Sprout Social Reviews & Product Details

I like seeing how well things are performing and creating custom reports for whatever information executive leadership needs. It is nice to look at competitors to see where we compare to others and how our efforts are working. It allows me to help others tailor their efforts to create things that will perform the best. I use the platform daily to see what people are saying and it was easy to get thing connected and train others to use. Review collected by and hosted on G2.com.

I have had a few different support team members, which makes it hard to find the best way to use Sprout for my needs, as I am often having to restart with someone new. Review collected by and hosted on G2.com.

I love the AI-generated features like the Optimal Times scheduling feature and the AI-generated Alt Text. It makes the mundane parts of my job so much easier, allowing for me to focus on the content itself! Review collected by and hosted on G2.com.

There are a few bug issues- for example, opening the "crop" feature short-circuits the platform and I wind up having to exit out; I lose all my progress. I have messaged support about this several times and I wish it could be fixed in a system update. It's very frustrating! Review collected by and hosted on G2.com.

The scheduling tool and the ability to look at all schedule posts from the calendar view so I can track what is going out and when Review collected by and hosted on G2.com.

My team and I operate off of a single login. However, only one of us is able to work, schedule, etc at a time so it will kick anyone else logged in off randomly. Not sure if this is a user error, but wanted to note. Review collected by and hosted on G2.com.

I really like how quick and easy it is to create a schedule and post across so many different platforms. The overall design is also easy to digest, and being able to view my entire month at a glance makes planning much simpler. Review collected by and hosted on G2.com.

I dislike the limitations Sprout has across platforms and for users. I wish Sprout offered more apps to create posts on, such as Nextdoor. I also wish multiple users could be logged in at the same time. Review collected by and hosted on G2.com.

What I like most about Sprout Social is how easy it is to schedule posts ahead of time and see everything on the content calendar. The reporting and analytics are also really helpful because they make it easy to see what's working and share results with my team. Overall, it saves me time and keeps all of our social media organized. Review collected by and hosted on G2.com.

I really dislike when some of the videos my editor sends me won't save into Sprout. Not sure why this happens. But if he sends me videos in super high format, Sprout won't save them. Review collected by and hosted on G2.com.

Sprout Social provides many different capabilities, such as publishing, listening, reporting, etc. I have been using Sprout Social for almost a year now and I've never faced any major issues. It makes performing all tasks around social media easy and stress-free. It's also a great collaborative platform that makes it easy to work together with your team. Their customer support has always been quick and very helpful. Using sprout everyday, I highly recommend it as it is beneficial to integrate your social media platforms and easy to implement your strategy and campaigns on it. Review collected by and hosted on G2.com.

There are a few minor things; sometimes your profiles get disconnected, a few occasional technical glitches, a few features I wish they had, but nothing that can't be easily fixed through their support or worked around. Review collected by and hosted on G2.com.

I really appreciate how Sprout Social brings multiple social platforms together in one place, as well as its robust tagging structure that makes organizing and analyzing content much easier. Review collected by and hosted on G2.com.

I’d like to see more options and depth in the analytics, especially around replies sent to users. For example, it would be very helpful to track reactions and the overall outreach/impact of those replies in a more granular way. Review collected by and hosted on G2.com.

With Sprout, we have completed the entire approval process for our social media posts. Since our posts need to be approved by the company's executives, we share all the content with them for review and approval. This has helped us improve processes and integrate each of our networks in one place. Review collected by and hosted on G2.com.

The only downside I see is that the costs are very high for a company, as you need to pay a high subscription fee to manage it easily. Additionally, if you want to add an extra user, the cost increases even more. Review collected by and hosted on G2.com.

I love that it's a one-stop shop to post to all of our social pages, saving me time. I appreciate its scheduling and customization abilities, and the tools available on the Listening tab. Review collected by and hosted on G2.com.

When I write and publish articles and have to tag reporters, I find it easier to avoid Sprout Social and post directly to the social media site, so I can make sure I'm tagging the right account. Review collected by and hosted on G2.com.

So easy to navigate and have seamless transitions from the tool to the platform. Alyssa has been an amazing resource for our team as we have begun training + implementing the platform for our personal use. Review collected by and hosted on G2.com.

Having to bucket priorities out team to team Review collected by and hosted on G2.com.