SureMDM by 42Gears Reviews & Product Details

What I like about the newer updates in SureMDM by 42Gears is how much more unified and automation‑driven the platform has become. The enhanced Zero‑Touch Enrollment, deeper Android Enterprise and Apple MDM controls, and improved remote troubleshooting make device management faster and less manual. The updated UI and granular policy controls also make large‑scale deployments easier, more secure, and far more administrator‑friendly than before. It is used for BYOD devices and even for corporate devices. We can simply monitor the devices from its console remotely and can also wipe the data remotely. Customer support team is so much technical in terms of understanding the issues, being an Administrator of the tool i am a frequent user. I found implementation very quick as it took only 1 day to setup the dashboard and 2 days to understand the whole process. Review collected by and hosted on G2.com.

Remote support can be improved as seamless as other remote tools. Review collected by and hosted on G2.com.

SureMDM is a reliable and easy-to-use device management solution. It provides strong device control, remote management, and security features, making large-scale device management simple and efficient. Review collected by and hosted on G2.com.

Profile and policy management could be more flexible. Currently, applying changes often requires creating separate profiles, which can become difficult to manage at scale. It would be helpful to have a default (base) profile with the ability to add sub-policies or override rules for specific changes, without overwriting the main profile. This would simplify policy management and reduce duplication while maintaining consistency across devices. Review collected by and hosted on G2.com.

SureMDM is very easy to use and simple to implement. Their customer support is quick and helpful. We use it frequently, and its features are easy to apply, such as RDP, restrictions, and location tracking. Integration options are also available. Review collected by and hosted on G2.com.

Updating on-premise server software,

Certain features like bulk device refresh or better job management could be improved. Review collected by and hosted on G2.com.

What we like best about 42Gears SureMDM is the flexibility of the platform and the responsiveness of their support team. The system offers a comprehensive set of features that are well-suited for educational environments. We especially appreciate their willingness to adapt and improve the solution based on our feedback and specific requirements.

Mr. Guru has been incredibly supportive — he was available throughout the implementation process, even during late-night hours, ensuring everything went smoothly. Mr. Rajesh has also been extremely helpful, clearly explaining every aspect of the solution. Speaking with him gave us confidence, as it's clear he holds a strong position within the team and can make key decisions — something we did not experience with other software providers. Review collected by and hosted on G2.com.

we have noticed that the 42Gears website occasionally experiences some lag, Review collected by and hosted on G2.com.

Best for Windows to control and also for Android Review collected by and hosted on G2.com.

Need to improve in MAcOS features as it now the features you have its time aking

And also need little bit improvement in Windows run script Review collected by and hosted on G2.com.

We are currently using the 42 Gears SureMDM tool, and it makes managing our endpoint users straightforward and efficient. Review collected by and hosted on G2.com.

Sometimes, support for local vendors can take a while. Other than that, everything else is good. Review collected by and hosted on G2.com.

I like how easy it is to manage devices remotely. The interface is very simple to use, as it makes the daily monitoring hassle-free and it saves a lot of time. Review collected by and hosted on G2.com.

Some features feel a bit complicated at first and the interface could be better for new users. Some advanced settings come with lack of clarity. Review collected by and hosted on G2.com.

The ability to be able to track devices on a real time basis is essential to I as an Individual as I am in the business of transporting valuable cargo in hotbed countries. Review collected by and hosted on G2.com.

Different phones have different settings. You ought to check specific configurations for a specific phone to enroll the application. Review collected by and hosted on G2.com.

SureMDM is a powerful MDM solution that rivals all the major players in the space. It's ease of use and powerful capabilities make it a great alternative to other offerings. The thing that really sets it apart for our company is the support available though. We have been incredibly pleased with the speed, knowledge and efficiency of the support we have received. It is a breath of fresh air when compared to the other major players in the space. Review collected by and hosted on G2.com.

The only downside for us is the heavy preference placed on Zebra integration. While obviously the preferred tool for all Zebra management we are still working out the best ways to utilize it with other manufacturers. This is not to say it is not capable, but the value add for Zebra devices is way above that of other manufacturers in the AIDC space. Review collected by and hosted on G2.com.

We are using SureMDM Cloud Application for Business Distribution Model of field Sales person for Making our Tablet Secure and Manageable. Its having capability of Taking Remote of Tablet , Geo Location Monitroring and N Number of features which we do not think before Demo. 42Gears Team Given Demo of features which we did not think about future prospective. The Beauty which we like Zero touch configure device with all Policy which you need to implement in Tablet even Tablet can not flash by any third Party vendor after misplace. 42Gears Support Team have very deep knowledge sharing capability during Demo to Implementiaon tasks. 42Gears Team continiously intergrating Many More Product Portfolio for Management other Devices in Road Map also making Strong decision Power. Review collected by and hosted on G2.com.

They developed software with N Number of features and Control so we do not have dislike about this Product. Review collected by and hosted on G2.com.