about SurveyMonkey?** Need better explanation on using filters and creating reports **What problems is SurveyMonkey solving and how is that benefiting you?** It allows me to gather opinions and information ### 38. Easy Survey Creation with Handy Google Doc Results and Copying **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2026 **What do you like best about SurveyMonkey?** I like how easy it is to create surveys. I also like that I can get the results in a Google Doc. The ability to copy surveys is very helpful and saves me time when I need to reuse a similar format. **What do you dislike about SurveyMonkey?** I don’t think I’ve found any features that I don’t like. **What problems is SurveyMonkey solving and how is that benefiting you?** It allows me to collect information from my customers in a simple, straightforward format, and it also comes with great analysis tools that help me make sense of the results. ### 39. Easy to Use, Friendly Interface **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Public Relations and Communications | Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2026 **What do you like best about SurveyMonkey?** Easy to use, friendly interface, suggestions made at the end of designing a survey are great, ability to share previews and receive comments **What do you dislike about SurveyMonkey?** The price is a bit steep, especially for those requiring more seats. When reviewing responses, those with only images for answers don't show actual images and doesn't retain file names so we have to hope it's in the order of the answers shared. **What problems is SurveyMonkey solving and how is that benefiting you?** No specific business problems but it's been good for brand analysis purposes ### 40. Easy Survey Duplication Makes Creating New Surveys a Breeze **Rating:** 4.5/5.0 stars **Reviewed by:** Toni D. | Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2026 **What do you like best about SurveyMonkey?** It is easy to copy prior surveys to create a new one. **What do you dislike about SurveyMonkey?** The graphs and charts that are automatically prepared in Survey Monkey are difficult, if not impossible, to revise to custom colors. **What problems is SurveyMonkey solving and how is that benefiting you?** We facilitate many surveys for clients and this makes our job easier ### 41. Intuitive Interface and Ready-Made Templates for Professional Surveys in Minutes **Rating:** 4.5/5.0 stars **Reviewed by:** Margherita N. | Trade Marketing e Digital Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2026 **What do you like best about SurveyMonkey?** What I appreciate the most is the intuitiveness of the interface. Even for those who are not experts in data science, the platform guides the user in creating professional surveys in just a few minutes, thanks to predefined templates and drag-and-drop logic. **What do you dislike about SurveyMonkey?** I don't like the management of the integration **What problems is SurveyMonkey solving and how is that benefiting you?** Eliminate the need to chase answers via email or scattered Excel sheets. It allows me to have a 'single source of truth' on which to base my decisions, saving hours of manual data entry. ### 42. Easy to Navigate, Packed with Options and Effortless Sharing **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Warehousing | Mid-Market (51-1000 emp.) **Reviewed Date:** July 15, 2026 **What do you like best about SurveyMonkey?** Its easy to navigate through. There are a lot of options and selections. I only have basic but if i could get the more advanced , it would probably be way better. (something to discuss with my managers) **What do you dislike about SurveyMonkey?** Nothing really. Its easy. I can send links, create QR codes, and i can get my results with ease. Not to mention export them. **What problems is SurveyMonkey solving and how is that benefiting you?** Makes it easier to gather and process information than to have people email me and go through thousands of emails. ### 43. Budget-Friendly, Customizable Survey Creation Made Easy **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2026 **What do you like best about SurveyMonkey?** First, the price point fits within our budget, which is very important as a small organization. We also enjoy that we can tailor our package to meet our specific needs and not pay higher prices for features we do not need at this moment. It is also easy to create and distribute surveys, which is the main purpose we use Survey Monkey for. **What do you dislike about SurveyMonkey?** I personally have a hard time navigating through the results of surveys. I think it's a little clunky and sometimes challenging to find the data I'm looking for. **What problems is SurveyMonkey solving and how is that benefiting you?** Survey Monkey has allowed us to easily gather customer feedback and provide that information to our frontline staff. ### 44. Great Reporting Metrics **Rating:** 4.5/5.0 stars **Reviewed by:** Nina P. | Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 21, 2026 **What do you like best about SurveyMonkey?** I like that you can download the report and it already creates the charts and summaries **What do you dislike about SurveyMonkey?** It's hard to summarize a lot of responses to open ended questions. **What problems is SurveyMonkey solving and how is that benefiting you?** We are using SurveyMonkey to help get customer feedback. It's helping us improve ### 45. Quick, Simple Survey Builder, but no Advanced Questionnaire Coding **Rating:** 3.5/5.0 stars **Reviewed by:** Keith S. | Head of Insight, Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2026 **What do you like best about SurveyMonkey?** I like the ability to create surveys quickly. it is a useful tool if you need something simple and straight forward **What do you dislike about SurveyMonkey?** It is disappointing that you can't do more sophisticated questionnaire coding, so for example if you answer "this" then a different set of options open up. The current system is very linear, and given what is possible these days it is a shame that you can't do that here **What problems is SurveyMonkey solving and how is that benefiting you?** Survey Monkey is allowing us to get surveys out to better understand our consumer base ### 46. Easy Survey Setup with Fast Evaluation and Great Visualizations **Rating:** 4.0/5.0 stars **Reviewed by:** Stefan G. | Senior Marketing Manager EMEA, Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2026 **What do you like best about SurveyMonkey?** Easy set-up for surveys, with fast evaluation and great visualisation. **What do you dislike about SurveyMonkey?** The multi-user hierarchy and access rights are confusing. There’s also a two-device maximum per user, and the export output isn’t visually appealing. **What problems is SurveyMonkey solving and how is that benefiting you?** Fast survey creation and quick feedback from larger groups. ### 47. Easy Visualization, Excellent for Member Insights **Rating:** 5.0/5.0 stars **Reviewed by:** Greg H. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about SurveyMonkey?** I liked how easy SurveyMonkey was to use, especially how it allowed us to create surveys without hassle. The graphics it produced when analyzing results were particularly valuable because they helped us visualize the data instead of just seeing numbers on a screen. I found the survey to be very effective for our needs, and the data analysis it provided was better than that offered by Microsoft Surveys. **What do you dislike about SurveyMonkey?** I wish there was an option to pay for premium for specific surveys as opposed to having to subscribe to the service. This would have made it easier in my specific case. **What problems is SurveyMonkey solving and how is that benefiting you?** SurveyMonkey helps us understand member preferences and advocacy needs, and its ease of use along with graphic visualizations makes data analysis more effective. ### 48. Intuitive to Build With **Rating:** 4.0/5.0 stars **Reviewed by:** Mikhala K. | Program coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2026 **What do you like best about SurveyMonkey?** It's intuitive to build with. Easy to use, but makes suggestions for improvement. **What do you dislike about SurveyMonkey?** Getting a discount on the subscription for being a nonprofit org is a hassle. **What problems is SurveyMonkey solving and how is that benefiting you?** We want to understand customers' needs better (and which of our existing services they don't know about). ### 49. Simple Survey Design with Great Platform Integrations **Rating:** 5.0/5.0 stars **Reviewed by:** Warren G. | Head of Communication, Training and Public Relations, Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2026 **What do you like best about SurveyMonkey?** Very simple to design a survey and lots of new interaction with other software platforms **What do you dislike about SurveyMonkey?** The design tool is simple but I'd like to see more design features **What problems is SurveyMonkey solving and how is that benefiting you?** Clinet feedback and comopetency asessments are made more efficient using Survey Monkey ### 50. Effortless Survey Creation with Powerful Insights **Rating:** 4.5/5.0 stars **Reviewed by:** Tim H. | Solutions Architect, Mid-Market (51-1000 emp.) **Reviewed Date:** May 10, 2026 **What do you like best about SurveyMonkey?** I find SurveyMonkey great for receiving user and customer feedback through surveys and other data-based research. It makes it really easy to gather user and customer feedback. I love how easy it is to set up a survey and how quickly I can gather and analyze the results. I like how the UI/UX is easy to manage and how I can easily update questions. Setting up an account and my first survey was easy, with no problems at all. **What do you dislike about SurveyMonkey?** There wasn't anything that I disliked. **What problems is SurveyMonkey solving and how is that benefiting you?** SurveyMonkey makes it really easy to gather user and customer feedback, quickly set up surveys, and analyze results effectively. The easy-to-manage UI/UX allows me to update questions seamlessly. ## SurveyMonkey Discussions - [What is SurveyMonkey Market Research Solutions used for?](https://www.g2.com/discussions/what-is-surveymonkey-market-research-solutions-used-for) - 3 comments, 2 upvotes - [SMS Surveys](https://www.g2.com/discussions/32420-sms-surveys) - 1 comment, 2 upvotes - [Why was survey monkey not paying any rewards to customers ?](https://www.g2.com/discussions/32078-why-was-survey-monkey-not-paying-any-rewards-to-customers) - 3 comments, 2 upvotes - [How it can be integrated with other applications such as Micrsoft Teams?](https://www.g2.com/discussions/how-it-can-be-integrated-with-other-applications-such-as-micrsoft-teams) - 9 comments, 2 upvotes - [Can Survey Monkey identify respondents?Can Survey-monkey track IP addresses?What are custom variable](https://www.g2.com/discussions/can-survey-monkey-identify-respondents-can-survey-monkey-track-ip-addresses-what-are-custom-variable) - 5 comments, 2 upvotes - [View SurveyMonkey pricing details and edition comparison](https://www.g2.com/products/surveymonkey/reviews?page=6§ion=pricing&secure%5Bexpires_at%5D=2026-07-27+17%3A55%3A25+-0500&secure%5Bsession_id%5D=3e2d965f-d971-4b73-a387-9bc97d3a6983&secure%5Btoken%5D=396a845d4aab60526ae2261fbb1c5bd7e9b51e85223490fc7a6f9320f07f6414&format=llm_user) ## SurveyMonkey Integrations - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - [Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Arlo Training Management Software](https://www.g2.com/products/arlo-training-management-software/reviews) - [Articulate 360](https://www.g2.com/products/articulate-360/reviews) - [Asana](https://www.g2.com/products/asana/reviews) - [AutomationEdge](https://www.g2.com/products/automationedge/reviews) - [BenchPrep HR Learning System](https://www.g2.com/products/benchprep-hr-learning-system/reviews) - [Claude](https://www.g2.com/products/claude-2025-12-11/reviews) - [Claude Code](https://www.g2.com/products/anthropic-claude-code/reviews) - [Coassemble](https://www.g2.com/products/coassemble/reviews) - [Constant Contact](https://www.g2.com/products/constant-contact/reviews) - [Facebook](https://www.g2.com/products/facebook/reviews) - [Facebook Groups](https://www.g2.com/products/facebook-groups/reviews) - [Fivetran](https://www.g2.com/products/fivetran/reviews) - [Freshdesk](https://www.g2.com/products/freshdesk/reviews) - [Google Analytics](https://www.g2.com/products/google-analytics/reviews) - [Google Sheets for Confluence - Workspace Connector](https://www.g2.com/products/google-sheets-for-confluence-workspace-connector/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Grammarly](https://www.g2.com/products/grammarly/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [IBM SPSS Statistics](https://www.g2.com/products/ibm-spss-statistics/reviews) - [Intuit Mailchimp All-in-One Marketing Platform](https://www.g2.com/products/intuit-mailchimp-all-in-one-marketing-platform/reviews) - [Intuit Mailchimp Email Marketing](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [Kartra](https://www.g2.com/products/kartra/reviews) - [Klaviyo](https://www.g2.com/products/klaviyo/reviews) - [LinkedIn Groups](https://www.g2.com/products/linkedin-groups/reviews) - [Make](https://www.g2.com/products/integromat-by-celonis-make/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft Power Automate](https://www.g2.com/products/microsoft-power-automate/reviews) - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews) - [Microsoft PowerPoint](https://www.g2.com/products/microsoft-powerpoint/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Mixpanel](https://www.g2.com/products/mixpanel/reviews) - [monday AI Work Platform](https://www.g2.com/products/monday-com/reviews) - [PayPal Payments](https://www.g2.com/products/paypal/reviews) - [Posit Team](https://www.g2.com/products/posit-team/reviews) - [Power BI Solutions](https://www.g2.com/products/power-bi-solutions/reviews) - [Remind](https://www.g2.com/products/remind/reviews) - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews) - [Tableau](https://www.g2.com/products/tableau/reviews) - [Tango](https://www.g2.com/products/blackhawk-network-tango/reviews) - [TeamBoard for Monday.com](https://www.g2.com/products/teamboard-for-monday-com/reviews) - [Tessitura](https://www.g2.com/products/tessitura/reviews) - [Thought Industries](https://www.g2.com/products/thought-industries/reviews) - [Trello](https://www.g2.com/products/trello/reviews) - [Tremendous](https://www.g2.com/products/tremendous/reviews) - [User Interviews](https://www.g2.com/products/user-interviews/reviews) - [WhatsApp Business Platform](https://www.g2.com/products/whatsapp-business-platform/reviews) - [WordFly](https://www.g2.com/products/wordfly/reviews) - [WordPress.org](https://www.g2.com/products/wordpress-org/reviews) - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) - [Zendesk for Employee Service](https://www.g2.com/products/zendesk-for-employee-service/reviews) - [Zoho Campaigns](https://www.g2.com/products/zoho-campaigns/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) - [Zoom Analytics](https://www.g2.com/products/zoom-analytics/reviews) - [Zoom Events and Webinars](https://www.g2.com/products/zoom-events-and-webinars/reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) ## SurveyMonkey Features **Feedback Management** - Tagging - Segmentation - Custom Reports and Dashboards **Survey Management** - Survey Builder - Question Types - Templates - Survey Distribution **Customization** - Custom Fields - Conditional Logic - Multi-page Forms - Design **Survey Design - Consumer Insights Platforms** - Multi-Use Methodologies - Industry & Locale Adaptability - Behavioral & Adaptive Logic Guidance - Self-Serve Survey Builder - AI Smart Probes **Feedback Analysis** - Thematic Analysis - Sentiment Analysis - NPS/CSAT Scoring **Survey Customization** - Branching/Skip Logic - Branding - Multimedia Support - Multilingual Surveys **Additional Functionality** - Embedded Forms - Offline Capability - Notifications - Payments - Mobile Forms **Audience Access - Consumer Insights Platforms** - Flexible Audience Options - Customer Data Upload - Consumer Panels **Feedback Sources** - Online Reviews - Surveys - Social Media - Customer Service Channels **Survey Insights** - Reporting & Analytics - BI Tools Integration - Data Exporting - Permissions **Data Collection - Consumer Insights Platforms** - Rapid Research - Quality Assurance - Mobile / Mixed Mode **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Survey** - Adaptive Learning - Proactive Assistance - Decision Making **Analytics - Consumer Insights Platforms** - AI-Powered Insights - Qualitative Research Support - Benchmarking & Norms **Collaboration - Consumer Insights Platforms** - Dashboards & Embedded Integrations - Embeddable Reports - Shared Workspaces ## Top SurveyMonkey Alternatives - [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) - 4.4/5.0 (2,024 reviews) - [Jotform](https://www.g2.com/products/jotform/reviews) - 4.7/5.0 (5,084 reviews) - [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) - 4.4/5.0 (2,913 reviews)