--- title: Spotnana Reviews meta\_title: 'Spotnana Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 112 reviews by the users' company size, role or industry to find out how Spotnana works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 112 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Travel & Expense url: https://www.g2.com/categories/travel-expense --- ### Spotnana Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find Spotnana incredibly **easy to use** , making travel booking and modifications smooth and hassle-free. [(18 mentions)](https://www.g2.com/products/spotnana/reviews?filters%5Bsentiment_snippet%5D=1356072&qs=pros-and-cons#reviews) Users love the **convenience** of Spotnana, finding it simple and efficient for booking travel with ease. [(14 mentions)](https://www.g2.com/products/spotnana/reviews?filters%5Bsentiment_snippet%5D=1355699&qs=pros-and-cons#reviews) Users love the **easy booking** process with Spotnana, finding it smooth and efficient for work travel. [(14 mentions)](https://www.g2.com/products/spotnana/reviews?filters%5Bsentiment_snippet%5D=1356609&qs=pros-and-cons#reviews) Users praise the **responsive customer support** of Spotnana, offering assistance anytime and ensuring peace of mind while traveling. [(11 mentions)](https://www.g2.com/products/spotnana/reviews?filters%5Bsentiment_snippet%5D=1355728&qs=pros-and-cons#reviews) Users appreciate the **reliable 24/7 customer service** of Spotnana, feeling supported anytime, anywhere during travel. [(9 mentions)](https://www.g2.com/products/spotnana/reviews?filters%5Bsentiment_snippet%5D=1356121&qs=pros-and-cons#reviews) Users feel the **high prices** for hotels and limited flight options hinder their travel planning with Spotnana. [(3 mentions)](https://www.g2.com/products/spotnana/reviews?filters%5Bsentiment_snippet%5D=1356051&qs=pros-and-cons#reviews) Users experience **poor customer support** , citing unhelpful representatives and long wait times for assistance. [(2 mentions)](https://www.g2.com/products/spotnana/reviews?filters%5Bsentiment_snippet%5D=1355821&qs=pros-and-cons#reviews) Users are frustrated by **high hotel prices** and the difficulty in comparing flight options due to website issues. [(2 mentions)](https://www.g2.com/products/spotnana/reviews?filters%5Bsentiment_snippet%5D=2067851&qs=pros-and-cons#reviews) Users express frustration with unexpected **booking fees** and challenges in obtaining refunds during their booking process. [(2 mentions)](https://www.g2.com/products/spotnana/reviews?filters%5Bsentiment_snippet%5D=2067783&qs=pros-and-cons#reviews) Users experience **app instability** with Spotnana, particularly when applying multiple filters or switching options frequently. [(1 mentions)](https://www.g2.com/products/spotnana/reviews?filters%5Bsentiment_snippet%5D=1356286&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Spotnana ##### 1. Ease of Use Users find Spotnana incredibly **easy to use** , making travel booking and modifications smooth and hassle-free. [ See 18 mentions ](https://www.g2.com/products/spotnana/reviews?filters%5Bsentiment_snippet%5D=1356072&qs=pros-and-cons#reviews) See Related User Reviews LW Lee W. Mid-Market (51-1000 emp.) 3.5/5 "Efficient Booking Saves Time, But Fees and Refunds Need Improvement" What do you like about Spotnana? What I like the most is the simplicity for booking. Saving me a lot of time. ![Molly B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Molly B.") MB Molly B. Mid-Market (51-1000 emp.) 5.0/5 "Spotnana made everything SO easy!" What do you like about Spotnana? The platform is SO easy to use - it made booking my work travel extremely simple, easy, and pleasant. I even had to change a flight after the fact and ##### 2. Convenience Users love the **convenience** of Spotnana, finding it simple and efficient for booking travel with ease. [ See 14 mentions ](https://www.g2.com/products/spotnana/reviews?filters%5Bsentiment_snippet%5D=1355699&qs=pros-and-cons#reviews) See Related User Reviews ![Molly B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Molly B.") MB Molly B. Mid-Market (51-1000 emp.) 5.0/5 "Spotnana made everything SO easy!" What do you like about Spotnana? The platform is SO easy to use - it made booking my work travel extremely simple, easy, and pleasant. I even had to change a flight after the fact and ![GILBERT A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "GILBERT A.") GA GILBERT A. Enterprise (\> 1000 emp.) 5.0/5 "Easy" What do you like about Spotnana? Spotnana makes it super easy to book flights and hotels. They find the best deals. ##### 3. Easy Booking Users love the **easy booking** process with Spotnana, finding it smooth and efficient for work travel. [ See 14 mentions ](https://www.g2.com/products/spotnana/reviews?filters%5Bsentiment_snippet%5D=1356609&qs=pros-and-cons#reviews) See Related User Reviews ![Molly B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Molly B.") MB Molly B. Mid-Market (51-1000 emp.) 5.0/5 "Spotnana made everything SO easy!" What do you like about Spotnana? The platform is SO easy to use - it made booking my work travel extremely simple, easy, and pleasant. I even had to change a flight after the fact and ![GILBERT A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "GILBERT A.") GA GILBERT A. Enterprise (\> 1000 emp.) 5.0/5 "Easy" What do you like about Spotnana? Spotnana makes it super easy to book flights and hotels. They find the best deals. ##### 4. Customer Support Users praise the **responsive customer support** of Spotnana, offering assistance anytime and ensuring peace of mind while traveling. [ See 11 mentions ](https://www.g2.com/products/spotnana/reviews?filters%5Bsentiment_snippet%5D=1355728&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 2.5/5 "Always high price hotels and limited options for flights" What do you like about Spotnana? Customer Support is good, I have connected with some agents in past and they were really good. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Easy to Use, Great Customer Service!" What do you like about Spotnana? Very proactive Customer Service, all the agents I encountered were there to help very kindly and effectively. ##### 5. Communication Users appreciate the **reliable 24/7 customer service** of Spotnana, feeling supported anytime, anywhere during travel. [ See 9 mentions ](https://www.g2.com/products/spotnana/reviews?filters%5Bsentiment_snippet%5D=1356121&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Easy to Use, Great Customer Service!" What do you like about Spotnana? Very proactive Customer Service, all the agents I encountered were there to help very kindly and effectively. DC Debra C. Mid-Market (51-1000 emp.) 5.0/5 "Chicago trip" What do you like about Spotnana? I used the booking tool online and kept getting pulled so just chatted on the support email and everything was taken care of for me. ### 5 Cons or Disadvantages of Spotnana ##### 1. High Prices Users feel the **high prices** for hotels and limited flight options hinder their travel planning with Spotnana. [ See 3 mentions ](https://www.g2.com/products/spotnana/reviews?filters%5Bsentiment_snippet%5D=1356051&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 2.5/5 "Always high price hotels and limited options for flights" What do you dislike about Spotnana? Prices are too high for hotels every time, I don't see all flights or alternate routes for my destinations. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.5/5 "Amazing Experience" What do you dislike about Spotnana? Sometimes the prices are slightly higher, but not always. ##### 2. Poor Customer Support Users experience **poor customer support** , citing unhelpful representatives and long wait times for assistance. [ See 2 mentions ](https://www.g2.com/products/spotnana/reviews?filters%5Bsentiment_snippet%5D=1355821&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.0/5 "Reliable Travel Agency" What do you dislike about Spotnana? No company is perfect and there are times wherein some customer service representatives were not as helpful as the others. MS Marybeth S. Mid-Market (51-1000 emp.) 5.0/5 "Great Travel reservation system" What do you dislike about Spotnana? Sometimes takes a long time to chat with customer service when I have an issue. ##### 3. Pricing Issues Users are frustrated by **high hotel prices** and the difficulty in comparing flight options due to website issues. [ See 2 mentions ](https://www.g2.com/products/spotnana/reviews?filters%5Bsentiment_snippet%5D=2067851&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 2.5/5 "Always high price hotels and limited options for flights" What do you dislike about Spotnana? Prices are too high for hotels every time, I don't see all flights or alternate routes for my destinations. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 3.5/5 "Easy to use, good UI" What do you dislike about Spotnana? Sometimes the website can be a bit clunky. For instance, I was comparing flight options for a multi-city flight, and I needed to compare pricing optio ##### 4. Unexpected Fees Users express frustration with unexpected **booking fees** and challenges in obtaining refunds during their booking process. [ See 2 mentions ](https://www.g2.com/products/spotnana/reviews?filters%5Bsentiment_snippet%5D=2067783&qs=pros-and-cons#reviews) See Related User Reviews LW Lee W. Mid-Market (51-1000 emp.) 3.5/5 "Efficient Booking Saves Time, But Fees and Refunds Need Improvement" What do you dislike about Spotnana? I dislike the booking fee they charge and how hard it is to get a refund. ![LeeAnn C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "LeeAnn C.") LC LeeAnn C. Mid-Market (51-1000 emp.) 5.0/5 "A good tool with great customer service." What do you dislike about Spotnana? When I am booking airfare, I check other sites to see what the going rate is. Sometimes Spotnana is not showing these airfares and I have to reach cu ##### 5. App Instability Users experience **app instability** with Spotnana, particularly when applying multiple filters or switching options frequently. [ See 1 mentions ](https://www.g2.com/products/spotnana/reviews?filters%5Bsentiment_snippet%5D=1356286&qs=pros-and-cons#reviews) See Related User Reviews ![Raul R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Raul R.") RR Raul R. Mid-Market (51-1000 emp.) 5.0/5 "Incredible User Experience, even better Customer Support! (When needed)" What do you dislike about Spotnana? My only area for improvement might be in the app, sometimes I've seen that when you push it too hard ( too many filters, back and forth on options, et LW Lee W. Field Service Specialist Mid-Market (51-1000 emp.) 11/10/2025 "Efficient Booking Saves Time, But Fees and Refunds Need Improvement" 3.5/5 What do you like best about Spotnana? What I like the most is the simplicity for booking. Saving me a lot of time. Review collected by and hosted on G2.com. What do you dislike about Spotnana? I dislike the booking fee they charge and how hard it is to get a refund. Review collected by and hosted on G2.com. What problems is Spotnana solving and how is that benefiting you? Not sure if they’ve solved any. Review collected by and hosted on G2.com. Show More Response from Gus Torrey of Spotnana [Editedit](https://www.g2.com/survey_responses/spotnana-review-11939942/official_response/edit) Thank you for the feedback, Lee! We’re glad to hear that we’re helping you save time during the booking process. We’ve passed your feedback along to our Product team. Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Mid-Market (51-1000 emp.) 6/2/2025 "Straightforward enough travel booking software" 4.5/5 What do you like best about Spotnana? It's very user friendly. I'm easily able to punch in my dates and destination. I like that it auto populates the names of airports after I type in just one or two characters. I also like the option to select a round trip so that I can pick one airline for my departure and maybe a different airline for my return. It's very simple to customize my results if I would only like to see nonstop flights in my results. My experience has been positive enough that I've never required customer support. Review collected by and hosted on G2.com. What do you dislike about Spotnana? I've noticed that it doesn't populate results from Southwest where I keep points. The user interface could be a little less plain and a little more interactive and friendly. I wish it would let me select multiple airports in a single geographic area like with other travel websites. For example, there's three major airports in the Bay Area where I frequently travel out of. Review collected by and hosted on G2.com. What problems is Spotnana solving and how is that benefiting you? It allows me to easily book flights on my company's dime so that they can immediately view the itinerary. That allows me to not worry about forwarding confirmation emails or making sure that my superior knows my travel plans. Review collected by and hosted on G2.com. Show More Response from Gus Torrey of Spotnana [Editedit](https://www.g2.com/survey_responses/spotnana-review-11252474/official_response/edit) Thank you for your feedback! We’re happy to hear that you’re enjoying our search and booking experiences. We’ve passed your feedback along to our Product team. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Raul R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Raul R.") RR Raul R. Head, Customer Success Mid-Market (51-1000 emp.) 3/26/2025 "Incredible User Experience, even better Customer Support! (When needed)" 5/5 What do you like best about Spotnana? Spotnana is super easy to use, I love how easily you can use filters to only see your preferred brands depending on your loyalty preference. It is a breeze getting a trip booked, with just a few clicks, you are ready. The few times I've needed Customer Support, the Chat channel is fast and easy and when needing to call ( e.g at the airport) their representatives are kind , effective and empathic. Review collected by and hosted on G2.com. What do you dislike about Spotnana? My only area for improvement might be in the app, sometimes I've seen that when you push it too hard ( too many filters, back and forth on options, etc) it crashes. Review collected by and hosted on G2.com. What problems is Spotnana solving and how is that benefiting you? It has everything I need to book a cusotemr travel ( Hotel, airfare, cars, etc) in a single place, displaying all the options at my disposal with out leaving their page. Review collected by and hosted on G2.com. Show More Response from Gus Torrey of Spotnana [Editedit](https://www.g2.com/survey_responses/spotnana-review-10985454/official_response/edit) Thank you for the feedback, Raul! We’re happy to hear that you’re enjoying our booking experience and chat support. We’ve passed your mobile app feedback along to our Product team. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Briana M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Briana M.") BM Briana M. Account Executive Mid-Market (51-1000 emp.) 4/18/2025 "A great way to book flights for your business trips" 5/5 What do you like best about Spotnana? I had previously booked a flight using Spotnana. It was easy to find because it is integrated into our work platform. It was really easy to use and the customer service team made it possible for me to make changes efficiently and effectively. Review collected by and hosted on G2.com. What do you dislike about Spotnana? When you get closer to the date you have to make changes through the airline. However, in anytime before than you can communicate with Spotnana team. Review collected by and hosted on G2.com. What problems is Spotnana solving and how is that benefiting you? I like the many options you are given and the prices. If you are having to choose through multiple dates, you can find that information easily. Also, I like that it is built in software so we do not have to wait to get reimbursed by the company. Review collected by and hosted on G2.com. Show More Response from Gus Torrey of Spotnana [Editedit](https://www.g2.com/survey_responses/spotnana-review-11062998/official_response/edit) Thank you for your feedback, Briana! We’re happy to hear that you’re enjoying our user experience and getting the help you need from our support team. We’ve passed your feedback along to our Product team. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Philanthropy](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Philanthropy") UP Verified User in Philanthropy Mid-Market (51-1000 emp.) 4/16/2025 "Easy to use, good UI" 3.5/5 What do you like best about Spotnana? I think Spotnana's UI is easy to use. It's very intuitive. I also like the 24/7 chat-- it has proved helpful especially when my plate is full. Review collected by and hosted on G2.com. What do you dislike about Spotnana? Sometimes the website can be a bit clunky. For instance, I was comparing flight options for a multi-city flight, and I needed to compare pricing options. I knew what the first leg needed to be, but I was trying to select other options for the subsequent legs to see what the cost would ultimately be. However, every time I pressed "back," the website reloaded all the way to the beginning of the booking, with all the legs erased from the flight search bar. I had to do the long-winded process of selecting each and every leg again, which was super time consuming. It would have been nice if I could have just pressed "back" and it took me back to, for instance, the second leg I had searched, instead of just resetting everything. Review collected by and hosted on G2.com. What problems is Spotnana solving and how is that benefiting you? It helps me book travel for my team, and the live chat agent takes care of the more time consuming problems I have so I can focus on other tasks. Review collected by and hosted on G2.com. Show More Response from Gus Torrey of Spotnana [Editedit](https://www.g2.com/survey_responses/spotnana-review-11055841/official_response/edit) Thank you for the feedback! We’re glad to hear that you’re enjoying our UI and 24/7 support. We’ve passed your web feedback along to our Product team. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Michelle H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michelle H.") MH Michelle H. Vice President Enterprise (\> 1000 emp.) 3/28/2025 "User Friendly and Fantastic Customer Service" 5/5 What do you like best about Spotnana? Spotnana's website is so user friendly! I can log in and quickly have my travel plans completed and added to my calendar.If I need assistance just a quick text and I am on my way. I use spotnana for every trip I plan. The site gives me a complete view of what is available and how I can save my company money and understand the choices. Our comapny changed to Spotnana a couple of months ago and the implentation and training was so through. And if you need to speak to someone just pick up the phone they take care of all your request. Review collected by and hosted on G2.com. What do you dislike about Spotnana? No real downside but an app would be great! Review collected by and hosted on G2.com. What problems is Spotnana solving and how is that benefiting you? I could not find a couple of receipts from travel because I had deleted them. I used the text customer support and the reciepts were in my inbox in just minutes. Review collected by and hosted on G2.com. Show More Response from Gus Torrey of Spotnana [Editedit](https://www.g2.com/survey_responses/spotnana-review-8846517/official_response/edit) Thank you for your feedback, Michelle! We’re glad to hear that you’re enjoying our user experience, finding opportunities to save, and getting the support you need. Our Spotnana mobile app is available for download! Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Leisure, Travel & Tourism](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Leisure, Travel & Tourism") AL Verified User in Leisure, Travel & Tourism Mid-Market (51-1000 emp.) 3/7/2025 "Innovative, Simplifies Travels, Solves long time industry issues, User Friendly" 5/5 What do you like best about Spotnana? Everything!! It is a true pleasure booking and managing corporate travel and thought that would never be possible in my lifetime. Spotnana carefully and methodically has thought through every user persona and how to streamline and make their travel booking experience seamless. From a travel manager perspective, it is an absolute dream allowing you to manage your entire global program from end to end in 1 instance. With content from a multitude of channels and live, trustworthy analytics you are able to proactively manage travel programs for the 1st time ever. Implementations are no longer long, tenuous transferring of data but focused on the strategy of traveler behaviors and how to use the tool to the fullest extent. With open API architecture, you can bring in any travel partner into this new ecosystem and the capabilities are endless. Review collected by and hosted on G2.com. What do you dislike about Spotnana? Spotnana has done the very hard, major, things that no one in the industry could accomplish, and did them extremely well. There are still bells and whistles that are on the road map that will make this tool even better. Review collected by and hosted on G2.com. What problems is Spotnana solving and how is that benefiting you? Overcomplicating corporate travel to make implementation and ongoing account management reactive. Lack of normalized content and trustworthy data. Review collected by and hosted on G2.com. Show More Response from Gus Torrey of Spotnana [Editedit](https://www.g2.com/survey_responses/spotnana-review-10921599/official_response/edit) Thank you for the feedback! We’re glad to hear that you’re enjoying our user experience, travel content, and analytics. We hope that you continue to enjoy using our Travel-as-a-Service platform! Current UserValidated ReviewerSource: Organic ![Jace E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jace E.") JE Jace E. Senior Account Executive Enterprise (\> 1000 emp.) 1/23/2025 "Easiest corporate booking & travel site w/ incredible HUMAN support" 5/5 What do you like best about Spotnana? I love how easy everything feels and I've had incredible experiences with the live human agents that help me modify my bookings. I had an experience in Boston last year where I was supposed to go to New York, Boston, and then up to Maine but the New York clients had to reschedule and the Maine travel got interrupted so I neded up having to stay in Boston for the full week. The Spotnana team were incredible and helped me get everything rearranged so I didn't lose hotels or money on the reservations. Review collected by and hosted on G2.com. What do you dislike about Spotnana? So far, there is nothing I've found that I dislike about the platform. Review collected by and hosted on G2.com. What problems is Spotnana solving and how is that benefiting you? We used a much larger (and clunkier) system previously so Spotnana has been a breath of fresh air with it's ease of use and great customer service. Review collected by and hosted on G2.com. Show More Response from Gus Torrey of Spotnana [Editedit](https://www.g2.com/survey_responses/spotnana-review-10760930/official_response/edit) Thank you for your feedback, Jace! We’re happy to hear that you had a great experience with our support team. We hope that you continue to enjoy using our Travel-as-a-Service platform! Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Investment Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Investment Management") UI Verified User in Investment Management Mid-Market (51-1000 emp.) 4/17/2025 "Reliable Travel Agency" 4/5 What do you like best about Spotnana? I have had a consistently positive experience with Spotnana as our firm's travel agency. Their platform is incredibly user-friendly, making it easy to book and manage trips efficiently with just a few clicks. The 24/7 support from experienced travel agents is outstanding—they respond quickly and resolve issues effectively, even during last-minute itinerary changes. Spotnana’s integrated technology provides real-time traveler data and seamless global service, which enhances both convenience and traveler safety. Additionally, their personalized service for VIP travelers and comprehensive trip management reflect a high level of professionalism and care. Overall, Spotnana has significantly streamlined our corporate travel experience while delivering excellent value and support Review collected by and hosted on G2.com. What do you dislike about Spotnana? No company is perfect and there are times wherein some customer service representatives were not as helpful as the others. Review collected by and hosted on G2.com. What problems is Spotnana solving and how is that benefiting you? Complete travel management services Review collected by and hosted on G2.com. Show More Response from Gus Torrey of Spotnana [Editedit](https://www.g2.com/survey_responses/spotnana-review-11057091/official_response/edit) Thank you for the feedback! We’re glad to hear that you’re satisfied with our user experience, 24/7 support, real-time data, seamless global service, and Seat 1A offering. We’ve passed your feedback along to our support team. We hope that you continue to enjoy using our Travel-as-a-Service platform! Current UserValidated ReviewerIncentivizedSource: Seller invite ![LeeAnn C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "LeeAnn C.") LC LeeAnn C. Director Global Sales Operations Mid-Market (51-1000 emp.) 4/17/2025 "A good tool with great customer service." 5/5 What do you like best about Spotnana? The customer service no matter where I am in the world or the time of day. I formerly used Concur, which has an outdated feel and ZERO customer service if I am traveling out of the country. Spotnana ensures I am covered which makes me feel safe when far from home. Review collected by and hosted on G2.com. What do you dislike about Spotnana? When I am booking airfare, I check other sites to see what the going rate is. Sometimes Spotnana is not showing these airfares and I have to reach customer service to find and book that rate. This incurs a fee and I feel that I shouldn't be charged for issues like this. Other than that the platform is easy to use and has all the features I need to get my travel booked. Review collected by and hosted on G2.com. What problems is Spotnana solving and how is that benefiting you? Booking travel easily. Review collected by and hosted on G2.com. Show More Response from Gus Torrey of Spotnana [Editedit](https://www.g2.com/survey_responses/spotnana-review-11057742/official_response/edit) Thank you for your feedback, LeeAnn! We’re glad to hear that you are getting the help you need from our support team. We aim to provide the widest array of content and have passed your booking feedback along to our Product team. 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