SmartWinnr Features
Sales Rep Portal (19)
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Commission Estimator
Functionality for Salesperson to Calculate expected commission on a deal based on adjusting pricing and terms of deal.
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Dispute Management
Method to manage and resolve varialble compensation disputes/descreptancies
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Compensation Statements
Method for a salesrep to see breakdown of variable and base compensation payments that have been made.
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Plan Documents and Agreements
Features that enable Sales rep to view details of compensation agreements
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Individual and Team Performance Reports
Salespersons can view reports/dashboards that easily depict where they are at in their plan as well as other team members and their team as a whole.
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Mobile User Support
System supports users that want to access system data and fuctionalyt from a mobile devide (phone and/or tablet)
Agency Commission
Commission that an agency charges for services provided to a customer or associate
Tiered Commissions
Increasing commission rates as employees surpass certain revenue targets
Percentage Commissions
Commission structure based on a percentage of the total value of product/services sold
Split Commissions
Commission structure shared between multiple sales reps involved in a sales transaction
Flat Commissions
Set amount of commission paid out for each sale regardless of product/service value
Template Management
Create, save, and re-purpose templates for emails, forms, etc.
Document Management
Store, manage, and track all electronic documents in a centralized location
Compensation Management
Manages compensation such as salary, bonus, and benefits processes, aligning with policies
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Audit Management
Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
Incentive Management
Manages incentive programs such as profit sharing, stock awards, and individual bonus plans
Workflow Management
Create, design and manage workflows for repetitive tasks
User Management
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
Management Portal (8)
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Sales Org Performance Reports
Provides reporting functionality that allows managment to determine how the sales organization is performing across divisions
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Monitor Sales Rep Performance
Provides reporting functionality that allows managment to monitor a salesperson performance as well as rank sales representatives
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Territory Assignments/Management
Allows Sales Management to adjust territorities by geography, product, org structure, etc as required.
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Quota Assignments/Management
Allows Sales Management to adjust quotas by sales rep, geography, product, org structure, etc as required.
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Commission splits and overrides
Sales manaagement can override/adjust Compensation and split commission manually
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Workflow and Approvals
Functionality to approve compensation statements or other processes that require approval relating to sales compensation
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Budgeting
Features to model and roll up budgets
Customizable Reports
Alter the layout and content of reports
Administration (7)
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Adjustments/Dispute Resolution
Functionality that allows admins to adjust and manage compensation disputes
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Comp Modeling - Ease of Admin
Creating compensation calculations/credit allocation rules is easy to admin and can be done without a technical resource
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Comp Modeling - Design Flexibility
Can create the compensation calcuations/credit allocation rules required to support business rules sales management desires
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Comp Statement Calculation and Distribution
Easily creates compensation statements and distributes them to sales team
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Reports and Dashboards
Reporting functionality is effective in helping run business. Adminstration of reports is easy to maintain and flexible enough to meet business needs
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Sales Hierarchy Management
Manages changes to sales organization easily
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Platform (16)
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Third-Party Integrations
Set up connections to third-party platforms to improve business processes
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Financial Integration
Financial System integration is flexible and easy to maintain
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HCM/HRIS Integration
HCM/HRIS integration is flexible and easy to maintain
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Customization
System provide sufficient customization to meet business requirements
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APIs
System provide well documented API's that can be used to integrate to 3rd party systems
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Internationalization
System support multiple currencies and languages to enable business in multiple countries
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Performance and Reliability
System is consistently available (uptime) and system's speed is don't impact productivity
Accounting Integration
Integrate with a third-party accounting system
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Reporting
Displays standard reports at the end of each competition showing overall employee performance.
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User, Role, and Access Management
Grant access to select data, features, objects, etc. based on the users, user role, groups, etc.
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Enterprise Scalability
Provides features to allow scaling for large organizations.
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Data Import & Export Tools
Ability to input, modify and extract data from the application in bulk through a structured file.
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Performance and Reliability
Software is consistently available (uptime) and allows users to complete tasks quickly because they are not waiting for the software to respond.
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File support
Supports various file types including video
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Mobile support
Allows users to access training content from mobile devices
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Integration
Integrates with sales software such as sales performance management
Competition (6)
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Competition Templates
Offers templates or examples of commonly used competition structures.
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Custom Competitions
Allows administrator to create custom competitions based on KPIs specific to the team to which the competition is assigned.
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Team Competitions
Set up competitions between groups of employees as opposed to competitions between individuals.
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Simultaneous Competitions
Able to have multiple leaderboards and metrics running simultaneously for different groups of users.
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Competition Adjustments
Easily modify leaderboards and goal metrics to support adjustments on how to motivate users.
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Awards and Incentives
Provides sales teams with a list of rewards they can choose from based on high performance
Employee Features (3)
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User Profiles
Provides each employee with a user profile for personal statistics and progress.
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Notifications
Alerts employees with competition-related news such as launches, leaderboard updates, reports, etc.
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Mobile
Mobile app or mobile optimized website allows participants to easily view scores on the go.
Integrations (3)
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CRM Integration
Integration with CRM software to access necessary metrics for the competition.
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Social Collaboration Integration
Integration with social collaboration tools to allow employees to communicate about the competition and earn recognition.
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TV Streaming
Streams leaderboards and other competition-related news on company's TV.
Training (4)
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Knowledge Base
Organizes knowledge from fellow sales representatives and other experienced employees for reference.
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Coaching Materials
Offers content and training for new hires within the tool.
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Playbook Creation
Allows for the creation of a customized playbook that new hires can use for reference in understanding company-specific sales processes.
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Video Record
Records users' practice or live pitches for future reference and improvement.
Feedback (7)
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Review
Lets managers review recorded video pitches to discuss areas of skill and areas that require improvement.
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Scorecard
Provides a scorecard to display team and/or individual performance.
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Coaching Card
Allows managers to utilize and snapshot scorecards to coach new hires and assign action items.
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Leaderboard
Projects team sales performance publicly to reward and motivate employees.
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Real-Time Updates
Updates sales data in real-time so as to help teams remain close to their goals.
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Notifications
Notifies users of company-specified "danger zones" to correct behaviors and re-align sales processes in the right direction.
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Competition
Motivates employees by creating time-sensitive competititons that drive performance.
Incentives (4)
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Badges
Assigns achievement badges to high-performing employees based on pre-determined standards.
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Triggers
Automatically recognizes achievements that should be added to the leaderboard.
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Commission Calculator
Helps users determine sales goals by calculating potential commission rates.
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Leaderboards
Highlights top-performing employees to publicly reward their achievements.
Personalization (6)
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Profiles
Creates user profiles similar to social media pages that display private or public statuses and updates.
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Custom Reports
Generates reports with customizable fields to further understand employee performance.
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Dashboards
Visualizes individual and team insights such as new leads and outbound calls.
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Goal Setting/Tracking
Establish measurable goals and objectives and track their progress over a specific period of time
Sales Reports
Reports specific to sales analysis for trends and strategies
Incentive Management
Manages incentive programs such as profit sharing, stock awards, and individual bonus plans
Administrative (3)
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Third-Party Integrations
Set up connections to third-party platforms to improve business processes
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Employee Structure
Organizes team members by roles, activities and objectives and weighs tasks by importance.
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Behavior Monitoring
Allows managers and administrators to peruse profiles and monitor employee behavior and performance.
Course Authoring (5)
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Course Builder
Allows users to create sales training courses
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Questions
Provides a range of premade question types for sales training courses
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Instructor-Led Training
Enables for design of classes that are led by an instructor.
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Customized Learning Paths
Allows managers to create custom learning paths based on role, or experience
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Video simulations
Provides video coaching features with object handling scenarios
Course Management (5)
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Gamification
Motivates users by tracking points, achievements, and badges.
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Assessments
Enables the design and administration of tests and quizzes.
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Certifications
Provides custom certifications to distribute after course completion.
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Manager Portals
Allows managers to see progress of trainees
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Feedback
Provides features for coworkers and managers to provide feedback on sales training lessons
Onboarding (3)
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Documentation
Manages files and documents required to onboard new employees.
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Coaching
Assign coaches to new employees based on role and experience.
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Programs
Define various types of onboarding programs that can be customized by role or team.
Generative AI (3)
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AI Text Summarization
Condenses long documents or text into a brief summary.
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
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AI Text-to-Speech
Simulates human-like speech from text inputs.
Agentic AI - Sales Compensation (1)
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Natural Language Interaction
Engages in human-like conversation for task delegation
Agentic AI - Sales Gamification (1)
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Autonomous Task Execution
Capability to perform complex tasks without constant human input
Agentic AI - Sales Performance Management (3)
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Autonomous Task Execution
Capability to perform complex tasks without constant human input
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Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Agentic AI - Sales Coaching (6)
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Multi-step Planning
Ability to break down and plan multi-step processes
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Cross-system Integration
Works across multiple software systems or databases
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Adaptive Learning
Improves performance based on feedback and experience
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Decision Making
Makes informed choices based on available data and objectives
AI/Machine Learning
Software program that continuously adjusts its behavior based on observed data
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Customization - AI Sales Roleplay Tools (3)
Scenario Creation
Ability to create and customize structured practice scenarios based on real sales situations
Customizable AI Personas
Ability to choose voice and personality traits of different buyer persona simulations
Multiple Roleplay Type
Offers different roleplay types
Agentic AI - AI Sales Roleplay Tools (3)
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Decision Making
Makes informed choices based on available data and objectives
Platform - AI Sales Roleplay Tools (5)
Skill-Based Certification
Provides assessments and certifications at scale to verify that sales reps are ready for real customer interactions
Low-Latency Conversations
Provides a natural, hyper-realistic back-and-forth dialogue with industry-leading low latency
Cross-system Integration
Integrates with existing software systems to allow practice scenarios and analytics to connect with real sales performance data
Roleplay Buyer Simulation
Simulates realistic buyer interactions such as cold calls, objection handling, negotations, sales demos, etc.
Methodology Alignment
Ability to be trainable on specific sales frameworks such as MEDDIC, Challenger, or proprietary company playbooks
Feedback Analysis - AI Sales Roleplay Tools (4)
Roleplay Reviews
Analyzes and evaluates roleplay submissions automatically at scale
Real-Time AI Coaching & Feedback
Provides immediate AI-powered feedback and coaching recommendations
Speech Analysis
Analyzes voice, tone, and conversation style, and call-level metrics
Performance Scoring & Analytics
Grades roleplays with rubrics, and tracks performance metrics to help identify skill gaps
Additional Functionality (116)
Performance Metrics
A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
Feedback Management
Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Mobile Access
Access software remotely via mobile devices
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
Gamification
Games or game-like elements to track progress and reward accomplishments
Automatic Transcription
Use AI to convert voice into text automatically
Call Recording
Record the audio of phone conversations for quality assurance purposes
Sales Reports
Reports specific to sales analysis for trends and strategies
Real-Time Analytics
Analyze and gain insights into data in real-time
Commenting/Notes
Leave comments and notes on documents for others to view
Built-in Course Authoring
Tools that allow users to create and publish courses and course material/content
Learning Paths/Tracks
Designing course materials to be completed in a sequential order for personalized learning purposes
Assessment Management
Creation, administration, and evaluation of assessments or tests
Video Conferencing
Connect with meeting participants remotely over video
Conversation Intelligence
Recording, transcription, and analysis of sales calls for the purpose of training and generating insights
Call Monitoring
Listen to live phone conversations for the purpose of training and assessing agent performance
Goal Setting/Tracking
Establish measurable goals and objectives and track their progress over a specific period of time
Workflow Management
Create, design and manage workflows for repetitive tasks
Learning Management
Organize and track educational activities
Content Management
Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
Training Management
Track employee/learner's progression through training programs
Document Management
Store, manage, and track all electronic documents in a centralized location
Content Library
Centralized repository to store content and assets
Recommendations
Algorithmically generated suggestions based on user behaviors, preferences, or data patterns to enhance UX, productivity, or engagement
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Call Tracking
Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number
Performance Management
Organize and manage the accomplishments and development of employees or performance of applications or systems
Onboarding
Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Gamification
Games or game-like elements to track progress and reward accomplishments
Real-Time Updates
Receive system updates as soon as any changes are made
Employee Reward Programs
Builds a system of recognition and rewards to encourage employee performance and link outcomes to business needs
Employee Management
Track employee schedules, availability, and performance across projects and tasks
Ongoing Performance Tracking
Provides real-time feedback and assessments on employee performance, skills, and accomplishments
Benchmarking
Compare key metrics for the business against prominent players in the industry
Commission Management
Tracking, calculating, and paying commissions and earnings to employees
For Sales Teams/Organizations
Caters to sales teams
Performance Metrics
A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
Sales Planning
Define sales targets and create strategies to meet goals or marketing results
Single Sign On
Allow users to access multiple services after entering their login credentials once
Performance Management
Organize and manage the accomplishments and development of employees or performance of applications or systems
Forecasting
Form predictions based on past and present data/trends
Quota Planning
Plan target quotas that sales representatives are expected to meet within a specific period.
Accounting
Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.
Workflow Management
Create, design and manage workflows for repetitive tasks
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
User Management
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
Rewards Points
A type of incentive earned through making purchases in select categories.
Organizational Charting
Diagram that shows the structure of an organization and the relationships between parts
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Customizable Branding
Add customized logos and colors to align with company branding
Milestone Tracking
Monitor task progress and planned accomplishments to better manage project status
Territory Management
Organize customer data and accounts by user or geography
Performance Appraisal
Evaluation process that provides feedback on an employee's job performance
Calendar Management
Track and manage schedules and meetings via an integrated calendar
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Sales Onboarding & Training
Process of training new hires by providing them with sales tools and knowledge needed to complete the job
Employee Recognition
Acknowledge and reward employees for reaching specific goals and/or for exemplary performance
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Ratings/Reviews
Ratings/Reviews
API
Application programming interface that allows for integration with other systems/databases
Feedback Management
Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service
Training Management
Track employee/learner's progression through training programs
Goal Management
Allows employees to set and manage work or career related goals
Assignment Management
Assign issues and tasks based on availability or required skills
Lead Scoring
Score a lead based on quality or likelihood to buy/convert based on predetermined criteria
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Electronic Signature
Digitally sign online documents
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
Kanban Board
Visualization tool to organize and optimize tasks and track their status at every stage of workflow
Email Management
Manage, store and organize emails within the system or via third-party apps
Commenting/Notes
Leave comments and notes on documents for others to view
Data Import/Export
Import and export data to and from software applications
Prospecting Tools
Tools designed to streamline the process of lead generation and management for sales teams
Interaction Tracking
Track interaction history by documenting conversations for contacts
Product Catalog
Present a catalog of inventory that customers can view
Live Chat
Ability to chat online in real time
Sales Pipeline Management
Pipeline view and tracking lead status
Appointment Scheduling
Schedule appointments via a calendar
Email Templates
Pre-made examples and templates for emails
Event Triggered Actions
Predefined actions automatically performed on the occurance of specific events
Transfers/Routing
Transfer queries and organize messages between agents
Activity/News Feed
Continuous profile-based stream of news and activity
Lead Management
Store information about leads or contacts and track, manage and nurture them throughout the sales process
Revenue Management
Monitor sales and make necessary adjustment in order to increase demand and revenue
Document Management
Store, manage, and track all electronic documents in a centralized location
Task Management
Create, manage and track all task activities and progression
File Sharing
Public or private sharing of digital files such as documents, audio/video, images, and more
Mobile Access
Access software remotely via mobile devices
Reminders
Timed notification for any upcoming task, deadline, appointment, or activity
Mobile App
Access the system via a mobile application
Call Logging
Collects essential call data such as call origin, call destination, call length, and other transaction details
Workflow Automation
Streamlining repetitive tasks and activities through automated and predefined workflows
Data Import/Export
Import and export data to and from software applications
Commission Calculator
Tool used to determine the commission amount to be paid out to each employee
Forecasting
Form predictions based on past and present data/trends
SSL Security
Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
Status Tracking
Track the status over time for a request, process, asset, or transaction
Single Sign On
Allow users to access multiple services after entering their login credentials once
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Activity Tracking
Track and document all activities across devices, networks, and other systems
Multi-Currency
Manage and handle various international currencies
Commission Scheduling
Schedule date/time of commissions which will be paid out to employees (e.g. weekly, monthly, quarterly, etc. )
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Commission Rules/Conditions
Create and specify rules and conditions for commission calculations and payments
Performance Metrics
A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
Financial Analysis
Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Real-Time Reporting
Active reporting of data and metrics
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Conversation Intelligence (1)
Conversation Intelligence
Recording, transcription, and analysis of sales calls for the purpose of training and generating insights
Progress Tracking (1)
Progress Tracking
Reporting on how each user, task or process has advanced since its initiation
AI/Machine Learning (1)
AI/Machine Learning
Software program that continuously adjusts its behavior based on observed data
Decision Support (1)
Decision Support
Tools that provide relevant information at specific times to support judgments and courses of action
Self-Directed Repeatable Practice (1)
Self-Directed Repeatable Practice
Repeatable self-directed practice without a human trainer
AI Buyer Persona Simulation (1)
AI Buyer Persona Simulation
Conversational AI simulating two-way sales interactions with AI-generated buyer personas
Roleplay Scenario Builder (1)
Roleplay Scenario Builder
Create and customize roleplay scenarios with dynamic AI responses (no fixed scripts)
Sales Scenario Practice Library (1)
Sales Scenario Practice Library
Practice common sales scenarios (discovery calls, cold outreach, objection handling, negotiation, closing)
Automated AI Coaching Feedback (1)
Automated AI Coaching Feedback
Automated AI-generated feedback and coaching insights (performance summaries, recommendations)
AI Roleplay Scoring & Rubrics (1)
AI Roleplay Scoring & Rubrics
Automated evaluation and scoring of roleplay submissions (rubrics, criteria, performance indicators)
Reporting/Analytics (1)
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Sentiment Analysis (1)
Sentiment Analysis
Categorize emotions expressed and identify if they are positive, negative or neutral
Hyper-Realistic Voice Simulation (1)
Hyper-Realistic Voice Simulation
Natural, hyper-realistic dialogue with low latency
Third-Party Integration (1)
Third-Party Integration
Addition of necessary external data, applications, tools, or features
Sales Framework Customization (1)
Sales Framework Customization
Trainable on specific sales frameworks (MEDDIC, Challenger, proprietary playbooks)
Sales Readiness Certification (1)
Sales Readiness Certification
Assessments and certifications to verify sales rep readiness at scale
Conversational AI (1)
Conversational AI
Utilize NLP or speech recognition to understand conversational requests and provide accurate, context-aware responses


