# What do chief risk officers and risk managers actually need from an ERM platform that enterprise buyers and IT teams tend to deprioritize?

<p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">I’m interested in what chief risk officers and risk managers actually need from an ERM platform that enterprise buyers and IT teams sometimes deprioritize. Procurement may focus on cost. IT may focus on architecture. Risk leaders usually care about whether the tool helps them see risk clearly, assign ownership, and explain what changed.</p><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">In the<a class="a a--md" elv="true" href="https://www.g2.com/categories/enterprise-risk-management-erm"> </a><a class="a a--md" elv="true" href="https://www.g2.com/categories/enterprise-risk-management-erm">enterprise risk management (ERM)</a> category, the practitioner needs I keep seeing are:</p><ul>
<li>Clear risk ownership</li>
<li>Better leadership reporting</li>
<li>Living risk and control matrices</li>
<li>Strong audit trails</li>
<li>Less manual follow-up</li>
</ul><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">A few tools that seem relevant:</p><ul>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/optro/reviews"><strong>Optro</strong></a>: Reviewers mention controls management, audit modules, deficiency tracking, and Power BI reporting. One note is that the SOX risk assessment feature is described as less mature than the core audit functionality.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/logicgate-risk-cloud/reviews"><strong>LogicGate Risk Cloud</strong></a>: Risk administrators describe it as useful for seeing enterprise-wide risk instead of siloed data.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/workiva-workiva/reviews"><strong>Workiva</strong></a>: Relevant when control failures, certifications, and risk register changes need to connect with financial or regulatory reporting.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/resolver/reviews"><strong>Resolver</strong></a>: Connects incident management, risk, and compliance in one platform.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/riskonnect/reviews"><strong>Riskonnect GRC solutions</strong></a>: Appears in enterprise ERM evaluations and covers a broad GRC scope.</li>
</ul><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">For CROs, risk managers, and ERM practitioners, what do you wish vendor evaluations weighted more heavily: usability, reporting, ownership workflows, audit trails, or something else?</p>

##### Post Metadata
- Posted at: about 1 month ago
- Author title: Marketer
- Net upvotes: 1


## Comments
### Comment 1

Oh I think this is such a real tension. Risk managers just want board-level clarity, a clean dashboard the execs actually understand in the quarterly review. Resolver&#39;s genuinely good at those risk visualizations, and LogicManager has decent board reporting out of the box. Meanwhile IT cares about the plumbing, CMDB, provisioning, all that, which is where ServiceNow shines but gets config-heavy. Basically IT optimizes for integration depth, risk leaders need speed to insight. Different worlds.

##### Comment Metadata
- Posted at: 29 days ago





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