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SpiceCSM Engagement Suite

SpiceCSM Engagement Suite Alternatives & Competitors

(10)4.5 out of 5

Looking for alternatives to SpiceCSM Engagement Suite? Tons of people want CRM Software to help with document & content mgmt., social network integration, and social collaboration features. What's difficult is finding out whether or not the software you choose is right for you. We have compiled a list of CRM Software that reviewers voted best overall compared to SpiceCSM Engagement Suite. Based on reviewer data you can see how SpiceCSM Engagement Suite stacks up to the competition, check reviews from current & previous users, and find the best fit for your business. ActiveCampaign, Salesforce Essentials, Wrike, and Zoho Desk are the most popular alternatives and competitors to SpiceCSM Engagement Suite.

Top Alternatives to SpiceCSM Engagement Suite

  • ActiveCampaign
  • Salesforce Essentials
  • Wrike
  • Zoho Desk
  • Salesforce CRM

Top 20 Alternatives & Competitors to SpiceCSM Engagement Suite

    #1
    #1
  1. ActiveCampaign

    (6,427)4.6 out of 5
    Optimized for quick response

    ActiveCampaign helps growing businesses meaningfully connect and engage with their customers. Its Saas platform enables businesses to create optimized customer experiences by automating many behind the scenes processes and communicating with their customers across channels with personalized, intelligence-driven messages.

    Categories in common with SpiceCSM Engagement Suite:
  2. ActiveCampaign helps growing businesses meaningfully connect and engage with their customers. Its Saas platform enables businesses to create optimized customer experiences by automating many behind the scenes processes and communicating with their customers across channels with personalized, intelligence-driven messages.

    Categories in common with SpiceCSM Engagement Suite:

    Ryan N.
    RN
    ActiveCampaign provides a pretty full suite of tools, even for some of their lower pricing tiers. Their automation setups are pretty slick, and having access to premade templates and favorites...Read more

    Reviewers say compared to SpiceCSM Engagement Suite, ActiveCampaign is:

    Easier to set up
    Better at meeting requirements
    Better at support
    #2
    #2
  3. Salesforce Essentials

    (460)4.1 out of 5
    Optimized for quick response

    Salesforce Essentials makes it easy for small businesses to tap into the power of Salesforce to build stronger customer relationships with a combined sales and support CRM that is easy to use, setup, and maintain — for just $25 per user per month.

    Categories in common with SpiceCSM Engagement Suite:
  4. Salesforce Essentials makes it easy for small businesses to tap into the power of Salesforce to build stronger customer relationships with a combined sales and support CRM that is easy to use, setup, and maintain — for just $25 per user per month.

    Categories in common with SpiceCSM Engagement Suite:

    Kapil A.
    KA
    Lots of tools and features. You can customize salesforce as much as you wanted to. Upload your existing contacts and convert them to leads. So you can easily keep track of them. A great way to...Read more

    Reviewers say compared to SpiceCSM Engagement Suite, Salesforce Essentials is:

    More expensive
    18%   of software applications aren't well liked by teams using them.
    Find out how your team feels about your stack with G2 Pulse Surveys.
    Learn More
    #3
    #3
  5. Wrike

    (1,361)4.2 out of 5
    Optimized for quick response

    Wrike is all-in-one project management software that helps remote and co-located teams get more things done together.

    Categories in common with SpiceCSM Engagement Suite:
  6. Wrike is all-in-one project management software that helps remote and co-located teams get more things done together.

    Categories in common with SpiceCSM Engagement Suite:

    CM
    I like that everything can be done on the G suite with efficiency. The program is very effective and very easy to use. It's a one stop shop for everything business wise. It's very cost effective...Read more

    Reviewers say compared to SpiceCSM Engagement Suite, Wrike is:

    More expensive
    Easier to set up
    Better at meeting requirements
    #4
    #4
  7. Zoho Desk

    (2,665)4.4 out of 5
    Optimized for quick response

    Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.

    Categories in common with SpiceCSM Engagement Suite:
  8. Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.

    Categories in common with SpiceCSM Engagement Suite:

    Jose Mario D.
    JD
    How ease and efficient the platform is. Very fast response and very responsive to inputs on the remote computer or phone.

    Reviewers say compared to SpiceCSM Engagement Suite, Zoho Desk is:

    More expensive
    Easier to set up
    More usable
    #5
    #5
  9. Salesforce CRM

    (10,972)4.2 out of 5
    Optimized for quick response

    Salesforce Sales Cloud CRM helps you close deals faster from anywhere, anytime.

    Categories in common with SpiceCSM Engagement Suite:
  10. Salesforce Sales Cloud CRM helps you close deals faster from anywhere, anytime.

    Categories in common with SpiceCSM Engagement Suite:

    UC
    Utilizing engagement score has been very beneficial for targeting quality leads and knowing who is engaging with your messaging.

    Reviewers say compared to SpiceCSM Engagement Suite, Salesforce CRM is:

    More expensive
    Better at meeting requirements
    #6
    #6
  11. HubSpot Sales Hub

    (6,619)4.3 out of 5

    HubSpot Sales Hub gives you a full suite of tools to boost your productivity, shorten deal cycles, and make your sales process more human-friendly — without adding to your workload.

    Categories in common with SpiceCSM Engagement Suite:
  12. HubSpot Sales Hub gives you a full suite of tools to boost your productivity, shorten deal cycles, and make your sales process more human-friendly — without adding to your workload.

    Categories in common with SpiceCSM Engagement Suite:

    Gibrahn V.
    GV
    Sequence is an amazing tool that allows you to follow up with subscribers, clients and prospects with the information they are looking for in the timeline they want, so many of our subscribers and...Read more

    Reviewers say compared to SpiceCSM Engagement Suite, HubSpot Sales Hub is:

    More expensive
    Easier to set up
    More usable
    #7
    #7
  13. Freshdesk

    (2,341)4.4 out of 5
    Optimized for quick response

    Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.

    Categories in common with SpiceCSM Engagement Suite:
  14. Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.

    Categories in common with SpiceCSM Engagement Suite:

    Jose L.
    JL
    Freshdesk has a call center management system, with which the work plan and the calls made can be organized. You can create reports on customer support for employees, and these are very...Read more

    Reviewers say compared to SpiceCSM Engagement Suite, Freshdesk is:

    Easier to set up
    More usable
    Better at support
    #8
    #8
  15. Zendesk Support Suite

    (2,275)4.2 out of 5
    Optimized for quick response

    Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.

    Categories in common with SpiceCSM Engagement Suite:
  16. Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.

    Categories in common with SpiceCSM Engagement Suite:

    AC
    Zendesk's Support Suite provides significant flexibility to ensure customer support threads are able to be centrally managed with ability to integrate to unlimited internal and external...Read more

    Reviewers say compared to SpiceCSM Engagement Suite, Zendesk Support Suite is:

    More expensive
    Easier to set up
    More usable
    #9
    #9
  17. Zoho CRM

    (1,813)4.0 out of 5
    Optimized for quick response

    Zoho CRM helps you to attract, retain, delight customers and grow your company into a customer-focused organization.

    Categories in common with SpiceCSM Engagement Suite:
  18. Zoho CRM helps you to attract, retain, delight customers and grow your company into a customer-focused organization.

    Categories in common with SpiceCSM Engagement Suite:

    JUAN CARLOS C.
    JC
    It is a complete CRM suite, within which I can use the modules that I require for my business or business. Also, it is possible to have several free services for small companies. On the other hand,...Read more

    Reviewers say compared to SpiceCSM Engagement Suite, Zoho CRM is:

    More expensive
    #10
    #10
  19. Salesforce Service Cloud

    (1,533)4.1 out of 5
    Optimized for quick response

    Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.

    Categories in common with SpiceCSM Engagement Suite:
  20. Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.

    Categories in common with SpiceCSM Engagement Suite:

    Stephen L.
    SL
    The highly customisable data capture and workflow factor that comes as 'Standard' on the Salesforce Platform and the visibility that our customers get from the Customer Community, previously we had...Read more

    Reviewers say compared to SpiceCSM Engagement Suite, Salesforce Service Cloud is:

    More expensive
    #11
    #11
  21. Dynamics 365 Sales

    (1,470)3.7 out of 5

    Microsoft Dynamics 365 Sales automates sales, customer service, and marketing. CRM enables extensive customization. Deploy online or install on premises.

    Categories in common with SpiceCSM Engagement Suite:
  22. Microsoft Dynamics 365 Sales automates sales, customer service, and marketing. CRM enables extensive customization. Deploy online or install on premises.

    Categories in common with SpiceCSM Engagement Suite:

    DK
    The best thing I like about dynamics 365 is that we can integrate it other microsoft tools such as office 365 and we can increase productivity and save more time. The wide variety of apps included...Read more

    Reviewers say compared to SpiceCSM Engagement Suite, Dynamics 365 Sales is:

    More expensive
    #12
    #12
  23. monday.com

    (1,415)4.6 out of 5
    Optimized for quick response

    The best tool is the one your team actually uses and monday.com comes with built-in addiction. Today's teams need the ability to work together dynamically. Plan and execute in the same place.

    Categories in common with SpiceCSM Engagement Suite:
  24. The best tool is the one your team actually uses and monday.com comes with built-in addiction. Today's teams need the ability to work together dynamically. Plan and execute in the same place.

    Categories in common with SpiceCSM Engagement Suite:

    Jose J.
    JJ
    The platform allows us to perform visual analysis of each of our projects. It also allows modeling and business process designs in a simple way. Now, let's invite many members to meet in chat...Read more

    Reviewers say compared to SpiceCSM Engagement Suite, monday.com is:

    Easier to set up
    More usable
    More expensive
    #13
    #13
  25. LiveAgent

    (1,308)4.5 out of 5

    LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide.

    Categories in common with SpiceCSM Engagement Suite:
  26. LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide.

    Categories in common with SpiceCSM Engagement Suite:

    AL
    It is an all in one solution that does the job of many apps in one clean suite

    Reviewers say compared to SpiceCSM Engagement Suite, LiveAgent is:

    Easier to set up
    Better at support
    More usable
    #14
    #14
  27. Pipedrive

    (1,308)4.3 out of 5

    Pipedrive is Web-based Sales CRM & Pipeline Management Software. Pipedrive focuses on making more sales happen with less time needed for admin.

    Categories in common with SpiceCSM Engagement Suite:
  28. Pipedrive is Web-based Sales CRM & Pipeline Management Software. Pipedrive focuses on making more sales happen with less time needed for admin.

    Categories in common with SpiceCSM Engagement Suite:

    Peter V.
    PV
    The robust features that are revealed only when needed and do not encumber the UI.

    Reviewers say compared to SpiceCSM Engagement Suite, Pipedrive is:

    Easier to set up
    More usable
    More expensive
    #15
    #15
  29. Intercom

    (1,251)4.4 out of 5
    Optimized for quick response

    Intercom allows you to communicate personally with every single customer.

    Categories in common with SpiceCSM Engagement Suite:
  30. Intercom allows you to communicate personally with every single customer.

    Categories in common with SpiceCSM Engagement Suite:

    AH
    Liek the fact that i can see who is engaged in my mobile app and who is not.

    Reviewers say compared to SpiceCSM Engagement Suite, Intercom is:

    More expensive
    Easier to set up
    More usable
    #16
    #16
  31. Keap (formerly Infusionsoft)

    (1,051)4.1 out of 5
    Optimized for quick response

    Small business CRM, e-commerce, email and social marketing solution all in one place

    Categories in common with SpiceCSM Engagement Suite:
  32. Small business CRM, e-commerce, email and social marketing solution all in one place

    Categories in common with SpiceCSM Engagement Suite:

    AI
    Infusionsoft does everything you'd expect and more; this is both convenient and overwhelming. It's very easy to integrate with virtually any other service you use via Zapier, whether that be a...Read more

    Reviewers say compared to SpiceCSM Engagement Suite, Keap (formerly Infusionsoft) is:

    More expensive
    #17
    #17
  33. Nimble

    (938)4.5 out of 5

    With Nimble's social CRM, easily manage all your contacts, communications, activities and sales in one single place.

    Categories in common with SpiceCSM Engagement Suite:
  34. With Nimble's social CRM, easily manage all your contacts, communications, activities and sales in one single place.

    Categories in common with SpiceCSM Engagement Suite:

    Carlos J.
    CJ
    The best attribute by far is the prospector tool it works very well and given us the chance to engage more accurately with our growing leads.

    Reviewers say compared to SpiceCSM Engagement Suite, Nimble is:

    Easier to set up
    More usable
    Easier to admin
    #18
    #18
  35. Freshworks CRM

    (879)4.6 out of 5

    Freshsales is a sales CRM built to help you stop juggling between multiple tools. It’s ideal for small businesses and refreshing for enterprises.

    Categories in common with SpiceCSM Engagement Suite:
  36. Freshsales is a sales CRM built to help you stop juggling between multiple tools. It’s ideal for small businesses and refreshing for enterprises.

    Categories in common with SpiceCSM Engagement Suite:

    UC
    Email and process automation are so easy to use and well-integrated. Customer service is very competent and available 24/7 Integrated with Freshdesk, you have a real 360 view of your clients

    Reviewers say compared to SpiceCSM Engagement Suite, Freshworks CRM is:

    Easier to set up
    More usable
    Better at support
    #19
    #19
  37. PipelineDeals

    (845)4.3 out of 5
    Optimized for quick response

    PipelineDeals is the first sales productivity platform to combine sales engagement and CRM in one simple app

    Categories in common with SpiceCSM Engagement Suite:
  38. PipelineDeals is the first sales productivity platform to combine sales engagement and CRM in one simple app

    Categories in common with SpiceCSM Engagement Suite:

    Michael B.
    MB
    Really like the simple user interface and flexibility easy to modify the basic entities in the tool to suite a custom pipeline and prospect structure.

    Reviewers say compared to SpiceCSM Engagement Suite, PipelineDeals is:

    Easier to set up
    More usable
    Better at support
    #20
    #20
  39. LiveChat

    (683)4.5 out of 5

    Premium live chat and help desk software for business websites. E-commerce and customer service software with built-in ticketing system.

    Categories in common with SpiceCSM Engagement Suite:
  40. Premium live chat and help desk software for business websites. E-commerce and customer service software with built-in ticketing system.

    Categories in common with SpiceCSM Engagement Suite:

    DR
    I love that fact that it allows me to get a faster customer engagement & communication to feed more leads and deals into my pipeline. I never make my clients wait for long. That solution makes our...Read more

    Reviewers say compared to SpiceCSM Engagement Suite, LiveChat is:

    Easier to set up
    More usable
    More expensive