Splashtop Autonomous Endpoint Management Reviews & Product Details

Setting up and managing the platform is simple, thanks to its intuitive interface that allows for easy navigation. Remote access remains stable and responsive, even when using slower connections. The platform offers a robust set of features for monitoring and maintaining endpoints, requiring little manual effort. Regular updates ensure the tool stays secure and functional, all without causing any disruptions. Whenever issues come up, customer support is both responsive and helpful. Review collected by and hosted on G2.com.

The reporting and analytics features would be more useful if they offered greater customization for in-depth insights. While the mobile app is functional, it would be improved by the addition of more advanced management options. I have also noticed occasional minor delays when switching between several remote sessions. Review collected by and hosted on G2.com.

The best feature of SAEM is how easy it is to set up and use. Never have to mess with settings. As someone who uses it several times a day, I enjoy how easy it is to integrate into my workflow. Review collected by and hosted on G2.com.

The one thing I don't like is there is no automatic de-activation of a computer. We image machines a lot, and if someone forgets to de-activate, then we will have 2 machines in the system for the one computer. Review collected by and hosted on G2.com.

The best part of Splashtop's Autonomous Endpoint Management is the integration with other Splashtop tools like Remote. The fact that we already had the Streamer agent on every PC for remote access meant that utilizing the AEM took practically no effort because implementation was already done. I've tried various AEM tools over the past couple of years, and Splashtop's is, by far, the most intuitive and functional out of all of them. Review collected by and hosted on G2.com.

The only downsides I can mention are the ones that come with any endpoint management software or service. Sometimes there's quirky behavior with .msi deployment or a remote command script. Nothing major at all! Review collected by and hosted on G2.com.

Using endpoint management has ensured that we comply with cyber essentials by making sure crucial updates are installed on all machines within 14 days. It also makes it easier to make sure software is updated so that everyone is discussing the same version of software and to prevent incompatibility across versions. Super easy to implement into my teams machines and integrate into my working schedule. Customer support was very helpful when I first got the software. I frequently use Splashtop to remote into my teams machines so this has just been addition to that. Review collected by and hosted on G2.com.

There seems to be very limited software that can be updated with the endpoint management at the current time, but I have been assured that this will be improved. I can't seem to FORCE the update to happen. Review collected by and hosted on G2.com.

Like most remote access applications, Splashtop allows for access to client PC's. The portal made grouping users and clients PC's easy allowing me to setup permissions and rules for each. This made deployment easy. The servers are responsive and fast, so deployment packages can be quickly distributed. The customisable security features suited our business. User account activation and 2FA emails arrive seconds later meaning that the signup and procedures are secure but not onerous on end users. The ability to have more than one technician log into the same site is a real plus. It has made training our junior team so much easier and stopped the issues we previously had of getting kicked out when another user logs in. Review collected by and hosted on G2.com.

The most powerful tools in Splashtop are only available with an addon or Enterprise versions, which are significantly more expensive. And even with the addon, some features are only available to admins. Review collected by and hosted on G2.com.

What I like best about Splashtop Autonomous Endpoint Management is its powerful combination of features that turn a great remote access solution into a full-fledged, proactive IT management platform that is very easy to use and easy to implement. The seamless integration with Splashtop Remote Support, coupled with automated patch management, antivirus deployment, and real-time monitoring, saves our team significant time and effort. It allows us to move from a reactive support model to a preventive one, ensuring our endpoints are secure and our operations are efficient.

If you encounter any problem or need any help, the support is there and responds very quickly!

I use Splashtop Autonomous Endpoint Management features every day. It's automatic! Review collected by and hosted on G2.com.

While Splashtop Autonomous Endpoint Management provides excellent core features, I would like to see further enhancements in a few key areas. Specifically, more advanced reporting and customizable analytics would be beneficial for tracking long-term trends and compliance. Additionally, expanding the scripting capabilities to support a broader range of languages and offering a richer library of pre-built scripts would allow for more complex automation and greater flexibility in our IT operations. Review collected by and hosted on G2.com.

It's simple to setup, deploy, and use. It's also relatively inexpensive. Review collected by and hosted on G2.com.

It seems like these types of software could do so much all in one package--especially since they install an agent on each device. But it doesn't do everything. Review collected by and hosted on G2.com.

Splashtop has been helping us through the pandemic, allowing our end users a means to access their workstations remotely. It has allowed us in IT to be more efficient in providing support for our end-users in that we don't have to waste precious minutes walking from one desk to another. It has allowed us to automate most of our basic patching for our operating systems. It also allows us to automate software roll-outs to the end-points so that we don't have to, again, waste precious time walking around. Review collected by and hosted on G2.com.

I do not have any complaints regarding Splashtop. Review collected by and hosted on G2.com.

I use Splashtop Autonomous Endpoint Management to automatically install updates and patches on endpoints for my client workstations. A day doesn't go by that I am not remoting into a computer using Splashtop. It makes it easy to manage updates on the endpoints, view what updates are needed, view hardware and software inventory, and so much more. I can also remote into a command prompt and run commands without actually having to remote into the computer and interrupt the user. Creating update schedules and policies is very easy. It also works fantastic with Splashtop Endpoint Security! Review collected by and hosted on G2.com.

I'm not really sure that there is anything. Review collected by and hosted on G2.com.

Splashtop was easy to integrate when our organization first moved to it a few years back and we've been using it ever since. Either install the agent manually or have an app management system push the agent to all endpoints (like Intune, in our case), and you're quickly managing all of your devices. It's very easy to connect to endpoints using the GUI, and seamless to the end user when needing to run Powershell. The chat function works well when a phone call isn't already active, and file transfer is easy. Anytime we've needed to contact Splashtop support (whether for technical issues or basic troubleshooting), they were quick to respond and helpful. Updates are also easy to complete from their portal or through the app itself. Review collected by and hosted on G2.com.

Rarely, we'll have a user whose agent doesn't start when logged in. We have a remediation script in Intune we can run to force the service to start, but this is an occasional rare annoyance. Review collected by and hosted on G2.com.