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Spinnaker Support Reviews & Provider Details

Self-support doesn't work; we champion personalized, responsive support that's the highest-rated in the industry. As a world leader, we provide this dedicated service at an attractive price to more than 1,000 customers out of nine regional centers. But we also go beyond support, providing managed services, consulting, full stack security and vulnerability protection, and more. Because support should be about you-not your software vendor.

Seller

Spinnaker Support

Provider Description

Self-support doesn't work; we champion personalized, responsive support that's the highest-rated in the industry. As a world leader, we provide this dedicated service at an attractive price to more than 1,000 customers out of nine regional centers. But we also go beyond support, providing managed services, consulting, full stack security and vulnerability protection, and more. Because support should be about you-not your software vendor.

Overview by

Lee Mashburn

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Spinnaker Support Reviews (3)

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AV

Aswathaman V.

Head Sustainability and ESG

Small-Business (50 or fewer emp.)

9/27/2022

"Oracle and SAP - User-friendly and Secure"

4/5

What do you like best about Spinnaker Support?

The beauty is that third party support is offered to all versions of products. In addition the services offered cover all range and requirements such as Support services and Strategic services. Review collected by and hosted on G2.com.

What do you dislike about Spinnaker Support?

Problem solving time is a challenge. There is a minimum issues with third-party support. The responsiveness can be improved or strengthened. The performance support can be further strengthened. Review collected by and hosted on G2.com.

Recommendations to others considering Spinnaker Support:

Blindly go with third-party support. This would save time and cost. Also independence is guaranteed. Review collected by and hosted on G2.com.

What problems is Spinnaker Support solving and how is that benefiting you?

Best application to use when you want to automate system and process in business functions. The third party support is economical and reduces the cost of overall maintenance besides ensuring stability. Review collected by and hosted on G2.com.

GF

Verified User in Financial Services

Small-Business (50 or fewer emp.)

9/8/2021

"SAP and Oracle is the best application to use"

5/5

Describe the project or task Spinnaker Support helped with:

I have been working with Oracle as well as in SAP software; Both are user-friendly. I am a finance guy and works with using Oracle and SAP . Review collected by and hosted on G2.com.

What do you like best about Spinnaker Support?

Third party oracle and sap support is greatly boon for automation anywhere as the current project is blackline where we need to automate the blackline account in which most of the account are done by macro activity in which the legacy accounts are comes under oracle and ann account are comes under sap.the oracle action is done by automation anywhere and sap action is done by vbscript which is the most beneficial for the automation anywhere which has sap integration feature Review collected by and hosted on G2.com.

What do you dislike about Spinnaker Support?

i dont find such demerits in third party oracle and sap feature but both of them have data confidentiality feature and we must have the access to run the third party oracle and sap support. Review collected by and hosted on G2.com.

What problems is Spinnaker Support solving and how is that benefiting you?

User-friendly, Easy to learn, Many reporting features, Easy to understand, Review collected by and hosted on G2.com.

PA

Verified User in Automotive

Enterprise (> 1000 emp.)

12/4/2020

"Third-Party Support...Something to think about"

1.5/5

Describe the project or task Spinnaker Support helped with:

Used with various platforms, help to manage services and assisted in overall support. Review collected by and hosted on G2.com.

What do you like best about Spinnaker Support?

Support, responsiveness and problem resolution times. Review collected by and hosted on G2.com.

What do you dislike about Spinnaker Support?

Unexpected cost. Otherwise there is minimal issues. Review collected by and hosted on G2.com.

Recommendations to others considering Spinnaker Support:

If your organization is lacking headcount, ensure you choose a vendor that could support both the current standard programs/customizations and future enhancements. Additionally, take the time to check references. Review collected by and hosted on G2.com.

What problems is Spinnaker Support solving and how is that benefiting you?

Access and partnership to a knowledgably team to collaborate with for problem solving solutions and system enhancements. Review collected by and hosted on G2.com.