SureMDM by 42Gears Features

Supports differing operating systems and mobile devices

Supports Apple devices

Support Android devices

Supports differing operating systems and mobile devices

Supports Apple devices

Support Android devices

Centrally manages, configures, and oversees applications on employees' mobile devices

Separates work apps and data from personal apps and data

Implements whitelist policy to easily and securely deploy recommended or required applications

Implements blacklist policy to block unwanted or suspicious applications

Offers visibility into employee mobile device activity

Control, secure and enforce policies on mobile devices such as smartphones, tablets etc.

Restrict the kiosk's functionality to a single or set of pre-approved applications with limited user access to specific features

Track status, assign actions, and control access to systems for devices within the organization

Maintain and control user sessions (including session tracking, timeouts and termination) in a web application or system

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Install software updates and bug fixes remotely

Create, manage and track all task activities and progression

Creating, updating, monitoring accuracy, and ensuring brand consistency for all materials distributed to mobile devices.

Manage and control the security aspects of an organization's digital assets, resources, and operations

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications

Ability to handle large datasets

Create, manage, and track policies and procedures within an organization

Track and manage adherence to policies for any service, product, process, or supplier

Manage assets throughout their lifecycle to optimize profit

Identify component attributes like servers, hardware, software, and manage relationships across all services

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Track and manage inventory levels to maintain proper supply

Allows businesses to manage the software installed on their devices.

Manage the processes involved when making the application ready for use

Centrally manages, configures, and oversees applications on employees' mobile devices

Separates work apps and data from personal apps and data

Implements whitelist policy to easily and securely deploy recommended or required applications

Implements blacklist policy to block unwanted or suspicious applications

Offers visibility into employee mobile device activity

Create, manage, and track policies and procedures within an organization

Track and manage adherence to policies for any service, product, process, or supplier

Registers employee-owned or company-distributed devices for IT access.

Configures devices to seamlessly work with business-required applications, WiFi, VPN, etc.

Ensures that employee devices are compliant with business regulations and requirements.

Offers visibility into employee device activity.

Separates personal data on devices from business-specific data.

Enable the remote locking down and encryption of employee mobile devices

Protects employee, company, and data from potential vulnerabilities or malware

Unifies endpoint management of employee devices

Creates custom reports and alerts about existing or upcoming software licenses and security updates

Protects employee, company, and data from potential vulnerabilities or malware

Manage and control the security aspects of an organization's digital assets, resources, and operations

Creating, updating, monitoring accuracy, and ensuring brand consistency for all materials distributed to mobile devices.

Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords

Store, manage, and track all electronic documents in a centralized location

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Creates custom reports and alerts about security updates, existing or upcoming software licenses, data access, and more.

Protects employee, company, and data from potential vulnerabilities or malware.

Remotely clears all data from compromised devices.

Implements encryption standards to secure data both in transit and at rest.

Provides compliance to multiple industry standards like HIPAA and GDPR.

Ensures that employees mobile devices are compliant with business regulations and requirements

Ensures that employees mobile devices are compliant with business regulations and requirements

Registers employee-owned or company-distributed mobile devices for IT access

Configures mobile devices to seamlessly work with business-required applications, WiFi, VPN, etc.

Manages numerous endpoint types, including mobile, desktop, IoT, and wearable.

Supports diverse operating systems across several endpoint types.

Provides screen sharing options to allow access to view or control real-time activities.

Provides easy and seamless file transfer and sharing capabilities to increase productivity and collaboration while working remotely.

Provides the ability to record remote access and support sessions.

Provides remote access to computers at any time, without an end-user present.

Provides multiple technician support simultaneously.

Allows users to switch between multiple end users’ monitors with a single click.

Remotely wake, restart, and install applications on sleeping devices.

Print files from remote computer onto the local printer, without having to transfer the file between computers.

Connects instantly via group chats, web-based chats, offline messaging, persistent chat groups, and customer-initiated chat.

Provides voice over IP calling solutions.

Provides pre-session or in-session video call options to resolve issues.

Allows to draw, highlight, encircle, and box certain areas on the screen of the remote computer to enhance support and communicate better.

Allows mobile device access to provide support or connect to your computer from anywhere.

Provides support across iOS, Mac, Android, PC and other devices.

Allows cross-platform device support, supporting Windows, Mac, Linux, iOS, Android, and Chromebook devices.

Supports various video file formats

Provides robust reporting capbilities like session details, technician performance information, and end users’ survey summaries.

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Addition of necessary external data, applications, tools, or features

Set up connections to third-party platforms to improve business processes

Integrates with Active Directory

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Set up connections to third-party platforms to improve business processes

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Access software remotely via mobile devices

Track and interpret metrics on the usage of company resources

Print tickets, receipts, and other information on location

Online portal through which end users can access the system, manage tasks, or obtain information

Access work applications remotely, for when working away from the office and/or traveling

For devices running on Android.

Gauge satisfaction and receive information for improvement and success

Digital displays use technologies such as LCD, LED, projection and e-paper

Scan barcodes to ensure accurate pricing and label tracking

Interactivity between software and users by touching areas on the screen of display devices

Accept and process customer payments for products or services using hardware and software

Allows to lock a device into a specific set of apps

Ability of websites, web applications, or mobile applications to function without an active internet connection

Use AI to generate content in the form of text, images, videos, etc.

Matrix barcode that stores information

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Identify the physical location of an individual, asset, device, etc.

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Provides user and content restrictions during web browsing

Design, modify, and organize how content is displayed on a system interface

Check-in and out via a mobile device or kiosk

Allow or block access to specific domains and individual pages

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Add customized logos and colors to align with company branding

Operate/access software on iPad Devices

View and track pertinent metrics to find patterns and gain insights from data

Allows to lock a device into a specific app

Sample files or documents that could be customized as needed or used as is

Track the status of assets and whether they're checked in or out

Customize, sell, and distribute tickets

Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries

Notify large groups of people simultaneously about important updates.

Track visitors and purpose of visits

Securely stores data to prevent data loss or breaches

Define levels of authorization for access to specific files or systems

Control and manage access to wireless networks

Allow users to access multiple services after entering their login credentials once

Manage the enrollment and onboarding of all new members and accepted applications

The system can automatically recognize a user and/or device

Application programming interface that allows for integration with other systems/databases

Ensures that only certain features of the devices are accessible and the rest are hidden/unavailable for usability/security reasons

Deploy updates or install new software remotely

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Create a schedule when files and folders are synchronized

Monitor the movement of one or more IT assets throughout the organization

Extra layer of security that requires not only a password and username but also something specific to that user

Take actions to resolve performance issues for devices wirelessly

Observe and track the demand, usage, progress or quality of a system, product, or user

Ability of websites, web applications, or mobile applications to function without an active internet connection

Trigger clickable pop-up messages

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Verify the identity of users/devices to enable secure access

Track and interpret metrics on the usage of company resources

Create backups and provide methods to recover deleted/lost data

Access the system via a mobile application

Monitoring and measurement of relevant metrics to assess the performance of IT resources

Access work applications remotely, for when working away from the office and/or traveling

Use AI to generate content in the form of text, images, videos, etc.

Control and manage access to wireless networks

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Take actions to resolve performance issues for devices wirelessly

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Lock devices to prevent their misuse if they get lost or stolen.

Store and organize documents in a centralized system

Access software remotely via mobile devices

The system can automatically recognize a user and/or device

Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Move files across different systems or networks

Extra layer of security that requires not only a password and username but also something specific to that user

Allow users to access multiple services after entering their login credentials once

Track and manage adherence to policies for any service, product, process, or supplier

Provides a channel for team members to share media files, communicate, and work together

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Communicate using direct chat or messages within the system

Use AI to generate content in the form of text, images, videos, etc.

Transfer a support session to another team member

Deploy updates or install new software remotely

A record of all activities within the system, including user access, changes made, etc.

Add customized logos and colors to align with company branding

Continuously scan servers on a designated network to monitor health and search for any irregularities or failures

Receive system updates as soon as any changes are made

Take actions to troubleshoot issues for networks, devices, etc.

Active monitoring of systems, applications, or networks

Create, design and manage workflows for repetitive tasks

Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Gauge satisfaction and receive information for improvement and success

Track and document all activities across devices, networks, and other systems

Online portal through which end users can access the system, manage tasks, or obtain information

Application programming interface that allows for integration with other systems/databases

Allow customers/users to submit support queries and service requests

Define levels of authorization for access to specific files or systems

Access work applications remotely, for when working away from the office and/or traveling

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Alter the layout and content of reports

Notifications that are delivered to users as soon as an event occurs

Connect with meeting participants remotely over video

Access client's system information, including hardware and software configuration, to perform diagnostics

Set up connections to third-party platforms to improve business processes

View and track pertinent metrics to find patterns and gain insights from data

Creating, updating, monitoring accuracy, and ensuring brand consistency for all materials distributed to mobile devices.

Use AI to generate content in the form of text, images, videos, etc.

Control system behavior and appearance, and access and report on system status/health from a distant location

Manage the processes involved when making the application ready for use

Create, manage, and track policies and procedures within an organization

Install software updates and bug fixes remotely

Convert data into a code for security

Track and manage adherence to policies for any service, product, process, or supplier

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Identify component attributes like servers, hardware, software, and manage relationships across all services

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Allow customers/users to submit support queries and service requests

Manage and secure access to business data and applications on personal devices.

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Control, secure and enforce policies on mobile devices such as smartphones, tablets etc.

Track status, assign actions, and control access to systems for devices within the organization

Download applications that can be internally saved

Define levels of authorization for access to specific files or systems

Streamlining repetitive tasks and activities through automated and predefined workflows