---
title: Spinnaker Support Reviews
meta_title: 'Spinnaker Support Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Spinnaker Support works for a business like yours.
aggregate_rating:
  rating_value: 3.6
  review_count: 4
  scale: '5'
date_modified: '2026-08-09'
parent_category:
  name: Ecosystem Service Providers
  url: https://www.g2.com/categories/ecosystem-service-providers
---


# Spinnaker Support Reviews
**Vendor:** Spinnaker Support  
**Category:** [Salesforce Consulting Services](https://www.g2.com/categories/salesforce-consulting-services)  
**Average Rating:** 3.6/5.0  
**Total Reviews:** 4
## About Spinnaker Support
Self-support doesn&#39;t work; we champion personalized, responsive support that&#39;s the highest-rated in the industry. As a world leader, we provide this dedicated service at an attractive price to more than 1,000 customers out of nine regional centers. But we also go beyond support, providing managed services, consulting, full stack security and vulnerability protection, and more. Because support should be about you-not your software vendor.




## Spinnaker Support Reviews
  ### 1. Third-Party Support...Something to think about

**Rating:** 1.5/5.0 stars

**Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.)

**Reviewed Date:** December 04, 2020

**Describe the project or task Spinnaker Support helped with:**

Used with various platforms, help to manage services and assisted in overall support.

**What do you like best about Spinnaker Support?**

Support, responsiveness and problem resolution times.

**What do you dislike about Spinnaker Support?**

Unexpected cost.  Otherwise there is minimal issues.

**Recommendations to others considering Spinnaker Support:**

If your organization is lacking headcount, ensure you choose a vendor that could support both the current standard programs/customizations and future enhancements.  Additionally, take the time to check references.

**What problems is Spinnaker Support solving and how is that benefiting you?**

Access and partnership to a knowledgably team to collaborate with for problem solving solutions and system enhancements.



- [View Spinnaker Support pricing details and edition comparison](https://www.g2.com/products/spinnaker-support/reviews?filters%5Bnps_score%5D%5B%5D=2&section=pricing&secure%5Bexpires_at%5D=2026-08-12+18%3A30%3A06+-0500&secure%5Bsession_id%5D=abd25881-8e4a-4640-a378-c52daf6d561a&secure%5Btoken%5D=90a687035ba5b15fed6544d386918cf4c56ad3ffa8532337d2d7e9526baf4057&format=llm_user)

## Spinnaker Support Features
**Planning**
- Needs Assessment
- Resource Allocation
- Stayed within Budget
- Statement of Work
- Best Practices

**Delivery**
- Technical Expertise
- Met Deadlines
- Meeting Management
- Project Updates
- Scope Management
- Roll-out

**Support**
- Go Live Support
- Documentation
- Training 
- Metrics
- Admin Services

**Team Quality**
- Change Management Skills
- Executive Presence
- Vertical Expertise
- Technology Partnerships

## Top Spinnaker Support Alternatives
  - [Salesforce Customer Success](https://www.g2.com/products/salesforce-customer-success/reviews) - 4.4/5.0 (367 reviews)
  - [SmartBug Media](https://www.g2.com/products/smartbug/reviews) - 4.8/5.0 (209 reviews)
  - [Coastal](https://www.g2.com/products/coastal/reviews) - 5.0/5.0 (184 reviews)

