StratusLIVE Pricing Overview

StratusLive (SL) has been critical to our organization's success for years. It is the primary tool I use daily to accomplish my organizational role. It is a powerful tool that empowers our team members to not only enter new data but also, just as importantly, see a historical perspective of our donors and corporate partners. The technology solutions SL offers are key, but as the main point of contact between our organizations, I am most impressed with SL's team. Their expertise, customer-focused attitudes, and personalities are something I have come to appreciate and value greatly. Yes, the technology is essential, but the ability of SL's team to make us better at using/utilizing the technology has been instrumental in our success. Although I wasn't on the team when it was implemented, I have been here and encouraged our organization to implement some of their add-on technology. The ease of implementation has been just that...easy. We also greatly value the ease of integration between their solutions. Review collected by and hosted on G2.com.

I think their support document library can seem a bit overwhelming to a newcomer; however, having been a frequent visitor to their Zendesk, I now know how to find an answer to my question and, in the worst case, submit a support ticket. Review collected by and hosted on G2.com.

There are not a lot of crm packages that fit the needs of United Ways and the designation payout process. The report writer is light years ahead of some others I've seen. User interface is easy to customize and users can pick their preferred view, whether your in resource development, accounting, marketing... If it comes down to this is Adar, it's Stratuslive every day. Your finance dept might love the Andar reports, but you're not buying a system for just the accounting dept. Since it's a Microsoft product, it integrates nicely with other apps, outlook, excel, word merges. Thought, the SL to outlook link is not always stable and has to be reconnected often. Review collected by and hosted on G2.com.

Per user costs are high compared to alternatives. Add on modules like workplace giving, Ignite, are expensive. But if you have a lot of campaigns you want to run natively it would be worth it. Clickdimensions email add on did not work as described. We tried it twice, 5 years apart from each other and while it looks nice, we could not get it to fit our desired functionality. Financial reports work, but they could be better compared to Andar according to finance dept. There's not an easy way to get a total dollar amount for a donor during a campaign year unless you export all their donations and sum; not too difficult, but it comes up all the time. Review collected by and hosted on G2.com.