--- title: Spotnana Reviews meta_title: 'Spotnana Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 112 reviews by the users' company size, role or industry to find out how Spotnana works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 112 scale: '5' date_modified: '2026-08-07' parent_category: name: Travel & Expense url: https://www.g2.com/categories/travel-expense --- # Spotnana Reviews **Vendor:** Spotnana **Category:** [Travel Management Software](https://www.g2.com/categories/travel-management) **Average Rating:** 4.6/5.0 **Total Reviews:** 112 ## About Spotnana Spotnana is the travel platform that connects humanity. We are modernizing the infrastructure of the travel industry in order to bring freedom, simplicity, and trust to travelers everywhere. Our groundbreaking Travel-as-a-Service platform revolutionizes travel for corporations and consumers, modernizes how travel suppliers sell their inventory, and enables any company to provide the world’s best global travel experiences to their customers. To learn more, visit spotnana.com. ## Spotnana Pros & Cons **What users like:** - Users find Spotnana incredibly **easy to use** , making travel booking and modifications smooth and hassle-free. (18 reviews) - Users love the **convenience** of Spotnana, finding it simple and efficient for booking travel with ease. (14 reviews) - Users love the **easy booking** process with Spotnana, finding it smooth and efficient for work travel. (14 reviews) - Users praise the **responsive customer support** of Spotnana, offering assistance anytime and ensuring peace of mind while traveling. (11 reviews) - Users appreciate the **reliable 24/7 customer service** of Spotnana, feeling supported anytime, anywhere during travel. (9 reviews) - Booking Management (5 reviews) - Experience (4 reviews) - Quick Service (4 reviews) - Intuitive (3 reviews) - Mobile App (3 reviews) **What users dislike:** - Users feel the **high prices** for hotels and limited flight options hinder their travel planning with Spotnana. (3 reviews) - Users experience **poor customer support** , citing unhelpful representatives and long wait times for assistance. (2 reviews) - Users are frustrated by **high hotel prices** and the difficulty in comparing flight options due to website issues. (2 reviews) - Users express frustration with unexpected **booking fees** and challenges in obtaining refunds during their booking process. (2 reviews) - Users experience **app instability** with Spotnana, particularly when applying multiple filters or switching options frequently. (1 reviews) - Users face **booking issues** with Spotnana, including inaccuracies and unexpected fees when searching for airfare rates. (1 reviews) - Cancellation Policy (1 reviews) - Inadequate Categorization (1 reviews) - Inadequate Search Functionality (1 reviews) - Lack of Integration (1 reviews) ## Spotnana Reviews ### 1. Great experience with spotnana **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 28, 2024 **What do you like best about Spotnana?** Most helpful is the customer service. All the agents are amazingly helpful and responsive. They always are rheee whenever i am in need. I still remember an odd hour when I need clarity on mu hotel booking in US, they helped out almost immediately. **What do you dislike about Spotnana?** Perhaps it will be good to have AI to automatically detect the number of days we need for hotel for example so that it won't be cumbersome to match travel time and dates **What problems is Spotnana solving and how is that benefiting you?** Very good at consolidating my trips esp since I tevael often **Official Response from Gus Torrey:** > Thank you for the feedback! We’re happy to hear that you’re getting the help you need from our support team. If you click “Add a Hotel” on the confirmation screen or the trip summary after making a flight booking, the dates in the hotel search should auto-populate. Excited to share that AI features are also on our roadmap. Stay tuned! ### 2. Great service after a cancelled flight **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** March 27, 2024 **What do you like best about Spotnana?** Spotnana is easy to use and has great customer service. After a flight was canceled due to weather, before the airline notified me, Spotnana had sent an email and followed up with a phone call sharing the news and providing me detals on the next best flight. I was booked and ready to go before I knew my flight was cancelled. **What do you dislike about Spotnana?** The user interface on the website has fewer bells and whistles than many other online booing tools. **What problems is Spotnana solving and how is that benefiting you?** Making it easy to book business travel through my company. **Official Response from Gus Torrey:** > Thank you for the feedback! We’re glad to hear that you’re getting the service you need from our support team and enjoying our booking experience. We’re always working to make our web experience as delightful as possible. Happy to share that several new features are on our roadmap. ### 3. Best travel platform on the market **Rating:** 5.0/5.0 stars **Reviewed by:** Cornelius M. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 03, 2023 **What do you like best about Spotnana?** Consumer-grade IOS app. 24/7, 365 agent support via text, email and chat. And then, of course, the outstanding employees who are constantly looking for ways to connect and improve their customer's lives. **What do you dislike about Spotnana?** Hard to think of any. I'll say this: I'm excited for Spotnana to continue to level up the perks it can offer its own customers when booking - e.g. 4PM late checkout, early check-in, amenity and beverage credits etc. **What problems is Spotnana solving and how is that benefiting you?** I run a global business with a mobile team and a budding community. Travelling is something we each do every day. For most, travel isn't exactly become easier. But with Spotnana, I truly feel it has. I just know they have my back on travel. They have the most-wide ranging set of fares. The most holistic 365 support. They know all my preferences by heart. It's saving me time, money and energy. Most importantly, it's giving my team and community hours back in the day they can use to do what they do best. **Official Response from Carolyn Chapin:** > Thank you for your partnership and the feedback, Cornelius! We're happy to hear that the Spotnana platform and team have made life easier for you and your team! ### 4. User friendly!! **Rating:** 5.0/5.0 stars **Reviewed by:** Jonathan N. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 27, 2024 **What do you like best about Spotnana?** It is really easy to navigate. You can find everything you need in the tool. **What do you dislike about Spotnana?** Nothing really. I do think it is very simplified and you do not need to have used it multiple times to understand how it works. **What problems is Spotnana solving and how is that benefiting you?** Consolidating everything within the tool. **Official Response from Gus Torrey:** > Thank you for the feedback, Jonathan! We’re glad to hear that you’re happy with our user experience. We hope you continue to enjoy using our Travel-as-a-Service platform! ### 5. Best features for business class traveler **Rating:** 5.0/5.0 stars **Reviewed by:** Rahul B. | Founder & CEO, Mid-Market (51-1000 emp.) **Reviewed Date:** November 10, 2023 **What do you like best about Spotnana?** We are using Spotnana as they are Brex's travel partner. Usually travel partner websites are less about features. But Spotnana search is very beautiful. For business class travelers, in flight listing, they show sitting configuration. I hate 2-2-2 or 2-3-3 kind of sitting and with Spotnana I can find that easily for myself and collegaues. Till date, I haven't find this feature of any other travel website. In one case we had to cancel our trip and the experience was again super smooth. For a mariott booking, there was a glitch but Spotnana support fixed in a min. At other instances also we got better support from Spotnana compared to hotel/flight company we are using that in trip. Aside, they give option to manage guest booking apart from employees. It helps when our team is traveling with clients or other partners/associates. **What do you dislike about Spotnana?** They don't support adding multiplr travellers to the same booking which is a major issue. But their support team said that will be fixed in upcoming relases. **What problems is Spotnana solving and how is that benefiting you?** Managing employee travel is seamless. Takes much less admin work now. **Official Response from Gus Torrey:** > Thank you for your feedback, Rahul! We’re glad to hear that you’re enjoying our search experience and receiving the support you need. Happy to confirm that multi-passenger booking is on our roadmap. Stay tuned! ### 6. Great corporate travel tool for startups **Rating:** 5.0/5.0 stars **Reviewed by:** Lucas R. | Sales Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 26, 2024 **What do you like best about Spotnana?** I like the easiness to book a travel and how I get the notifications and approvals. Their customer support team is also kind and helped me when needed. **What do you dislike about Spotnana?** Some features could be more user friendly **What problems is Spotnana solving and how is that benefiting you?** Book air tickets and hotels around the world **Official Response from Gus Torrey:** > Thank you for the feedback, Lucas! We’re so glad you’re finding it easy to book options from our wide array of air and hotel content, and that our support team has been helpful. Happy to share that several UI enhancements are in our near term roadmap. ### 7. I'ts ok **Rating:** 4.5/5.0 stars **Reviewed by:** Quan P. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 26, 2024 **What do you like best about Spotnana?** Easy to navigate UI, didn't have any issue booking flights with it **What do you dislike about Spotnana?** Does it's job, not much more. Wish there are reminders about hotel bookings etc. **What problems is Spotnana solving and how is that benefiting you?** They help with solving problem of booking my flights and hotels on my company's dime. **Official Response from Gus Torrey:** > Thank you for your feedback, Quan! We’re glad to hear that you’re enjoying our user experience! Our Travel-as-a-Service platform provides reminders about upcoming reservations. Please contact our team if you would like to learn more about this capability! ### 8. Awful. You can end up looking for a hotel in the middle of the night and pay out of your pocket **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** October 18, 2023 **What do you like best about Spotnana?** avoid at all cost, can't book on the same day, failed booking for the next day, awful support **What do you dislike about Spotnana?** Deaspite receiving email confirmation of the hotel reservation from Spotnana, the hotel did not have the reservation. Support team was absolutely useless just replying that I have to wait while they are trying to resolve the issue. After an hour of waiting at 1AM in the morning I just made another booking with my personal card directly with the hotel. If you are travelling and especially without internet, with family etc., not being able to checkin and having to pay for new reservation on the spot is literally the worse experience you can get. Further more, even after 12 hours at the checkout time, they still have not contacted the hotel and have not paid for the booking. Just use booking.com or some credible service so you are not left on the street at the middle of the night. Trying save using spotnana will cost you more in time, money, and stress. **What problems is Spotnana solving and how is that benefiting you?** They are screating problems when you travel. **Official Response from Carolyn Chapin:** > Thank you for the feedback. We’re very sorry to hear that you had trouble checking in and didn’t get the service that you expected upon arrival at your hotel. Ensuring that our travelers have a safe and enjoyable experience is always our top priority. Our support teams have researched this issue and have identified the root cause. We are actively working with Brex and our hotel inventory partners to ensure that nothing like this happens again. ### 9. Spotnana is super easy to use and make any travel changes **Rating:** 4.5/5.0 stars **Reviewed by:** Sidney H. | Enterprise (> 1000 emp.) **Reviewed Date:** November 13, 2023 **What do you like best about Spotnana?** Spotnana has a very user-friendly interface. I am an Executive Assistant and often need to make travel changes for my bosses, and I've never had any issues changing flights, hotels, cars, etc. I've had to call Spotnana support a couple times and they have always been super easy to communicate with and very helpful. **What do you dislike about Spotnana?** The only issues I've had is 1) seat selection seems glitchy and often doesn't work and 2) sometimes the particular hotel I need to book at isn't offered on Spotnana which is strange **What problems is Spotnana solving and how is that benefiting you?** Super easy to make any necessary travel changes, even last minute. **Official Response from Gus Torrey:** > Thank you for the feedback, Sidney! We’re happy to hear that you’re enjoying our user experience and making quick, easy self-service changes to various portions of executive trips. We’re adding some improvements to seat selection this month and creating our own database of hotels to address gaps we’re seeing from some inventory sources. We strive to provide the widest range of content, and will continue making rapid progress in this area. ### 10. Booking your trip can actually be fun and easy **Rating:** 5.0/5.0 stars **Reviewed by:** Dzenan S. | Senior Customer Success Manager , Enterprise (> 1000 emp.) **Reviewed Date:** October 04, 2023 **What do you like best about Spotnana?** The best thing about Spotnana is the ease of use and the features available to make the booking convenient and hassle free. It's super easy to use and book your flights as well the hotels, the prices are shown clearly without hidden cost or some other sneaky traps you might expect. I had to reach out to customer support once time, and that experience was nothing short of perfect, as they replied back right away and assured me I had nothing to worry about **What do you dislike about Spotnana?** So far nothing, I didn't have any negative experiences with Spotnana **What problems is Spotnana solving and how is that benefiting you?** For me Spotana is solving the problems of finding the beast deals without a hassle and the process is completely stress free **Official Response from Gus Torrey:** > Thank you for your feedback, Dzenan! We’re glad to hear that you’re enjoying our booking experience, content, and customer service. We hope you continue to enjoy our platform! ### 11. Emergency weekend travel changes **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Law Practice | Enterprise (> 1000 emp.) **Reviewed Date:** March 27, 2024 **What do you like best about Spotnana?** It was incredibly helpful for Spotnana to be available outside of business hours. **What do you dislike about Spotnana?** It took two hours to complete the request, which was just changing an Amtrak reservation. But the agent I worked with was really responsive and we made it happen. **What problems is Spotnana solving and how is that benefiting you?** My time is extremely limited and it is great to be able to outsource travel arrangments and particularly travel adjustments to a third party. **Official Response from Gus Torrey:** > Thank you for the feedback! We’re glad to hear that you’re getting the help you need from our support team and using our Travel-as-a-Service platform to streamline your work. We’ve passed your feedback along to our support team. Your feedback will help us improve our services! ### 12. Easy to use. Human service gets involved if any problem occurs. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Events Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 02, 2024 **What do you like best about Spotnana?** In the cases the web didn't have the options for my particular use case, customer services made sure I could get my problem tackled. **What do you dislike about Spotnana?** I wish every use case is included inside the web without human intervention for quicker resolution. **What problems is Spotnana solving and how is that benefiting you?** Allowing me to schedule flights without needing to exchange financial information with the company. Just indicate my preferred flight and everything goes easy. **Official Response from Gus Torrey:** > Thank you for the feedback! We’re happy to hear that you are getting the service you need from our support team and finding it easy to schedule flights. We’re always working to expand our self-service capabilities. Improvements are on our roadmap. Stay tuned for more updates in this area! ### 13. Great Travel Booking Partner **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 30, 2023 **What do you like best about Spotnana?** How quickly their reps are able to help and solve your problems. **What do you dislike about Spotnana?** Not being able to cancel certain items of a trip on my own and needing to use their chat feature to do so. **What problems is Spotnana solving and how is that benefiting you?** Consolidates all of our travel options and saves rewards numbers within the platform. I no longer have to look up login ID's or travel numbers for any of my colleagues. **Official Response from Carolyn Chapin:** > Thank you for the feedback! We are happy to hear that you are receiving the support you need and that you are using rewards numbers with ease. We recently expanded support for self-service changes and cancellations, and more capabilities are in our roadmap. If you haven’t already done so, please ask your Customer Success Manager about this. ### 14. Quick travel solutions and great service **Rating:** 5.0/5.0 stars **Reviewed by:** Rochel B. | Enterprise (> 1000 emp.) **Reviewed Date:** August 17, 2023 **What do you like best about Spotnana?** Spotnana is easy to navigate and filter specifics for travel. Trip creation with all hotel, air and car info in one place is so convenient! You can change and cancel easily. **What do you dislike about Spotnana?** Rebooking flights are easy however selecting dates were not user friendly. When selecting my departing date change, all dates were grayed out. You have to select your return flight to expand the date range. I had to reach out for support which I feel was unnecessary. A great solution would be to make dates available when selecting the departing flight instead of having to select the return flight first. **What problems is Spotnana solving and how is that benefiting you?** Spotnana organizes everything on one place and eliminates the need to use several different apps and has great prices. I love being able to add my memberships/loyalty right into the system **Official Response from Gus Torrey:** > Thank you for your feedback, Rochel! I am happy to hear that you’re finding it easy to filter options, add loyalty information, and easily make trip changes. We appreciate your feedback on date selection when rebooking flights and will pass it along to our Product team. ### 15. Great tool for companies **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Mid-Market (51-1000 emp.) **Reviewed Date:** March 26, 2024 **What do you like best about Spotnana?** The chat support is always available from desktop or app. **What do you dislike about Spotnana?** Sometimes the relevance sort it not the best. Maybe having and hybird option when wanting to purchase something out of the policy. **What problems is Spotnana solving and how is that benefiting you?** Solves the relation with the team in charge of approving trips. Everything is controlled by our policiy and Spotnana shows actively what is within or not. **Official Response from Gus Torrey:** > Thank you for the feedback! We’re glad to hear you’re getting the support you need and enjoying our policy management capabilities. We’ve shared your feedback with our product team. Additional enhancements to sorting and policy management are on our near term roadmap. ### 16. Great Chat Support, Even Though I Did Not Get the Answer I wanted **Rating:** 4.5/5.0 stars **Reviewed by:** Stevan D. | Senior Treasury Manager, Leisure, Travel & Tourism, Mid-Market (51-1000 emp.) **Reviewed Date:** June 29, 2023 **What do you like best about Spotnana?** The UI is easy to use. I need to change a previously booked flight, as I was sick and could not travel. Flights were easy to find and reaching out to an agent over chat was a seamless experience. Unfortunately, my fare was very restrictive, but the agent went above and beyond to see if there was anything they could do for me and provided me with valuable information and hints to ensure I had no issues on the return leg of my flight. **What do you dislike about Spotnana?** We use Spotnana in conjunction with the Brex credit card program. Points earned with Brex allow us to book travel via the Spotnana website. The one piece of feedback I would provide is that my preference would be for the Spotnana service be more integrated into the Brex interface (one stop shop). **What problems is Spotnana solving and how is that benefiting you?** Allowing our business to use the points we are earning via our Brex credit cards to book travel. This helps manage expenses for a fast growing company, which is important in a climate of operational efficiency. **Official Response from Carolyn Chapin:** > Thank you for the feedback, Stevan! We’re happy to hear that you are enjoying our user interface, that we are facilitating operational efficiency, and that our agent helped you with a difficult fare. Feedback from customers like you is what helps us continue to improve our product and services! There are two versions of our integration with Brex, and one is more seamlessly integrated with Brex’s user interface. If you haven’t already done so, please reach out to your Brex account manager to learn more. ### 17. Best Travel Experience With Amazing Support **Rating:** 5.0/5.0 stars **Reviewed by:** Jimmy S. | Senior Sales manager, Enterprise (> 1000 emp.) **Reviewed Date:** June 15, 2023 **What do you like best about Spotnana?** I have used multiple travel sites and booked directly with hotels/airlines/car rental agencies but have never been sold on using one or the other. I would typically look for the best deal and book what I thought would save me the most. Spotnana is the best of both worlds because they save money and make the experience seamless. I have had to change flights a few times, and I either wrote in to support or changed directly in the app without any issues. **What do you dislike about Spotnana?** I fly Delta primarily and have status with them to the point where I get upgraded to Comfort + for free on every flight. When I need to change a flight, an error pops up, making it so I can't change a flight if I have been upgraded for free without the help of support. Once that is fixed, changing a flight will be even more accessible. **What problems is Spotnana solving and how is that benefiting you?** They have combined all of the needs of travel into one platform and built a user interface that is actually easy to book from. Booking trips now take minutes vs. ~20 minutes jumping around to different sites. They also auto-upload receipts for me so I don't need to worry about receipts on my transactions. **Official Response from Carolyn Chapin:** > Thank you for your feedback, Jimmy! I am glad to hear that you are enjoying our user interface and booking experience. Feedback from customers like you is what helps us continue to improve our product and services! ### 18. Easy platform for all travel needs **Rating:** 5.0/5.0 stars **Reviewed by:** Marina A. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 09, 2023 **What do you like best about Spotnana?** the booking platform is easy to navigate, friendly for users, has a lot of useful statictics, fast working agent chat **What do you dislike about Spotnana?** I personaly would like to have one or a few agents asinged for work with us, but I understand that it's not the politics of the company **What problems is Spotnana solving and how is that benefiting you?** Easy access to the platform at any time from any place using thier application. Possibility to change itineraries by myself when it's possible (by the airlines rules or fares) **Official Response from Gus Torrey:** > Thank you for the feedback, Marina! We’re happy to hear that you’re enjoying our Online Booking Tool, making self-service itinerary changes, and getting quick service from our support team. Feedback from customers like you helps us continually improve our services! ### 19. Experience booking a flight on Spotnana **Rating:** 4.5/5.0 stars **Reviewed by:** Guillermo R. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 09, 2023 **What do you like best about Spotnana?** I must say, my experience with Spotnana was nothing short of exceptional! What really stood out for me was the incredible responsiveness of their support team. They went above and beyond to address any issues that arose during the flight booking process, providing prompt and effective solutions. Their unwavering dedication to delivering exceptional customer service is truly remarkable. **What do you dislike about Spotnana?** To improve the flight search experience, it would be helpful to have more search filter options. For example, it would be useful to be able to search for flights within a range of dates or to explore alternative travel dates to find cheaper tickets. This would make it easier for users to find the best flight options and increase booking flexibility. **What problems is Spotnana solving and how is that benefiting you?** I found that searching for flights and booking them was made easier by the improved system. It allowed me to search through a wider range of flights, saving me time and making the process more productive. **Official Response from Gus Torrey:** > Thank you for the feedback, Guillermo! We are glad to hear that Spotnana helped you save time during the flight search process and that our support team was so responsive. Your enhancement request is on our roadmap. Feedback from customers like you is what helps us continue to improve our product and services! ### 20. Simplifies booking flights, cancelling flights, getting refunds or credits, etc. **Rating:** 4.5/5.0 stars **Reviewed by:** Shannon E. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 01, 2024 **What do you like best about Spotnana?** how they can cancel a flight or get a refund or credit for delayed or cancelled flight for you **What do you dislike about Spotnana?** Credits go into spotnana and not directly into your airline account or both **What problems is Spotnana solving and how is that benefiting you?** simplifies process and booking business flights **Official Response from Gus Torrey:** > Thank you for your feedback, Shannon! We’re glad to hear that you’re enjoying our booking experience and finding it easy to make changes. Your feedback will help us improve our product! ### 21. Perfect solution for my trips **Rating:** 5.0/5.0 stars **Reviewed by:** Agustin V. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 08, 2023 **What do you like best about Spotnana?** The customer support portal and the contact with the customer support agents. **What do you dislike about Spotnana?** More help in finding better flying options more flights **What problems is Spotnana solving and how is that benefiting you?** the excuse to enter into multiple landing pages to find the right price for the right flight/ **Official Response from Gus Torrey:** > Thank you for the feedback, Agustin! We’re happy to hear that our agents have contributed to your great Spotnana experience! We strive to provide the most comprehensive access to travel inventory at competitive prices. We’re building the largest set of direct integrations to airlines to achieve this and expect to make rapid progress near term, bringing even more content to travelers. ### 22. Seamless Experience! **Rating:** 5.0/5.0 stars **Reviewed by:** Bhumika S. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 08, 2023 **What do you like best about Spotnana?** The best part about Spotnana is the automatic creation of trips, which makes it easy to track our bookings and provides a detailed itinerary. The customer support is also very quick and helpful! **What do you dislike about Spotnana?** The fact that some flights come as 'out of policy' creates some anxiety. Also, the absence of the information about why the flight is out of policy is another issue. **What problems is Spotnana solving and how is that benefiting you?** Easy booking of flights and hotels, and creation of my trip itinerary. It makes it easier to plan work trips because we don't have to file separate expense reports if we book through spotnana. Reimbursement becomes easier! **Official Response from Gus Torrey:** > Thank you for the feedback, Bhumika! I’m happy to hear that you’re receiving the assistance you need from our customer support and finding it easy to manage itineraries! Some options may display as “out of policy” because of the current travel policies set by your organization. Within our Online Booking Tool, we offer travel managers the ability to display the reasons why an option may be out of policy. Please contact your CSM if you would like to learn more about this feature! ### 23. Spotnana review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Enterprise (> 1000 emp.) **Reviewed Date:** March 27, 2024 **What do you like best about Spotnana?** I like the freedom of being able to book the ticket that suits me. **What do you dislike about Spotnana?** Some airliners aren't available for booking flights. **What problems is Spotnana solving and how is that benefiting you?** They help me when i need to change a ticket and get errors. **Official Response from Gus Torrey:** > Thank you for your feedback! We’re happy to hear that you’re enjoying our booking experience and getting the help you need from our support team. We’re constantly adding more inventory and will continue to build direct integrations with the world’s top airlines to bring you their best content. Stay tuned for more on the horizon! ### 24. Intuitive, Easy to use, time saving technology **Rating:** 5.0/5.0 stars **Reviewed by:** Julianne B. | Head of People and Culture, Mid-Market (51-1000 emp.) **Reviewed Date:** November 09, 2023 **What do you like best about Spotnana?** The user experience is great - it's a very intuitive & easy platform to use. Customer Support & Account Management is great - very speedy and responsive Implentation was super quick and straight forward **What do you dislike about Spotnana?** There isn't a custom built integration with my HRIS, Hibob **What problems is Spotnana solving and how is that benefiting you?** Our travel is all now centralised on this platform so it's great for analytics to see the spend and patterns **Official Response from Gus Torrey:** > Thank you for your feedback, Julianne! We’re glad to hear that you’re enjoying our user experience and getting the service you need from our support team. We’ve passed your feedback along to our Product Team, who is exploring building new HRIS integrations. ### 25. Very easy to use. Flights come up quickly and it is easy to view the best option. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Research | Enterprise (> 1000 emp.) **Reviewed Date:** March 26, 2024 **What do you like best about Spotnana?** Quicker than alternatives and good results. **What do you dislike about Spotnana?** The receipts of our flights don't automatically populate to our expense reports. Also, flights don't immediately go on my calendar. **What problems is Spotnana solving and how is that benefiting you?** Booking all travel on one platform. **Official Response from Gus Torrey:** > Thank you for your feedback! We’re happy to hear that you’re enjoying the booking experience on our Travel-as-a-Service platform. We’ve passed your experience along to our Product team. Several email enhancements are coming soon. While we’re focused on building our platform specifically for travel, our open API infrastructure lets us integrate with several expense solutions. Reach out to our team if you’re interested in learning more. ### 26. They were really nice in assisting me and my booking. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** April 29, 2024 **What do you like best about Spotnana?** Anytime I had questions they were very nice and walked me through how to book my flight. **What do you dislike about Spotnana?** When I had issues with my flight with Aeromexico, it seemed I was on my own and they could not help me. **What problems is Spotnana solving and how is that benefiting you?** Booking using a compamy site and not needing a company credit card. **Official Response from Gus Torrey:** > Thank you for the feedback! We’re glad to hear that you’re enjoying our booking experience. We’ve passed your experience along to our product team. Your feedback will help us improve our services! ### 27. Always friendly, helpful and love the chat feature. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) **Reviewed Date:** March 26, 2024 **What do you like best about Spotnana?** The agents are competent, friendly and attentive. **What do you dislike about Spotnana?** There is nothing that I don't like about Spotnana since we started using the service. **What problems is Spotnana solving and how is that benefiting you?** Making travel reservations. **Official Response from Gus Torrey:** > Thank you for your feedback! We’re happy to hear that you’re happy with our agent support and booking experience. We hope you continue to enjoy using our Travel-as-a-Service platform! ### 28. Easy to use and great customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Tia S. | Enterprise (> 1000 emp.) **Reviewed Date:** August 15, 2023 **What do you like best about Spotnana?** I've had to use customer service three times already to change flights or for flights that have been canceled and it has been one of the easiest processes that I've ever experienced. **What do you dislike about Spotnana?** So far, I don't have anything that I would change. Everything is very user friendly and straight forward. Additionally, it's extremely user-friendly on mobile as well. **What problems is Spotnana solving and how is that benefiting you?** It's definitely easier to book flights, hotels, and rental cars all in one place to keep everything organized. I would say the best part is that whenever I have to cancel it's very quick to go through customer service **Official Response from Gus Torrey:** > Thank you for the feedback, Tia! I am glad to hear that you are enjoying our mobile experience and Online Booking Tool. Also, it is great to hear that you are receiving the customer service you need from our agents! ### 29. Improved UX from legacy booking apps **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 08, 2023 **What do you like best about Spotnana?** I like the improved UX compared to legacy booking sites and apps, such as Concur. Spotnana is more user-friendly and modern interface, making it low-effort and saving time for the employee completing the travel booking. **What do you dislike about Spotnana?** Chatting with service was a little delayed in response time, as Spotnana continues to become more popular, please be sure agents are available and responsive in a timely matter. **What problems is Spotnana solving and how is that benefiting you?** When I need to book a flight, hotel and rental vehicle, Spotnana provides a low-effort user experience to complete this task. **Official Response from Gus Torrey:** > Thank you for your feedback! We’re happy to hear that you’re enjoying our modern UX and user-friendly booking experience. We’re continuing to add more agents at a rapid pace, and we’re building more automation to make each agent more effective. We look forward to assisting you again in the future. ### 30. Trustworthy, thorough, EASY! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 28, 2023 **What do you like best about Spotnana?** Spotnana provides an easy platform to view all flights and compare different fares across seating options and airlines. They also provide thorough descriptions of the type of plane, seat layout, wifi and outlet capabilities. Their support team is also available 24/7, providing a helping hand with any bookings using credits, changes and cancellations. You can also manage all changes and cancellations yourself through their easy to use system. One of my favorite parts about Spotnana is that they collect show all available credits (as long as booked/canceled/changed through Spotnana) making it easy to decide which airline to fly with! **What do you dislike about Spotnana?** I wish there was a way to apply credits as payment to flight bookings without getting a representative involved. I also love this platform and wish they could integrate bookings and credits done directly through airline websites to make Spotnana a one stop shop. Whether that be through frequent flier numbers or where I send an itinerary and they create an event on my profile, that would make this platform even of greater value. I also wish they had an area that auto collected hotel folios and flight invoices for trips booked through this service. **What problems is Spotnana solving and how is that benefiting you?** Spotnana provides prices across all cabin classes and airlines allowing the user to make the best selection based on timing, price and type of aircraft. Hotels are also very easy to select as they present all rates and incorporate firm discounts where applicable. I also love that they store all payment and profile details eliminating the need to type in name, frequent flier, payment for each booking. It's like having an assistant! **Official Response from Carolyn Chapin:** > Thank you for the feedback! Feedback from customers like you is what helps us continue to improve our product and services. We are glad to hear that you are enjoying our Travel-as-a-Service platform, 24/7 support, and airline amenity displays. Happy to share that we’ve added additional self-service capabilities for redeeming unused flight credits this month. ### 31. Overall happy experienced, good chat support **Rating:** 5.0/5.0 stars **Reviewed by:** Dragomir L. | Manager, Customer Success EMEA, Enterprise (> 1000 emp.) **Reviewed Date:** September 28, 2023 **What do you like best about Spotnana?** Quick support over chat and very helpful staff **What do you dislike about Spotnana?** Make sure that when we have a mastercard added as payment, your airlines cam accept that type of card. I will give an example with Bulgaria Air that it doesn't even though you cam buy tickets from it and get automatically voided afterwards **What problems is Spotnana solving and how is that benefiting you?** Saves a lot of time booking flight for sever users ar once **Official Response from Gus Torrey:** > Thank you for your feedback, Dragomir! We’re glad to hear that you’re finding it easy to book for multiple users and getting the help you need from our support team. We pull content from a wide variety of sources, many of which accept varying forms of payment. Our Customer Success and Product teams are aware of the issue you encountered, and will work to ensure the issue doesn’t occur again. We appreciate feedback from travelers like you to help us keep improving. ### 32. One-stop shop for travel arrangements **Rating:** 5.0/5.0 stars **Reviewed by:** Ken B. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 29, 2023 **What do you like best about Spotnana?** The fact that it incorporates all of my preferences e.g. cabin class, seat, etc, and presents just the relevant flights. This saves so much time. **What do you dislike about Spotnana?** When it comes to hotel bookings, I sometimes find it cheaper to go to the hotel site directly **What problems is Spotnana solving and how is that benefiting you?** Booking business trips for mutiple team members. Makes co-ordination so easier than have indivudals using multiple competing sites. **Official Response from Gus Torrey:** > Thank you for your feedback, Ken! We’re glad to hear that Spotnana is simplifying your team travel and helping you save time when you book. For hotels and all categories, we aim to provide unbiased content at the most competitive prices. If you haven’t already done so, please reach out to our service team so that they can address what you are seeing. Thanks! ### 33. Easy Peasy Lemon Squeezy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** September 07, 2023 **What do you like best about Spotnana?** Spotnana is definitely super easy to use, seams to work similar to Google flights. The team is so on it - I have used previous companies and no one has hit the mark like the Spotnana team. **What do you dislike about Spotnana?** The name Spotnana can be difficult to pronounce in the beginning but other than that not much. Wish the itineraries were all in one pdf, but I believe that is being worked on. **What problems is Spotnana solving and how is that benefiting you?** Quick turn around of booking flights, hotels and cars. Working with agents that are quick to response and not having to repeat the saga of the traveling process for specific trip. **Official Response from Gus Torrey:** > Thank you for your feedback! I am glad to hear that you’re enjoying our user experience and receiving the assistance you need from our customer support. Happy to share that recently, we released a new “Consolidated Itinerary” feature which enables travelers to download and share their complete itinerary. Your feedback helps improve our product and services! ### 34. Nice Travel Platform - Great trip booking experience, Amazing support **Rating:** 4.5/5.0 stars **Reviewed by:** Ashish S. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 28, 2023 **What do you like best about Spotnana?** Seamless corporate trip planning, no need to bother around policy, coz that's covered in Spotnana. Corporate ghost card option is great. Major highlight- Great 24x7 support, Airline web check-in portal wasn't working but somehow folks at Spotnana got it covered and sent it to me over mail. **What do you dislike about Spotnana?** User experience on the website can be improved a bit. While planning a trip, i didn't get the ghost card option on first 2 try. Had to reach out to Customer Support for it. **What problems is Spotnana solving and how is that benefiting you?** Travel bookings and trip planning. **Official Response from Gus Torrey:** > Thank you for the feedback, Ashish! We’re happy to hear that you’re taking advantage of four policy management features and ghost card options, and that you received the assistance you needed from our agents. We are making improvements to our user experience all the time, and have shared your ghost card experience with our Product Team. ### 35. Smooth booking and very helpful customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Arber A. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 29, 2023 **What do you like best about Spotnana?** The booking is very smooth and helpful, making the experience very enjoyable. Also for any issue that is not solvable automaticall when you contact customer support, they are very effective **What do you dislike about Spotnana?** Sometimes the flights don't show and only happens as a glitch, so maybe less glitches **What problems is Spotnana solving and how is that benefiting you?** Booking business flights **Official Response from Gus Torrey:** > Thank you for the feedback, Arber! I am glad to hear that you’re enjoying our Online Booking Tool and that our support team was able to help you. We’ve passed your feedback along to our Product team. Your feedback will help us as we continue to improve our user experience! ### 36. Spotnana review. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 26, 2024 **What do you like best about Spotnana?** The prompt response when using the chat feature. **What do you dislike about Spotnana?** The length of time to get an inaccurate travel credit removed from a profile. **What problems is Spotnana solving and how is that benefiting you?** Ease of booking travel. **Official Response from Gus Torrey:** > Thank you for the feedback! We’re glad to hear that you’re enjoying our booking experience and chat support. Your feedback will help us improve our product! ### 37. The overall experience was good but there is room for improvement **Rating:** 3.5/5.0 stars **Reviewed by:** dimitur g. | Senior Customer Success Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 29, 2023 **What do you like best about Spotnana?** It is easy to book tickets and the support i quite helpful. **What do you dislike about Spotnana?** It lacks some booking options like international trains. **What problems is Spotnana solving and how is that benefiting you?** It is making the booking of tickets easy and helping me cut plenty of bureaucracy **Official Response from Gus Torrey:** > Thank you for your feedback, Dimitur! We’re happy to hear that you’re enjoying our booking experience and getting the assistance you need from our support team. Excited to share that we will be adding international rail content to our Online Booking Tool soon. Stay tuned! ### 38. Simple & User Friendly Travel Mgmt Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** June 13, 2023 **What do you like best about Spotnana?** How easy it is to use and the user experience - it's so intuitive and overall a good user experience. I also love that the support team are available via live chat, email and phone - really helpful **What do you dislike about Spotnana?** The only thing that I can think of is that adding new employees isn't the most simple/straightforward process. I think the Account Admin should have the ability to do this without engaging spotnana support. **What problems is Spotnana solving and how is that benefiting you?** It allows visibility of the travel bookings in one place - I can see where the travellers are at any one time which is great from a DR/BC perspective if something happens in that location. Also from a finance perspective, it's ideal to look at spend and travel patterns. **Official Response from Gus Torrey:** > Thank you for the feedback! We are glad to hear that you have enjoyed our user experience and your experience with our agents. We support the ability for an admin to add new employees in a few ways. If you haven’t already done so, please ask your Customer Service Manager about this. ### 39. Very good platform **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 30, 2023 **What do you like best about Spotnana?** Ease of booking a flight/hotel. Availability of customer service. Options to use credits **What do you dislike about Spotnana?** Wish I could use credits quicker, they take 2-4 days to populate. **What problems is Spotnana solving and how is that benefiting you?** ease of seeing different flight options, ease of saving all travel loyalties/credit cards in one place **Official Response from Carolyn Chapin:** > Thank you for the feedback! We are glad to hear that booking flights and hotels has been easy and that you are enjoying our user experience. Feedback from customers like you is what helps us continue to improve our product and services! ### 40. Good value for services **Rating:** 5.0/5.0 stars **Reviewed by:** Narayan C. | Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 08, 2023 **What do you like best about Spotnana?** Response times and resolutions were timely and accurate. The team's availability 24/7 was impressive and probably underutilized to date (thankfully). **What do you dislike about Spotnana?** At present they do not cover rail options in China, but it's hard to criticize Spotnana for this "hole". I am sure they are building out capabilities every quarter and I imagine regions and endpoints will only expand. **What problems is Spotnana solving and how is that benefiting you?** Travel planning, itinerary adjustments and resolutions in the midst of travel, clarity and organization. **Official Response from Gus Torrey:** > Thank you for the feedback, Narayan! We are happy to hear that Spotnana has brought clarity and organization to your travel and that our agents have been able to quickly provide you the necessary support. It is our goal to provide the widest range of booking options to our travelers. We are continuing to expand our rail options and will be sure to keep you updated. Feel free to reach out if you have any questions in the meantime. Thanks! ### 41. Hassle free, pre-approved corporate travel **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** May 02, 2023 **What do you like best about Spotnana?** Booking corporate travel can be tricky. What am I allowed to book? Will I be reimbursed fully for this flight? The hotel my event is at is outside my pre-approved nightly budget? Spotnana makes it easy for employees to book within their corporate policy, and clearly request why something out of policy is necessary. **What do you dislike about Spotnana?** The biggest downside to using a tool like Spotnana is that the charges are typically made to company corporate credit cards, and I always prefer to book my travel for the travel rewards / points. **What problems is Spotnana solving and how is that benefiting you?** It's making booking corporate travel clear and hassle free. Using Spotnana helps me centralize my travel itineraries, book travel within my corporate policy, and make changes to my travel incredible easy with their support team. **Official Response from Gus Torrey:** > Thank you for the feedback! We are glad to hear that Spotnana is helping your team facilitate in-policy bookings and get the travel support they need. Many companies prefer their travelers to use a company card instead of a personal card while traveling. Preferred payment methods can be easily configured by your company’s travel manager as part of your travel policy set up. Feel free to reach out if you have any other questions. Thanks! ### 42. Great chat support, but not as efficient as I had hoped **Rating:** 1.5/5.0 stars **Reviewed by:** Shimali P. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 15, 2023 **What do you like best about Spotnana?** The chat support is very helpful and I appreciate the kind service. **What do you dislike about Spotnana?** Besides, the chat feature, I am not sure how this is better than using another third party like Kayak. There are more clicks to toggle through in Spotnana , and the filters seem to reset on their own during a search. **What problems is Spotnana solving and how is that benefiting you?** I appreciate the travel agent chat and phone call in Spotnana **Official Response from Gus Torrey:** > Thank you for your feedback, Shimali. We are happy to hear that you were happy with the customer service that you received from our agents! We’re sorry to hear that your search experience was less satisfactory. Good news, we’ve recently added new filter options, and more enhancements are on the way. We’ve passed your feedback on to our Product team to look into the issue you’ve experienced with filters. Thanks for reporting it. ### 43. Easy to use, better than concur **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** November 08, 2023 **What do you like best about Spotnana?** UX is really simple and well laid out. Support is also quick. **What do you dislike about Spotnana?** Sometimes loyalty points aren't available when booking hotels. **What problems is Spotnana solving and how is that benefiting you?** Quick bookings **Official Response from Gus Torrey:** > Thank you for your feedback! We’re glad to hear that you’re enjoying our user experience and getting quick service from our support team. Unfortunately, loyalty points for hotel bookings are not available when bookings are made via Expedia and Booking.com on our Online Booking Tool. We’ve made recent changes to our user experience to make it clear when loyalty points are available and will continue to look for ways to provide further enhancements. We’ve shared your feedback with our Product team. Feedback from customers like you is what helps us continually improve our platform! ### 44. Excellent value online travel booking tool **Rating:** 4.5/5.0 stars **Reviewed by:** Simon R. | SVP - Finance, Mid-Market (51-1000 emp.) **Reviewed Date:** January 23, 2023 **What do you like best about Spotnana?** Most suitable for SME businesses, straightforward & clear UI with good airline and hotel coverage Easy booking for point to point, including profiles for all loyalty registrations, backed up by quick support from online team, especially helpful for more complex itineraries. Smooth implementation process with dedicated success team **What do you dislike about Spotnana?** Spotnana continues to grow, but currently limited access to some local fares, particularly in Australia charging in additional currencies beyond USD, GBO and EUR may be a limitation for some **What problems is Spotnana solving and how is that benefiting you?** Providing neutral access to inventory of travel options, not tied to particular GDS or needing to favour any one supplier. Ability to provide best placed fares , gives us the chance to book in confidence that we are getting the best fare available **Official Response from Carolyn Chapin:** > Thank you for your feedback, Simon! We are grateful for your partnership. We're happy to hear that your experience so far has been a good one and that you are receiving the support you need from the team. Feedback from customers like you is what helps us continue to improve our product and services! ### 45. Intuitive platform **Rating:** 3.5/5.0 stars **Reviewed by:** Olivia L. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 28, 2023 **What do you like best about Spotnana?** Representatives are helpful when you need assistance. Shows you flights and hotels for the best rates **What do you dislike about Spotnana?** If you need to make changes on your flight you have to go through Spotnana first **What problems is Spotnana solving and how is that benefiting you?** Helps solve any confusion with booking travel for work **Official Response from Carolyn Chapin:** > Thank you for the feedback, Olivia! We’re glad to hear that you are finding the best rates and that our support team has provided you the necessary assistance. I’m happy to share that we recently expanded our ability for travelers to make self-service changes and cancellations, and more enhancements are in our roadmap. ### 46. Spotnana makes it simple! **Rating:** 5.0/5.0 stars **Reviewed by:** Erin G. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 15, 2023 **What do you like best about Spotnana?** Having all of my corporate travelers in one place has cut the time I spend on travel bookings in more than half! It is so simple and easy! Their customer service is top-notch and so responsive! **What do you dislike about Spotnana?** Nothing! I only wish I had found them sooner! **What problems is Spotnana solving and how is that benefiting you?** I am able to view the pricing for all airlines in one spot. I love the filters that can be applied to airfare; so simple. Spotnana puts everything in one incredibly user-friendly place! **Official Response from Carolyn Chapin:** > Thank you for your feedback, Erin! We're happy to hear that the Spotnana platform, service, and user experience have made life easier for you! ### 47. The site was easy to use and directed you if additional information was need to proceed. **Rating:** 4.5/5.0 stars **Reviewed by:** Rod A. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 14, 2023 **What do you like best about Spotnana?** Not only was the site easy to use the customer service was very helpful. **What do you dislike about Spotnana?** There was nothing I did not like. It helped me do what I needed. **What problems is Spotnana solving and how is that benefiting you?** This is the site we have chosen to make travel arrangements for our company and it works. **Official Response from Gus Torrey:** > Thank you for the feedback, Rod! I am glad to hear that you are enjoying our user experience and the customer service you are receiving from our agents. Feedback from customers like you is what helps us continue to improve our product and services! ### 48. Easy, Fast, Accurate **Rating:** 5.0/5.0 stars **Reviewed by:** Kim M. | Recruiter, Mid-Market (51-1000 emp.) **Reviewed Date:** August 15, 2023 **What do you like best about Spotnana?** Spontana made it easy for me to find a local hotel and book a room in just minutes. **What do you dislike about Spotnana?** No downside that I can see. Customer Service is excellent. **What problems is Spotnana solving and how is that benefiting you?** Spontana makes it easier for me to book and manage my travel expenses. **Official Response from Gus Torrey:** > Thank you for your feedback, Kim! I am happy to hear that you are finding it easy to book hotels and manage travel expenses. Feedback from customers like you is what helps us continue to improve our product and services! ### 49. Corporate Travel Made Easy **Rating:** 4.0/5.0 stars **Reviewed by:** Scott M. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** June 08, 2023 **What do you like best about Spotnana?** I love seeing flights based on ease of travel. When I'm traveling for business I want to make it work with my life and Spotnana makes that possible **What do you dislike about Spotnana?** Keeping track of trips makes booking confusing. I would like to have hotel options more easily integrated. **What problems is Spotnana solving and how is that benefiting you?** Spotnana helps me buy tickets for travel when speaking at conferences for my company. It makes it easy for me to shop myself without using my personal credit card. **Official Response from Gus Torrey:** > Thank you for the feedback, Scott! We are happy to hear that Spotnana is helping you travel with ease and shop without your personal card. We have shared your feedback with our product team. Feedback from customers like you is what helps us continue to improve our product and services! ### 50. Great tool and great team! **Rating:** 5.0/5.0 stars **Reviewed by:** Maya K. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 14, 2023 **What do you like best about Spotnana?** I love the platform itself. It is easy for our employees to use, and the platform continues to develop with its features. The team is highly supportive and makes dealing with travel issues quite painless. **What do you dislike about Spotnana?** Right now, the currency only shows in USD. We have employees in India and would love to see their currency displayed. I know this is in the works with the Spotnana product team! **What problems is Spotnana solving and how is that benefiting you?** Allows us to track travel for our company. Allows us to provide a great experience for when our employees book their travel. **Official Response from Gus Torrey:** > Thank you for the feedback, Maya! We are happy to hear that you and your employees are enjoying our Platform and that our team’s service has been on point! Our Product Team is always working to keep improving our Platform, and displaying prices in other currencies is on the roadmap. We’ll be sure to have your CSM keep you informed on developments. - [View Spotnana pricing details and edition comparison](https://www.g2.com/products/spotnana/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-08+12%3A54%3A26+-0500&secure%5Bsession_id%5D=9e99a1f4-ef17-476f-8646-77643924c8ce&secure%5Btoken%5D=49c3602e05fc5a87b5d5f335b6cae05fcbef85debbcd7384872e756c3397e65f&format=llm_user) ## Spotnana Features **Expense Reporting** - Accounting Integration - Third-Party Integrations **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Travel Management** - Ease of Booking - Itinerary Management - Trip Notifications - Advanced Integrations - Online Booking - Credit Card Management - Booking Management - User Management - Restriction Management - Reservations Management - Reimbursement Management - Vendor Management - Travel Management - Promotions Management - Workflow Management - Receipt Management - Supplier Management - Compliance Management - Policy Management - Invoice Management - Real-Time Notifications - Third-Party Integrations - Timesheet Management - Invoice Management - Reimbursement Management - Real-Time Notifications **Approval ** - Rules - Workflows - Submit **AI - Travel Management** - Personalization - Predictive Analytics - Cost Savings - Efficiency - Real-Time Assistance - Reporting/Analytics - Real-Time Analytics **Agentic AI - Travel Management** - Autonomous Task Execution - Proactive Assistance **Employee Risk Management** - Emergency Assistance Integration - Policy Enforcement & Compliance - Traveler Tracking - Risk Alerts & Safety Notifications - Expense Tracking - Real-time Alerts **Sustainability & Reporting** - Sustainability Reporting - Green Travel Recommendations - Carbon Emissions Tracking - Real-Time Reporting **Additional Functionality** - API - Dashboard - Approval Process Control - Financial Analysis - Dashboard Creation - Billing & Invoicing - Expense Claims - Budget Control - Generative AI - Reminders - Electronic Payments - Activity Dashboard - Multi-Currency - Real-Time Updates - Multi-Language - Customizable Reports - Spend Control - Reporting & Statistics - Mobile Access - Spend Analysis - Categorization/Grouping - Real-Time Data - Single Sign On - AI Copilot - Employee Self Service ## Top Spotnana Alternatives - [Navan (Formerly TripActions)](https://www.g2.com/products/navan-formerly-tripactions/reviews) - 4.7/5.0 (9,141 reviews) - [SAP Concur](https://www.g2.com/products/sap-concur/reviews) - 4.0/5.0 (7,048 reviews) - [Perk (formerly TravelPerk)](https://www.g2.com/products/perk-formerly-travelperk/reviews) - 4.6/5.0 (2,025 reviews)