SpiceCSM Engagement Suite Alternatives & Competitors
(10)4.5 out of 5
Looking for alternatives to SpiceCSM Engagement Suite? Tons of people want CRM Software to help with document & content mgmt., social network integration, and social collaboration features. What's difficult is finding out whether or not the software you choose is right for you. We have compiled a list of CRM Software that reviewers voted best overall compared to SpiceCSM Engagement Suite. Based on reviewer data you can see how SpiceCSM Engagement Suite stacks up to the competition, check reviews from current & previous users, and find the best fit for your business. ActiveCampaign, Salesforce Essentials, Wrike, and Zoho Desk are the most popular alternatives and competitors to SpiceCSM Engagement Suite.
Top Alternatives to SpiceCSM Engagement Suite
- ActiveCampaign
- Salesforce Essentials
- Wrike
- Zoho Desk
- Salesforce CRM
- HubSpot Sales Hub
- Freshdesk
- Zendesk Support Suite
- ActiveCampaign(6,427)4.6 out of 5Optimized for quick response
ActiveCampaign helps growing businesses meaningfully connect and engage with their customers. Its Saas platform enables businesses to create optimized customer experiences by automating many behind the scenes processes and communicating with their customers across channels with personalized, intelligence-driven messages.
Categories in common with SpiceCSM Engagement Suite: - Salesforce Essentials(460)4.1 out of 5Optimized for quick response
Salesforce Essentials makes it easy for small businesses to tap into the power of Salesforce to build stronger customer relationships with a combined sales and support CRM that is easy to use, setup, and maintain — for just $25 per user per month.
Categories in common with SpiceCSM Engagement Suite: - Zoho Desk(2,665)4.4 out of 5Optimized for quick response
Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.
Categories in common with SpiceCSM Engagement Suite: - Salesforce CRM(10,972)4.2 out of 5Optimized for quick response
Salesforce Sales Cloud CRM helps you close deals faster from anywhere, anytime.
Categories in common with SpiceCSM Engagement Suite: - HubSpot Sales Hub(6,619)4.3 out of 5
HubSpot Sales Hub gives you a full suite of tools to boost your productivity, shorten deal cycles, and make your sales process more human-friendly — without adding to your workload.
Categories in common with SpiceCSM Engagement Suite: - Freshdesk(2,341)4.4 out of 5Optimized for quick response
Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.
Categories in common with SpiceCSM Engagement Suite: - Zendesk Support Suite(2,275)4.2 out of 5Optimized for quick response
Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.
Categories in common with SpiceCSM Engagement Suite: - Salesforce Service Cloud(1,533)4.1 out of 5Optimized for quick response
Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.
Categories in common with SpiceCSM Engagement Suite: - Dynamics 365 Sales(1,470)3.7 out of 5
Microsoft Dynamics 365 Sales automates sales, customer service, and marketing. CRM enables extensive customization. Deploy online or install on premises.
Categories in common with SpiceCSM Engagement Suite: - monday.com(1,415)4.6 out of 5Optimized for quick response
The best tool is the one your team actually uses and monday.com comes with built-in addiction. Today's teams need the ability to work together dynamically. Plan and execute in the same place.
Categories in common with SpiceCSM Engagement Suite: - LiveAgent(1,308)4.5 out of 5
LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide.
Categories in common with SpiceCSM Engagement Suite: - Intercom(1,251)4.4 out of 5Optimized for quick response
Intercom allows you to communicate personally with every single customer.
Categories in common with SpiceCSM Engagement Suite: - Keap (formerly Infusionsoft)(1,051)4.1 out of 5Optimized for quick response
Small business CRM, e-commerce, email and social marketing solution all in one place
Categories in common with SpiceCSM Engagement Suite: - Freshworks CRM(879)4.6 out of 5
Freshsales is a sales CRM built to help you stop juggling between multiple tools. It’s ideal for small businesses and refreshing for enterprises.
Categories in common with SpiceCSM Engagement Suite: - PipelineDeals(845)4.3 out of 5Optimized for quick response
PipelineDeals is the first sales productivity platform to combine sales engagement and CRM in one simple app
Categories in common with SpiceCSM Engagement Suite:
#1
RN
ActiveCampaign provides a pretty full suite of tools, even for some of their lower pricing tiers. Their automation setups are pretty slick, and having access to premade templates and favorites...Read more
Reviewers say compared to SpiceCSM Engagement Suite, ActiveCampaign is:
Easier to set up
Better at meeting requirements
Better at support
#2
KA
Lots of tools and features. You can customize salesforce as much as you wanted to.
Upload your existing contacts and convert them to leads. So you can easily keep track of them. A great way to...Read more
Reviewers say compared to SpiceCSM Engagement Suite, Salesforce Essentials is:
More expensive
#3
CM
I like that everything can be done on the G suite with efficiency. The program is very effective and very easy to use. It's a one stop shop for everything business wise. It's very cost effective...Read more
Reviewers say compared to SpiceCSM Engagement Suite, Wrike is:
More expensive
Easier to set up
Better at meeting requirements
#4
JD
How ease and efficient the platform is. Very fast response and very responsive to inputs on the remote computer or phone.
Reviewers say compared to SpiceCSM Engagement Suite, Zoho Desk is:
More expensive
Easier to set up
More usable
#5
UC
Utilizing engagement score has been very beneficial for targeting quality leads and knowing who is engaging with your messaging.
Reviewers say compared to SpiceCSM Engagement Suite, Salesforce CRM is:
More expensive
Better at meeting requirements
#6
GV
Sequence is an amazing tool that allows you to follow up with subscribers, clients and prospects with the information they are looking for in the timeline they want, so many of our subscribers and...Read more
Reviewers say compared to SpiceCSM Engagement Suite, HubSpot Sales Hub is:
More expensive
Easier to set up
More usable
#7
JL
Freshdesk has a call center management system, with which the work plan and the calls made can be organized. You can create reports on customer support for employees, and these are very...Read more
Reviewers say compared to SpiceCSM Engagement Suite, Freshdesk is:
Easier to set up
More usable
Better at support
#8
AC
Zendesk's Support Suite provides significant flexibility to ensure customer support threads are able to be centrally managed with ability to integrate to unlimited internal and external...Read more
Reviewers say compared to SpiceCSM Engagement Suite, Zendesk Support Suite is:
More expensive
Easier to set up
More usable
#9
JC
It is a complete CRM suite, within which I can use the modules that I require for my business or business. Also, it is possible to have several free services for small companies. On the other hand,...Read more
Reviewers say compared to SpiceCSM Engagement Suite, Zoho CRM is:
More expensive
#10
SL
The highly customisable data capture and workflow factor that comes as 'Standard' on the Salesforce Platform and the visibility that our customers get from the Customer Community, previously we had...Read more
Reviewers say compared to SpiceCSM Engagement Suite, Salesforce Service Cloud is:
More expensive
#11
DK
The best thing I like about dynamics 365 is that we can integrate it other microsoft tools such as office 365 and we can increase productivity and save more time. The wide variety of apps included...Read more
Reviewers say compared to SpiceCSM Engagement Suite, Dynamics 365 Sales is:
More expensive
#12
JJ
The platform allows us to perform visual analysis of each of our projects. It also allows modeling and business process designs in a simple way. Now, let's invite many members to meet in chat...Read more
Reviewers say compared to SpiceCSM Engagement Suite, monday.com is:
Easier to set up
More usable
More expensive
#13
AL
It is an all in one solution that does the job of many apps in one clean suite
Reviewers say compared to SpiceCSM Engagement Suite, LiveAgent is:
Easier to set up
Better at support
More usable
#14
PV
The robust features that are revealed only when needed and do not encumber the UI.
Reviewers say compared to SpiceCSM Engagement Suite, Pipedrive is:
Easier to set up
More usable
More expensive
#15
AH
Liek the fact that i can see who is engaged in my mobile app and who is not.
Reviewers say compared to SpiceCSM Engagement Suite, Intercom is:
More expensive
Easier to set up
More usable
#16
AI
Infusionsoft does everything you'd expect and more; this is both convenient and overwhelming. It's very easy to integrate with virtually any other service you use via Zapier, whether that be a...Read more
Reviewers say compared to SpiceCSM Engagement Suite, Keap (formerly Infusionsoft) is:
More expensive
#17
CJ
The best attribute by far is the prospector tool it works very well and given us the chance to engage more accurately with our growing leads.
Reviewers say compared to SpiceCSM Engagement Suite, Nimble is:
Easier to set up
More usable
Easier to admin
#18
UC
Email and process automation are so easy to use and well-integrated.
Customer service is very competent and available 24/7
Integrated with Freshdesk, you have a real 360 view of your clients
Reviewers say compared to SpiceCSM Engagement Suite, Freshworks CRM is:
Easier to set up
More usable
Better at support
#19
MB
Really like the simple user interface and flexibility easy to modify the basic entities in the tool to suite a custom pipeline and prospect structure.
Reviewers say compared to SpiceCSM Engagement Suite, PipelineDeals is:
Easier to set up
More usable
Better at support
#20
DR
I love that fact that it allows me to get a faster customer engagement & communication to feed more leads and deals into my pipeline. I never make my clients wait for long. That solution makes our...Read more
Reviewers say compared to SpiceCSM Engagement Suite, LiveChat is:
Easier to set up
More usable
More expensive
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