---
title: SureMDM by 42Gears Reviews
meta_title: 'SureMDM by 42Gears Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 98 reviews by the users' company size, role or industry to
  find out how SureMDM by 42Gears works for a business like yours.
aggregate_rating:
  rating_value: 4.8
  review_count: 98
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: IT Management
  url: https://www.g2.com/categories/it-management
---


# SureMDM by 42Gears Reviews
**Vendor:** 42Gears Mobility Systems  
**Category:** [Unified Endpoint Management (UEM) Software](https://www.g2.com/categories/unified-endpoint-management-uem)  
**Average Rating:** 4.8/5.0  
**Total Reviews:** 98
## About SureMDM by 42Gears
SureMDM is an intuitive and powerful Unified Endpoint Management (UEM) solution that supports Android, iOS/iPadOS, Windows, Linux, macOS, Wear OS, Chrome OS, VR, and IoT platforms. It also enables management of rugged handhelds and mobile computing devices from various OEMs, along with Peripheral or Things Management capabilities through plugins. In addition, SureMDM has built in Mobile Threat Defense to protect Android devices from cyberthreats, Zero Trust Network Access through SureAccess, and Identity and Access Management via SureIdP.



## SureMDM by 42Gears Pros & Cons
**What users like:**

- Users find SureMDM by 42Gears to be **easy to use** , enabling quick implementation and effective mobile device management. (39 reviews)
- Users commend the **exceptional customer support** of SureMDM, praising its speed, knowledge, and efficiency. (35 reviews)
- Users value the **remote device management** of SureMDM, praising its simplicity and efficiency in daily operations. (25 reviews)
- Users commend the **robust features** of SureMDM, enhancing their experience with excellent support and easy setup. (23 reviews)
- Users appreciate the **ease of remote device management** with SureMDM, praising its intuitive interface for hassle-free monitoring. (18 reviews)
- Security (16 reviews)
- Deployment Ease (13 reviews)
- Integrations (12 reviews)
- Easy Implementation (11 reviews)
- Easy Setup (11 reviews)

**What users dislike:**

- Users find the **device enrollment process cumbersome** , often facing complications that delay setup and access. (7 reviews)
- Users feel that **profile and policy management is inflexible** , complicating scalability and creating unnecessary duplication. (7 reviews)
- Users find the **poor UI** challenging and feel it hinders the experience for new users. (6 reviews)
- Users experience **slow performance** with SureMDM, facing lag and delays in console operation and remote sessions. (6 reviews)
- Users find the **learning curve steep** , with initial complexity and a need for better support and examples. (5 reviews)
- Users report **limited remote access** complications, including connection failures and manual setup requirements, which hinder productivity. (5 reviews)
- Users face **MDM issues** , finding bulk configuration time-consuming and struggling with device enrollment and manual permissions setup. (5 reviews)
- Missing Features (5 reviews)
- Update Issues (5 reviews)
- Configuration Issues (4 reviews)

## SureMDM by 42Gears Reviews
  ### 1. Great for MDM of tablets

**Rating:** 4.5/5.0 stars

**Reviewed by:** Charles E. | Enterprise (> 1000 emp.)

**Reviewed Date:** February 21, 2024

**What do you like best about SureMDM by 42Gears?**

Upsides: built in remote control. Love the fact that I can see what the user is seeing. We were relying on Bomgar for this and it was always a struggle. With this, no problems. I also like the fact that you can freeze apps at certain revisions. We have a warehouse app that we like to upgrade all tablets at once. With the sophos solution we had, we had to click on the don't update and people being people, someone would forget and then we would be having issues. It reminds me of an old ad "set it and forget it". The last thing that I would like to touch upon is the deployment speed. When you have everything dialed in, it takes about 10 min to provision a tablet from start to finish. And most of that time is waiting for things to setup/install.

**What do you dislike about SureMDM by 42Gears?**

It would be nice to have some logic for installers. For example, I want to be able to install a certain program on every tablet that does not have the program. We never did manage to get it working for our Zebra printers but that is 1/2 our fault as we ran out of time to address it and 42 gears was having a very hard time understanding what was happening.

**What problems is SureMDM by 42Gears solving and how is that benefiting you?**

Consistant Configuration and ability to support remote users.

  ### 2. I recently had the pleasure of exploring a revolutionary software solution developed by Suremdm.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Yashwanth K. | Enterprise (> 1000 emp.)

**Reviewed Date:** June 09, 2023

**What do you like best about SureMDM by 42Gears?**

boasts a wide range of powerful features that cater to the diverse needs of modern businesses. From comprehensive data analytics and reporting to intelligent automation and seamless integration, this software offers an all-in-one solution. Its robust functionality empowers organizations to streamline processes, make data-driven decisions, and enhance overall productivity.

**What do you dislike about SureMDM by 42Gears?**

The slowness of console, some time scripts will not work or deploy on EPS. and need to create new profiles when the scripts went corrupted. remote session some time slow.

**What problems is SureMDM by 42Gears solving and how is that benefiting you?**

Its helps to set password policy and user creation from back end and we can take silent remote control access. we can create web base policy for chrome and firefox.

  ### 3. Excellent solution covers most of required configurations and security restriction

**Rating:** 5.0/5.0 stars

**Reviewed by:** Younes K. | BU Manager AioT & B2B Sales, Telecommunications, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 30, 2024

**What do you like best about SureMDM by 42Gears?**

Customer support reactivity and experienced memebers compared to other MDM vendors support teams have limited knowledge and can't troubleshoot quickly shared issues and tech support cases. Ease of implementation, Ease of use as well

**What do you dislike about SureMDM by 42Gears?**

Absence of French support on chat and when sending E-mail and also on phone call to 42Gears directly

**What problems is SureMDM by 42Gears solving and how is that benefiting you?**

Secure field sales applications and Corporate data, Restriction of use of anthorized features and apps like Social media, or excessive Internet data plan consumption

  ### 4. Freindly use solution and powerful management specs

**Rating:** 5.0/5.0 stars

**Reviewed by:** abdelhaimd E. | Senior Account Executive, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 28, 2024

**What do you like best about SureMDM by 42Gears?**

i Find the support is amazing, product pricng and quality of products.
Easy to use, take short time to be implemented

**What do you dislike about SureMDM by 42Gears?**

need more spcs fo IOS platform, apply more spcs to the user mangmnets

**What problems is SureMDM by 42Gears solving and how is that benefiting you?**

as we are using Multiple platform devices, it was hard to mange each of them seperatlly , thats why we used UEM by SureMDM and mangmed those multiple platform, then we increased the performance stability and effectincy

  ### 5. Best MDM for Android and Windows

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shiva H. | Founder, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 05, 2024

**What do you like best about SureMDM by 42Gears?**

It is one stop solution for Android and windows, bundle of features, easy to use.

**What do you dislike about SureMDM by 42Gears?**

Need to be strong on Mac and Linux side.

**What problems is SureMDM by 42Gears solving and how is that benefiting you?**

It helps to manage most compliance-related security features, almost replacement of Active directory

  ### 6. Perfect MDM

**Rating:** 4.5/5.0 stars

**Reviewed by:** Pabish P. | System Administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 05, 2024

**What do you like best about SureMDM by 42Gears?**

Powershell, terminal, and Runscript give us full control of the device

**What do you dislike about SureMDM by 42Gears?**

GUI remote needs to improve more and also needs improvement in MAC book

**What problems is SureMDM by 42Gears solving and how is that benefiting you?**

They need to work more to bring it in an easy way so that anyone who does not have any experience can handle it easily and also they should work on agent update auto for windows and MacBook

  ### 7. Great MDM Tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 20, 2024

**What do you like best about SureMDM by 42Gears?**

We use SureMDM to manage a wide range of devices.  We lock down our delivery driver android tablets. handheld scanners, Windows Kiosks and Apple/Andorid phones for our users.  We like how flexible it is with the level of control required for each use case and being able to support all the devices in one platform.

**What do you dislike about SureMDM by 42Gears?**

No dislikes about the product at presenet.

**What problems is SureMDM by 42Gears solving and how is that benefiting you?**

It allows us to ensure our devices are configured correctly and secure for the correct use case.

  ### 8. pack of features

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** December 16, 2024

**What do you like best about SureMDM by 42Gears?**

lot of features, good support staff,easy to use, helpfull on deploying applications

**What do you dislike about SureMDM by 42Gears?**

Bugs, agent going offline, issues with version upgrade.

**What problems is SureMDM by 42Gears solving and how is that benefiting you?**

bulk deploying applications and remote support

  ### 9. SureMDM Is More flexible

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ahmed B. | Sales Technology Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 30, 2024

**What do you like best about SureMDM by 42Gears?**

Using it to control and track the devices by easy way

**What do you dislike about SureMDM by 42Gears?**

Nothing to dislike, it is more easy, it is more useful for my work

**What problems is SureMDM by 42Gears solving and how is that benefiting you?**

Honeywell camera and Nokia remote issues

  ### 10. Super unique and customizable

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shyam  M. | Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 04, 2024

**What do you like best about SureMDM by 42Gears?**

Tech support is excellent, love the interface and features

**What do you dislike about SureMDM by 42Gears?**

Nothing as yet but I can update this this review in the future if I notice something

**What problems is SureMDM by 42Gears solving and how is that benefiting you?**

Security, control and total visibility

  ### 11. Great experience using SureMDM

**Rating:** 5.0/5.0 stars

**Reviewed by:** Amandeep S. | Assistant Manager- Administration & Operations, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 07, 2024

**What do you like best about SureMDM by 42Gears?**

:- Always available for any query
:- Great Tech Support
:- Features like application management, remote support, and location tracking are quite useful
:- Courteous sales staff

**What do you dislike about SureMDM by 42Gears?**

Sometimes there are technical queries but it is taken care of by their support team on time.

**What problems is SureMDM by 42Gears solving and how is that benefiting you?**

:- Centralized user management
:- Application & Content Management
:- Geo Location
:- Remote Support from the SureMDM console itself

  ### 12. I have found the saff to be very responsive to our needs

**Rating:** 5.0/5.0 stars

**Reviewed by:** caroline o. | Project Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** June 20, 2024

**What do you like best about SureMDM by 42Gears?**

It works with our use case! Microsoft MDM was a disaster.

**What do you dislike about SureMDM by 42Gears?**

On going costs wish they coould be lower as I work in the public sector with low funds- could you consider special priceing for Public funded health organisations?

**What problems is SureMDM by 42Gears solving and how is that benefiting you?**

It enables us to use remote patient monitoring apps for health use case.

  ### 13. This is really a very purposeful software

**Rating:** 5.0/5.0 stars

**Reviewed by:** RAM R. | Motivator Speaker &Counselor in the Field of Education , Small-Business (50 or fewer emp.)

**Reviewed Date:** February 28, 2024

**What do you like best about SureMDM by 42Gears?**

The Product  & Timely cooperation in case of issues solving. Thank you for

**What do you dislike about SureMDM by 42Gears?**

Only Once an incomplete information the team provided. But I appreciate soon the team 42 Gears noticed & helped.

**What problems is SureMDM by 42Gears solving and how is that benefiting you?**

Athavale's IIT Medical & Arch ,wants to protect students from Mobile diversions & distractions. We restricted their personal Mobile & issued them  Tabs by our institute ,installing MDM & an Educational Software. Thank You Sure MDM

  ### 14. one MDM Solution for all OS

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nikhil P. | Regional Sales Manager - Professional Services, Enterprise (> 1000 emp.)

**Reviewed Date:** August 13, 2024

**What do you like best about SureMDM by 42Gears?**

Easy to use, support almost all flavours of OS

**What do you dislike about SureMDM by 42Gears?**

UI can be improved for better look and feel.

**What problems is SureMDM by 42Gears solving and how is that benefiting you?**

Device control, Data control

  ### 15. The MDM locks down the device adequately for our needs

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Facilities Services | Enterprise (> 1000 emp.)

**Reviewed Date:** August 28, 2024

**What do you like best about SureMDM by 42Gears?**

Being able to remotely push updates/apps and remote into devices

**What do you dislike about SureMDM by 42Gears?**

If devices are off some updates don't take when the devices as switch on post the deployment (APKs and APN settings)

**What problems is SureMDM by 42Gears solving and how is that benefiting you?**

Lock down devices to prevent misuse and to be able to remotely manage and provision applications and updates as needed

  ### 16. Product & support is awesome

**Rating:** 5.0/5.0 stars

**Reviewed by:** Navchandra C. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 27, 2024

**What do you like best about SureMDM by 42Gears?**

"42Gears' product and services excel in quality and performance, ensuring optimal security and efficiency for businesses worldwide."

**What do you dislike about SureMDM by 42Gears?**

"According to feedback, 42Gears offers top-notch products and services, promising excellent security and efficiency, though I haven't personally tested them."

**What problems is SureMDM by 42Gears solving and how is that benefiting you?**

Unified end Point solution - Single console you can manage all the cross plateform devices.

  ### 17. Tech Experience with SureMDM

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 29, 2024

**What do you like best about SureMDM by 42Gears?**

The flexibility of its usage, the excellent documentation to assist with configuration, and the availability of their personnel when concerns occur. I appreciate how templates can be made and shared among comparable devices.

**What do you dislike about SureMDM by 42Gears?**

Reporting could be improved.
UI/UX can be improved for better IT User Experience.

**What problems is SureMDM by 42Gears solving and how is that benefiting you?**

It allows me to handle nearly 1000 devices remotely. It allows me to enlist them automatically or manually and control the devices. It also enables me to manage the users or configuration access to the device.

  ### 18. SureMDM by 42Gears means business and that means opportunities

**Rating:** 5.0/5.0 stars

**Reviewed by:** Johan H. | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 03, 2024

**What do you like best about SureMDM by 42Gears?**

People and their passion to grow the brand and upskill their partners.

**What do you dislike about SureMDM by 42Gears?**

Nothing at this point in time. I cannot fault our experience up to date.

**What problems is SureMDM by 42Gears solving and how is that benefiting you?**

Our client base is still uneducated regarding MDM however the demand is growing on a daily bases and clients requesting new solutions.

  ### 19. GREAT PRODUCT FOR MANAGING OUR DEVICES

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sumit C. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 12, 2024

**What do you like best about SureMDM by 42Gears?**

1.Easy to use console
2.Helps in tracking of the devices and managing the application and content.

**What do you dislike about SureMDM by 42Gears?**

Product is good for our use cases so i have no dislikes.

**What problems is SureMDM by 42Gears solving and how is that benefiting you?**

1.Help in application management .
2.Easy to track our remote devices and can take remote control of the device .

  ### 20. It is nice product and we managed mobile devices remotely

**Rating:** 5.0/5.0 stars

**Reviewed by:** Stephen g. | Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 31, 2024

**What do you like best about SureMDM by 42Gears?**

Block the unwanted applications and remote administration. Also deploy multiple application.

**What do you dislike about SureMDM by 42Gears?**

Nothing I can think of at this moment but hope to new features in near future.

**What problems is SureMDM by 42Gears solving and how is that benefiting you?**

Mobile miss use and control on phones

  ### 21. Effectively way to manage a large group of phones for our business

**Rating:** 5.0/5.0 stars

**Reviewed by:** Eric M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 27, 2024

**What do you like best about SureMDM by 42Gears?**

Ability to see a portal view of all of our phones. The portal is very customizable.

**What do you dislike about SureMDM by 42Gears?**

Can't think of any issues. Sometimes the portal needs to be refreshed.

**What problems is SureMDM by 42Gears solving and how is that benefiting you?**

Abilty to deploy a large group of phones for different users.

  ### 22. Great Product

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Mechanical or Industrial Engineering | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 12, 2024

**What do you like best about SureMDM by 42Gears?**

Used SureMDM by 42Gears recently at a previous company, support was great and setup was a breeze especially if you need custom settings. Happy to use them again anytime.

**What do you dislike about SureMDM by 42Gears?**

nothing to much to complain about SureMDM by 42Gears

**What problems is SureMDM by 42Gears solving and how is that benefiting you?**

Managing our staff tablets and allowing us to remote into them when staff memeber have issues

  ### 23. Great support from SureMDM Team (42Gears)

**Rating:** 4.5/5.0 stars

**Reviewed by:** Santosh S. | Enterprise (> 1000 emp.)

**Reviewed Date:** March 28, 2023

**What do you like best about SureMDM by 42Gears?**

1. Tracking the Assets (TAB)
2. We can easily use the console and track our assets easily.
3. Quick support by the Tech team

**What do you dislike about SureMDM by 42Gears?**

Taking more time to revert on the feasibility check on console management.

**What problems is SureMDM by 42Gears solving and how is that benefiting you?**

Every technical assistance provided by Suremdm Team we are facing in Tablets regarding application/Surelock/suremdmNix. Helps us for solving the issue and satisfy the end user.

  ### 24. Streamlined Mobile Device Management with 42Gears

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 28, 2024

**What do you like best about SureMDM by 42Gears?**

42Gears' MDM solution offers a comprehensive suite of features designed to simplify and enhance the management of mobile devices within an organization. From device provisioning to security enforcement, it provides an intuitive platform that caters to the needs of both IT administrators and end-users alike.

**What do you dislike about SureMDM by 42Gears?**

While the basic functionalities of 42Gears' MDM are straightforward, mastering some of the more advanced features may require additional time and training.

**What problems is SureMDM by 42Gears solving and how is that benefiting you?**

Device Management

  ### 25. I found 42 gears very detailed, very flexible and great customer support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kevin C. | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 12, 2023

**What do you like best about SureMDM by 42Gears?**

Basically, SureMDM covers 99.9% of all our business requirements in terms of the services that are offered. Once you know the functionalities, it is straightforward to configure.

**What do you dislike about SureMDM by 42Gears?**

Its not really a dislike, but there are so many features and functions and sometimes if can be a challenge to configure it. It would have been a great idea to have a short user/admin course that comes with the subscription.

**What problems is SureMDM by 42Gears solving and how is that benefiting you?**

It allows me to manage more than 3000 devices remotely. It allows me to do their automatic enrollment and manage the devices with Zero Touch Enrollment. It also allows me to control the users access to the device, preventing unwanted data wastage.

  ### 26. Reliable and fairly intuitive. Quite pricey.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 18, 2023

**What do you like best about SureMDM by 42Gears?**

Once set up, the service is reliable and fairly intuitive to use. With helpful tutorials and guides baked in.

**What do you dislike about SureMDM by 42Gears?**

The subscription is quite pricey. Getting an android device enrolled can be hit or miss on first attempt, fails around 1 in 5 times, which is time consuming to resolve. User licenses for back of house are extortionate and does not account for volume of devices enrolled.

**What problems is SureMDM by 42Gears solving and how is that benefiting you?**

Remotely maintain, triage and fix issues on fleet of kiosks across the UK. Saving staff visits in some particularly remote and distant sites.

  ### 27. MDM Solution

**Rating:** 4.5/5.0 stars

**Reviewed by:** Akbar K. | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 23, 2023

**What do you like best about SureMDM by 42Gears?**

Remort Support, Remort lock, Remort wipe etc are the most impressive features.

**What do you dislike about SureMDM by 42Gears?**

Not compatible with older OS of versions.

**What problems is SureMDM by 42Gears solving and how is that benefiting you?**

It helps us to remort support and centralize administration of system etc.

  ### 28. Easy to use and great customer support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Security and Investigations | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 19, 2023

**What do you like best about SureMDM by 42Gears?**

It is designed to be easy to use, even for those who have not used MDM products.
If you have any questions, you can easily ask the support team via chat

**What do you dislike about SureMDM by 42Gears?**

No particular complaints.
Perhaps there are cheaper MDM products available, but I am happy with this one.

**What problems is SureMDM by 42Gears solving and how is that benefiting you?**

The status of the device can be checked remotely and the device can be operated remotely if necessary.

  ### 29. Full support for the integration of our iot device to the 42Gears platform.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Stephen W. | Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 10, 2023

**What do you like best about SureMDM by 42Gears?**

We fully understand that the integration of our first iot device was a new expericance for the 42Gear team but during the process we was kept infromed of the progess.

**What do you dislike about SureMDM by 42Gears?**

No real dislikes and understnd the time needed to impliment a new device and protocol. We would like it to have happened a lot quicker but this was no fault of the 42gears team.

**What problems is SureMDM by 42Gears solving and how is that benefiting you?**

42Gears is a partnership so we can together promote our hardware as a full end to end iot solution. Using 42gears for our back end soltuion gives us credability to be able to offer a secure scalable solution to our partners.

  ### 30. Review SureMDM on G2

**Rating:** 5.0/5.0 stars

**Reviewed by:** PAWAN K. | Mr., Financial Services, Enterprise (> 1000 emp.)

**Reviewed Date:** June 07, 2023

**What do you like best about SureMDM by 42Gears?**

Easy to manage devices using one console, excellent technical support anytime, easy access to console v3, customized settings as per user requirement and great price structure against the competition.

**What do you dislike about SureMDM by 42Gears?**

Sometimes taking more than one day to provide solutions. But that is not a significant issue because of offers a complete solution.

**What problems is SureMDM by 42Gears solving and how is that benefiting you?**

Secure our devices, install applications as per our requirement from one console while devices are in different locations, and check issues remotely of devices.

  ### 31. 42 Gears MDM Review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Amol K. | Enterprise (> 1000 emp.)

**Reviewed Date:** June 28, 2023

**What do you like best about SureMDM by 42Gears?**

The service support is excellent. The technical team understands the client's requirements very well & based on that, they will modify their solutions offerings.

**What do you dislike about SureMDM by 42Gears?**

As such nothing to say anything at present on the below point.

**What problems is SureMDM by 42Gears solving and how is that benefiting you?**

It provides a unified management console to manage multiple devices in one single click & the console is very user-friendly. It allows me to do their automatic enrollment and manage the devices with Zero Touch Enrollment. It also allows me to control the user's access to the device, preventing unwanted data wastage.

  ### 32. Review From BSI

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mon A. | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 14, 2023

**What do you like best about SureMDM by 42Gears?**

I like SureMDM because it enables us to restrict our field staff from misusing company issued smartphones voice and data bundles. Restriction only allows usage of this bundles for business purposes only. The Company Phone is also protected from being used by unauthorised persons.

**What do you dislike about SureMDM by 42Gears?**

At this stage we have not experienced or seen any disadvantages of the application. It has worked perfectly for us.

**What problems is SureMDM by 42Gears solving and how is that benefiting you?**

As mentioned previously, it has helped us manage the smartphone resources that we have issued to staff for work purposes. Cost Savings for the business.

  ### 33. Easy to Use and Rich Feature all Type of Devices

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sachin B. | Enterprise (> 1000 emp.)

**Reviewed Date:** June 15, 2023

**What do you like best about SureMDM by 42Gears?**

1. It's Easy to Use.
2. Support almost  All Types of Platform including Windows CE
3.Simplest UI
4.Exellent Product Support Team

**What do you dislike about SureMDM by 42Gears?**

1. Android /IOS App for Managing All Device

**What problems is SureMDM by 42Gears solving and how is that benefiting you?**

1. It isn't easy to manage devices in different remote location .
2. not able to manage update ,security patches

  ### 34. Robust and Easy Device Management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Fyzee A. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 28, 2023

**What do you like best about SureMDM by 42Gears?**

It's pretty user-friendly, and the learning curve for non-tech users is very short. It's fairly priced compared to competitive MDM products.

**What do you dislike about SureMDM by 42Gears?**

After about one month usage, we haven't come across an area where SureMDM required an improvement.

**What problems is SureMDM by 42Gears solving and how is that benefiting you?**

SureMDM helps us manage our Sales Team across multiple geo-locations. High-security level and customization for the devices and the ability to update and clean up the devices remotely, has helped us save time and resources. The console layout is simple and easy to use. The system setup was a breeze, with 42Gears support staff providing adequate hand-holding.

  ### 35. Great Experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dave  R. | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 11, 2023

**What do you like best about SureMDM by 42Gears?**

Your support has been prompt and helpful. Also the product met our clients needs

**What do you dislike about SureMDM by 42Gears?**

I do not have anything to say that I dislike.

**What problems is SureMDM by 42Gears solving and how is that benefiting you?**

It was a ig help with our client.

  ### 36. Good Mobile device management tool for  enterprise devices and byod Devices.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ankit  R. | Assistant Manager - IT, Enterprise (> 1000 emp.)

**Reviewed Date:** February 28, 2023

**What do you like best about SureMDM by 42Gears?**

Graphic user interface is good and you can manage single device also no need to create the group for deploying the policies. 

Through Suremdm we can deploy the policies on device level instead of group.

They provide online chat support as well for admin.

**What do you dislike about SureMDM by 42Gears?**

Nothing as of now, But for mdm configuration you required three app to configure which is time consuming for bulk device configuration.

**What problems is SureMDM by 42Gears solving and how is that benefiting you?**

we are managing our company-owned devices through suremdm mdm tool. we are managing application and device through suremdm.

  ### 37. SureMDM Asset Tracker

**Rating:** 4.5/5.0 stars

**Reviewed by:** Hidayath K. | Enterprise (> 1000 emp.)

**Reviewed Date:** June 09, 2023

**What do you like best about SureMDM by 42Gears?**

Good tracking of assets, lot of policies password, common wifi deployment

**What do you dislike about SureMDM by 42Gears?**

MacBook remote support is a distant feature

**What problems is SureMDM by 42Gears solving and how is that benefiting you?**

Assume of the assets and keeping track of it

  ### 38. Best tool to Managed Mobile Devices

**Rating:** 4.5/5.0 stars

**Reviewed by:** Rahul M. | Solutions Architect, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 09, 2023

**What do you like best about SureMDM by 42Gears?**

SecureLock solution is one the highlight solutions and is ease to deploy and manage in a scalable enviroment

**What do you dislike about SureMDM by 42Gears?**

UI/UX can be improved for better IT user experiance.

**What problems is SureMDM by 42Gears solving and how is that benefiting you?**

Managing Employee CYOD and BYOD devices

  ### 39. Fit for the purpose

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 30, 2023

**What do you like best about SureMDM by 42Gears?**

SureMDM is helping to convert our devices to use as single app kiosks.

**What do you dislike about SureMDM by 42Gears?**

Need more help and support with examples to configure devices. Enrolling devices is not easy.

**What problems is SureMDM by 42Gears solving and how is that benefiting you?**

using old devices as kiosk

  ### 40. Fantastic Solution with so many customizable options

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jeff A. | Enterprise (> 1000 emp.)

**Reviewed Date:** June 07, 2023

**What do you like best about SureMDM by 42Gears?**

Cost-effective solution, Great support with Instant response time.

**What do you dislike about SureMDM by 42Gears?**

I would suggest short Tutorial Videos that show step by step setup procedures.

**What problems is SureMDM by 42Gears solving and how is that benefiting you?**

Mainly provide the ability to prevent user interference by navigating away from app or changing display settings

  ### 41. Good product at an affordable price

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 02, 2023

**What do you like best about SureMDM by 42Gears?**

User-friendly and customizable scripts .

**What do you dislike about SureMDM by 42Gears?**

Content filtering not available in web filtering

**What problems is SureMDM by 42Gears solving and how is that benefiting you?**

In the standalone mobile devices, we can implement the necessary restrictions

  ### 42. I am more impressed with the fast service and good behavior of your support team.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Pawan S. | IT Admin, Enterprise (> 1000 emp.)

**Reviewed Date:** March 01, 2023

**What do you like best about SureMDM by 42Gears?**

Composite Job Feature Most Liked and device enrollment system.

**What do you dislike about SureMDM by 42Gears?**

We get device tracking updates after 10 minutes which is a negative point. Device location tracking must be live

**What problems is SureMDM by 42Gears solving and how is that benefiting you?**

I provide remote assistance to my field officers through MDM for the security of the company's data and when needed.

  ### 43. Mobile device management for your fleets

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 20, 2022

**What do you like best about SureMDM by 42Gears?**

Managing multiple devices in one screen and being able to do so remotely with clients all over the US and Australia.

**What do you dislike about SureMDM by 42Gears?**

Sometimes the screen access was delayed and slow so it wasn't as seamless as you'd like

**What problems is SureMDM by 42Gears solving and how is that benefiting you?**

Fleet management and operational efficiency remotely

**Official Response from Anjana  Joshi:**

> Dear Customer,

Thanks for taking your time to share your feedback. Remote screen feature is dependent upon different factors like device make and model, internet connection, etc.  Could you please write to us @ techsupport@42Gears.com with device details to investigate this further? Thanks! 


  ### 44. Manage all the control using one intuitive central web console

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mahesh K. | Consultant, Enterprise (> 1000 emp.)

**Reviewed Date:** February 01, 2022

**What do you like best about SureMDM by 42Gears?**

Representing a cutting-edge approach to unified endpoint management, securing, managing, and monitoring business devices.

**What do you dislike about SureMDM by 42Gears?**

Configuring with a single device can sometimes have an impact if you don't have any secondary device for disaster management.

**What problems is SureMDM by 42Gears solving and how is that benefiting you?**

Interacting with multiple devices using a single device. Easy to use and user-friendly, with significant improvements in business aspects. A time-saving tool. A low-cost tool for small-scale organizations.

  ### 45. My IT team help even whenever whearver it needed

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 08, 2021

**What do you like best about SureMDM by 42Gears?**

Gives my support team to control everything so that my issue gets resolved asap

**What do you dislike about SureMDM by 42Gears?**

I am unable to know the name of the person who is accessing it

**Recommendations to others considering SureMDM by 42Gears:**

I would recommend every industry to use it

**What problems is SureMDM by 42Gears solving and how is that benefiting you?**

Any issue in application which required IT support to intervine

  ### 46. A good tracker & locker for mobile devices.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** November 17, 2020

**What do you like best about SureMDM by 42Gears?**

Blocking the unwanted apps & tracking of devices.

**What do you dislike about SureMDM by 42Gears?**

Low end phones are slowed down due to suremdm

**Recommendations to others considering SureMDM by 42Gears:**

good console to manage & track company assets

**What problems is SureMDM by 42Gears solving and how is that benefiting you?**

Tracking of mobile devices.
Avoiding misusing of company property.

  ### 47. Android Tablet managment software in Healthcare environment.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Michael K. | IT Manager, Hospital & Health Care, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 17, 2018

**What do you like best about SureMDM by 42Gears?**

Has  cloud and on premise option. On prem isnt as slick as cloud but has no monthly costs.

Adding device is as simple as scanning QR code. Adding additional license packs from 42 gears is easy.

**What do you dislike about SureMDM by 42Gears?**

Online how to guides/videos could be better for some starting out but once you learn it its fine.

Would like to see a discount if additional products are included for 1 device. Example suremdm+surefox+surelock currently all need 3 separate licenses with no discounts

I would like licenses to be managed via email login. Currently if you purchase a 10 pack you have to manually enter license code.

**Recommendations to others considering SureMDM by 42Gears:**

cost/device

**What problems is SureMDM by 42Gears solving and how is that benefiting you?**

Managing Android tablets across multiple different sites. We are transitioning from wall mounted touchscreen to mobile tablets, this allows us to manage and kiosk mode the tablets to prevent employee misuse. Tablets are preferred by employees who often use the tablet softer than the wall mounted screens which have a life span of about 2 years and are 3-4X as much.

  ### 48. Customer for over 5 years.  Reliable, flexible, and powerful.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 29, 2018

**What do you like best about SureMDM by 42Gears?**

Always expanding feature-set.
Comprehensive set of rules and tools to manage mobile devices

**What do you dislike about SureMDM by 42Gears?**

Previously required Microsoft Silverlight, but has since released a non-silverlight admin portal.

**What problems is SureMDM by 42Gears solving and how is that benefiting you?**

Managing and locking down a fleet of android phones. 
Remote support via SureMDM's support for Samsung Knox has saved us the trouble of walking end-users through support steps.  
The ability to disable system-app bloatware via script as part of our on-boarding process has been invaluable.
Remote file management has been handy for freeing up space on phones.
Being able to silently uninstall or install apps is also a huge time saver.



## SureMDM by 42Gears Discussions
  - [What is SureMDM Nix used for?](https://www.g2.com/discussions/what-is-suremdm-nix-used-for) - 2 comments, 1 upvote
  - [What is Android for enterprise?](https://www.g2.com/discussions/suremdm-what-is-android-for-enterprise) - 1 comment
  - [What are device management apps?](https://www.g2.com/discussions/what-are-device-management-apps) - 1 comment
  - [What is a common feature of MDM software?](https://www.g2.com/discussions/what-is-a-common-feature-of-mdm-software) - 1 comment

- [View SureMDM by 42Gears pricing details and edition comparison](https://www.g2.com/products/suremdm-by-42gears/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-08-09+16%3A37%3A00+-0500&secure%5Bsession_id%5D=da62c667-7583-4fc2-b4d6-e4779f00f5ab&secure%5Btoken%5D=be370b09642980a3b6b5161b00bf146fc3fe7cb2f4ec025f04e737bc5d2aaa6c&format=llm_user)
## SureMDM by 42Gears Integrations
  - [Secureworks Taegis XDR](https://www.g2.com/products/secureworks-taegis-xdr/reviews)
  - [Sophos Endpoint](https://www.g2.com/products/sophos-endpoint/reviews)

## SureMDM by 42Gears Features
**Scope**
- Endpoint Inclusiveness
- Multi-OS Support

**Administration**
- Screen Sharing
- File Sharing
- Session Recording
- Unattended Remote Access
- Multi - Session Handling
- Multi-Monitor Support

**Platform - Mobile Device Management (MDM)**
- Regulation Compliant

**Platform**
- Regulation Compliant
- Device Enrollment
- Device Configuration

**Security**
- Reporting and Alerts
- Endpoint Protection
- Remote Wiping

**Maintenance**
- Remote Reboot
- Remote Printing

**Operating System**
- Multi-Systems Support
- Apple Support
- Android Support

**Operating System**
- Multiple Mobile Operating System Support
- Apple Support
- Android Support

**Management**
- Device Enrollment
- Device Configuration
- Device Compliance
- Usage Information
- Data Separation

**Communication **
- Text Chat
- VoIP
- Video Conference Call
- Screen Annotations

**Management**
- Applicatons Management
- Applications Consolidation
- Whitelist
- Blacklist
- Usage Information
- Mobile Device Management
- Lockdown Management
- Endpoint Management
- User Session Management
- Content Management
- Patch Management
- Task Management
- Mobile Content Management
- Security Management
- Audit Management
- Remote Monitoring & Management
- Data Management
- Policy Management
- Compliance Management
- Asset Lifecycle Management
- Configuration Management
- User Management
- Inventory Management
- Software Management
- Deployment Management

**Security**
- Device Management
- Custom Alerts
- Security
- Security Management
- Mobile Content Management
- Password Management
- Document Management
- Audit Management

**Security**
- Data Encryption
- Compliance

**Agentic AI - Unified Endpoint Management (UEM)**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Additional Functionality**
- Mobile Content Management
- Generative AI
- Remote Access & Monitoring
- Deployment Management
- Policy Management
- Patch Management
- Encryption
- Compliance Management
- Alerts/Notifications
- Configuration Management
- User Management
- Support Ticket Management
- BYOD Management
- AI Copilot
- Mobile Device Management
- Endpoint Management
- App Management
- Access Controls/Permissions
- Workflow Automation

**Security**
- Remote Wipe
- Security

**Management**
- Applicatons Management
- Applications Consolidation
- Whitelist
- Blacklist
- Usage Information
- Policy Management
- Compliance Management

**Device Support**
- Mobile Device Access
- Multi-Platform Support
- Cross-Platform
- Video Support

**Performance**
- Reporting

**Agentic AI - Mobile Device Management (MDM)**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Third-Party Integration
- Third-Party Integrations
- Active Directory Integration

**Agentic AI - Enterprise Mobility Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Third-Party Integrations

**Additional Functionality**
- Mobile Access
- Usage Tracking/Analytics
- Automatic Reset
- Onsite Printing
- Self Service Portal
- Remote Access/Control
- For Android Devices
- Surveys & Feedback
- Digital Signage
- Barcode/Ticket Scanning
- Touch Screen
- Point of Sale (POS)
- Timeout
- Multi-app mode
- Offline Access
- Generative AI
- QR Codes
- Data Synchronization
- Location Tracking
- AI Copilot
- Browsing Restrictions
- Customizable User Interface
- Self Check-In/Check-Out
- Secure Browsing
- Alerts/Notifications
- Customizable Branding
- Video Looping
- Self Ordering
- For iPad Devices
- Reporting/Analytics
- Single-app mode
- Templates
- Check-in/Check-out
- Ticketing
- Order Entry
- Broadcast Messaging
- Visitor Tracking
- Secure Data Storage
- Access Controls/Permissions
- Wireless Internet Access Control
- Single Sign On
- Enrollments/Onboarding
- Automatic User/Device Recognition
- API
- Kiosk Mode
- Remote Update/Installation
- Activity Dashboard
- Synchronization Scheduling
- IT Asset Tracking
- Two-Factor Authentication
- Wireless Troubleshooting
- Monitoring

**Additional Functionality**
- Offline Access
- Push Notifications
- GPS
- Authentication
- Usage Tracking/Analytics
- Backup and Recovery
- Mobile App
- Performance Monitoring
- Remote Access/Control
- Generative AI
- Wireless Internet Access Control
- Asset Tracking
- Reporting & Statistics
- Wireless Troubleshooting
- AI Copilot
- Access Controls/Permissions
- Activity Dashboard
- Remote Device Locking
- Document Storage
- Mobile Access
- Automatic User/Device Recognition

**Additional Functionality**
- Remote Monitoring & Management
- AI Copilot
- SSL Security
- File Transfer
- Two-Factor Authentication
- Single Sign On
- Compliance Management
- Collaboration Tools
- Summary Reports
- Activity Dashboard
- Chat/Messaging
- Generative AI
- Session Transfer
- Remote Update/Installation
- Audit Trail
- Customizable Branding
- Server Monitoring
- Real-Time Updates
- Troubleshooting
- Real-Time Monitoring
- Workflow Management
- Multiple User Accounts
- Multi-Channel Communication
- CRM
- Surveys & Feedback
- Activity Tracking
- Self Service Portal
- API
- Support Ticket Management
- Access Controls/Permissions
- Remote Access/Control
- User Management
- Customizable Reports
- Real-Time Notifications
- Video Conferencing
- Diagnostic Tools
- Third-Party Integrations
- Reporting/Analytics

## Top SureMDM by 42Gears Alternatives
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